Unitron Moxi V-312 Bedienungsanleitung

MoxiTM V-312

hearing aid guide

A Sonova brand

Unitron Moxi V-312

Unitron Moxi V-312 FLEX:TRIALTM

This user guide applies to the following models:

Hearing aids

Moxi™V9-312

Moxi™V

Moxi™V

Moxi™V

Moxi™V*

Moxi™ V-312 FLEX:TRIAL

Hearing aid models Earpieces

cMoxi V-312 (9/7/5/3/1) c Dome

cMoxi V-312 FLEX:TRIAL cSlimTip

ccShell

Battery size

312

If no box is checked and you do not know the

model of your hearing aid, please ask your

hearing care professional.

Your hearing aids operate between 2.4 GHz–

2.48 GHz frequency range. When flying please

check if flight operator requires devices to be

switched into flight mode, see chapter 11.

Your hearing aid details

*not available in all markets

Quick guide

2 beeps every

30 minutes

Low battery warning Battery size

312

On/O

Multi-function button

On O Open

Multi-function button

Your hearing aids come with a multi-

function button that allows you to

adjust them. The multi-function

button on your hearing aids can

be both a volume control and a

program control. You may also use the multi-

function button to accept and reject calls to

your paired mobile phone.

Phone calls: If paired with a Bluetooth®

enabled phone, a short press will accept

and a long press will reject an incoming call.

On/O: Close the battery door to turn on your

hearing aids, partly open the door to turn o

your hearing aids.

Enter ight mode: With hearing aid turned

o, hold down the lower push button on the

hearing aid while closing the battery door, and

keep the button pushed down for seconds.

Thank you

Thank you for choosing these hearing aids.

Unitron is a hearing solution company that believes

people should feel really good about the entire

hearing care experience, start to nish. Our ingenious

products, technologies, services and programs oer

a level of personalization you can’t get anywhere else.

Get ready to Love the experience.

™

Please read the user guide carefully to make sure that

you understand and get the best out of your hearing

aids. Training is not required for handling of this device.

A hearing care professional will help set up the hearing

aids to your individual preferences during the tting /

sales consultation.

For more information regarding features, benets,

setup, use and maintenance or repairs of your

hearing aid and accessories – contact your hearing

care professional or manufacturer representative.

Additional information can be found in the

specication sheet of your product.

www.unitron.com

Table of contents

1. Parts of the hearing aid .......................................................... 4

2. Turning your hearingaids onando ..................................... 6

3. Putting your hearing aids on your ears................................... 7

4. Removing the hearing aids from your ears ............................. 9

5. Le and right hearing aid markers ....................................... 10

6. Multi-function button............................................................ 11

7. Battery information ...............................................................14

8. Connectivity overview ..........................................................17

9. Initial pairing ........................................................................ 18

10. Phone calls ......................................................................... 20

11. Flight mode ......................................................................... 24

12. Using the Unitron Remote Plus app .................................... 26

13. Operating, transport and storage conditions ..................... 27

14. Care and maintenance........................................................ 29

15. Exchanging the earwax protection ..................................... 32

16. Service and warranty.......................................................... 36

17. Compliance information......................................................38

18. Information and explanation of symbols ............................41

19. Troubleshooting guide........................................................ 45

20. Important safety information............................................. 50

Tinnitus masker .................................................................71

4 5

1. Parts of the hearing aid

1 Wire - connects the speaker unit to your

hearingaids

2 Microphones - sound enters your hearing aids

through the microphones

3 Multi-function button - switches between

listening programs, changes the volume level,

and accepts or rejects mobile phone calls

depending on your customized tting

4 Battery door (on & o) - close the door to turn on

your hearing aids, partly open the door to turn

o your hearing aids. Opening the door all the

way gives you access to change the battery

5 Dome - holds the speaker unit in place in your

ear canal

6 Retention piece - helps prevent the dome and

speaker unit from moving out of the ear canal

7 Speaker unit - amplies the sound and sends it

directly into the ear canal

8 Custom mold - holds the hearing aids in place

Moxi V-312 hearing aids

Possible earpieces

cShellSlimTipDome

6 7

3. Putting your hearing aids on your

ears

Your hearing aids will be color-coded with a

marking on the outside of the hearing aid:

red = right ear; blue = le ear.

