Canon DS810 - SELPHY Color Inkjet Printer Bedienungsanleitung

SELPHY DS810

SERVICE

MANUAL

Canon

shall be retained for reference purposes byAuthorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.

SELPHY DS810

REFERENCE MANUAL

This reference manual describes differences from the base model, SELPHY DS 700.

When referring to the SELPHY DS700 Service Manual, Service Parts Number in it may be different

from SELPHY DS810 model. Please refer to the SELPHY DS810 Parts Catalog (QY8-9077-D0C).

QY8-13AE-000

I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the SELPHY DS810:

Part 1: Maintenance

Information on maintenance and troubleshooting of the SELPHY DS810

Part 2: Technical Reference

ew technology and technical information such as FAQ's (Frequently Asked Questions) of the SELPHY DS810

Part 3: Appendix

Block diagrams and pin layouts of the SELPHY DS810

Reference:

This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the graphics in the separate

Parts Catalog.

II. TABLE OF CONTENTS

Part 1: MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service

Engineer

(1) Adjustment

(2) Periodic maintenance

(3) Periodic replacement parts

(4) Replacement consumables

(5) Replacement of the print head

1-2. Customer Maintenance

1-3. Product Life

(1) Printer

(2) Print head

(3) Ink tank

1-4. Special Tools

1-5. Serial Number Location

2. LIST OF ERROR DISPLAY / INDICATIONS

2-1. Operator Call Errors

2-2. Service Call Errors

2-3. Warnings

2-4. Troubleshooting by Symptom

3. REPAIR

3-1. Notes on Service Part Replacement

3-2. Special Notes on Repair Servicing

(1) Flexible cable and harness wiring, connection

(2) Notes on disassembly and re-assembly

3-3. Adjustment / Settings

(1) Paper feed motor adjustment

(2) Pump unit adjustment

(3) Grease application

(4) Waste ink counter setting

(5) User mode

(6) Service mode

3-4. Verification Items

(1) Service test print

(2) EEPROM information print

4. PRINTER TRANSPORTATION

Part 2: TECHNICAL REFERENCE

1. NEW TECHNOLOGIES

(1) Main difference from DS700

2. CLEANING MODE AND AMOUNT OF INK PURGED

3. PRINT MODE

3-1. Resolution during Printing via Computer

3-2. Resolution in Card Direct / Camera Direct / Print Beam Printing

4. FAQ (Problems Specific to the SELPHY DS810 and Corrective Actions

Part 3: APPENDIX

1. BLOCK DIAGRAM

2. CONNECTOR LOCATION AND PIN LAYOUT

2-1. Logic Board Ass'y

2-2. Panel Board Ass'y

2-3. Card Board Unit

2-4. Front I/F Unit

2-5. Rear I/F Unit

3. SPECIFICATIONS

art 1

MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement

Consumables by Service Engineer

(1) Adjustment

Note: - DO NOT loosen the 2 red screws on both front sides of the main chassis, adjusting the head-to-paper distance.

- The red screws securing the paper feed motor ass'y may be loosened only at replacement of the paper feed motor ass'y.

- For DS810, access cover gear phase adjustment is not necessary.

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this printer that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

(5) Replacement of the print head

Procedures:

1) Press the Power button to turn on the printer.

2) Open the access cover.

=> The print head holder will move to the ink tank replacement position (to the left), and the Power LED remains lit.

3) Press and hold the Resume/Cancel button for 2 seconds or longer.

=> The print head holder will move to the print head replacement position (to the right), and the Power LED remains lit.

4) Raise the print head lock lever.

=> The print head can be removed from the carriage unit.

5) Replace the print head, following the instructions in the user's guide.

Adjustment Timing Purpose Tool Approx.

time

Destination

settings

(EEPROM

settings)

At logic board ass'y replacement To set the destination. None. 1 min.

Language settings At logic board ass'y replacement To set the language to be displayed on

the LCD. None. (in the user

mode) 1 min.

Waste ink counter

resetting

(EEPROM

settings)

- At logic board ass'y replacement

- At waste ink absorber

replacement

To reset the waste ink counter. None. 1 min.

