Cisco 7910G Bedienungsanleitung

User Guide

Cisco Unified IP Phone User Guide for Cisco CallManager Express 3.2

and Later

1Cisco Unified IP Phone 7902G for Cisco CallManager Express 3.2 and Later

2Cisco Unified IP Phone 7905G and Cisco Unified IP Phone 7912 for Cisco CallManager Express

3.2 and Later

3Cisco Unified IP Phone 7910G for Cisco CallManager Express 3.2 and Later

4Cisco Unified IP Phone 7914 Expansion Module for Cisco CallManager Express 3.2 and Later

5Cisco Unified IP Phone 7935 Conference Station and Cisco Unified IP Phone 7936 Conference

Station for Cisco CallManager Express Services 3.2 and Later

7Cisco Unified IP Phone 7960G and Cisco Unified IP Phone 7940G for Cisco CallManager

Express 3.2 and Later

8Cisco CallManager Express Functionality, by Cisco Unified IP Phone Model Number

All manuals and user guides at all-guides.com

all-guides.com

1 Cisco Unified IP Phone 7902G for Cisco CallManager Express 3.2 and

Later

Button Legend

Feature Function

1Cisco Unified IP phone model

type Shows the Cisco Unified IP phone model number.

2Paper label and plastic cover Used to display your phone number.

3Feature buttons:

Redial

Transfer

Conference

Messages

Enables you to engage the Redial, Transfer, Conference, and Messages functions.

All manuals and user guides at all-guides.com

Operating Your Cisco Unified IP Phone

Place a Call

Use one of the following methods to place a call:

• Lift the handset and dial a number.

• Lift the handset and press the Redial button.

Answer a Call

• Lift the handset.

End a Call

• Hang up the handset.

Redial a Number

To redial the most recently dialed number:

1. Lift the handset.

2. Press the Redial button.

Hold a Call

To place a call on hold:

• Press the Hold button.

To retrieve a held call:

• Press the Hold button.

4Volume button Increases or decreases handset volume. Also controls the on-hook ring volume.

5Hold button Places an active call on hold. Resumes a held call.

6Menu button Not in use.

7Keypad Functions like a traditional telephone keypad.

8Handset with indicator light Functions like a traditional handset. The light strip at the top of the handset blinks when

the phone rings and remains lit to announce a new voice-mail message. (Functionality

will vary depending on your message system.)

Feature Function

All manuals and user guides at all-guides.com

Manage Call Waiting

If you are on a call when a second call comes in, you will hear a call-waiting tone or see a flashing indicator light on the handset

rest, depending on the configuration of your phone.

To answer the new call:

• Press the Hold button. The original call is placed on hold.

To return to the original call:

• Press the Hold button again.

You may continue to use the Hold button to switch between the calls.

Retrieve Voice-Mail Messages

Press the Messages button and follow the voice instructions.

Note The light strip at the top of the handset blinks when the phone rings and remains lit to announce arrival of a new

voice-mail message. (Functionality will vary depending on your message system.)

Setting and Adjusting Your Cisco Unified IP Phone

Adjust the Volume for the Current Call

• Press the Up or Down Volume button while the handset is in use.

Adjust the Ring Volume

• Press the Up or Down Volume button while the handset is in its cradle.

Using Cisco CallManager Express 3.2 and Later Features

Transfer a Call

Transfer a selected call to another number in one of two ways:

• Blind transfer—Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom

you are transferring the call).

• Consult transfer—Redirects the call after first allowing you to speak to the transfer recipient.

To transfer a call, perform the following steps:

1. During a call, press the Transfer button. The call is placed on hold.

2. Dial the number to which you want to transfer the call.

3. To make a blind transfer:

–

Hang up the handset or press the Transfer button when you hear the line ringing.

To make a consult transfer:

–

Wait for the call to be answered. Speak to the transfer recipient. Then press the Transfer button or hang up the handset.

–

To cancel your consult call transfer attempt and reconnect to the original caller, press the Hold button.

All manuals and user guides at all-guides.com

Forward All Calls

To forward all of your incoming calls to another number, perform the following steps:

1. Lift the handset and press **1.

You will hear a short confirmation tone.

2. Dial the phone number to which you want to forward your calls. Dial the number exactly as you would if you were placing

a call to that number. Remember to include locally required prefix numbers.

3. Hang up the handset.

To cancel call forwarding, perform the following steps:

1. Lift the handset and press **2.

A short confirmation tone means that call forwarding is no longer in effect.

