AMS SENSIT II 35 Bedienungsanleitung

L0071, Rev. M

SENSIT II GLASS FRONT VENDOR

OPERATION AND SERVICE MANUAL

Models 35 and 39 Snack

VCB (Visi-Combo)

VCF (Visi-Diner and Milk)

AUTOMATED MERCHANDISING SYSTEMS

255 WEST BURR BLVD.

KEARNEYSVILLE, WV 25430

304-725-6921, Fax 304-725-6983

INTERNATIONAL A.M.S. S DE RL DE CV

KM. 9 CARR. AL CASTILLO NO. 8200

MPIO. DE EL SALTO, JAL. MEXICO 45680

5233-36-88-07-17, Fax 5233-3-6-88-13-14

www.amsvendors.com - e-mail: [email protected]

L0071, Rev. M

AMS SEN SIT II GLASS FRON T VENDOR L0071, Rev. M

TABLE OF CONTENTS

Para Title Page

TABLE OF CONTENTS i

TABLE OF FIGURES iii

PUBLICATION NOTICE iii

INTRODUCTION 1-1

1.1 SENSIT II SYSTEM 1-1

1.1.1 Guaranteed Delivery 1-1

1.1.2 Instant Refund 1-1

1.1.3 Automatic Helix Adjustment 1-1

1.1.4 Additional Benefits 1-1

1.2 HEALTH AND SAFETY 1-1

1.2.1 H&S Specifications 1-1

1.2.2 H&S Software 1-1

1.2.3 H&S Protection 1-1

1.3 MODEL IDENTIFICATION 1-1

1.3.1 Model Number Breakdown 1-2

1.3.2 Serial No. and Date Code Breakdown 1-2

1.4 GENERAL SPECIFICATIONS 1-2

1.4.1 Operating Environment 1-2

1.4.2 Physical Dimensions: Model 35 1-2

1.4.3 Cabinet Weight: Model 35 1-2

1.4.4 Unit Capacity: Model 35 1-2

1.4.5 Physical Dimensions: Model 39 1-2

1.4.6 Cabinet Weight: Model 39 1-2

1.4.7 Unit Capacity: Model 39 1-2

1.4.8 Power Requirements 1-2

1.4.9 Refrigerant Specifications 1-2

1.4.10 Coin Mechanisms and Bill Validators 1-2

1.5 STANDARD HELIX CONFIGURATIONS 1-5

1.5.1 Model 35 Snack 1-5

1.5.2 Model 35 VCB Visi-Combo 1-6

1.5.3 Model 35 VCF Visi-Diner 1-7

1.5.4 Model 35 Milk 1-8

1.5.5 Model 35 Bottle and Food Combo 1-9

1.5.6 Model 39 Snack 1-10

1.5.7 Model 39 VCB Visi-Combo 1-11

1.5.8 Model 39 VCF Visi-Diner 1-12

1.5.9 Model 39 Milk 1-13

1.5.10 Model 39 Bottle and Food Combos 1-14

1.6 Patent Disclosure 1-14

2 SAFETY 2-1

2.1 COMMITMENT TO SAFETY 2-1

2.2 SAFETY PRECAUTIONS 2-1

2.2.1 High Voltage Contact 2-1

2.2.2 Improper Grounding 2-1

2.2.3 Fan Contact 2-1

2.2.4 Helix Motion and Jamming 2-1

2.2.5 Refrigerant Release 2-1

2.2.6 Vendor Tipping 2-2

2.2.7 Other Improper Conditions 2-2

2.3 TEST STANDARDS 2-2

3 VENDOR SYSTEMS/COMPONENTS 3-1

3.1 SENSIT II SYSTEM THEORY 3-1

3.2 CONTROL BOARD 3-1

3.2.1 Program Chip 3-1

3.2.2 Mode Switch 3-1

3.2.3 DEX Jack 3-1

3.3 VEND SENSOR 3-1

3.3.1 Emitter 3-1

3.3.2 Detector 3-1

3.4 DOOR 3-1

3.4.1 Changer Location 3-1

3.4.2 Validator/Debit Card Reader Locations 3-2

3.4.3 Coin Box 3-2

3.4.4 Door Switch 3-2

3.4.5 Display 3-2

3.4.6 Keypad 3-2

3.4.7 Coin Return Button 3-2

3.5 CHILLER SYSTEM (OPTIONAL) 3-2

3.5.1 Refrigeration Operation 3-2

3.5.2 Temperature Control 3-2

