Cisco Unified 7900 Series Bedienungsanleitung

CISCO IP Phone Solutions

Texarkana ISD

Solutions for the Cisco IP Phone User

Texarkana ISD Quick Reference Guide for Cisco Phones

¾Hold – To place someone on hold, simply answer the phone

that is ringing and press Hold. This button is located just

under the screen.

¾Resume – To resume a call, simply press Resume after you

have placed them on Hold. This button is also located just

under the screen.

¾Transfer – You can transfer calls one of two ways:

Announce a Transfer – Press Transfer, the extension number

of the person you are attempting to transfer to, wait until they

pick up the phone and announce…then hit Transfer again to

release the call from your phone. You may hang up at this

point since your call has been transferred.

Transfer without Announcing – Press Transfer, the extension

number of the person you are attempting to transfer to, then

Transfer again.

You can transfer phone calls to numbers outside the district

as well such as cell phones. All you need to do different is

after you hit transfer the 1

time, dial 9, then the number, and

hit transfer again.

¾Directories –

oCorporate Directory – To use the Corporate Directory,

press the Directories button, select option four either

with the numeric pad or your arrows, and query your

search.

oMissed Calls – Select this option to view calls you may

have missed throughout the day.

oPlaced Calls – Select this option to view calls you have

placed.

oReceived Calls – This is a log of calls that you have

received.

oClearing Missed, Placed, or Received Calls – To

clear these directories, press the Directories button and

press clear. This button is located under the screen. (By

pressing Clear, you delete all calls that have been

missed, placed, or received. There is not an option to

clear out just one directory. The Corporate Directory is

remotely managed. You cannot clear it.)

¾Volume Settings –

oHandset – To change the handset Volume, lift the

Receiver and press the Volume button until it is at

the desired volume. Make sure you save the

changes. The Save button is located under the

screen.

oSpeaker – To change the Speaker Volume, press the

Speaker button and press the Volume button until it

is at the desired volume. You will not have to save

these changes.

oRing – To change the Ringer Volume, simply press

the Volume button either way to the desired Ringer

Volume. These changes will not have to be saved.

¾Parking a Call – To Park a call, press the more button,

which is located under the screen…and press Park. The

Cisco IP Phone user that you are parking the call for can

pick it up at whatever extension you Park the call to.

(This will be displayed on the screen.)

¾Conference – To set up a Conference, press more and

then Conference. This is located under the screen.

¾Call Forward All – To Forward all of your calls to a

different extension in the district, press CallFwdAll and

then punch in the extension where you want your phone

calls forwarded to. To Forward all your calls to

VoiceMail, press CallFwdAll and press your Messages

button. To cancel Call Forward All, simply press the

CallFwdAll button.

¾Voice Mail –

oTo set up Voice Mail, press the Messages button and

follow all the instructions. You should be supplied

with your password. If you did not receive your

password, contact the IT Department

oTo check Voice Mail from another Cisco IP Phone

in district, press Messages, *, your extension

number, then your password.

oTo check Voice Mail from out of district, dial 903-

7936870 and follow the instructions. Remember

that your ID is your Extension Number.

Call Pickup Groups –

To pick up another user’s call that is in your call pickup

Group,

1. Get Dial Tone

2. Press the more button on the Hot Keys

3. Press Pickup (do all of this as the phone in your

group is ringing)

Changing Ring Styles –

To change your ring style to something unique so you

You know when your phone is ringing,

1. Press the Settings button

2. Select Ring Type (option 2)

3. Press Default

4. Press Select

5. You can highlight ring tones and try them out

with the Play button.

6. Once you have picked out one that suits you,

press Select.

7. Press OK

8. Press Exit

Muting a Call –

You can mute a call so that you can hear the person on

the other end, but they can’t hear you. This is very helpful

when you are on hold and don’t want to hold the receiver. To

mute a call, simply press Mute down in the bottom right hand

corner of the phone. To Un-Mute, simply press Mute again.

Forwarding a VoiceMail –

You can forward a voicemail to another Cisco IP Phone

User in our district. You can also forward to multiple users.

It is as simple as this:

1. Press Messages

2. Enter Your Password

3. Press 1 to listen to messages

4. Listen to full message(s) (You can only forward one

message at a time)

5. Press 0 for more Options

6. Press 5 to Forward Message(s)

7. Press # # to change between Alpha and Numeric

8. Enter an Extension(s)

9. To Confirm, Press #

10. Press # to send message as is or You can go back and add

another user to forward the message to.

Corvero Intercom and Paging Services:

Step 1: To access the Corvero Services, press the Services

button on your phone. Select Rapid Broadcast or Option 1.

To perform an All – Call, select Rapid Announcement…to

page 1 person directly, go to step 2 below. After you have

selected Rapid Announcement, you are prompted with a screen

where you can select the group you want your All – Call

broadcast to. Select your group, wait for all recipients to be

contacted and speak very clearly into the handset. **Make

sure you use the handset for All – Calls. Using the

speakerphone may cause loud feedback.**

Step 2: After you have selected Rapid Broadcast, scroll down

or select Option 5. (Corvero Intercom) Type in the extension

of the phone you are trying to reach and hit the connect

button. After the phone prompts you that your recipient has

been contacted, speak into the handset with a very clear voice.

**You can use speakerphone with Intercom but not All –

Call.**

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