AT&T Merlin Legend BIS22D Bedienungsanleitung

System Speed Dial

— —

—

Account Codes

List Most Often Used Codes List Most Often Used Codes

Name

Code

Name

Code

2.2.

4.4.

5.5.

6.6.

7.7.

10.

11.

10.

11.

12. 12.

13. 13.

14. 14.

15.15.

16. 16.

17. 17.

Posted Messages

1. Do Not Disturb 6.11. 16.

2.7.12. 17.

3.8.13. 18.

4.9.14. 19.

5.10. 15. 20.

AT&T CIC# 555-620-133

Issue 1 – October 1992

TELEPHONE

Line Buttons

Telephones with SA Buttons

SA RingUse to make/receive

ringing calls.

SA Voice Use to make/receive

outside calls, receive

inside ringing and

voice-announced

calls, and make inside

voice-announced

calls. (Co-workers

hear your voice over

the speakerphone.)

SA Originate Use only to make

Only calls.

555-XXXX Use to make/receive

outside calls only.

Dedicated Feature

Buttons

Conference Press to add

another person to a

call.

Drop Press to disconnect

a person from a

conference call.

HFAI (Hands Free Answer

on Intercom) Press

to answer voice-

announced calls.

Hold Press to put a call

on hold.

Message Press to read your

messages.

Microphone

Press to turn

speakerphone’s

microphone on and

off .

Telephones with ICOM Buttons

Use to make inside

calls and receive

inside ringing and

voice-announced

calls.

Use to make inside

ICOM Ring

ICOM Voice

Recall

Press to disconnect

without hanging up.

Speakerphone Press to turn

Speaker speakerphone on or

off .

voice -announced

and receive inside

ringing and voice-

Transfer Press to send a call

to another phone. announced calls.

Timekeeping Used to display

Buttons timekeeping

(BIS-22D functions.

BIS-34D)

ICOM

Originate

Only

Use only to make

inside calls.

555-XXXX Use to make/receive

outside calls only.

Additional buttons on MERLIN II System Display Console:

Shift Buttons Shift buttons 1,2, and 3 used with DSS buttons

to handle calls for up to 120 extensions:

Reaches the first number on each DSS button,

ranging from 10-49.

Reaches the second number on each DSS

button, ranging from 50-89.

Reaches the third number on each DSS

button, ranging from 90-129. Press shift

buttons 1,2, or 3, then associated DSS

buttons to reach extension numbers assigned

on your DSS.

Press Message Status then shift button to see

Message light status for associated extension.

Press to set alarm, timer, date, and time.

Shift 1

Shift 2

Shift 3

Message

status

Clock

Functions

CALL HANDLING

Rings

Display

Call

You hear

You see shows Type

rings

Green flashing (screen

outside

light beside blank)

line button

or FX-NYC

1 ring

Green flashing 23 Ext-R

inside

light beside SA or 23 Wayne

or lCOM/fast

flashing light

beside DSS

Caller’s

Green steady

423 Ext-V inside

voice

light next to SA or Wayne

or ICOM and

-Ext V

steady light

beside DSS

3 rings

Green flashing Tfr-Ret ext. return

light beside

line button/slow

flashing light

beside DSS

during transfer

Line Button Lights

Light

Meaning

Steady red Automatically connected to

this line when you lift the

handset,

Steady green Line is in use, or the feature

on this button is in use.

Steady red You are using this line.

and green

Flashing green Call on this line is incoming,

Fast flashing

Call on this line is on hold,

green

DSS Button Lights

Light

Meaning

Off

This co-worker is not on the

phone and is not using Do Not

Disturb.

Steady This co-worker is on the phone

or is using Do Not Disturb.

Fast flashing This co-worker is calling you.

Slow flashing A call you transferred to this

extension is returning to vou.

Answering/Making

Calls

To answer a call:

◆Use the headset, lift handset,

or press Speakerphone or

Speaker.

◆For voice-announced only on

BIS phones:

— Press the Microphone

button to talk over your

speakerphone.

— Use HFAI. HFAI must be

on before the call comes

in to talk directly into

speakerphone.

To make a call:

1.Press ICOM or SA button.

2.Lift handset, press Speaker

or Speakerphone, or use the

headset.

3.Press DSS, or Auto Dial for

the extension, or dial

extension.

To make outside calls for co-

workers:

Press an available line button.

Lift handset, press Speaker

or Speakerphone, or use the

headset,

Dial phone number or press

programmed outside Auto

Dial button.

Announce the call.

Press Transfer.

Press DSS or Auto Dial

button for co-worker’s

extension, or dial extension.

Announce the call,

Hang up.

