VeriFone Omni 3200 Bedienungsanleitung
Omni 3200
Reference Manual
VeriFone Part Number 19134, Revision B
O3200 RM Book.book Page i Thursday, April 29, 1999 3:48 PM
IMPORTANT NOTICE
No Warranty. Although VeriFone has attempted to ensure the accuracy and completeness of its
contents, this manual may contain errors or omissions. This manual, including without limitation the
software program examples contained herein, is supplied as-is, without warranty of any kind, either
expressed or implied, including the implied warranties of merchantability and fitness for a particular
purpose.
Limited Liability. In no event shall VeriFone be liable for any indirect, special, incidental, or
consequential damages (including damages for loss of business, profits or the like), even if VeriFone
or its representatives have been advised of the possibility of such damages.
Product Changes. VeriFone reserves the right to change, update, or make obsolete any product
changes at any time and without notice.
Omni 3200 Reference Manual
VeriFone Part Number 19134, Revision B
VeriFone, a Division of Hewlett-Packard
4988 Great America Parkway
Santa Clara, CA 95054-1200
www.verifone.com
Copyright © 1999 VeriFone, a Division of Hewlett-Packard. All rights reserved.
Printed in the United States of America.
No part of this publication may be copied, distributed, stored in a retrieval system, translated into any
human or computer language, transmitted, in any form or by any means, without the prior written
consent of VeriFone, Incorporated.
VeriFone, the VeriFone logo, Omni, ZONTALK 2000, VeriTalk, and TXO are registered trademarks of
VeriFone, a Division of Hewlett-Packard. Other brand names or trademarks associated with
VeriFone’s products and services are trademarks of VeriFone.
All features and specifications described are subject to change without notice.
Hayes is a registered trademark of Hayes MicroComputer Products, Inc. IBM is a registered
trademark of International Business Machines. Visa is a registered trademark of Visa USA, Inc.
Windows 95, Windows 98, Windows NT, and MS (as in MS-DOS) are registered trademarks of
Microsoft Corporation. All other brand names and trademarks appearing in this manual are the
property of their respective holders.
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iii
Table of Contents
Setting Up the Terminal
Setup Procedure..................................................................................1
Step 1: Select a Location for the Terminal .........................................2
Step 2: Unpack the Shipping Carton...................................................3
Step 3: Examine Terminal Features....................................................4
General Features...........................................................................5
Connection Ports on the Back Panel ............................................6
Step 4: Connect the Terminal to a Telephone Line ............................8
Set Up a Pass-Through Telephone Connection............................8
Set Up a Direct Telephone Connection........................................9
Step 5: Connect Optional Device(s) .................................................10
Connect a PINpad.......................................................................11
Connect a CR 600 Check Reader...............................................12
Connect a Smart Card Reader/Writer or PINpad 501................13
Connect a Bar Code Reader .......................................................14
Step 6: Connect the Terminal Power Pack .......................................14
Step 7: Install a Paper Roll in the Printer..........................................16
About Thermal Printer Paper .....................................................16
Installing a Paper Roll................................................................17
Using the Terminal Keys
Data Entry Modes .............................................................................20
The Core Keypad..............................................................................21
Function Key Descriptions.........................................................21
Viewing Information Wider Than the Display.................................25
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Performing System Mode Operations
When to Use System Mode...............................................................27
Verifying Terminal Status.................................................................28
The System Password .......................................................................28
The System Prompt...........................................................................30
List of System Mode Functions........................................................31
Local and Remote Functions.............................................................32
About System Mode Procedure Descriptions...................................33
Entering System Mode......................................................................35
[1]: Display EPROM Information.....................................................37
[2]: Display Unit ID and SRAM Size...............................................38
[3]: Initiate Display Test...................................................................39
[4]: Initiate System Diagnostic Tests................................................40
[5]: Set the Date and Time................................................................44
[6]: Display Messages and Prompts..................................................45
[7]: Edit a Keyed File........................................................................46
[8]: Initiate Remote Diagnostics.......................................................50
[9]: Test the Thermal Printer.............................................................51
[0]: Initiate Download By Telephone ...............................................52
[ALPHA]: Change the System Password .........................................52
[BACKSPACE]: Initiate Destructive Memory Test.........................54
[*]: Initiate Upload to Another Terminal..........................................56
[#]: Receive Direct Download ..........................................................56
Performing Downloads
What is a Download?........................................................................57
What Can Be Downloaded?..............................................................58
What Download Methods Are Available?........................................58
General Guidelines for Downloads...................................................59
Comparison of Download Methods..................................................60
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Table of Contents