Hearing aids with domes

1. Place the hearing aid over

the top of your ear.

2. Hold the wire where it

attaches to the dome and

gently push the dome into

your ear canal. The

wire should lie flush

against your head and not

stick out.

3. If there is a retention piece,

place it in your ear so it

rests at the bottom of the

opening of your ear canal.

2. Turning your hearingaids onando

The battery door acts as an on and o switch.

1. On: Close the battery door

fully.

It may take ve seconds

before the hearing aids

turn on. Your hearing care

professional can increase the

start up delay if required.

2. O: Partially open the

battery door

3. Open: Fully open the battery

door to access and change

the battery.

When turning your hearing

aids on and o while they are

on the ear, grasp the top and

bottom of the device with your

index nger and thumb. Use

the index nger of your opposite hand to

open and close the battery door.

8 9

Hearing aids with custom molds

1. Hold the custom mold

between your thumb and

index nger. The opening

should be pointing in

towards your ear canal with

the hearing aid resting

above your ear.

2. Carefully insert the custom

mold into your ear. The

mold should t into your

ear snugly and comfortably.

3. Place the hearing aid over

the top of your ear.

4.Removing the hearing aids from

your ears

1. Pull on the bend of the

wire and remove the

hearing aid from behind

the ear.

Labeling

The serial number and year of manufacture are

located inside the battery door.

10 11

5.Le and right hearing aid markers

There is a red or blue marking on the back of the

hearing aid and on the speaker. This will tell you

if it is a le or a right hearing aid.

Blue marking

for le hearing aid.

Red marking

for right hearing aid.

6. Multi-function button

Your hearing aids come with a multi-

function button that allows you to

further adjust them. The multi-function

button on your hearing aids can be

both a volume control and a program

control.

You may also use the multi-function button to

accept and reject calls to your paired mobile

phone. If the hearing aid is paired with a

Bluetooth® enabled phone, a short press on the

upper or the lower part of the button will accept

an incoming call and a long press will reject an

incoming call – refer to chapter 10.

You may also use the optional Remote Control or

Remote Plus app to control your hearing aids.

These instructions describe the default

multi-function button settings. Your hearing care

professional may change the functionality of the

buttons. See your hearing care professional for

more information.

Bluetooth®is a registered trademark owned by the Bluetooth SIG, Inc.

and used under license by Sonova.

12 13

Program control

Each time you push the upper part of the button

on either hearing aid for longer than 2 seconds,

you will move to the next hearing aid program.

Your hearing aids beep to indicate which

program you are in.

Program setting Beeps

Program 1 (e.g. automatic program) 1 beep

Program 2 (e.g. speech in noise) 2 beeps

Program 3 (e.g. telephone) 3 beeps

Program 4 (e.g. music) 4 beeps

Volume control

To adjust the volume of your environment:

• Push the upper part of the button on the

hearing aid to increase the volume, and

• Push the lower part of the button on the

hearing aid to decrease the volume

As you change the volume, your hearing aids will

beep.

Volume setting Beeps

Suggested volume level 1 beep

Turning volume up short beep

Turning volume down short beep

Maximum volume level 2 beeps

Minimum volume level 2 beeps

14 15

7. Battery information

Low battery warning

Two long beeps indicate the hearing aid battery

is low. Aer the low battery warning, sounds

may not be as clear. This is normal and can be

xed by changing the batteries.

If you can’t hear the low battery warning, your

hearing care professional can change its pitch

or loudness.

Your hearing aids are designed to generate a

low battery warning every 30 minutes until you

change the batteries, but depending on the

condition of the batteries, they may die before

another low battery warning occurs. Therefore,

it is recommended that the batteries are

replaced as soon as possible once you hear the

low battery warning.

Replacing the battery

1. Gently swing out the battery

door with your ngernail.

2. Push the battery with your

ngernail towards the open

side, and remove.

3. Insert the new battery into the

battery compartment with the

plus (+) sign on the battery

facing the same way as the

battery indicator on the battery

door. This will ensure that the

battery door closes properly.

If the battery is inserted

incorrectly, the hearing aids will

not turn on.

4. Close the battery door.

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