WiebeTech RTX200H-QR Bedienungsanleitung

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RTX200H-QR™

USER’S MANUAL

Revised March 11, 2008

Features

•TrayFree™ technology! RTX200H-QR doesn’t force

you to install your hard drives into trays. Simply slide in

a SATA drive and shut the door.

•All-metal bays make a fully hardened enclosure.

These new metal bays also have 2 LEDs for power and

access.

•Hardware RAID 1 offers best possible protection of

data by mirroring the drives in real time.

•Hot-swappable bays allow you to remove and replace

failed drives without shutting down the system.

•Auto-rebuilding of data – after changing a drive, the system automatically begins reconstructing

the data on the new drive.

•Bays are lockable for added security.

•Built-in shock absorption helps protect your hard drives. The specially-designed SATA drive

interface is built to withstand thousands of drive insertions.

•Quadruple connectivity! RTX200H-QR is compatible with four different interfaces: eSATA,

FireWire 800, FireWire 400 (via included converter cable) and USB.

•Sturdy aluminum case provides excellent heat dissipation and rugged durability.

•Its attractive design takes up little desktop space, occupying a tiny footprint for so much storage

capability (up to 2 Terabytes).

Table of Contents

Before Installation 2

Contents of the box 2

Identifying the parts of the product 2

Hardware Setup 3

Installing hard drives 3

Connecting to a computer 3

RAID Instructions 4

Using LCD 5

Password Feature 6

Usage with Macs 6

Usage with Windows computers 7

Warnings and Notices 7

Technical Specifications 8

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Before Installation

1. Check the accessories with your RTX200H-QR. Please contact WiebeTech if any parts are

missing or damaged. The box should contain the following items:

2. Take a moment to familiarize yourself with the parts of the RTX200H-QR. This will help you to

better understand the remaining instructions.

Accessories Quantity

RTX200H-QR unit 1

eSATA cable 2

FireWire 800 to 800 cable 2

FireWire 800 to 400 cable 2

USB cable 2

AC Power Cord 1

Key 1

Manual and Warranty Information (on CD)

USB cable

FireWire cables

eSATA cable Power cable

Standard Bay

Key lock

Ejection handle

Power LED Access LED

Hardened Bay

Key lock

Ejection handle

Power LED Access LED

Rear Panel

WARNING: Do not block the ventilation

fan during operation. Overheating may

damage the device or hard drives.

All RTX TrayFree Bays accept 1TB SATA

drives, have power and access LEDs, and

connect to the host via a SATA connection.

Power Switch

Power

Connection

Port

eSATA

Port

6cm Fan

FireWire

Ports

USB Port

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3. Consider your RAID configuration. If you purchased the RTX200H-QR with drives pre-installed

and pre-configured, you can skip to Hardware Setup.

The RTX200H-QR supports both RAID 0 and RAID 1 hardware RAIDs. Consider which RAID type best

suits your specific needs.

RAID 0

In this mode, the unit will configure the drives in a “striped” RAID. This will split your data between the

drives, offering faster performance and allowing you to use the full capacity of the drives in a single

volume.

RAID 1

In this mode, the unit will “mirror” the two drives for best data protection. In this mode, you will work with

a single volume equal in size to the capacity of one drive. When you copy data to the volume, the RTX

will simultaneously write the data to both drives. If one drive were to fail, your data would still be

preserved on the other drive. After replacing a failed drive the unit will automatically rebuild the RAID so

that your data is once again redundant and secure.

The default setting is RAID 1. If you are using brand new drives and want RAID 1, you may proceed to

the next step. Otherwise, check the “Special RAID Instructions” section of this manual before proceeding.

