Cisco Small Business Pro SPA 504G Gebrauchsanweisung

Horizon

Cisco 504 IP Phone Quick User Guide

Horizon |Cisco 504 IP Phone Quick User Guide

Page 3of 9

Version

Date

Description

1.0

21/06/2016

Rebranded for Gamma Academy

1.1

23/08/2017

Updated version control and added version history to document title

2.0

23/08/2018

Updated document format and reviewed content

Page 4of 9

Horizon |Cisco 504 IP Phone Quick User Guide

Contents

Contents........................................................................................................................................... 4

Your phone’s display and buttons .................................................................................................... 5

Making calls ................................................................................................................................. 6

Redial........................................................................................................................................... 6

Speed Dials.................................................................................................................................. 6

Taking calls .................................................................................................................................. 6

Taking more than one call ........................................................................................................ 7

Accessing voicemail..................................................................................................................... 7

Main call handling features .............................................................................................................. 8

Hold.............................................................................................................................................. 8

Unattended Call Transfer - to simply transfer a call..................................................................... 8

Attended Call Transfer - to ask the person first to accept the call............................................... 8

Other call handling services......................................................................................................... 8

Feedback.......................................................................................................................................... 9

Horizon | Cisco 504 IP Phone Quick User Guide

Page 5of 9

Your phone’s display and buttons

Feature

Description

1. Handset

Pick up to answer or make calls

2. Message Waiting

Indicator

-When lit:

-Red - you have a new voice mail message.

-Flashing red - you have an incoming call.

3. Screen

-Typically, this will display the:

-Date and time

-Phone station name

-Line extensions

-Softkey options

-Startup logo and screen saver.

4. Line keys

These indicate the status of the phone line:

-Green: Line is idle.

-Red (steady): Line is active or in use.

-Red (blinking): Line is on hold.

-Amber: Line is unregistered (cannot be used).

-Flashing Amber: The phone is not connected to the

network.

5. Softkey buttons

Press to perform the action shown directly above it on the screen

e.g. Redial.

6. Navigation button

Press up or down to scroll through menu items on the LCD

screen.

Page 6 of 9

Horizon | Cisco 504 IP Phone Quick User Guide

7. Messages button

Press to access voicemail (once set up by the system

administrator).

8. Hold button

Press to put a call on hold.

9. Set-up button

Reveals a menu from where you can configure features and

preferences –e.g directories, call history, set up functions such

as call forwarding and phone status information.

10. Mute button

Press to turn on or off. When the phone is on Mute, the button

glows red. A flashing red mute button indicates the phone has

no network connection.

11. Volume button

Press + to increase or –to lower the volume level of the handset,

headset or speaker (when the phone is off-hook) or ringer (when

the phone is on-hook).

12. Headset button

Press to turn on or off. When the headset is on, the button glows

green.

13. Speaker button

Press to turn on or off. When the speaker is on, the button glows

green.

14. Keypad

Press keys to dial phone numbers, enter letters, and choose

menu items.

Making calls

There are three ways to make calls on the Cisco 504. You can:

-lift the handset or

-push the headset button or

-push the speaker button.

When you hear the dial tone, enter your number and push Dial to call.

Note: You don’t need to dial 9 first to get an outside line.

Redial

To call a number you’ve called before, press the Redial soft key. Use your navigation button to

scroll to the number you want to dial.

Speed Dials

You should always set up and manage all speed dials through the Horizon Portal to make sure

they're not deleted every time you run a system upgrade or firmware refresh. To set up speed dials,

see your Horizon Portal guide.

Taking calls

You can answer a call on the Cisco 504 in three ways:

-lift the handset or

-push the headset button with the handset still on the phone or

-push the speakerphone button with the handset still on-hook.

Horizon | Cisco 504 IP Phone Quick User Guide

Page 7of 9

Taking more than one call

You can take up to three calls on your line, if you have Call Waiting activated –check with your

system administrator. You’ll know if there’s a second incoming call by:

-the second line button flashing red or

-the over-display light flashing red or

-a single beep from the handset.

To switch to the second call –putting the first caller on hold:

Press the flashing red line button.

Press the button again to get back to the first caller.