3.5.3 Refrigeration Controls 3-2

3.6 TRAY RAILS 3-2

3.7 TRAYS 3-2

3.7.1 Vend Motors 3-2

3.7.2 Helixes 3-3

3.7.3 Divider 3-3

3.7.4 Candy Pusher Bar 3-3

3.8 ELECTRICAL PANEL 3-3

3.8.1 Fuse Holder 3-3

3.8.2 Transformer 3-3

3.8.3 RF Filter 3-3

3.8.4 Relay 3-3

3.8.5 Ballast 3-3

3.8.6 Power Distribution Harness 3-3

3.8.7 Ground 3-3

3.9 POWERED VENTILATION (OPTIONAL) 3-3

3.10 1.5” HELIX TRAY (OPTIONAL) 3-3

4 VENDOR PREPARATION AND

INSTALLATION 4-1

4.1 CONFIRMING POWER AT OUTLET 4-1

4.1.1 Checking the Outlet (US & Canada) 4-1

4.1.2 Checking the Outlet (Outside US & Canada) 4-1

4.1.3 Electrical Requirements for CE Compliance 4-1

4.1.4 Requerimiento de Servicio Eléctrico

Para Certificación CE 4-1

4.1.5 Les Utilites Electriques Necessaire

Pour Cconformement Aux Regles CE 4-1

4.2 VENDOR PREPARATION 4-2

4.2.1 Inspection 4-2

4.2.2 Installing Power Cord and Protective Cover 4-2

4.2.3 Mounting and Connecting Bill

Validators and Card Readers 4-2

4.2.4 Mounting and Connecting Coin Mechanism 4-2

4.2.5 Test Loading and Configuration 4-3

4.2.6 Configuring Motors 4-3

4.2.7 Installing Price Labels 4-3

4.2.8 Setting Prices 4-3

4.3 ON-SITE INSTALLATION 4-3

4.3.1 Remove Shipping Boards 4-3

4.3.2 Placing the Vendor in Location 4-3

4.3.3 Leveling the Vendor 4-4

4.3.4 False Leg Installation 4-4

4.3.5 Initial Power-Up and Cool-down 4-4

L0071, Rev. M AM S SENSIT II GLASS FRONT V ENDOR

5 TRAY ADJUSTMENT AND

CONFIGURATION 5-1

5.1 SNACK, CANDY, AND FOOD TRAY 5-1

5.1.1 Removal 5-1

5.1.2 Installation 5-1

5.2 BOTTLE TRAY 5-1

5.2.1 Removal 5-1

5.2.2 Installation 5-1

5.3 TRAY VERTICAL POSITIONS 5-1

5.3.1 Removal 5-1

5.3.2 Installation 5-2

5.4 TRAY COLUMN POSITIONS 5-2

5.5 CHANGING DIVIDERS 5-2

5.6 CHANGING HELIXES 5-2

5.7 HELIX ADAPTER 5-2

5.8 HELIX EJECTOR 5-2

5.9 HELIX ALIGNMENT DEVICE 5-2

5.10 MOTOR POSITIONS 5-3

5.11 BOTTLE ALIGNMENT DEVICE 5-3

5.12 BOTTLE TIPPER BAR 5-3

5.13 AVOIDING PRODUCT HANG-UPS 5-3

5.14 TALL PRODUCT VENDING 5-3

5.15 CANDY PUSHER BAR INSTALLATION 5-3

5.16 1.5” HELIX TRAY 5-3

5.16.1 General Information 5-3

5.16.2 Tray Adjustment and Loading 5-3

6 SERVICE PROGRAMMING 6-1

SERVICE MODE 6-1

6.1 ERROR CODES 6-1

6.2 ACCOUNTING DATA 6-1

6.3 FILL/DISPENSE 6-1

6.4 DELAYED SALES 6-1

6.5 TEMPERATURE 6-1

6.6 PRICE SETTINGS 6-2

6.6.1 Set Prices 6-2

6.6.2 ValueVend 6-2

6.7 TRAY SETUP 6-2

6.7.1 Test Motors 6-2

6.7.2 Link Motors 6-2

6.7.3 Home Switch 6-2

6.7.4 Delayed Stop 6-3

6.7.5 Letter / Number 6-3

6.7.6 Configure 6-3

6.8 MDB (MULTI-DROP BUS) SETTINGS 6-3

6.8.1 Force Vend 6-3

6.8.2 No Cheat 6-3

6.8.3 Change Bill 6-3

6.8.4 Hold Lost Credit 6-3

6.8.5 Multi-Vend 6-3

6.8.6 Lev2 Coin Mech 6-3