Hardware Setup

1. Install a host bus adapter (HBA) with compatible ports into an

empty expansion slot inside your computer (optional). If your computer

already has available ports, you can skip this step. Compatible HBA cards

are available from WiebeTech (www.wiebetech.com). The following general

steps will work for most cards. Instructions for individual cards may vary, so

consult your host card’s user manual.

a) Power down the computer system.

b) Insert the PCI card into an available PCI slot. Do not force it, but it will take firm pressure to fully

seat the interface. It may help to gently rock the card back and forth as you apply pressure.

c) Once the card is fully seated in the slot, secure it in place with a screw.

d) Turn the computer back on.

e) Install the appropriate drivers for the card. These are usually found on the CD or diskette that

came with the card. The drivers for WiebeTech cards are found on the “Product Information &

Manuals” CD. Browse to the folder “CD - Manuals & Drivers TeraCards” and then select the

subfolder for your specific model.

2. Install your hard drive. RTX200H-QR features TrayFree technology, so installing a hard drive

couldn’t be easier! Simply pull the ejection handle to open the door, slide a 3.5″SATA drive inside, and

shut the door behind it. For extra security for your hard drive you can lock the bay, but make sure to

unlock it before pulling on the ejection handle again, or damage could occur.

WARNING: Always back up data

before switching RAID types. You

must reformat your drives afterwards.

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WARNING: Always back up data

before switching RAID types. You

must reformat your drives afterwards.

3. Plug in the data cable and power cord. The RTX200H-QR can connect to your computer in one

of four ways. Cables for all four data connection types are included for your convenience. Choose one of

those four cables to use and plug it into the unit. The other end of the cable goes to an empty port on the

computer. Plug the power cable into a grounded electrical outlet.

Your RTX200H-QR is now ready to use! Turn on the power switch on the back of the unit. If your drive is

already formatted, you can begin using it right away. New hard drives will need to be formatted before

they can be used.

Special RAID Instructions

Keeping existing data

The RTX200H-QR allows you to incorporate existing drive data into a new RAID 1 configuration. The

data you wish to keep must all be on one of the drives. This data can be “mirrored” (cloned) to the

second drive to establish a RAID 1. If you wish to do this, the new (2nd) drive you are adding must have a

capacity at least as large as the old (1st) drive containing the data. If possible, use a new drive that is the

same brand, capacity, and model of the old drive. It is not necessary for the new drive to be blank, but

any data on the new drive will be erased during RAID initialization. Follow these steps:

1. Install the old drive (with the data you wish to keep) into the 1st (top) TrayFree bay while the unit

is turned off.

2. Turn on the unit’s power. You will hear a buzzer and see an orange LED. The LCD should show

“Pri HDD: OK, Sec HDD: OFF”.

3. Insert the new (second) drive into the bottom slot inside the unit. After approximately 10 to 15

seconds, the RTX200H-QR will automatically begin data reconstruction. The progress will be

displayed on the LCD screen. The time required depends on the capacity of the drives.

Changing the RAID type

RAID 0 combines the drives into one logical drive with the

total capacity of both. If drives of different sizes are used,

the total capacity will be twice that of the smaller drive. The

data is “striped” across both drives so that reading and

writing can occur on both drives simultaneously. This offers

faster performance, but no data redundancy. If one hard drive in a RAID 0 were to fail, the data on both

drives is lost. After switching from one RAID type to another, you must reformat your hard drives.

1. From the main menu, press the ENT button. It should prompt you for a password. By default the

password is “0000.” Press ENT for each number.

a. Once you are inside the menu you can change the password by going to the Setup

Password screen. Press the ▼or ▲button to manipulate the numbers.

2. After entering your password use the ▼or ▲button to find the “Change RAID Mode” screen.

3. The LCD screen will show the current RAID type. Press the ENT button to change it.

4. The screen will warn you that your data will be lost. To continue anyway, press the ENT button.

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5. The screen will warn you that you must reset the system. Press the ENT button one more time.

6. If the system is not muted you will hear a buzzer indicating that the system is resetting the RAID

type.

7. Always check the volume to confirm that the RAID type has been changed before using it. The

quickest way to do this is to check the volume capacity. A RAID 0 will have the combined

capacity of both drives. A RAID 1 will have the capacity of one drive.

