VeriFone MX 915 Bedienungsanleitung

DRAFT

MX 900 Series

Inst allat ion Guide

DRAFT

MX 900 Series Installation Guide

Part Number SPC132-022-01-A, Revision A

March 1, 2012

Ve r iFone ®, Inc.

2099 Gat eway Place

Suit e 600

San Jose, CA 95110

Telephone: 408-232-7800

ht t p: / / www.verif one. com

Print ed in t he Unit ed St at es of America.

No part of t his publicat ion covered by t he copyright s herein may be reproduced or copied in

any form or by any means —graphic, elect ronic, or mechanical, including phot ocopying,

t aping, or inf ormat ion st orage and ret rieval syst ems —wit hout writ t en permission of t he

publisher.

The cont ent s of t his document and all feat ures and specif icat ions are subj ect t o change

wit hout not ice. The inf ormat ion cont ained herein does not represent a commit ment on t he

part of VeriFone, Inc.

Publicat ions are not st ocked at t he address given above. Request s f or VeriFone publicat ions

should be made t o your VeriFone represent at ive.

VeriFone, t he VeriFone logo, and Ruby SuperSyst em are regist ered t rademarks of VeriFone, Inc.

Sapphire, Topaz, HPV-20, Ruby Manager, Everest , EASY ID, Elect ronic Journal On-sit e, and Ruby

Card are t rademarks of VeriFone, Inc. in t he U. S. and/ or ot her count ries. All ot her t rademarks

or brand names are t he propert ies of t heir respect ive holders.

DRAFT

March 1, 2012

Contents

1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Int ended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Document Organizat ion . . . . . . . . . . . . . . . . . . . . . . . 1

Modificat ions t o t his document . . . . . . . . . . . . . . . . . . . . 1

Acronyms, Abbreviat ions, and Def init ions . . . . . . . . . . . . . 2

2. Hardware Installation . . . . . . . . . . . . . . . . . . . 3

Inst alling t he Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

To unpack t he shipping cart on . . . . . . . . . . . . . . . . . . . . . 3

Selecting a Locat ion . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

St and Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

PIN Prot ect ion Measures . . . . . . . . . . . . . . . . . . . . . . . . . 7

Inst alling Opt ional Component s . . . . . . . . . . . . . . . . . . . . 8

Inst alling Count ert op Wedge . . . . . . . . . . . . . . . . . . . . 8

Removing or Inst alling t he I/ O Module . . . . . . . . . . . . . 9

Inst alling MSAM or SD Cards . . . . . . . . . . . . . . . . . . . 10

Inst alling t he St ylus and Holst er . . . . . . . . . . . . . . . . 14

Removing t he Privacy Shield . . . . . . . . . . . . . . . . . . . 16

Connect ing t he Device . . . . . . . . . . . . . . . . . . . . . . . . . 17

I/ O Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Mult iport Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connect ing ECR in Tailgat e Mode . . . . . . . . . . . . . . . . 20

Connect ing t o a Host PC. . . . . . . . . . . . . . . . . . . . . . 21

Connect ing t o t he Et hernet LAN . . . . . . . . . . . . . . . . 21

Connect ing t o USB Host or Hub . . . . . . . . . . . . . . . . . 21

Powering up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using t he I/ O Module . . . . . . . . . . . . . . . . . . . . . . . . 22

Using t he Mult iport Cable . . . . . . . . . . . . . . . . . . . . . 23

Calibrat e Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . 24

3. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 25

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ii MX 900 Series Installation Guide

March 1, 2012

Cleaning t he Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Cleaning t he Display Screen . . . . . . . . . . . . . . . . . . . . . . 25

Magnet ic St ripe Cleaner. . . . . . . . . . . . . . . . . . . . . . . . . 25

Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4. Terminal Specifications. . . . . . . . . . . . . . . . . . 27

Terminal Specificat ions . . . . . . . . . . . . . . . . . . . . . . . . . 27

DRAFT

March 1, 2012

1 INTRODUCTION

This inst allat ion guide is your primary source of inf ormat ion f or set t ing up and

inst alling t he MX 900 Series t erminals, t he MX 915™

and MX 925™

Intended Audience

This guide is usef ul for anyone inst alling and configuring t he MX 900 Series

t erminals. A basic descript ion of t erminal f eat ures is also provided.

Document Organization

The f ollowing chapt ers are included:

Chapt er 1, Int roduct ion, explains t he Int ended Audience, Document

Organizat ion, and common acronyms, abbreviat ions, and def init ions used.

Chapt er 2, Inst allat ion, explains how t o inst all t he MX 900 Series t erminals.

Chapt er 3, Maint enance, explains how t o maint ain your MX 900 Series t erminals.

