Cisco 7965G - Unified IP Phone VoIP Bedienungsanleitung

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 9

Cisco Unified IP Phone 7965G

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Cisco Unified IP Phone 7945G

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 11

Item Description For more information, see...

1Programmable

buttons

Depending on configuration, programmable

buttons provide access to:

• Phone lines and intercom lines (line

buttons)

• Speed-dial numbers (speed-dial buttons,

including the BLF speed-dial feature)

• Web-based services (for example, a

Personal Address Book button)

• Phone features (for example, a Privacy,

Hold, or Transfer button)

Buttons illuminate to indicate status:

Green, steady—Active call or

two-way intercom call

Green, flashing—Held call

Amber, steady—Privacy in use,

one-way intercom call, DND

active, or logged into Hunt Group

Amber, flashing—Incoming call or

reverting call

Red, steady—Remote line in use

(shared line or BLF status)

• Understanding Phone

Screen Features,

page 15

• Basic Call Handling,

page 20

• Speed Dialing, page 39

• Using a Shared Line,

page 42

• Using BLF to

Determine a Line State,

page 45

• Placing or Receiving

Intercom Calls, page 37

2Footstand button Allows you to adjust the angle of the phone

base.

Adjusting the Handset Rest

(Optional), page 5

3Display button Awakens the phone screen from sleep mode.

No color—Ready for input

Green steady—Sleep mode

Cleaning and Maintaining

the Phone Screen, page 16

4Messages button Auto-dials your voice message service (varies

by service).

Accessing Voice Messages,

page 63

5Directories button Opens/closes the Directories menu. Use it to

access call logs and directories.

Using Call Logs, page 57

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6Help button Activates the Help menu. Accessing the Help System

on Your Phone, page 17

7Settings button Opens/closes the Settings menu. Use it to

change phone screen and ring settings.

Changing Phone Settings,

page 55

8Services button Opens/closes the Services menu. Using the User Options

Web Pages, page 64

9Volume button Controls the handset, headset, and

speakerphone volume (off-hook) and the

ringer volume (on-hook).

Using a Handset, Headset,

and Speakerphone, page 52

10 Speaker button Toggles the speakerphone on or off. When

the speakerphone is on, the button is lit.

Using a Handset, Headset,

and Speakerphone, page 52

11 Mute button Toggles the microphone on or off. When the

microphone is muted, the button is lit.

Using Mute, page 26

12 Headset button Toggles the headset on or off. When the

headset is on, the button is lit.

Using a Handset, Headset,

and Speakerphone, page 52

13 4-way navigation

pad and Select

button (center)

Allows you to scroll through menus and

highlight items. Use the Select button to

select an item that is highlighted on the

screen.

Navigation button

• Scroll up and down to see menus and

highlight items.

• Scroll right and left to scroll horizontally

in multi-column displays.

Select button—scroll to highlight a line using

the Navigation button, and then:

• Press to open a menu.

• Press to play a ringer item.

• Press to access other features as

described on the screen.

Note The Select button does not take action.

Using Call Logs, page 57

14 Keypad Allows you to dial phone numbers, enter

letters, and choose menu items.

Basic Call Handling,

page 20

15 Softkey buttons Each activates a softkey option (displayed on

your phone screen).

Understanding Phone

Screen Features, page 15

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 13

Understanding Lines and Calls

To avoid confusion about lines and calls, refer to these descriptions:

• Lines—Each corresponds to a directory number or intercom number that others can use to call

you. Each line corresponds to a directory number or intercom number that others can use to call

you. The Cisco Unified IP Phone 7965G supports one to six lines and the Cisco Unified IP Phone

7945G supports one to two lines, depending on configuration. To see your phone lines, look at

the right side of your phone screen. You have as many lines as you have directory numbers and

phone line icons: .

• Calls—Each line can support multiple calls. By default, your phone supports four connected calls

per line, but your system administrator can adjust this number according to your needs. Only one

call can be active at any time; other calls are automatically placed on hold.

Understanding Line and Call Icons

Your phone displays icons to help you determine the line and call state.

16 Handset light strip Indicates an incoming call or new voice

message.

Accessing Voice Messages,

page 63

17 Phone screen Shows phone features. Understanding Phone

Screen Features, page 15

Icon Line or call state Description

On-hook line No call activity on this line.