Accessing voicemail

If you have voicemail, the red strip light above the display will light up. To get to your messages:

-key in your Company Voice Portal number

-then type in your Voice Portal passcode followed by #.

Page 8 of 9

Horizon | Cisco 504 IP Phone Quick User Guide

Main call handling features

Hold

Pushing the Hold softkey puts the caller on hold with music. To return to the original caller, press

the flashing red line button for that call.

Unattended Call Transfer - to simply transfer a call

Press Transfer soft key + the extension.

When the person answers, press the Transfer soft key again and hang up.

Attended Call Transfer - to ask the person first to accept the call

Press Transfer soft key when a call is in progress. You’ll hear a secondary dial tone.

Dial the number to which you want to transfer the call.

When the person answers, ask whether they want to take the call.

~If yes, press the Transfer soft key and hang up.

~If no, press the Transfer soft key to return to the original caller.

Other call handling services

To set up facilities like Call Pickup, Call Forward, Hunt Groups or Conferencing, ask your system

administrator.

Horizon | Cisco 504 IP Phone Quick User Guide

Page 9of 9

Feedback

Name

Roy Farrow

Role

Product Manager Advanced Services

roy.farrow@gamma.co.uk

07467 915 825

0333 240 3478

Andere Handbücher für Small Business Pro SPA 504G

Inhaltsverzeichnis

Andere Cisco IP-Telefon Handbücher

Cisco

Cisco 7905 serie Bedienungsanleitung

Cisco

Cisco Razorline 7975 Bedienungsanleitung

Cisco

Cisco 7841 Technisches Datenblatt

Cisco

Cisco 7821 Bedienungsanleitung

Cisco

Cisco 8800 Series Bedienungsanleitung

Cisco

Cisco 7942 Bedienungsanleitung

Cisco

Cisco DATAVOX 7941 Referenzhandbuch

Cisco

Cisco SPA Series Bedienungsanleitung

Cisco

Cisco i2002 Bedienungsanleitung

Cisco

Cisco 7821 Bedienungsanleitung

Cisco

Cisco 9951 Standard Bedienungsanleitung

Cisco

Cisco 7940G Bedienungsanleitung

Cisco

Cisco SPA525G - Small Business Pro IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 7941G - Unified IP Phone VoIP Leitfaden

Cisco

Cisco 7821 Bedienungsanleitung

Cisco

Cisco 7920 - Unified Wireless IP Phone VoIP Bedienungsanleitung

Cisco

Cisco Unified 8961 Bedienungsanleitung

Cisco

Cisco 7906G - Unified IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 7910G Bedienungsanleitung

Cisco

Cisco UNIFIED 9971 Bedienungsanleitung

Cisco

Cisco 7961G - IP Phone VoIP Bedienungsanleitung

Cisco

Cisco 8941 Bedienungsanleitung

Cisco

Cisco 6901 Standard Bedienungsanleitung

Cisco

Cisco Cisco Unified IP Phone 7960G Bedienungsanleitung

Beliebte IP-Telefon Handbücher anderer Marken

Alcatel

Alcatel 4028 Bedienungsanleitung

Polycom

Polycom Polycom VVX 600 Bedienungsanleitung

Polycom

Polycom SoundPoint IP 450 Bedienungsanleitung

Polycom

Polycom SoundPoint IP 650 Bedienungsanleitung

Proximus

Proximus Maestro 3016 IP Bedienungsanleitung

Fanvil

Fanvil X4 Bedienungsanleitung

Snom

Snom 320 Bedienungsanleitung

Yealink

Yealink Yealink SIP-T46G Bedienungsanleitung

Avaya

Avaya 4625SW Bedienungsanleitung

Yealink

Yealink SIP-T52S Bedienungsanleitung

Nortel

Nortel 1140E Bedienungsanleitung

Nexotek

Nexotek NT-P500 Bedienungsanleitung

Avaya

Avaya Integral 5 R3.0 Bedienungsanleitung

GE 28320EE2 - Dect 6.0 InfoLink 2 Bedienungsanleitung

Avaya

Avaya 4600 Series Service-Handbuch

Mitel

Mitel MIVOICE OFFICE 400 6940 SIP Bedienungsanleitung

Nortel

Nortel i2050 Bedienungsanleitung

Fiberme

Fiberme FAP260 Series Bedienungsanleitung