Conference

Conference can have up to three

inside participants, including

yourself, and up to two outside

participants.

Dial the first number or

extension.

Press Conference.

Select line button, if not

selected.

Dial next number or

extension.

Conference cont’d

Announce call and press

Conference.

Repeat Steps 2-5 for each

outside participant, if any.

To end conference, hang Up or

press Speaker or Speaker-

phone.

— Press Drop and line button

to drop last participant

added.

— Press Hold to temporarily

leave conference.

— Press any participant’s line

button to rejoin conference.

Transfer

For inside transfer:

One-touch transfer:

◆With automatic completion:

— Press DSS or Auto Dial

button.

◆With manual completion:

Press DSS or Auto Dial

button.

Announce the call.

Hang up or press

Speaker or Speaker-

phone.

2. Without one-touch transfer:

1. Press Transfer.

2. Press extension, DSS, or

Auto Dial button.

3. Hang up or press Speaker

Speakerphone.

If co-worker unavailable:

◆

l Consider Barge-In, Camp-

On, Paging, or Park.

◆

l Use Send/Remove

Message.

For outside transfer:

Press

Transfer.

Press line or SA button,

Dial dial-out code and

number.

Hang up or press Speaker

or Speakerphone.

OFTEN USED FEATURES

Reminder

Headset Features

Use the Reminder service to automatically place ringing

calls to phones in the system at preset times.

To program a reminder service button:

See

Programming Buttons.

To set a reminder:

Press Reminder Set button or press programmed

Feature button and dial 81.

Press DSS or Auto Dial button for the extension.

Dial a four-digit time from 1200 to 1159.

Dial 2 (A) for a.m. or 7 (P) for p.m.

Repeat Steps 2 – 4 for each additional phone.

Hang up.

To read reminder messages on a display:

Press Reminder Set button or press Feature and

dial 81.

Press DSS or Auto Dial button for the extension or

dial the extension.

Displays appear as follows:

◆Answered reminder call:

extension: A time AM/PM

◆Missed reminder call

extension: X time AM/PM

◆Reminder set:

extension: time AM/PM

Hang up.

To cancel, set and answered reminders:

Press Reminder Cancel button or press Feature

and dial *81.

Press DSS or Auto Dial button for the extension or

dial the extension.

To clear a missed reminder:

Press Missed Reminder button.

Press programmed Reminder Cancel button, or

press Feature and dial *81.

To see next missed reminder, press Feature and

dial *28.

Repeat Steps 2 and 3, if necessary.

Press Missed Reminder button.

You must program an Auto Answer All button to

automatically send calls to the headset. You must have

a General Purpose Adapter (GPA) to connect the

headset to the console.

To program:

See Programming Buttons.

To use:

Verify that the switch on the GPA is on Auto.

2. Toggle programmed Auto Answer All button

to turn headset on/off.

Calendar

To set time, day, and date:

◆ For BIS-22D and BIS-34D Consoles:

◆ For MERLIN II System Display Consoles:

Press Set until item flashes.

Press Fwd or Rev to change item.

Press Set.

Repeat Steps 1-3 if necessary.

Press Exit.

Press Clock Functions button.

10.

Select Set.

Select Day.

Press button below display to select

current day.

Select Time.

Press Hour and Min arrow keys.

Select Date.

Press Month and Date arrow keys.

Select Exit twice.

Press Clock Functions button.

MERLIN LEGEND is a trademark of AT&T

OFTEN USED FEATURES

PagingPark

Alarm Clock

To program speakerphone paging

button:

Label a button as Group Page

(name) or Page All.

Slide T/P switch to P.

Press labeled button.

Dial *22 and Group Page or

Page All extension.

Slide T/P switch to center.

To use speakerphone paging:

Press any ICOM Ring or SA

Ring button.

Lift handset or use headset,

Press programmed button or

dial company-provided Group

Page or Page All number.

Announce call after beep.

To use loudspeaker paging:

Lift handset or use headset.

Press programmed button, or

press Feature and dial 9 and

Loudspeaker Page line

number.

Dial code for zone to be

paged.

Announce call.

To program button:

See Programming Buttons.

To program a park button for a

specific Park Zone:

Label button Park (zone).

Slide T/P switch to P.

Press labeled button.

Dial *22 and Park Zone

extension.

Slide T/P switch to center.

To use park and paging:

Park the call.

At your extension:

◆Press programmed Park

button.

◆Press Transfer, dial your

extension, and press

Transfer again.

At a park zone:

◆Press programmed Park

(zone) button.

◆Press Transfer, dial Park

Zone extension, and press

Transfer again.

Setup page.

For Speakerphone Page:

◆Press programmed Group

Page - (name) or Page All

button.