6.9 OPTIONS

6.9.1 Message 6-3

6.9.1.1 Using Software Revision “P” 6-3

6.9.1.2 Using Software Revision “Q” 6-4

6.9.2 Prize 6-4

6.9.3 Language 6-4

6.9.3.1 Primary 6-4

6.9.3.2 Secondary 6-4

6.9.3.3 Create Custom 6-4

6.9.4 Product Sensor 6-4

6.9.5 Speech 6-5

6.10 SALES BLOCKING 6-5

6.11 CLOCK SETTINGS 6-5

6.12 FREE VEND 6-5

6.13 AUXILIARY OUTPUT 6-5

6.14 DATA LOGS 6-6

6.15 ENERGYSENSIT 6-6

6.15.1 Enable 6-6

6.15 2 Clear History 6-6

6.15.3 Set Temp Chg 6-6

6.15 4 Set Patt Time 6-6

6.15.5 Set Hist Fact 6-6

6.15.6 Set Del 6-6

6.15.7 Lighting 6-6

6.16 PROGRAMMING QUICK REFERENCE 6-7

7 TROUBLESHOOTING 7-1

7.1 OUT OF SERVICE ERRORS 7-1

7.2 HEALTH AND SAFETY ERRORS 7-1

7.4 MACHINE ERROR CODES: CAUSES

AND SOLUTIONS 7-1

7.4.1 VIEWING TOP LEVEL ERROR CODES 7-1

7.4.2 VIEWING SUB-LEVEL ERROR CODES 7-2

7.4.3 ERROR CODE CAUSES AND SOLUTIONS 7-2

7.5 CLEARING JAMMED MOTOR 7-3

7.6 WATER FORMATION IN THE CABINET 7-3

7.7 MACHINE TROUBLESHOOTING CHART 7-3

8 MAINTENANCE 8-1

8.1 REPLACING THE PROGRAM CHIP 8-1

8.2 CLEANING THE REFRIGERATION UNIT 8-1

8.3 CLEANING THE BOTTOM SCREEN 8-2

8.4 CLEANING THE VENDOR CABINET 8-2

8.5 CLEANING THE PLASTIC DOOR LINER 8-2

8.6 LUBRICATION WITH LITHIUM GREASE 8-2

AMS SEN SIT II GLASS FRON T VENDOR L0071, Rev. M

iii

8.7 REPLACING FLOURESCENT BULBS 8-2

8.8 DEFROSTING THE EVAPORATOR COIL 8-2

8.9 TESTING THE TEMPERATURE SYSTEM

(H & S) 8-3

8.10 PC UTILITY LOADING INSTRUCTIONS 8-3

8.10.1 Requirements 8-3

8.10.2 Installation 8-3

8.10.3 Startup 8-3

8.10.4 Toolbar 8-3

8.10.5 Program Screens 8-4

8.10.6 Software Operation 8-5

8.10.7 Shutdown 8-5

8.10.8 Errors 8-5

9 WIRING DIAGRAM 9-1

10 SUPPORTED DEX FIELDS 10-1

11 OPTIONAL EQUIPMENT 11-1

12 WARRANTY 12-1

TABLE OF FIGURES

NUMBER NAME PAGE

Figure 1.1 Vendor Serial Plate 1-2

Figure 1.2 35” Cabinet Dimensions 1-3

Figure 1.3 39” Cabinet Dimensions 1-4

Figure 3.1 Control Board Components 3-1

Figure 4.1 Power Cord and Protective Cover 4-2

Figure 4.2 Tip-Over Warning 4-4

Figure 4.3 False Leg Installation 4-4

Figure 5.1 Bottle Tray Rails 5-1

Figure 5.2 Large Bag Vending 5-3

Figure 5.3 Pusher Bar Installation 5-3

Figure 5.4 1.5” Helix Tray 5-4

Figure 8.1 Replacing Control Chip 8-1

Figure 8.2 Refrigeration Unit Housing 8-1

Figure 8.3 Temperature Sensor 8-3

Figure 8.4 Harness, Chip Programming 8-5

Figure 9.1 Typical Wiring Diagram (Sheets 1 – 4) 9-1/9-4

PUBLICATION NOTICE

L0071M, ECN 1730, 11/29/2006

It is our intent to assist our customers with up-to-date

documentation: however, this manual may not contain all updates

and is subject to revision without notice. Please contact our

Service Department with your requests or comments.

