Xerox PHASER 6250 Kurzanleitung

Phaser® 6250 Color Laser Printer

3-39

Novell NetWare

This topic includes:

■"Configuration Software for NetWare Networks" on page 3-39

■"Quick Setup" on page 3-39

■"Advanced Setup" on page 3-39

■"NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup" on page 3-40

■"Novell NetWare Troubleshooting" on page 3-40

Configuration Software for NetWare Networks

CentreWare DP configures the printer and the network when using NetWare 4.x and 5.x.

CentreWare DP is a Novell Directory Service (NDS)/Bindery tool used only for Novell

Distributed/Enterprise Print Services (NDPS).

Quick Setup

1. Print the “Configuration Page” and keep it for reference. For information about printing a

“Configuration Page”, go to Reference/Features/Front Panel on the User Documentation

CD-ROM.

2. View the “Configuration Page”, then verify the following:

■Novell enable is On

■Frame Type is correctly set.

3. Install CentreWare DP on a Windows-based workstation.

4. Run the CentreWare DP application, then click Setup Wizard on the Printer menu.

5. Select NDS Install, then follow the Setup Wizard steps.

6. Install printer drivers from the Printer Installer and Utilities CD-ROM.

7. Send a print job to the printer.

8. Verify the print-quality of the document. If print-quality problems exist, or if your

document did not print, go to Reference/Troubleshooting on the User Documentation CD-

ROM for more information.

Advanced Setup

The Advanced Setup option of CentreWare DP is a tool that allows you to control how your

devices are configured in your Novell NetWare network environment. This tool is necessary

for connecting your device to more than one file server or queue. For a connection to a single

device and queue, use Setup Wizard.

Novell NetWare

Phaser® 6250 Color Laser Printer

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NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup

The Phaser printer defaults enable connection to Novell NetWare without adjustment. Review

the “Configuration Page” and verify the following settings:

■NetWare is enabled

■Frame Type matches the frame type of the desired file server

■PDL is set to your desired PDL (PostScript or PCL) or to Auto. You may wish to set

PDL to the desired type if only one PDL is used

■Desired Novell mode is set to either NDS/BEM, NDS, or BEM (Bindery Emulation

Mode)

■Print Server Name

Setting Up NetWare with CentreWare DP

The CentreWare DP software provides the quickest and easiest method for installing a printer

on a network. For more information go to www.xerox.com/officeprinting or go to the

CentreWare DP User Guide or CentreWare DP Online Help.

Advanced Setup in Bindery Mode for Novell Directory Services (NDS)

The Advanced Setup option of CentreWare DP provides an additional tool to control how your

printers are configured on a Novell NetWare network environment. This tool is necessary for

connecting a printer to more than one file server or queue.

Novell Distributed/Enterprise Print Services (NDPS/NEPS)

To access Xerox printers in this environment, Xerox Gateway software must be installed on a

system. The latest version of the Xerox Gateway Software is available on the Xerox web site at

www.xerox.com/officeprinting. Instructions are available on the web site for installing a

printer using NDPS. The web site also contains the CentreWare for NDPS User Guide.

Novell NetWare Troubleshooting

Troubleshooting for Windows-based computers includes both hardware and software solutions

to eliminate cabling, communication, and connection problems associated with direct-

connected ports. Complete one of the following procedures (based on the type of port being

used), then print a test page from your software application. If the test page prints, no further

system troubleshooting is necessary. For print-quality problems, go to Reference/

Troubleshooting on the User Documentation CD-ROM.

Novell NetWare

Phaser® 6250 Color Laser Printer

3-41

Requirements

Verify that you:

■Are operating a Windows-based system with CentreWare DP software installed and at

least one printer driver installed

■Are a NetWare Network Administrator, an administrative person with ADMIN/

SUPERVISOR, or ADMIN/SUPERVISOR EQUIVALENT within login rights to the

NetWare Server(s) servicing the Phaser printer

■Have a basic knowledge of NetWare

Novell NetWare Troubleshooting Quick Check

1. Verify that the printer is plugged in, turned on, and connected to an active network.

2. Verify that the printer is receiving network traffic by monitoring the LEDs on the back of

the printer. When the printer is connected to a functioning network and receiving traffic,

its link LED is green, and its amber traffic LED is flashing rapidly.

