Yealink T4 series Bedienungsanleitung

Deskphone User

Guide

Yealink T4, T5 Series

Ways to Call

Hold

Mute

Group Page

Intercom

Park Line

Changing Audio Output

No Not Disturb

Night Switch

Basic Features

Order of Contents

Phone Layout

Phone Elements

Logging in and Out

Menu Pages

Getting to Know Your Phone

Attended Transfer

Blind Transfer

Conference Calling

Advanced Features

FAQs

Scenario 1: Redirecting a Call

FAQs and Scenarios

page 4

page 5

pages 6-7

pages 8-9

page 11

page 12

page 13

page 14

page 15

page 17-18

page 19

page 20-22

page 24-25

page 26

Getting to Know

Your Phone

HEADSET MUTE

MESSAGE

Phone Layout

Logged in User

Notifications and Status Icons

Busy Lamp Field Indicator

Phone Pages

Soft Key

10.

Line Key

Number Key

Arrow Key

Volume Adjustor

Speaker

2ABC 3DEF

4GHI 5JKL 6MNO

7PQRS 8TUV 9WXYZ

*.0 #SEND

HOLD

REDIAL TRANSFER

9. 10.

This is a more in-depth look at the phone layout on page 3, breaking down

the various elements and helping you get comfortable with the functions and

their terminology used in the rest of this guide.

Notifications and Status Icons

The notification and status bar displays relevant or helpful information.

A common notification is a missed call icon (as shown in the image on page

3). It will also show how many calls have been missed.

To see a full list of all the icons that can appear, see Appendix 1.

Different Keys

There are four different keys to distinguish between.

Soft Key - a soft key is one of the buttons in the row below the display. They

are phone function keys that change based on context.

Line Key - a line key is one of the buttons in the columns to the right and left

of the display. They are commonly used to quickly dial a contact, or activate

some functions on the first page.

Number Key - a number key is one of the buttons used to quickly enter a

phone number. It is below the display and usually to the left.

Arrow Key - an arrow key is used to navigate around selections on the phone,

such as in the menu. Pressing the top arrow key will quickly open the call

history menu.

Phone Pages

Each phone may have a few pages to expand the features that can be easily

accessed. Tap the line key to cycle between the various display pages.

Phone Elements

Logging In and Out -

Logging In

When you receive your new deskphone, this screen will be presented:

Tap the Login line key, enter your extension number and Submit.

You will then be logged in, and presented with the following screen:

Logging In and Out (cont.)

Logging Out

To log out, press the line key to log out.

Tap the Yes soft key.

You will then be logged out, and presented with the following screen:

Menu Pages

Status

The Status menu is primarily used to ensure that the phone has an IP

Address and to display some other basic information about the phone.

It helps technicians to do basic troubleshooting.

Directory

The directory is broken down into three sub menus: Local, System and

Customer directory. In the Local directory, you can view contacts that you

have added for quick reference. The System directory is a list of

organisational (or system) contacts such as your colleagues.

The Customer Directory provides a list of your client/customer contact

information.

It is worth noting that the best way to access your directory is through the

User Portal. See the IPC Solutions User Portal Guide.

Main Menu

The Main Menu is accessed through the Menu softkey. Once there, you will

see the Main Menu screen as shown below:

There are five menus that can be accessed from the Main Menu. The Status,

Directory, History, Message and Basic menus.

History

The History menu shows a log of all of your calls - missed, placed, received

and forwarded. It contains information such as the date and time of the call,

the call contact, the duration of the call and provides ease of use functions

such as redial and adding contact details directly from the log. This option

can be quickly accessed from the main screen of the phone by pressing the

upward arrow key .

Message

The Message menu provides direct access to your voicemail. From here, you

can view and interact with your voicemail facility. Also available is redial and

other helpful functions.

Basic

The Basic menu enables changes to the Display, Sound, Bluetooth and Wi-Fi

capability. It also provides a quick option to reboot the phone.

The relevant menus for most users will be the Display and the Sound menus.

In the Display menu, you can adjust the display of the phone by changing the

backlight, display contrast, wallpaper, and the screensaver.

The Sound menu (as shown below), enables you to change ring tones, key

tones and BLF (Busy Lamp Field) Ring Type.

Menu Pages (cont.)

Basic Features

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