L0071, Rev. M AM S SEN SIT II GLASS FRONT V ENDOR

AMS SEN SIT II GLASS FRON T VENDOR L0071, Rev. M

1-1

1.0 INTRODUCTION

Congratulations on the purchase of your new AMS

Sensit II vendor. All Sensit II models, including Snack, Visi-

Combo, Bottle and Food Combo, Visi-Diner and Milk, are

versatile, high-capacity vending machines. AMS machines

are designed, tested, and built to provide years of reliable,

low-maintenance service in an indoor environment. A fully

insulated cabinet, DEX data capability, and flexible product

configuration are just some of the many standard features

built into every AMS merchandiser.

1.1 SENSIT II SYSTEM

Your vendor is equipped with the Sensit II system.

The Sensit II system is a patented vend-sensing system

that detects when products fall into the delivery bin.

Basically, a plane of infra-red light beams is created across

the top of the delivery bin, and the Sensit II system can

detect when any part of the light has been blocked by a

passing product. Using this technology, the vendor “knows”

when your customer gets the product. The Sensit II system

has several important benefits:

1.1.1 Guaranteed Delivery

If, after one revolution, the product hangs up or an

opening was missed in loading, the helix will rotate three

additional half-revolutions to make sure the product is

delivered. No more hitting or shaking the vendor to get

products that did not fall!

1.1.2 Instant Refund

If the customer does not receive a product, he can

receive a full refund by pressing the coin return, or he can

select another product. No more refund requests!

1.1.3 Automatic Helix Adjustment

With the Sensit II system, the helix stops as soon

as the product falls. It is no longer necessary to adjust the

home position of the helix for each different package. In

fact, different packages can be loaded in the same column.

No more double vending!

1.1.4 Additional Benefits:

1. Opening the delivery bin door will not affect the Sensit II

system. The sensors are located above the delivery bin

and will not be blocked by the door. Product that falls while

the door is open will still pass through the beam.

2. Shining a light at the detector will not allow vandals to

receive free product. Any tampering which changes the

precise amount of light normally received will be treated as

a successful vend, resulting in the vandal losing his money.

3. Disabling or blocking the sensor will not allow vandals to

receive free product. The Sensit II system must be

receiving the normal amount of light before the vendor will

dispense any product.

4. Opening the door of a cold vendor will cause some

condensation to form inside. The Sensit II system will not

allow vending until this fogging clears, normally within a few

minutes of closing the door.

1.2 HEALTH AND SAFETY

1.2.1 H&S Specifications

AMS vendors intended for vending perishable

products (VISI-DINER, BOTTLE and FOOD COMBO, and

MILK) meet NAMA requirements for refrigerated food

vending machines. As of this writing, the NAMA

specifications for perishable food product vendors require

that the temperature in the vendor must cool to 41°F within

30 minutes of closing the door or an error will be generated

and the vendor will not allow sales. (note that Delayed

Sales has no effect on this 30 minute cool-down period).

This is to allow a recovery period following loading:

however, all products should be chilled prior to loading.

After the 30 minute cool-down requirement has been met, if

the temperature in the vendor exceeds 41°F for more than

15 minutes an error will be generated and the vendor will

not allow sales.

1.2.2 H&S Software

To meet these requirements, all AMS refrigerated

food vendors have control software with a built-in Health &

Safety (H&S) function. The H&S function is activated

automatically when the temperature is set to 41°F or below.

Unless otherwise specified by regulatory agencies, AMS

recommends setting the temperature to 40°F when vending

perishable food products.

1.2.3 H&S Protection

In the event the temperature exceeds the NAMA

specifications following the recovery period or during

normal operation, an error will be generated and the vendor

will not allow sales. This protects the consumer from

purchasing spoiled food. H&S error codes are detailed in

Section 7.4.

1.3 MODEL IDENTIFICATION

When requesting service, replacement parts or

technical assistance, please refer to the vendor Serial Plate

(refer to Figure 1.1). It is located on the inside of the upper

left or right of the window, or on the outside of the door on

the lock side. The information contained on this plate is

necessary to determine what parts, kits, or maintenance

should be applied to your specific model.