Paper feed motor

ass'y position

adjustment

- At paper feed motor ass'y

replacement To adjust the belt tension. (Position the

paper feed motor so that the belt is

stretched tight.)

None. 2 min.

Pump unit

adjustment - At pump unit replacement

- At purge tube replacement

- At pump drive gear replacement

To set an accurate ink absorption

function. None. 2 min.

Grease

application - At carriage unit / carriage shaft

replacement

- At access cover unit

replacement

- At feed roller ass'y replacement

To maintain sliding properties of the:

- carriage oil pad / carriage shaft,

carriage rail.

- access cover, and

- feed roller ass'y.

- GREASE EU-1

- MOLYKOTE

PG641

- FLOIL KG-107A

- GREASE

ELECTRICITY IF-

1 min.

1-2. Customer Maintenance

1-3. Product Life

(1) Printer

Specified print volume (I) or the years of use (II), whichever comes first.

(I) Print volume: 2,000 pages (4" x 6", borderless printing, standard photo)

(II) Years of use: 5 years

(2) Print head

Print volume: 2,000 pages (4" x 6", borderless printing, standard photo)

(3) Ink tank

BCI-16 Color: Approx. 70 pages (4" x 6", borderless printing, PP-101, standard mode printing from a computer)

When do printing the Canon standard pattern on 4" x 6" Photo Paper Plus Glossy in borderless printing, with the

default settings in the Windows XPdriver, using Windows XP Photo Printing Wizard. The number of pages

above is an average value measured in continuous printing, using the ink tank immediately after it is unsealed

until the ink runs out. The number of pages may vary depending on text, photos printed, application software,

Adjustment Timing Purpose Tool Approx. time

Print head cleaning When print quality

is not satisfying. To improve nozzle

conditions. - Operation panel

- Computer (settings via the printer

driver)

42 sec.

Print head deep cleaning When print quality

is not satisfying,

and not improved

by print head

cleaning.

To improve nozzle

conditions. - Operation panel

- Computer (settings via the printer

driver)

82 sec.

Ink tank replacement When the ink tank

becomes empty.

(No ink error) --- --- 2 min.

Print head alignment When print quality

is not satisfying. To ensure accurate dot

placement. - Operation panel

- Computer (settings via the printer

driver)

1 min.

Print head alignment value

printing When confirming

the print head

alignment values set

in the printer.

To confirm the current

print head alignment

values.

- Operation panel 25 sec.

Language selection When necessary. To set the language

displayed on the LCD. - Operation panel 10 sec.

Paper feed roller cleaning When paper does

not feed properly,

or the paper feed

roller is soiled.

To clean the paper feed

roller. - Operation panel 2 min.

Bottom plate cleaning After printing is

performed on the

wrong side of

paper, or rollers

inside the printer

are extremely

soiled.

To clean the bottom plate

and platen ribs. - Operation panel 40 sec.

print mode, and type of paper used. Ink is consumed at power input and during printing to protect the print head

and keep print quality.

1-4. Special Tools

1-5. Serial Number Location

On the bottom shield plate.

To the top

Name Tool no. Application Remarks

MOLYKOTE

PG641 CK-0562-000 To be applied to the sliding portion of the

access cover arm. In common with

other models.

FLOIL KG-

107A QY9-0057-000 To be applied to the sliding portion of the

carriage guide rail. In common with

other models.

EU-1 QY9-0037-000 To be applied to the carriage oil pad, and the

sliding portion of the carriage shaft. In common with

other models.

GREASE

ELECTRICITY

IF-20

CK-8006-000 To be applied to the sliding portion of the

feed roller ass'y. In common with

other models.

2. LIST OF ERROR DISPLAY / INDICATIONS

Errors and warnings are displayed by the following ways:

1) Errors are indicated by the number of times the Power / Alarm LED lights / blinks.

2) Errors and warnings are displayed on the LCD monitor.

3) Errors and warnings are displayed on the printer driver's Status Monitor.

2-1. Operator Call Errors

(Alarm / Power LED lights)

2-2. Service Call Errors

(by cyclic blinking of Alarm / Power LED, or the condition in which Alarm LED remains lit and Power

LED off)

LED

display Error [Error code] Solution Remarks

Alarm

LED lit No paper. (ASF) [1000] Set the paper in the ASF, and press the

Reset button.