LCD Interface Buttons

▲▼:Move up or down through the menu system, or adjust a setting.

ENT: Enters a new setting into the system.

ESC: Backs out of the current menu.

LCD Messages

Hard drive status is reported as OK, OFF, or FAIL:

OK – Indicates that the hard drive is ready for use.

OFF – The hard drive is not installed.

FAIL – Indicates a malfunction.

Possible causes of a failure message include an inability to recognize the drive, a compatibility problem,

or damaged tracks.

When you replace a drive while the unit is on, a buzzer will sound and the LCD will indicate a drive failure.

After a few seconds, the hard drive status will change to “OK” and then the automatic reconstruction of

the data will begin (in RAID 1 mode only). Note: any data already on the new drive will be erased during

reconstruction. The progress of the reconstruction will be displayed as shown below. After the process is

complete, both hard drives should be displayed as “OK”.

If the unit is overheating, the LCD will show a “T” in the upper right-hand corner of the screen. You

should immediately stop any active processes, unmount the volumes, and turn off the unit to avoid

possible damage to the unit or drives.

(Example)

NOTE: If you hesitate too long on a

given menu screen, the unit will time

out and return to the main menu.

NOTE: If the buttons are

unresponsive, unplug the data cable

from the back of the unit temporarily.

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If the cooling fan malfunctions, “F” will be displayed in the lower right-hand corner of the screen. You

should replace the fan as soon as possible to avoid overheating.

Using the Password Feature

For additional data protection, the RTX200H-QR offers a password feature. This prevents unauthorized

users from tampering with the configuration. If you change your password, write it down and store it in a

safe place away from the unit. The default password is either “1234” or “0000”.

1. From the main menu, use the ▼or ▲button to find the “Setup Password” screen:

2. Press ENT to enter the password setup screen.

3. Press ▼or ▲to select each of the four password digits. Press the ENT

button after each selection.

4. When you have entered all four digits, the screen will display your new

password and ask you to confirm it. Press ENT to confirm. You should see the following

message:

Usage with Macintosh Computers

Compatibility

The RTX200H-QR is compatible with Mac OS 10.2.6 or later. No drivers are needed.

Mounting and Ejecting Volumes

When you connect the unit to the Mac for the first time and turn on the power, you’ll

probably see a message saying that the disk is unreadable. This is because you

must format the volume before using it. The easiest way to do this is to use Mac OS

X’s Disk Utility. If you plan to use the unit on both Macs and PCs, select “MS DOS

File System” as the format type. If you only plan to use the unit on Macs, then select

“Mac OS Extended”. After the volume is formatted, an icon representing the drive

volume will appear (“mount”) on the desktop. You can now use the volume just like an internal hard drive.

Eject the volume before powering down the unit by dragging the volume’s icon to the trash bin or by

selecting the volume then pressing Command-E. Shutting down the unit without first ejecting the volume

can result in data loss.

Booting to the RTX200H-QR

Some Macs support booting from FireWire devices. To activate this feature, you must first install OS X on

the external volume. The easiest way to do this is to clone an existing system drive using a utility such as

Carbon Copy Cloner or Super Duper. Next, go to System Preferences Startup Disk. A window will list

the available bootable volumes. Select the volume from which you wish to boot. Another method is to

hold down the Option key during startup. A screen should appear that allows you to select the volume

you wish to use. This is useful if you wish to boot from your RTX200H-QR only some of the time.

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Usage with Windows Computers

Compatibility

The RTX200H-QR is compatible with Windows XP and Vista. No drivers are needed.

Formatting Volumes

Before you can use your RTX200H-QR, you must first format the drives into a volume. Use Disk

Management, which you can find by right-clicking on My Computer then selecting Manage. Select NTFS

for the format type. If you wish to format FAT-32 for cross-platform compatibility, you will need to use a

third-party utility to do so. Windows XP will not create FAT-32 volumes larger than 32GB.