2. Hang up the handset.

Place a Conference Call

To initiate a three-party conference call, perform the following steps:

1. During a call, press the Conference button to open a new line and put the first party on hold.

2. Place a call to another number.

3. When the call connects, press the Conference button again to add the new party to the existing call with the first party.

To establish a conference call between second- and third-party calls to a Cisco Unified IP phone, one active and the other on

hold:

• Press the Conference button on the Cisco Unified IP phone.

End a Conference Call

• To end the conference call, hang up the handset.

Note Once the conference call initiator disconnects, the conference call is terminated.

Alternate Methods to End a Conference Call

Call initiators may use one of the following methods (Functionality will vary according to your system configuration.):

• To end the conference but remain connected to the most recent call, press the Conference button. The older call is placed

on hold.

• To disconnect from the conference, hang up the handset. The other parties will remain on the conference call.

Use Audio Paging

Audio paging provides a one-way voice path to the phones that have been designated to receive paging. It does not have a

press-to-answer option.

To use the paging function for paging a group, perform the following steps:

1. Select an available phone line by lifting the handset. Listen for the dial tone.

2. Dial the designated paging group number.

Each idle IP phone that has been configured with the paging number answers automatically using its speakerphone mode,

and the phone displays the caller ID.

3. When you finish speaking your message and hang up, the phones are returned to their idle states.

All manuals and user guides at all-guides.com

2 Cisco Unified IP Phone 7905G and Cisco Unified IP Phone 7912 for

Cisco CallManager Express 3.2 and Later

Button Legend

2 1

21276

Feature Function

1Cisco Unified IP phone model

type Shows the Cisco Unified IP phone model number.

2LCD screen Displays information such as line/call status, phone number, and soft key tabs.

3Soft keys Engage the functions displayed on the corresponding LCD tabs.

4Navigation button Scrolls through text and selects features that are displayed on the LCD screen. Provides

shortcut access to the Speed Dial menu when the phone is idle.

5Menu button Provides access to phone services.

6Hold button Places an active call on hold. Resumes a held call.

7Keypad Functions like a traditional telephone keypad.

All manuals and user guides at all-guides.com

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Soft Key Legend

Your Cisco Unified IP phone is equipped with soft keys that point to feature options displayed along the bottom of the LCD

screen. Soft keys change according to the state of the phone. Use the soft keys to engage any of the functions displayed on the

corresponding LCD tabs.

The following is a comprehensive list of soft keys offered on the Cisco Unified IP Phone 7905G and the Cisco Unified IP Phone

7912G. Functionality will vary according to your system configuration.

8Volume button Increases or decreases handset volume and on-hook ring volume.

9Handset with indicator light Functions like a traditional handset.

Soft Key Description

<< or >> Navigates to edit characters. Use the backspace soft key to erase digits that were entered

incorrectly.

Acct Consult your administrator on the use of this soft key.

Callback Notifies callers that the called line is free.

Cancel Cancels the last selection.

CFwdALL Forwards all calls.

Clear Clears directory history.

Confrn Connects callers to a conference call.

Delete Deletes selected number.

Dial Dials the displayed number.

Directories Provides access to phone directories.

DND Activates the Do-Not-Disturb feature.

Down Decreases the LCD screen contrast.

EditDial Selects a number and activates the cursor for editing.

EndCall Ends the current call.

Exit Exits from the current selection or screen.

Flash Provides hookflash functionality for three-way calling and call-waiting services

provided by the PSTN or Centrex service.

GPickUp Selectively picks up calls coming into a phone number that is a member of a pickup

group.

administrator for additional instructions.

Message Dials the local voice-mail system.

Monitor Enables the user to switch from the handset to the speaker to listen to a call hands-free.

Monoff Enables the user to switch from the speaker to the handset and continue talking on the

call.

Feature Function

All manuals and user guides at all-guides.com

Operating Your Cisco Unified IP Phone

Place a Call

Use one of the following methods to place a call:

• Lift the handset and dial a number on the keypad.

• Press the NewCall soft key and dial a number on the keypad.

• Press the Redial soft key.

• Dial the number with the phone on hook. Then press the Dial soft key or lift the handset.

Note Use the backspace (<<) soft key to erase digits that were entered incorrectly.

Answer a Call

• Lift the handset.

End a Call

Use one of the following methods to end a call:

• Hang up the handset.