3. Verify that the client is logged into the network and printing to the correct print queue.

4. Verify that the user has access to the Phaser printer queue.

5. Verify that the Phaser printer NetWare print queue exists, is accepting jobs, and has a print

server attached. If it does not, use the Setup Wizard in CentreWare DP to reconfigure the

print queue.

6. Print the “Configuration Page”. Verify that Printer Server is enabled. Set the frame type

to the frame type your NetWare server is using.

Note

To determine your NetWare IPX frame type, type config at the Novell console screen.

On networks using multiple IPX frame types, it is critical that the frame type be set

correctly.

7. Verify that the Primary Server is set (NetWare 3.1x only). The primary server should

have been set during initial queue setup and installed using CentreWare DP. If it is not set,

use CentreWare DP to set it, then reset the printer.

Note

Setting the Primary Server is extremely important on large networks.

8. Go to www.xerox.com/officeprinting/support if the above steps fail to resolve the printing

problem.

Novell NetWare

Phaser® 6250 Color Laser Printer

3-42

Novell NetWare Troubleshooting Step-By-Step

These procedures eliminate cabling, communication, and connection problems associated with

network connected printers. The steps are divided into two groups:

■Novell NetWare Hardware Step-by-Step

■Novell NetWare Software Step-by-Step

Note

Novell NetWare Software Step-by-Step assumes that you are connected to a Novell

NetWare network with a Windows OS installed on the client workstation. When both of

these procedures are completed, print a test page from your software application. If the test

page prints, no further system troubleshooting is necessary.

Novell NetWare Hardware Step-By-Step

Note the LED activity on the printer. The green link LED is ON whenever it is connected to an

active network. The amber traffic LED is flickering when data is being received.

1. Verify the following:

■The cable connections: Use a new cable or connectors if possible

■Which port your printer is attached to. Connect a functioning network device to your

printer to test the port.

2. Print the “Configuration Page” from your printer. For information about printing

Configuration pages, go to Reference/Features/Front Panel.

3. Review the Connectivity Settings and verify these items:

■NetWare is enabled

■Frame Type matches the frame type of the desired file server

Note

To determine your NetWare IPX frame type, type config at the Novell console screen.

On large networks, using multiple IPX frame types, it is critical that the frame type be

set correctly.

■PDL is set to your desired PDL (PostScript or PCL) or to Auto

■Primary Server (for NetWare 3.x only) is set to the name of the server which serves

the print queue you have assigned to the Phaser printer

■NDS Tree (for NetWare 4.x NDS and later) is set for the correct NDS tree name

■NDS Context (for NetWare 4.x NDS and later) is set for the correct NDS Context

■Print Server (PServer) Name is set for the name selected for the Phaser printer to act

as a print server

■Novell Mode is correctly set

4. If changes are made, reset the printer. Once the printer has been reset, allow approximately

two minutes for the printer to go through a self test, then log onto the network server.

5. Print out another copy of the “Configuration Page” to verify that the items you modified

were set and kept.

Novell NetWare

Phaser® 6250 Color Laser Printer

3-43

Novell NetWare Software Step-By-Step

1. Verify that CentreWare DP and a Phaser printer driver have been loaded on the

workstation.

2. Click Start, click Settings, then click Printers to verify that the printer is installed.

Launching CentreWare DP

1. Click Start, click Programs, then click CentreWare DP.

2. Select the desired printer. If a communications error message appears, your printer is not

able to communicate with your workstation. Verify your printer’s settings, then return to

this document.

3. With the printer selected, click the Printer drop-down list, then select Advanced Setup.

4. Select one of the following connection methods:

■Novell Directory Services

■Bindery

5. Verify that the information displayed is also contained on the “Configuration Page”. Verify

these items:

a. The queue name of the Phaser printer is set to service. If necessary, create a new

queue to test the printer.

b. The Primary Server lists the server name on the “Configuration Page”

Printing a Document

1. Click the Tools drop-down list.

2. Select the Send File... menu item, then select the appropriate directory and file for

downloading. Verify that this is a valid file with no errors.

3. Click OK. The file is sent to the printer. If the document does not print, review the Novell

Menu settings on the “Configuration Page”.

Verifying the Network Settings

1. At the CentreWare DP main screen, click the Printer drop-down list, click Properties,

then click Connections.

2. Click the Network Card tab. A new dialog box displays information about frame type and

connectors.

3. Verify that the printer is enabled and the connector and frame type are correct. If changes

are made, reset the printer from the front panel.

4. Re-print a test page. If the test print does not print, go to www.xerox.com/officeprinting/

support.

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