.Terms of Warranty .
Copper Connections Pvt. Ltd warrants that this product is manufactured under stringent quality standards, making it free from defects in material
and workmanship, as per the following terms and conditions:
1. The limited warranty for the system is valid for a period of twelve months from the date of purchase or fifteen months from the date of
manufacture which ever is earlier.
2. The limited warranty extends only to the original consumer/ purchaser of the product and is not assignable or transferable to any subsequent
purchaser/ end user.
3. During the limited warranty period, Copper Connections Pvt. Ltd or its authorised service network will repair or replace, at Copper Connections
Pvt. Ltd option, any defective product or parts thereof with a new or factory rebuild replacement items and return the product to the consumer
in working conditions. No charge will be made to the consumer for either parts or labour in repairing or replacing the product. All replaced parts
shall becomes the property of Copper Connections Pvt. Ltd.
4. Repaired product will be warranted for a balance of original warranty period.
5. Upon request from Copper Connections Pvt. Ltd or its authorised service centre, the consumer must provide purchase receipt or other
information to prove the date and place of purchase.
6. This Burglar Alarm System (like any other commercial or residential alarm system) does not guarantee protection against burglary, fire or other
emergency because of variety of reasons.
A properly installed and maintained system may reduce the risk of a burglary, robbery, fire or other events, but it is not an insurance or a
guarantee that such will not occur or that there will be no personal injury or property loss as a result.
7. In no case shall seller be liable to anyone for any consequential or incidental damages for breach of this warranty, even if the loss or damage
is caused by the seller’s own negligence or fault. Consequently, seller shall have no liability for any personal injury, property damage or other
loss based on a claim “The product failed to give warning / alarm”. However, if seller is held liable, whether directly or indirectly, for any loss or
damage arising under this warranty or otherwise regardless of cause, seller’s maximum liability shall not in any case exceed the purchase
price of the product.
8. The consumer shall have no benefit or coverage if any of the following conditions are applicable:
a) The product has been subjected to abnormal use, abnormal condition, improper storage, exposure to excessive temperature, moisture,
dampness or fire etc., unauthorised modifications, unauthorised connections, unauthorised repairs.
b) Copper Connections Pvt. Ltd was not notified by consumer of the alleged defect or malfunction of the product during the limited warranty
period.
c) The product was used with or connected to equipment not fit for use with Copper Connections Pvt. Ltd system or used in other than its
intended use.
d) INCASE HIGH VOLTAGES APPEAR ON EARTH.
e) THE DAMAGE IS CAUSED BY LIGHTENING OR DUE TO SPIKES/ SURGES/ HIGH VOLTAGES FROM AC MAIN SUPPLY.
9. The consumer may contact the authorised dealer to call the service personnel for carrying out repairs or maintenance and the same would be
attended within a reasonable response time assigned to the dealer. The consumer will be billed for parts or labour charges not covered by this
limited warranty.
10. The consumer will be billed for parts or labour charges not covered by this limited warranty.
11. If the product is brought to Copper Connections Pvt. Ltd for repairs, after the warranty period , Copper Connections Pvt. Ltd normal service
policy shall apply and customer shall be charged accordingly.
12. In no event shall Copper Connections Pvt. Ltd or their authorised dealer be liable for special or consequential damages or any delay in the
performance of this warranty due to causes beyond their control. Copper Connections Pvt. Ltd shall not be liable for incidental or consequential
damage or a loss of anticipated benefits or profits, loss or impairment of privacy of conversation, work stoppage or loss or impairment of data
arising out of the use or inability to use the product. Company’s liability in no event and under no circumstances shall exceed the price paid to
the company for goods stated in the invoice.
13. Copper Connections Pvt. Ltd neither assumes nor authorises any authorised service centre or any person or entity to assume for it any other
obligation or liability beyond what is expressly provided by this limited warranty. All warranty information, product features and specifications
are subject to change without prior notice.
14. Any dispute arising out of this warranty shall be subjected to jurisdiction of the arbitrator within the city of Delhi.
15. The decision of Copper Connections Pvt. Ltd on defects, damages etc shall be final and binding on the parties and no dispute regarding this,
could be agitated before any civil court. Version: HDW CCL-2
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An ISO:9001:2008 Certified Company
Copper Connections Pvt. Ltd
195-196, DSIDC Complex, Okhla Industrial Area, Ph-1, New Delhi-110020. Ph: +91-11-40625555
www.copperconnections.com
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