Alarm

LED lit Paper jam. [1300] Remove the jammed paper, and press the

Reset button.

Alarm

LED lit No ink tank. [1662] Install an ink tank, and press the Reset

button.

Alarm

LED lit - The print head is not

installed, or it is not

properly installed. [1401]

- EEPROM data of the print

head is faulty. [1403 /

1405].

- Install the print head properly, and close

the access cover, or, with the print head

installed, turn the printer off and on.

- If the error is still not resolved, the print

head may be defective. Replace the print

head.

Alarm

LED lit Warning: The waste ink

absorber is almost full

(approx. 95% of the

maximum capacity). [1700]

Pressing the Reset button will exit the

error, and enable printing.

In repair servicing, replace the ink

absorbers.

The service call error, indicating the

waste ink absorber is full, is likely to

occur soon.

Alarm

LED lit The connected digital camera

or digital video camera does

not support Camera Direct

Printing. [2001]

After removing the cable between the

camera and the printer, press the Reset

button, and re-connect the cable. If the

error is still not resolved, a non-supported

camera may be connected. Connect a

supported camera.

Access cover open. [1200] Close the access cover.

Cyclic

blinking :

Alarm / Power LED Error [Error code] Solution

(Replacement of listed parts, which are likely to be faulty)

2 times Carriage error [5100] - Carriage unit (QM2-3257)

- Timing slit strip film (QC1-5153)

- Logic board ass'y (QM2-2880)*1

- Carriage motor ass'y (QM2-1744)

3 times Paper feed error [6000] - Timing sensor unit (QM2-2894)

*1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information

print). If the waste ink amount is 7% or more, also replace the ink absorbers (QC1-5195 / 5196 / QY5-0162 ) when

replacing the logic board ass'y.

[See Section 3-3. Adjustment / Settings, (6) Service mode, for details.]

2-3. Warnings

Printer (displayed via the Status Monitor or on the LCD monitor, no LED indication):

*1: If the warning is displayed, the carriage does not move to the ink tank replacement position when the access cover is

opened.

2-4. Troubleshooting by Symptom

- Timing slit disk ass'y (QL2-0843)

- Paper feed motor ass'y (QM2-1746)

- Feed roller ass'y (QM2-1970)

- Platen (QC1-5176/5177)

- Logic board ass'y (QM2-2880)*1

4 times Purge unit error [5C00] - Purge unit (QM2-1975)

- Logic board ass'y (QM2-2880)*1

5 times ASF cam sensor error [5700] - Sheet feed unit (QM2-3264)

6 times Internal temperature error [5400] - Logic board ass'y (QM2-2880)*1

7 times Waste ink absorber full [5B00] - Ink absorber (QC1-5195 / 5196 / QY5-0162)

- After replacement of the ink absorber, reset the EEPROM

(waste ink amount value) on the logic board ass'y.

8 times Print head temperature rise error

[5200] - Print head (QY6-0056)

- Logic board ass'y (QM2-2880)*1

9 times EEPROM error [6800] - Logic board ass'y (QM2-2880)*1

Continuous

alternate blinking ROM error - Logic board ass'y (QM2-2880)*1

Alarm LED lit /

Power LED off RAM error - Logic board ass'y (QM2-2880)*1

Displayed warning Remarks

Ink low warning 1 (approx. half level) The warning is displayed only when printer driver's Low Ink

Warning Setting is enabled.

Ink low warning 2 (low remaining ink, display of "!" in the

warning) The warning is displayed only when printer driver's Low Ink

Warning Setting is enabled.

Ink low warning 3 (ink level unknown, display of "?" in the

warning) The warning is displayed only when printer driver's Low Ink

Warning Setting is enabled.

Print head temperature rise If the print head temperature is high when the access cover is

opened, the warning is displayed.*1

When the print head temperature falls below the specified

temperature, the warning is released.

Protection against excess rise of the print head temperature If the print head temperature exceeds the specified limit, a

Wait is inserted during printing,

When the print head temperature falls below the specified

temperature, the warning is released.

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