Avaya S8500 Series Bedienungsanleitung

Installing and Configuring the

Avaya S8500 Media Server

Release 3.1

03-300143

Release 3.1

June 2006

Issue 4.1

Notice

While reasonable efforts were made to ensure that the information in this

document was complete and accurate at the time of printing, Avaya Inc. can

assume no liability for any errors. Changes and corrections to the information

in this document may be incorporated in future releases.

For full legal page information, please see the complete document,

Avaya Legal Page for Hardware Documentation, document number

03-600759.

To locate this document on our Web site, simply go to

http://www.avaya.com/support and search for the document number in

the search box.

Documentation disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions to

the original published version of this documentation unless such modifications,

additions, or deletions were performed by Avaya. Customer and/or End User

agree to indemnify and hold harmless Avaya, Avaya's agents, servants and

employees against all claims, lawsuits, demands and judgments arising out of,

or in connection with, subsequent modifications, additions or deletions to this

documentation to the extent made by the Customer or End User.

Link disclaimer

Avaya Inc. is not responsible for the contents or reliability of any linked Web

sites referenced elsewhere within this documentation, and Avaya does not

necessarily endorse the products, services, or information described or offered

within them. We cannot guarantee that these links will work all of the time and

we have no control over the availability of the linked pages.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales

agreement to establish the terms of the limited warranty. In addition, Avaya’s

standard warranty language, as well as information regarding support for this

product, while under warranty, is available through the following Web site:

http://www.avaya.com/support.

Except where expressly stated otherwise, the Product is protected by copyright

and other laws respecting proprietary rights. Unauthorized reproduction,

transfer, and or use can be a criminal, as well as a civil, offense under the

applicable law.

Avaya support

Avaya provides a telephone number for you to use to report problems or to ask

questions about your product. The support telephone number

is 1-800-242-2121 in the United States. For additional support telephone

numbers, see the Avaya Web site: http://www.avaya.com/support.

Installing and Configuring the Avaya S8500 Media Server June 2006 3

Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

How to use Avaya installation documents . . . . . . . . . . . . . . . . . . . . . 8

Pre-installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Preinstallation tasks to complete before you go to the customer site. . . . . 9

Obtaining the appropriate documentation . . . . . . . . . . . . . . . . . . . . 10

Verifying site readiness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Laptop preparation, software, and system information. . . . . . . . . . . . . 10

Obtaining login IDs and passwords . . . . . . . . . . . . . . . . . . . . . . . 11

Obtaining the license file and the Avaya authentication file . . . . . . . . . . 12

Copying files to the laptop . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

About ASG and the unique on-site password . . . . . . . . . . . . . . . . . . 13

Preinstallation tasks to complete at the customer site . . . . . . . . . . . . . 13

S8500 hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Equipment specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

About the Server Availability Management Processor . . . . . . . . . . . . . . . 20

About SAMP functionality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

About SAMP connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

About SAMP software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

About media server port connections . . . . . . . . . . . . . . . . . . . . . . . . 24

S8500 port connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

About modem connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

About media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

About Processor Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

About S8500 LSP mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

S8500 LSP license file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

About SSH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

High-level overview of installation process . . . . . . . . . . . . . . . . . . . . . 31

Installing and connecting the media server complex . . . . . . . . . . . . . 31

Installing Avaya Communication Manager. . . . . . . . . . . . . . . . . . . . 31

Installing Expanded Meet-me Conferencing . . . . . . . . . . . . . . . . . . . 32

Configuring the SAMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Configuring the media server. . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Configuring the IPSI circuit packs . . . . . . . . . . . . . . . . . . . . . . . . 32

Installing and connecting the media gateways . . . . . . . . . . . . . . . . . 32

Completing the installation administration . . . . . . . . . . . . . . . . . . . 33

Testing the finished installation . . . . . . . . . . . . . . . . . . . . . . . . . 33

Contents

4Installing and Configuring the Avaya S8500 Media Server June 2006

Chapter 2: SNMP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuring the SNMP modules in the UPS . . . . . . . . . . . . . . . . . . . . . 35

Default IP addresses for the UPS. . . . . . . . . . . . . . . . . . . . . . . . . 36

Preparing to configure the SNMP module . . . . . . . . . . . . . . . . . . . . 36

Administering the SNMP module . . . . . . . . . . . . . . . . . . . . . . . . . 37

Configuring the SNMP subagent in the Avaya Ethernet switch (if used) . . . . . 39

Default IP addresses for the Ethernet switch . . . . . . . . . . . . . . . . . . 40

Preparing to configure the Ethernet switch . . . . . . . . . . . . . . . . . . . 40

Configuring the Ethernet switch . . . . . . . . . . . . . . . . . . . . . . . . . 41

Chapter 3: Communication Manager installation . . . . . . . . . . . . . . . . . . . . 43

Clearing the ARP cache on the laptop . . . . . . . . . . . . . . . . . . . . . . . . 43

Applying powering to the media server . . . . . . . . . . . . . . . . . . . . . . . 44

Accessing the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Configuring Telnet for Windows 2000 and Windows XP . . . . . . . . . . . . . . 44