Chapt er 4, Specificat ions, provides informat ion on power, environment , and

dimensions of t he hardware.

Modifications to this document

This document may be changed or ext ended t o include new product

requirement s.

DRAFT

2MX 900 Series Installation Guide

March 1, 2012

Acronyms, Abbreviations, and Definitions

The f ollowing t able describes t he common acronyms, abbreviat ions, and

def init ions used:

Convention Meaning

BFI Buf fer Flush Int erval

bps bit s per second

CRC Cyclic Redundancy Check

FA File Aut hent icat ion

Firmware Sof t ware in FLASH/ ROM

FTP File Transfer Prot ocol

GISKE Global Int eroperable Secure Key Exchange

iPKG The It sy Package Management Syst em

IPP Int ernal PIN Pad

ISR Int errupt Service Rout ine

JFFS2 Journaling Flash File Syst em

KLK VSS Key Loading Key

KSN Key Serial Number

KVC Key Verif icat ion Code

LED Light Emit t ing Diode

MS Mast er Session

MSR Magnet ic St ripe Reader

NFS Net work File Syst em

OSS Open Sound Syst em

PED PIN Ent ry Device

PEK PIN Encrypt ion Key

RFCR RF Card Reader

RRT Receive Record Threshold

RTC Real-t ime Clock

SAM Securit y Access Module

VRK VeriShield Remot e Key

VSS VeriShield Securit y Script s

DRAFT

March 1, 2012

2 HARDWARE INSTALLATION

This chapt er describes t he MX 900 Series inst allat ion procedures and includes

connect ion examples.

Installing the Device

This sect ion present s inst allat ion guidelines f or t he MX 900 Series t erminal.

Unpacking

Open t he shipping cart on and carefully inspect t he cont ent s f or possible

t ampering or shipping damage.

War ning:Do not use a damaged t erminal.

To unpack the shipping carton

1. Wit h t he shipping cart on right side up, open t he t op and remove all it ems

from t he cart on:

– Terminal unit

– Power pack (Separat e Packaging)

–Bergretainer

2. Remove t he prot ect ive plast ic wrap from t he display and ot her

component s.

Berg Ret ainer

Pow er Pac k

(Separat e Cart on)

DRAFT

4MX 900 Series Installation Guide

March 1, 2012

3. Place t he component s on a t able or count ert op.

4. Save t he shipping cart ons and packing mat erial f or repacking or moving

in t he f ut ure.

Selecting a Location

War ning:The MX 900 Series t erminal is designed f or indoor use only.

Use t he f ollowing guidelines t o select a locat ion for t he MX 900 Series t erminal.

1. Select a locat ion f or t he t erminal t hat of fers adequat e vent ilat ion and

prot ect ion and is convenient f or t he user and merchant .

2. Place t he MX 900 Series t erminal on a flat surface, such as a t able or

count ert op, or mount it on a mount ing st and supplied by VeriFone. Avoid

areas wit h:

– Excessive heat or dust

– Oil or moist ure

– Devices t hat cause excessive volt age f luct uat ions or elect rical noise,

such as air condit ioners, fans, elect ric mot ors, neon signs, or high-

frequency securit y devices must be no closer t han 24 inches

– Direct sunlight or obj ect s t hat radiat e heat

Note: Interference Sources:

Special care is required when mount ing t he MX 900 Series

t erminal in sit es t hat ut ilize ant i-t hef t devices posit ioned at

doorways or surf ace mount ed deact ivat or pads. Devices of t his

t ype, such as Sensormat ic brand devices, generat e st rong

elect romagnet ic f ields which may int erfere wit h MX 900 Series

t erminals. Always select mount ing locat ions at least 6 f eet from

doorway unit s and at least 18 inches f rom surface mount ed

deact ivat or pads.

Note: Mounting Considerations:

VeriFone recommends t he use of an approved st and for all

mount ing sit uat ions. Posit ion t he t erminal convenient ly in

relat ion t o power, ECR and LAN connect ions. Ensure t he MX 900

Series t erminal is locat ed in a manner t hat allows cust omers t o

swipe t heir magnet ic cards or insert t heir Smart Cards in a

smoot h and comfort able mot ion wit hout encount ering

obst ruct ions. If t he unit will be swiveled during normal operat ion,

VeriFone requires t he use of an approved swivel st and. The st and

must limit t he swivel t o 180 degrees t o prevent t wist ing and

damage t o t he MX 900 Series cable. Aft er mount ing, verif y all

cables move f reely and do not t wist when t he unit is rot at ed

t hroughout it s range of mot ion.

Andere Handbücher für MX 915

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