◆Dial Group Page or Page

All number.

For Loudspeaker Page:

◆Press programmed

Loudspeaker Page button.

◆Press Feature and dial 9

and line number (801-880)

and code for the Page

Zone, if necessary.

Announce call and extension

where call is parked.

To set alarm clock:

◆For BIS-22D and BIS-34D

Consoles:

Press Set until alarm

appears on display.

Press Fwd to set On.

Press Set.

Press Fwd or Rev to set the

hour.

Press Set.

Press Fwd or Rev to set the

minutes.

Press Set

Press Exit.

◆For MERLIN II System Display

Consoles:

Press

Clock Functions

button.

Select Alarm.

Select Alrm Set.

Press Hour and Min

arrow keys.

Select Exit.

Select Alrm On.

Select Exit.

Press

Clock Functions

button.

To cancel alarm clock:

◆For BIS-22D and BIS-34D

Consoles:

Press Set.

Press Fwd.

Press Exit.

◆For MERLIN II System Display

Consoles:

Press

Clock Functions

button.

Select Alrm Off.

Select Exit.

Press

Clock Functions.

FEATURES & PROGRAMMING

Programming Buttons

To program a Feature button:

Label a line button with

Feature.

Slide T/P switch to P.

Press labeled button.

Dial *20.

Slide T/P switch to center.

To program features onto buttons:

Label a line button

appropriately.

Slide T/P switch to P.

Press labeled button.

To set these features:

Dial programming code.

Slide T/P switch to center.

Programming Features

Some features set up how your works and

are not programmed onto a button. The*

in the Programming Codes table flags

these features.

Slide T/P to P.

Press ICOM or SA button.

Dial programming code flagged

with a ‡.

Repeat Steps 2 and 3 for

additional phone set up features.

Slide T/P to center.

PROGRAMMING CODES

Feature Code Feature Code

Account Code Entry

*82 + code

Notify

Auto Dial notify receive

*758 + extension

inside

◆

*22 + extension

notify send

*757 + extension

outside

◆

*21 + number

Paging

Callback group paging

*22 + group ext.

automatic callback off‡

**12

Park

*86

automatic callback on‡

*12

park zone

*22 + zone

selective callback

*55

Personalized Ring‡

*32 + ring (18)

Call Waiting Personal Speed Dial

# +(01-24) + *21

off ‡

**11

+ number

on‡

*11

Pickup

Camp-On

*57

general

Coverage group

*88

coverage vms off

◆

*46

inside‡

*9 + extension

group coverage

◆

*42 + group

outside‡

*9 + line number

inside and outside‡

*48

Privacy

*31

off‡

*49

Recall

*775

outside only

**48

Reminder Service

primary individual coverage

◆

*40 + extension

cancel reminder

**81

secondary Individual coverage

◆

*41 + extension

missed reminder

*752

Do Not Disturb

◆

*47

set reminder

*81

Extension Status Off (Operator)

*760

Ringing Options

Extension Status 1 (Operator)

*761 abbreviated off‡

*342

Extension Status 1

*45

Abbreviated on‡

*341

Extension Status 2 (Operator)

*762

delayed all Iines‡

*346

Extension Status 2

*44

delayed one line‡

*36

Forward

*33

immediate all Iines‡

*347

Headset Features immediate one Iine‡

*37

Headset Auto Answer

◆

*780

no ring all ines‡

*345

Headset/Handset Mute

◆

*783

no ring one Iine‡

*35

Headset Status

*782

Saved Number Dial u

*85

Last Number Dial

*84

Signaling u

*23 + extension

Messaging System Speed Dial

*24 + code

leave message

*25

Voice Announce

posted message *751 off‡

**10

Send/Remove message

*38

on‡

*10

Night Service

◆

*39

No diamond means the feature

‡ Denotes features that setup how

◆

Feature must be programmed on line

can also accessed from a feature your phone works; a programmed button.

code.

button is not needed to use them.

MESSAGING

Accessing Features

Some features are accessed by dialing a feature

code, others are accessed via a programmed button.

To access features:

◆ Dial a feature code:

Press Feature or dial #. (To use # sign, you

must Iift headset.)

2. Dial feature code.

◆ Press a button programmed with a feature.