Installing Avaya Communication Manager . . . . . . . . . . . . . . . . . . . . . 45

Chapter 4: Media server configuration. . . . . . . . . . . . . . . . . . . . . . . . . . 47

Opening the Maintenance Web Interface. . . . . . . . . . . . . . . . . . . . . . . 47

Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Enabling network time servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using the Avaya Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . 49

Verifying RMB IP information . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Installing SAMP firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Verifying the media server connection to the customer LAN (if provided) . . . . 51

Enabling firewall settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Configuring the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Checking LED activity on the dual NIC. . . . . . . . . . . . . . . . . . . . . . . . 54

Configuring the dual network interface card . . . . . . . . . . . . . . . . . . . . 55

Configuring the network interface card . . . . . . . . . . . . . . . . . . . . . 55

Testing connectivity to customer’s network . . . . . . . . . . . . . . . . . . 57

Chapter 5: IP interface translations . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Starting SAT terminal emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Inputting initial system translations . . . . . . . . . . . . . . . . . . . . . . . . . 60

Adding media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Enabling the IPSI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Adding the IPSI to the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Contents

Installing and Configuring the Avaya S8500 Media Server June 2006 5

Setting the alarm activation level . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Chapter 6: IP interface configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Connecting to the IPSIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

IPSI address configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Programming the IPSI for DHCP addressing . . . . . . . . . . . . . . . . . . 64

Setting the cabinet number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Programming the IPSI for static addressing . . . . . . . . . . . . . . . . . 67

Setting the VLAN and diffserv parameters. . . . . . . . . . . . . . . . . . . . . . 70

Resetting the IPSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Verifying connectivity to the media server . . . . . . . . . . . . . . . . . . . . . 72

Verifying that the IPSIs are translated . . . . . . . . . . . . . . . . . . . . . . . . 72

Upgrading the IPSI firmware version (if necessary) . . . . . . . . . . . . . . . . 72

Enabling control of the IPSIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Verifying the license status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Chapter 7: Install an S8500 Media Server as an LSP . . . . . . . . . . . . . . . . . . 75

Configuring the media server as an LSP . . . . . . . . . . . . . . . . . . . . . . 75

Administering the primary controller . . . . . . . . . . . . . . . . . . . . . . . . 77

Enabling license server capability on a media gateway . . . . . . . . . . . . . . 77

Installing and verifying the license on the new LSP . . . . . . . . . . . . . . . . 78

Opening the TCP ports on the S8500 LSP . . . . . . . . . . . . . . . . . . . . . . 78

Resetting the S8500 LSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Verifying that the primary controller identifies the new LSP

and has sent the translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Readministering media gateways to point to the LSP . . . . . . . . . . . . . . . 81

Chapter 8: Postinstallation administration. . . . . . . . . . . . . . . . . . . . . . . . 83

Verifying translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Setting rules for daylight savings time . . . . . . . . . . . . . . . . . . . . . . . 84

Setting locations (if necessary) . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Verifying the date and the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Clearing and resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Backing up files to the compact flash media . . . . . . . . . . . . . . . . . . . . 87

Enabling alarms to INADS by way of a modem . . . . . . . . . . . . . . . . . . . 87

Enabling alarms to INADS by way of the SNMP module . . . . . . . . . . . . . . 88

Before leaving the site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Contents

6Installing and Configuring the Avaya S8500 Media Server June 2006

Chapter 9: Installation verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Testing the IPSI circuit pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Testing the license file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

S8500 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Avaya C360 Ethernet switch LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 92

UPS LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

TN2312BP IPSI LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Appendix A: Media server access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Accessing the command line interface of the server with SSH . . . . . . . . . . 99

Connecting to the media server directly . . . . . . . . . . . . . . . . . . . . . . 101

Connecting to the media server remotely over the network . . . . . . . . . . . . 103

Connecting to the media server remotely over a modem . . . . . . . . . . . . . 103

Accessing the Maintenance Web Interface . . . . . . . . . . . . . . . . . . . . . 104

Using the SAT command line prompt . . . . . . . . . . . . . . . . . . . . . . . . 105

Logins for Avaya technicians and BusinessPartners. . . . . . . . . . . . . . . . 106

Configuring the network for Windows 2000 and XP. . . . . . . . . . . . . . . . . 106

Setting the browser options for Internet Explorer 6.0. . . . . . . . . . . . . . . . 107

Appendix B: Installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 109

Troubleshooting the installation of the media server hardware . . . . . . . . . . 109

Troubleshooting the configuration of the media server hardware . . . . . . . . . 110

Troubleshooting the installation of the license file and the

Avaya authentication file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Installing and Configuring the Avaya S8500 Media Server June 2006 7

Chapter 1: Introduction

Use these procedures to install Avaya Communication Manager and configure a new Avaya

S8500 Media Server and the associated components in an IP-connected port network (IP-PNC)

configuration.

To configure the media server, use the Avaya Installation Wizard. To configure gateways and

other hardware components, use the following two administration interfaces:

●The Maintenance Web Interface

●The command line interface, either directly or through Secure Shell (SSH), Telnet, or a

terminal emulation program such as Avaya Native Configuration Manager.