Off-hook line You are dialing a number or an outgoing call is ringing.

Connected call You are connected to the other party.

Ringing call A call is ringing on one of your lines.

Call on hold You have put the call on hold. See Using Hold and Resume, page 25.

Remote-in-use Another phone that shares your line has a connected call. See Using

a Shared Line, page 42.

Reverting call A holding call is reverting to your phone. See Using Hold and

Resume, page 25.

Authenticated call See Making and Receiving Secure Calls, page 46.

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Encrypted call See Making and Receiving Secure Calls, page 46.

BLF- monitored

line is idle

See Using BLF to Determine a Line State, page 45.

BLF- monitored

line is in-use

See Using BLF to Determine a Line State, page 45.

BLF- monitored

line is ringing (BLF

Pickup)

See Using BLF to Determine a Line State, page 45.

Line in Do Not

Disturb (BLF)

See Using BLF to Determine a Line State, page 45.

Idle Intercom line The intercom line is not in use. See Placing or Receiving Intercom

Calls, page 37.

One-way intercom

call

The intercom line is sending or receiving one-way audio. Placing or

Receiving Intercom Calls, page 37.

Two-way intercom

call

The recipient pressed the intercom line to activate two-way audio

with the caller. Placing or Receiving Intercom Calls, page 37.

Icon Line or call state Description

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 15

Understanding Phone Screen Features

This is what your main phone screen might look like with active calls and several feature menus open.

1Primary phone

line

Displays the phone number (directory number) for your primary phone line.

2Programmable

button

indicators

Programmable buttons can serve as phone line buttons, intercom line

buttons, speed-dial buttons, phone service buttons or phone feature buttons.

Icons and labels indicate how these buttons are configured. For an icon

reference, see the “Phone Screen Icons” section in the Quick Reference Card at

the front of this guide.

3Softkey labels Each displays a softkey function.

4Status line Displays audio mode icons, status information, and prompts.

5Call activity

area

Displays current calls per line, including caller ID, call duration, and call state

for the highlighted line (standard view). See Understanding Line and Call Icons,

page 13, and Viewing Multiple Calls, page 27.

6Phone tab Indicates call activity.

7Feature tabs Each indicates an open feature menu. See Understanding Feature Buttons and

Menus, page 17.

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Choosing Phone Screen Items

There are two ways to choose items on your phone’s screen.

Cleaning and Maintaining the Phone Screen

Use only a soft, dry cloth to wipe the phone screen. Do not use any liquids or powders on the phone,

as they can contaminate phone components and cause failures.

Waking the Phone Screen from Sleep Mode

You can wake the phone screen from sleep mode.

To choose a phone

screen item... Do this...

By item number Press the corresponding number on your keypad. For example, press 4to

choose the fourth item in a menu.

By scrolling Use the Navigation button to highlight an item. Press the Select button to select

the item, or a softkey to finish the action.

If you want to... Then...

Wake the phone screen

from sleep mode

Press any button or lift the handset.

After a period of inactivity (determined by your system administrator),

the phone screen enters sleep mode to save power. In this mode, the

phone screen appears blank and the Display button remains lit.

Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0 17

Understanding Feature Buttons and Menus

Press a feature button to open or close a feature menu.

Accessing the Help System on Your Phone

Your phone provides a comprehensive online help system. Help topics appear on the phone screen.

If you want to... Then...

Open or close a feature

Press a feature button:

Messages

Services

Help

Directories

Settings

Scroll through a list or

Press the Navigation button.

Go back one level in a

feature menu

Press Exit. Pressing Exit from the top level of a menu closes the menu.

Switch between open

feature menus

Press a feature button on your phone.

If you want to... Then...

View the main menu Press on your phone and wait a few seconds for the menu to display.

Main menu topics include:

• About Your Cisco Unified IP Phone—Details about your phone

• How do I...?—Procedures for common phone tasks

• Calling Features—Descriptions and procedures for calling features

Learn about a button or

softkey

Press , then quickly press a button or softkey.

Learn about a menu item Press , then quickly press the menu item on the phone screen. Or,

press twice quickly with the menu item highlighted.

Get help using Help Press . After a second or two, press again, or choose Help from

the main menu.

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