FEATURE CODES

Feature

Code

Account Code Entry

Callback-Selective

Call Waiting-pickup†

Camp-On

Extension Status Off (Operator)

Extension Status 1

Extension Status 1 (Operator)

Extension Status 2

Extension Status 2 (Operator)

Follow Me

Forward

Forward and Follow Me

cancel all extensions†

cancel one extension†

cancel from your phone

Last Number Dial

Language††

English

French

Spanish

Messaging

cancel message

delete message

leave message

next message

send/remove message

Paging

loudspeaker paging

Personal Speed Dial

Pickup

group

inside

outside

Privacy

off

Reminder Service

cancel reminder

set reminder

System Speed Dial

82 + code

760 + extension

761

extension

762 + extension

34 + extension

33 + extension or

phone number

*34*

*34 + extension

33 + your extension

790

791

792

*53 + extension

38 + extension

9 + line + zone

code (01 -24)

9 + extension

9 + line

*31

*81 + extension

81 + ext. + time +

A or P

code (600-729)

† Feature

must

be activated with a feature code.

†† For time functions, English operates on 12-hour clock

(A or P). French and Spanish operate on 24-hour clock.

Receive Messages

When your message light is on, press

the Message button to read the

message on your display. On non-

display consoles, only another

operator can notify you of a message

by turning on your Message light.

Send/Remove

Messages

To program:

See Programming Buttons.

To use:

Use Send/Remove Message to turn

on a message light for co-workers

with nondisplay phones. On display

phones, it leaves a message as well.

If the message light is already on,

using the Send/Remove Message

button turns off the light (and cancels

the operator message left on a

display phone).

To turn message lights on/off using

Auto Dial

button:

1.Check the red light next to the

Auto Dial button for the

extension.

2. To turn message light on or off,

press Send/Remove Message

button, or press Feature and

dial 38.

To use Send/Remove Message

without Auto Dial:

1.Press Send/Remove Message

button, or press Feature and

dial 38.

From Display

Alarm Clock‡

Calendar‡

‡ For BIS consoles, use the

timekeeping buttons.

OFTEN USED FEATURES

Messaging Cont'd

Camp On

Auto Dial

To turn message light on/off on

MERLIN II System Display

Console:

On MERLIN II System Display

consoles, you can use a Message

Status button to check the status

of a co-worker’s message light. If

your DSS has additional

extensions on each DSS, you must

use the appropriate shift button to

see message status for these

extensions.

1. Press Message Status

button.

Check green light next to

DSS button for the extension

(use shift button, if

necessary).

◆To leave message light

unaffected, press

Message Status button.

◆To turn message light on

or off, press Send/

Remove Message

button, or press Feature

and dial 38 and press

DSS button for the

extension. Press

Message Status to

return to call handling.

Post Messages

To program:

See Programming Buttons.

To post:

1. Press programmed button.

2. Dial posted message code

(01-20).

To cancel:

1. Press programmed button.

2. Dial 00.

To program:

See Programming Buttons,

To use camp on:

1. If you have camp on with

◆ manual dial:

a. Press Transfer.

b. Dial extension.

◆ one-touch transfer with

manual completion:

- While active on a call,

press DSS or Auto Dial

button.

2. Press programmed button or

press Feature and dial 57.

3. Hang up, press Speaker or

Speakerphone

headset.

Night Service

To program:

of use

See Programming Buttons.

To use:

1. Press programmed button.

2. Dial password, if necessary.

You have 60 seconds to enter

the password.

System Speed Dial

Use company-programmed 3-digit

codes to dial phone numbers. Ask

your system manager for a list of

numbers and their associated codes.

To program:

1. Label button.

2. Slide T/P switch to P.

3. Press labeled button.

4. Dial *24.

5. Dial 3-digit company-supplied

speed dial code.

6. Slide T/P switch to center.

To use:

1.Lift handset, Speaker or

Speakerphone or use

headset.

2.Press programmed button, or

press Feature and dial 3-digit

company-supplied speed dial

code.

To program:

Label a button.

Slide T/P switch to P.

Press labeled button.

Dial *22 for inside numbers

or *21 for outside numbers.

Dial extension or outside

number, (Include entire

dialing sequence, including

dial-out codes. See Special

Characters Table.)

Repeat Steps 3-5 to program

additional buttons.

Slide T/P switch to center.

To use outside Auto Dial button:

◆ Press programmed Auto Dial

button.

To use inside Auto Dial button:

1. Press appropriate ICOM or

SA button.

2. Press programmed Auto Dial

button.

Special

Characters Table

Features that dial numbers automatically

may need special characters to allow for

correct dialing or system response.

Press...

See... Means...

Drop

Stop. Halts dialing

sequence to allow for

system response.

Hold

Pause. Inserts 1.5 sec.

pause in auto dialing.

More than one consecutive

pause allowed.

Conference f

Flash, Sends

switchhook flash.

Extension Programming

only: End of Dialing.

Completes dialing

sequence or use to

separate grouped

digits.

# #

End of Dialing.

Completes dialing

sequence or use to

separate grouped digits.

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