This installation document includes the following information:

●Pre-installation requirements on page 9

●Configuring the SNMP modules in the UPS on page 35

●Configuring the SNMP subagent in the Avaya Ethernet switch (if used) on page 39

●Media server configuration on page 47

●Configuring the dual network interface card on page 55

●IP interface translations on page 59

●IP interface configuration on page 63

●Postinstallation administration on page 83

●Installation verification on page 89

●Media server access on page 99

●Installation troubleshooting on page 109

Audience

This documentation is for the following people who install and configuring the media server

components:

●Trained field installation and maintenance personnel

●Technical support personnel

●Authorized Business Partners

Chapter 1: Introduction

8Installing and Configuring the Avaya S8500 Media Server June 2006

How to use Avaya installation documents

Use this document as a guide to install and configure Avaya media servers. For information

about a particular task, use the index or the table of contents to locate the page on which the

information is described. You also need information from other Avaya documents. This section

lists those documents and tells you when to use them.

To complete this installation:

●In this document, see:

High-level overview of installation process on page 31 for an overview of the

installation process.

Pre-installation requirements on page 9 first. This section has two parts. The first part

describes the tasks that you must complete before going to the installation site. The

second part describes the tasks that your must complete at the site before you start

the installation.

Equipment specifications on page 17 for the technical specifications for the hardware.

●For how to install and connect the hardware, see Quick Start for Hardware Installation:

Avaya S8500 Media Server (555-245-701).

●Return to this document and see the remaining sections in the following sequence to

install the components of the media server. If you are not to install certain components,

skip the procedures for those components.

Configuring the SNMP modules in the UPS on page 35

Configuring the SNMP subagent in the Avaya Ethernet switch (if used) on page 39

Media server configuration on page 47

Configuring the dual network interface card on page 55

IP interface translations on page 59

!Important:

Important: If the S8500 Media Server is configured as an LSP, skip the following section.

●See the appropriate sections in the following documents to install the port networks and

the media gateways:

Installing the Avaya G650 Media Gateway (03-300144)

Installation and Configuration for the Avaya G150 Media Gateway (03-300395)

Quick Start for Hardware Installation: Avaya G350 Media Gateway (03-300148)

Installation of the Avaya G350 Media Gateway (555-245-104)

Quick Start for Hardware Installation: Avaya S8300 Media Server and Avaya G700

Media Gateway (555-233-150)

Pre-installation requirements

Installing and Configuring the Avaya S8500 Media Server June 2006 9

Installation and Upgrades for the Avaya G700 Media Gateway and Avaya S8300

Media Server (555-234-100)

●Return to this document and see:

!Important:

Important: If the S8500 Media Server is configured as an LSP, skip the following section.

Chapter 6: IP interface configuration to program the IP interface.

Install an S8500 Media Server as an LSP on page 75 if the S8500 Media Server is

configured as an LSP.

Postinstallation administration on page 83

Installation verification on page 89

Media server access on page 99

Installation troubleshooting on page 109 if problems occur during the installation.

Pre-installation requirements

This section describes the tasks that you must complete before you start the installation. You

complete certain tasks before you go on site and other tasks at the site.

Preinstallation tasks to complete before you go to the customer

site

Before you go to the customer site, you must:

●Obtain the appropriate documentation

●Verify that the site is ready for you to start the installation

●Prepare your Services laptop computer

●Obtain the required login IDs and passwords

Chapter 1: Introduction

10 Installing and Configuring the Avaya S8500 Media Server June 2006

Obtaining the appropriate documentation

Avaya recommends that you have copies of the following documents available when you do the

installation. The Documentation for Avaya Communication Manager, Media Gateways and

Servers CD (03-300151) includes these documents.

●Quick Start for Hardware Installation: Avaya S8500 Media Server (555-245-701) — a quick

reference guide providing physical installation and connection information.

●Completed Electronic Preinstallation Worksheet — An Excel spreadsheet providing the

customer’s network information needed to use the Avaya Installation Wizard to configure

the control network components. Get from the Avaya project manager, Avaya software

technician, or customer network administrator. See the Avaya Installation Wizard Web site

(http://support.avaya.com/avayaiw) for the blank form.

●Avaya Server Availability Management Processor User Guide (03-300322) —

documentation providing information on administering the SAMP.

●Job Aid: Approved Grounds (555-245-772) — provides a description of all approved

grounds.

Verifying site readiness

Before you go to the site, ensure the customer has:

●Adequate power

●The correct number of 19-inch (48-cm) 4-post data racks that are securely installed to

EIA-310D or equivalent standards and grounded

●A local area network (LAN) that is set up and running

●A network administrator who is available on the day of the installation

If you stage the installation at a location other than the customer’s site, compare the list of items

that were ordered to the contents of the boxes to verify that you have all the equipment. Your

project manager can give you an inventory list. Do not rely on the packing slips inside the boxes

for the correct information.

Laptop preparation, software, and system information

Verify that:

●The computer has the correct hardware and software. For the list of computer hardware

and software specifications, see Connecting to the media server directly on page 101.

●Current Avaya Communications Manager translations are available for you to download.

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