After the volume is formatted, an icon representing the drive volume will appear in My Computer. You

can now use the volume just like an internal hard drive.

Ejecting Volumes

If the RTX is connected to your computer via FireWire or USB, always eject the device by clicking the

taskbar “eject” icon before turning off power or unplugging the data cable. Failing to do so could result in

data corruption on the drive. When connecting via eSATA, you will not be able to eject in this way.

However, it is possible to disable the device using Device Manager. Whether or not you choose to

disable the device in this way, always make sure the drives are not being accessed before shutting off the

RTX200H-QR to avoid data loss.

Warnings and Notices

•The RTX200H-QR supports drives of various specifications and different capacities. However, we

recommend using drives of the same brand and type for optimal performance. If drives of different

capacities are used, the unit will consider both drives to have the same capacity as the smaller

drive.

•Use only hard drives that are in perfect condition. Avoid using drives that have ever developed

bad sectors during previous usage. This could lead to possible device failure or loss of data.

•The SATA interface is much faster than USB 2.0. To achieve the best possible data transfer

speeds, your system must support SATA connection. Few computers come equipped with

external SATA connectivity, so in many cases you will need to add a SATA host adapter to your

system before connecting this way.

•You should carefully consider and select your RAID type before using this device. Once you have

put data onto the hard drives, changing the RAID type will delete that data. You must reformat the

volume after changing the RAID type.

•RAID level 0 will allow you to use the full capacity of both drives, and offers the best data transfer

speeds. However, RAID 0 offers no protection for the data. If one drive fails in a RAID 0, the data

on both drives is irretrievably lost.

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Technical Specifications

Product name/code: RTX200H-QR

Host Interfaces:

eSATA

Dual FireWire 800 (IEEE 1394b)

Dual FireWire 400 (IEEE 1394a) via included converter cables

USB

Data Interface Speeds:

eSATA 3.0GHz: up to 1200 Mbps

FireWire 800: up to 800 Mbps

FireWire 400: up to 400 Mbps

USB 2.0: up to 480 Mbps

Drive Types Supported: 3.5” SATA1 or SATA2 hard drives up to 1TB

Raid Levels Supported: RAID 0 (striped) or RAID 1 (mirrored)

TrayFree™ Technology: Yes

Shock Absorbing Bays: Yes

Lockable Bays: Yes

Power LED: Yes

Access LED: Yes

Operating System

Requirements:

Windows XP and Vista

Mac OS X 10.2.6 or later

Linux distributions using Kernel version

2.4 or above (USB only)

Operating Temperature: 50 – 85°Fahrenheit (10 – 30°Celsius)

Operating Humidity: 5% to 95%, noncondensing

Power Switch: 2 position: On / Off

Power Supply: Input: 100-240VAC

Output: 70 Watts

Cooling Fan: 6cm Ball Bearing Fan

Safety Certification: CE/FCC, RoHS

External Material: Aluminum alloy case

Shipping Weights: 10lbs sans drives

12lbs with drives

Dimensions: (177mm W x 270mm D x 54mm H)

Warranty:

1-year limited warranty. See warranty statement for details and limitations.

WiebeTech offers free phone support for 90 days after purchase (1-866-744-

8722). After 90 days, email support is available at [email protected].

RTX & TrayFree are trademarks of WiebeTech LLC. Other marks are the property of their respective owners.

FCC Compliance Statement: “This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This

device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired

operation.”

In the event that you experience Radio Frequency Interference, you should take the following steps to resolve the problem:

1) Ensure that your unit is plugged into a grounded electrical outlet.

2) Use a data cable with RFI reducing ferrites on each end.

3) Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug.

If you have any questions or problems, please contact [email protected] for technical support. If you are

interested in purchasing more WiebeTech products, check our website or contact [email protected]. We

appreciate being able to serve you!

Tested to comply

with FCC standards

FOR HOME OR OFFICE USE

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