v
Setting Up the Download Environment............................................64
Cable Connection for Direct Downloads ...................................64
Cable Connection for Terminal-to-Terminal Uploads...............66
Application Downloads ....................................................................67
Preparing for a Direct Application Download ...........................67
Performing a Full Direct Application Download.......................69
Performing a Partial Direct Application Download...................71
Performing an Application Download by Telephone.................74
Performing a Terminal-to-Terminal Application Upload..........80
Operating System Downloads...........................................................84
Performing a Direct Operating System Download.....................87
Performing an Operating System Download by Telephone.......90
Performing a Terminal-to-Terminal Operating System Upload 99
Remote Diagnostics and Debugging
Performing Remote Diagnostics.....................................................104
Diagnostic Commands .............................................................104
Performing Remote Diagnostics Over a Telephone Line ........105
Initiating a Remote Diagnostics Session..................................107
Remote Diagnostics Using a Direct Cable Connection............109
Debugging an Application Program ...............................................113
Setting Up the Terminal for a Debugging Session...................113
Initiating a Debugging Session From the Terminal .................113
Debugging Commands.............................................................114
Data Packet Exchange..............................................................114
Error Detection Protocols.........................................................115
Diagnostic Counters.................................................................116
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Descriptions of Diagnostic and Debugging Commands.................118
B — Get Static Registers (Debugger Only).............................118
C — Clear All Diagnostic Counters.........................................119
D — Memory Dump ................................................................119
F — Get Current Source File Name.........................................120
G — Get Diagnostics Counters................................................121
I — Get Current EM Instructions (Debugger Only) ................121
L — Get Line Number in Source File (Debugger Only)..........122
N — Direct Download Via Current Debugger Port.................122
P — Read from Device.............................................................123
R — Resume EM Execution (Debugger Only)........................124
S — Block EM Execution (Debugger Only)............................124
T — Configure Diagnostics Parameters (Debugger Only) ......125
W — Write to Device...............................................................126
X — Terminate Diagnostics and Restart Terminal..................127
[space] — Single Step through Program (Debugger Only)......127
Troubleshooting and Service
Troubleshooting Scenarios..............................................................130
Display Does Not Show Correct or Readable Information......130
Telephone Line Connection Does Not Work Properly ............130
Printer Does Not Work.............................................................131
Printer Paper is Jammed in the Feed Mechanism.....................131
PINpad Does Not Work............................................................132
Serial Port Does Not Work.......................................................132
Terminal Does Not Process Transactions.................................132
Keypad Does Not Respond ......................................................133
Bar Code Reader Does Not Work............................................133
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vii
Maintaining the Omni 3200............................................................134
Cleaning the Terminal..............................................................134
Cleaning the Printer..................................................................134
Returning a Terminal for Repair or Replacement....................135
Calling the VeriFone Customer Support Hot Line.........................137
Specifications..................................................................................138
Terminal Accessories......................................................................139
How to Order............................................................................139
Appendix A. System Messages
Appendix B. ASCII Table
Appendix C. Glossary
Index
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ix
List of Figures
Omni 3200 Terminal ..........................................................................1
Omni 3200 Product Components .......................................................3
Features of the Omni 3200 Terminal .................................................4
Omni 3200 Keypad and Function Keys .............................................5
Using the Omni 3200 Card Reader ....................................................6
Omni 3200 Connection Ports .............................................................7
Pass-Through Telephone Line Connection ........................................9
Direct Telephone Line Connection ..................................................10
PINpad 101/102/1000 Connection ...................................................11
PINpad 201/301/2000 Connection ...................................................11
CR 600 Check Reader Connection ..................................................12
SC 4xx, SC 5xx, and PINpad 501 Connection ................................13
Bar Code Reader Connection ...........................................................14
Omni 3200 Power Pack Connection ................................................15
Thermal Printer Features ..................................................................16
Front Panel Key Arrangement .........................................................19
Direct Download Cable Connection ................................................65
Terminal-to-Terminal Cable Connection .........................................66
Cable Connection for Remote Diagnostics and Debugging ..........111
Product Information on the Terminal Base ....................................135
ASCII Table for the Omni 3200 Display .......................................B-2
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OMNI 3200 Reference Manual
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