Cisco Small Business Pro SPA 502G Bedienungsanleitung

Cisco Small Business

Cisco Unified Communications Manager Express for IP

Phone Models SPA 50X (SPCP)

USER GUIDE

FCC and IC Statement

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is encouraged to

try to correct the interference by one of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party

responsible for compliance could void the user's authority to operate this

equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that

may cause undesired operation.

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found

at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply

a partnership relationship between Cisco and any other company. (1005R)

IMPORTANT NOTE

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and operated with

minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other

antenna or transmitter.

Industry Canada Statement

This device complies with RSS-210 of the Industry Canada Rules. Operation is

subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that

may cause undesired operation.

Cisco Small Business Pro IP Phone SPA 50X User Guide (SPCP) 1

Contents

FCC and IC Statement 4

Federal Communication Commission Interference Statement 4

IMPORTANT NOTE 5

Industry Canada Statement 5

Chapter 1: Getting Started 6

About This Document 6

Overview of the Cisco Small Business Pro IP Phones 8

Caring for Your Phone 9

Understanding Your Phone’s Lines and Buttons 10

Phone Components 10

Softkey Buttons 12

Using Keypad Shortcuts 14

Chapter 2: Installing Your Phone 15

Before You Begin 15

Phone Connections 16

Connecting the Handset 17

Installing the Stand (Optional) 17

Mounting the Phone to the Wall (Optional) 18

Reverse the Handset Retention Tab 23

Connecting the Power 23

Connecting Your Phone to the Network 24

Connecting the Phone to the Wireless Network 24

Connecting a PC to Your Phone (Optional) 25

Connecting Wired and Wireless Headsets (Optional) 25

Verifying Phone Startup 26

Upgrading Your Phone’s Firmware 27

Chapter 3: Using Basic Phone Functions 28

Using Phone Hardware and Accessories 29

Cisco Small Business Pro IP Phone SPA 50X User Guide (SPCP) 2

Contents

Using the Speakerphone 29

Using the Headset with Your IP Phone 29

Switching Between the Handset/Headset/Speakerphone During a Call 29

Adjusting Call Volume and Muting 30

Adjusting Call Volume 30

Adjusting the Ringer Volume 30

Using Mute 30

Placing or Answering a Call 30

Using Hold and Resume 31

Using Mute 31

Ending a Call 32

Transferring Calls 32

Performing an Attended Transfer 32

Redialing a Number 33

Viewing and Returning Missed Calls 34

Forwarding All Calls to Another Number 35

Forwarding All Calls 35

Setting Do Not Disturb 35

Picking Up a Call from Another Extension 36

Placing a Three-Way Conference Call 37

Using the Local Directory 38

Using the Call History Lists 38

Deleting All Numbers from the Placed Calls List 39

Accessing Voicemail 39

Chapter 4: Using Advanced Phone Features 40

Logging in to Your Phone 40

Creating Speed Dials 41

Adding and Using Speed Dials 42

Cisco Small Business Pro IP Phone SPA 50X User Guide (SPCP) 3

Contents

Monitoring/Accessing Another Phone from Your Phone 44

Customizing Your LCD Screen 44

Changing the LCD Screen Contrast 44

Setting the Back Light Timer 45

Configuring the Phone Screen Saver 45

Turning on the Screen Saver Immediately 46

Updating Your Ring Tone 46

Using the Interactive Voice Response Menu on the

Cisco SPA 501G 47

Advanced Procedures for Technical Support Personnel 48

Status Information and Statistics 48

Rebooting, Restarting, and Resetting a Phone 48

Chapter 5: Using the Web Interface 50

Logging In to the Web Interface 50

Configuring Speed Dials and Fast Dials 51

Changing Your Password and PIN 53

Setting Up Voice Mail Notifications 53

Chapter 6: Using the Cisco SPA 500S Attendant Console 55

Connecting the Cisco SPA 500S Attendant Console to the IP Phone 56

Connecting a Single Cisco SPA 500S 57

Connecting a Second Cisco SPA 500S 61

Configuring the Cisco SPA 500S 63

Using the Cisco SPA 500S 63

Monitoring the Cisco SPA 500S 64

Appendix A: Where to Go From Here 65

Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 6

Getting Started

This chapter provides an overview of this document and basic information about

your Cisco Small Business IP phone.

•About This Document, page 6

•Overview of the Cisco Small Business Pro IP Phones, page 8

•Understanding Your Phone’s Lines and Buttons, page 10

About This Document

This guide describes the concepts and tasks necessary to use and configure your

Cisco Small Business IP Phone.

NOTE The Cisco Small Business IP Phone features vary, depending on the type of call

control system that you are using. This document describes using the Cisco Small

Business IP Phones with a SPCP phone system, such as the Cisco Unified

Communications 500 Series. If you are using your Cisco Small Business IP Phone

with a Cisco SPA 9000 Voice System or a BroadSoft or Asterisk system, see the

Cisco Small Business IP Phone SPA 50X (SIP) User Guide

Getting Started

About This Document

Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 7

Organization

This table describes the contents of each chapter in this document.

Title Description

Chapter 1 Getting Started This chapter provides an

overview of this document

and basic information about

your Cisco Small Business IP

phone.

Chapter 2 Installing Your Phone This chapter provides an

overview of this document

and basic information about

your Cisco Small Business IP

phone.

Chapter 3 Using Basic Phone

Functions

This chapter provides

instructions on using your

phone’s basic functions. It

includes the following

sections:

Chapter 4 Using Advanced Phone

Features

This chapter describes how

to configure advanced

features on your IP Phone.