L0071, Rev. M AM S SEN SIT II GLASS FRONT V ENDOR

1-2

Figure 1.1 Vendor Serial Plate

1.3.1 Model Number Breakdown (refer to Figure 1.1)

AMS39 - 6 40

Manufacturer Cabinet Number of Number of

Width Trays * Selections*

Example: AMS39-640 means it is an Automated

Merchandising Systems snack vendor, 39” wide, with six

(6) trays and forty (40) positions for different products.

*The dash number is dropped for Food, Bottle and Milk

vendors and is replaced with ‘VCB’ or ‘VCF.

1.3.2 Serial Number and Date Code Breakdown

(refer to Figure 1.1)

Sequential Production Number

1203 - 1010 - C 5

Production Run Number Quarter (ABCD) Year

Example: 1203-1010-C 4 would be translated as

sequence number 1203 of production run 1010,

manufactured in the third quarter “C” of 2005.

The Production Run Number of machines built in

the U.S. starts with the number 1 or any odd number. The

Sequential Production Number of machines built in Mexico

starts with the number 0 or any even number.

1.4 GENERAL SPECIFICATIONS

1.4.1 Operating Environment

AMS vendors are designed for indoor use only.

Indoor temperatures must be between 33°F (1°C) and

110°F (43°C). Maximum temperature for vendors with

perishable food is 100°F (38°C). The vendor should not be

located in an area where it may be subjected to a water jet

or rain.

1.4.2 Cabinet Physical Dimensions: Model 35

(refer to Figure 1.2)

33 3/4”W x 72”H x 36”D (89 cm x 183 cm x 91 cm)

1.4.3 Cabinet Weight: Model 35

Snack Apx. 567 lbs. (257 kg)

w/chiller 674 lbs. (306 kg.)

VCB Visi-Combo Apx. 640 lbs. (291 kg)

VCF Visi-Diner and Milk Apx. 686 lbs. (312 kg)

1.4.4 Unit Capacity: Model 35 (Refer to Section 1.5)

Capacity depends on configuration: 120 units min.

1152 units max.

1.4.5 Cabinet Physical Dimensions: Model 39

(refer to Figure 1.3)

39”W x 72”H x 36”D (99 cm x 183 cm x 91 cm)

1.4.6 Cabinet Weights: Model 39

Snack Approx. 644 lbs. (292 kg)

w/chiller 726 lbs. (329 kg.)

VCB Visi-Combo Approx. 692 lbs. (314 kg)

VCF Visi-Diner and Milk Approx. 738 lbs. (335 kg)

1.4.7 Unit Capacity: Model 39 (Refer to Section 1.5)

Capacity depends on configuration: 150 units min.

1440 units max.

1.4.8 Models 35 and 39 Power Requirements

United States,

Canada and Mexico: 115 VAC, 60 Hz

International: 230 VAC, 50/60 Hz

Basic Unit: 3 amps @ 115 VAC (345 watts)

1.6 amps @220 VAC (345 watts)

Refrigerated Snack: 7 amps @ 115 VAC (805 watts)

3.7 amps @220 VAC (805 watts)

Visi-Combo: 10.8 amps @115 VAC (1242 watts)

5.6 amps @220 VAC (1242 watts)

Visi-Diner/Milk: 10.8 amps @115 VAC (1242 watts)

5.6 amps @220 VAC (1242 watts)

1.4.9 Refrigerant Specifications

Snack: 1/4 HP, R-134a, 7.2 oz. (.20 kg)

Visi-Combo and:

Visi-Diner/Milk: 1/2 HP, R-134a, 8.5 oz. (.24 kg)

1.4.10 Coin Mechanisms and Bill Validators

AMS vendors will support all NAMA-approved

Multi-Drop Bus (MDB) coin mechanisms, bill validators and

card readers. Where applicable, it will also support the

“Executive Mechanism” Coin Changer.

AMS SEN SIT II GLASS FRON T VENDOR L0071, Rev. M

1-3

Figure 1.2 35” Cabinet Dimensions

(For Reference Only)

L0071, Rev. M AM S SEN SIT II GLASS FRONT V ENDOR

1-4

Figure 1.3 39” Cabinet Dimensions

(For Reference Only)

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