• Press the EndCall soft key.

Redial a Number

To redial the most recently dialed number, perform the following steps:

1. Lift the handset.

more Scrolls through additional soft key options (for example, use the more soft key to locate

the DND soft key).

Mute Toggles muting on and off.

NewCall Opens a new line on the speakerphone to place a call.

Ok Confirms the selection.

Park Forwards calls to a location from which the call can be retrieved by anyone in the

system.

PickUp Selectively picks up calls coming into another extension.

Play Plays the ring sound sample.

Redial Redials the last number dialed.

Restore Consult your administrator on the use of this soft key.

Resume Returns to an active call.

Save Saves the last change.

Search Initiates a search in the local directory.

Select Selects the highlighted option.

Settings Provides access to phone settings such as display contrast, ring volume, and

ring type.

Trnsfer Transfers selected calls to an alternate number.

Up Increases the LCD screen contrast.

Soft Key Description

All manuals and user guides at all-guides.com

2. Press the Redial soft key.

Hold a Call

To place a call on hold:

• Press the Hold button.

To retrieve a held call:

• Press the Hold button again.

Note Because the hold feature can generate music or a beeping tone, avoid using hold when dialed into a remote conference

system. Simple three-party conferences that are created locally on your phone can safely be placed on hold without

introducing music or beeps into the conference.

Mute a Call

To mute an active call so that the other parties cannot hear you speak:

• Press the Mute soft key. The Mute soft key automatically lights, indicating that the other party cannot hear you.

To disengage mute and rejoin the call:

• Press the Mute soft key again, or lift the handset if you are using mute along with the monitor function.

Note The mute feature does not generate music or a beeping tone.

Manage Call Waiting

If you are on a call when a second call comes in, you will hear a call-waiting tone or see a flashing indicator light on the handset

rest, depending on the configuration of your phone.

To answer the new call:

• Press the Hold button. The original call is placed on hold.

To return to the original call:

• Press the Hold button again.

You may continue to use the Hold button to switch between the calls.

Retrieve Voice-Mail Messages

• Press the Message soft key, and follow the voice instructions.

Alternate Method to Retrieve Voice-Mail Messages

To retrieve voice-mail messages, perform the following steps:

1. Select an available Cisco Unified IP phone line by lifting the handset. Listen for the dial tone.

2. Press the Menu button.

3. Press 1on the keypad, or use the Navigation button to locate Messages in the list of options.

4. Press the Select soft key.

5. Follow the voice instructions, or press the Exit soft key to return to the previous directory menu.

Note The light strip at the top of the handset blinks when the phone rings and remains lit to announce arrival of a new

voice-mail message. (Functionality will vary depending on your message system.)

All manuals and user guides at all-guides.com

Setting and Adjusting Your Cisco Unified IP Phone

Adjust the Volume for the Current Call

• Press the Up or Down Volume button while the handset is in use.

Adjust the Ring Volume

• Press the Up or Down Volume button while the handset is in its cradle.

Select the Ring Type

To change the ring type, perform the following steps:

1. Press the Menu button.

2. Press 3on the keypad, or use the Navigation button to locate Settings and then press the Select soft key.

3. Use the Navigation button to scroll through the options. Use the Select soft key to select ring type.

–

Use the Navigation button to scroll through the ring types.

–

Use the Play soft key to play the ring sound sample.

4. When you find the ring you want, press the Select soft key.

5. Press the Ok soft key save your ring selection, or press the Cancel soft key to exit to the previous menu without changing

the setting.

6. Press the Exit soft key to return to the previous directory menu.

Adjust the Display Contrast

To adjust the display contrast, perform the following steps:

1. Press the Menu button.

2. Press 3on the keypad, or use the Navigation button to locate Settings and then press the Select soft key.

3. Use the Navigation button to scroll through the available settings. Locate Contrast and press the Select soft key.

4. Press the Up or Down soft key to increase or decrease the screen contrast.

5. Press the Ok soft key to select your contrast setting.

6. Press the Save soft key to save the setting, or press Cancel to exit to the previous menu without changing the setting.

7. Press the Exit soft key to return to the main directory menu.

Using Cisco CallManager Express 3.2 and Later Features

Divert Incoming Calls

To forward any incoming call to the call-forward destination set on the Cisco Unified IP phone:

• Press the DND soft key.

Note If the call-forward destination is not set, pressing the DND soft key will disable the ringer.

All manuals and user guides at all-guides.com

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