Chapter 5 Using the Web Interface This chapter explains how to

use Cisco Unified

Communications Manager

Express (Cisco Unified CME)

to configure features for your

phone.

Chapter 6 Using the Cisco SPA 500S

Attendant Console

This chapter describes how

to install and use the Cisco

SPA 500S Attendant Console

with your IP Phone.

Getting Started

Overview of the Cisco Small Business IP Phones

Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 8

Overview of the Cisco Small Business IP Phones

The Cisco Small Business IP Phones are full-featured VoIP (Voice over Internet

Protocol) phones that provide voice communication over an IP network. The

phones provide traditional features, such as call forwarding, redialing, speed

dialing, transferring calls, conference calling and accessing voice mail. Calls can

be made or received with a handset, headset or over a speaker.

IP phones also have special features not available in traditional phones. The Cisco

Small Business IP phones contain Ethernet ports, or ports that allow them to be

linked to the computer network. They also have additional Ethernet ports that

allow a computer to be connected to the network through the IP phone.

Unlike traditional phones, Cisco Small Business IP phones require a separate

power source. You can power the phones by connecting them to a switch that

provides Power over Ethernet (PoE), or by using an optional PA100 power adapter.

Appendix A Where to Go From Here Cisco provides a wide range

of resources to help you

obtain the full benefits of the

Cisco SPA 50X phones. This

appendix provides link to

many of these resources.

Title Description

Getting Started

Overview of the Cisco Small Business IP Phones

Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 9

The following table shows the Cisco Small Business IP Phones covered in this

document and their respective features:

Caring for Your Phone

The Cisco Small Business IP phones are electronic devices that should not be

exposed to excessive heat, sun, cold or water. To clean the equipment, use a

slightly moistened paper or cloth towel. Do not spray or pour cleaning solution

directly onto the hardware unit.

Cisco SPA

501G

Cisco SPA

502G

Cisco SPA

504G

Cisco SPA

508G

Cisco SPA

509G

Screen Paper

Labels

128 X 64 monochrome LCD with backlight

Lines 814812

Softkeys 4 fixed

(redial,

cancel,

transfer, and

conference)

4 dynamic

Navigation

Button

None Four-way navigation key

Andere Handbücher für Small Business Pro SPA 502G

Dieses Handbuch passt für folgende Modelle

Inhaltsverzeichnis

Andere Cisco IP-Telefon Handbücher

Cisco

Cisco 7962G - Unified IP Phone VoIP Bedienungsanleitung

Cisco

Cisco PenTeleData 8800 Series Bedienungsanleitung

Cisco

Cisco Unified 6921 Bedienungsanleitung

Cisco

Cisco UNIFIED 9971 Bedienungsanleitung

Cisco

Cisco Cisco 7940 Bedienungsanleitung

Cisco

Cisco MCS 7800 Series Bedienungsanleitung

Cisco

Cisco 7936 - IP Conference Station VoIP Phone Bedienungsanleitung

Cisco

Cisco 8851 Bedienungsanleitung

Cisco

Cisco 7965G - Unified IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 9951 Standard Bedienungsanleitung

Cisco

Cisco 7902G - Unified IP Phone VoIP Bedienungsanleitung

Cisco

Cisco SPA 303 Handbuch

Cisco

Cisco 3905 Bedienungsanleitung

Cisco

Cisco Small Business Pro SPA 504G Bedienungsanleitung

Cisco

Cisco DX650 Bedienungsanleitung

Cisco

Cisco 8811 Bedienungsanleitung

Cisco

Cisco 7961G-GE - IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 8832 Bedienungsanleitung

Cisco

Cisco 7961G-GE - IP Phone VoIP Bedienungsanleitung

Cisco

Cisco Unified 6921 Bedienungsanleitung

Cisco

Cisco 8945 Bedienungsanleitung

Cisco

Cisco 6901 Standard Bedienungsanleitung

Cisco

Cisco Small Business SPA525G2 Bedienungsanleitung

Cisco

Cisco 8831 Bedienungsanleitung

Beliebte IP-Telefon Handbücher anderer Marken

Alcatel

Alcatel 4028 Bedienungsanleitung

Polycom

Polycom Polycom VVX 600 Bedienungsanleitung

Polycom

Polycom SoundPoint IP 450 Bedienungsanleitung

Polycom

Polycom SoundPoint IP 650 Bedienungsanleitung

Proximus

Proximus Maestro 3016 IP Bedienungsanleitung

Fanvil

Fanvil X4 Bedienungsanleitung

Snom

Snom 320 Bedienungsanleitung

Yealink

Yealink Yealink SIP-T46G Bedienungsanleitung

Avaya

Avaya 4625SW Bedienungsanleitung

Yealink

Yealink SIP-T52S Bedienungsanleitung

Nortel

Nortel 1140E Bedienungsanleitung

Nexotek

Nexotek NT-P500 Bedienungsanleitung

Avaya

Avaya Integral 5 R3.0 Bedienungsanleitung

GE 28320EE2 - Dect 6.0 InfoLink 2 Bedienungsanleitung

Avaya

Avaya 4600 Series Service-Handbuch

Mitel

Mitel MIVOICE OFFICE 400 6940 SIP Bedienungsanleitung

Nortel

Nortel i2050 Bedienungsanleitung

Fiberme

Fiberme FAP260 Series Bedienungsanleitung