Cisco SPA525G - Small Business Pro IP Phone VoIP Bedienungsanleitung

Cisco Small Business

SPA 500 Series IP Phones

Model SPA 525G/SPA 525G2

USER GUIDE

Power Adapter Statement

This product is intended to be supplied by a Listed Direct Plug-In Power Unit

marked “Class 2" or Listed Adapter marked “L.P.S.” (or “Limited Power Source”)

and rated from +5Vdc, 2A minimum.

FCC and IC Statement

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is encouraged to

try to correct the interference by one of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party

responsible for compliance could void the user's authority to operate this

equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that

may cause undesired operation.

IMPORTANT NOTE

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and operated with

minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other

antenna or transmitter.

Industry Canada Statement

This device complies with RSS-210 of the Industry Canada Rules. Operation is

subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that

may cause undesired operation.

Revised June 2010

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found

at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply

a partnership relationship between Cisco and any other company. (1005R)

Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 1

Contents

Power Adapter Statement 2

FCC and IC Statement 2

Federal Communication Commission Interference Statement 2

IMPORTANT NOTE 3

Industry Canada Statement 3

Chapter 1: Getting Started 7

Overview of the Cisco SPA 525G/525G2 IP Phone 8

Caring for Your Phone 9

Understanding Your Phone’s Lines and Buttons 10

Phone Components 10

Softkey Buttons 12

Using the Keypad and Buttons with Menus 15

Using Keypad Shortcuts 15

Using the Navigation Button 15

Entering Numbers and Text in Fields 16

Using Phone Hardware and Accessories 17

Using the Speakerphone 17

Using Wired and Wireless Headsets 17

Connecting the Headset 17

Connecting Bluetooth Headsets 18

Using a Headset with Your IP Phone 20

Switching Between the Handset/Headset/Speakerphone During a Call 21

Chapter 2: Installing Your Phone 22

Before You Begin 23

Connecting the Handset 23

(Optional) Attaching the Desk Stand 25

(Optional) Mounting the Phone to the Wall 26

Connecting Your Phone’s Power 28

Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 2

Contents

Connecting Your Phone to the Computer Network 29

Connecting Your Phone to the Wired Network 29

Connecting Your Phone to the Wireless Network 29

Determining Your Wireless Router Security Type 30

Using Wi-Fi Protected Setup with the Cisco SPA 525G/525G2 33

Manually Adding a Wireless Profile on the Cisco SPA 525G/525G2 34

Uploading Security Certificates to the Phone 36

Verifying Phone Startup 37

Upgrading Your Phone’s Firmware 37

Chapter 3: Using Basic Phone Functions 39

Placing or Answering a Call 40

Using Dial Assistance 40

Adjusting Call Volume and Muting 41

Adjusting Call Volume 41

Using Mute 41

Putting a Call on Hold 41

Resuming a Call 41

Ending a Call 41

Transferring Calls 42

Performing an Attended Transfer 42

Performing an Unattended (Blind) Transfer 42

Redialing 43

Viewing and Returning Missed Calls 43

Returning a Missed Call 43

Viewing a List of Missed Calls 43

Turning the Missed Calls Shortcut On and Off 44

Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 3

Contents

Forwarding Calls 44

Forwarding Calls to a Single Number 45

Forwarding Calls When Your Phone is Busy 45

Forwarding Calls When You Don’t Answer the Phone 46

Delaying Call Forwarding When You Don’t Answer the Phone 46

Stopping Call Forwarding 46

Setting Do Not Disturb 46

Configuring Call Waiting 47

Picking Up a Call 48

Parking a Call 48

Placing a Three-Way Conference Call 50

Using the Phone Directories 50

Using Your Personal Address Book 51

Adding a New Contact 52

Copying a Contact 52

Searching for a Contact 53

Deleting a Contact 53

Editing a Contact 53

Using the Corporate Directory 54

Using the Call History Lists 54

Viewing the Call History Lists 54

Deleting a Call History List 55

Calling from the Call History Lists 55

Deleting an Entry from the Call History Lists 56

Saving a Call History List Number to Your Directory 56

Setting or Changing a Phone Password 56

Logging In and Logging Out of Your Phone 57

Accessing Voicemail 58

Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 4

Contents

Chapter 4: Using Advanced Phone Features 59

Configuring Privacy and Security Features 60

Blocking Caller ID 60

Blocking Anonymous Calls 60

Using Secure Call 61

Enabling Dial Assistance 61

Connecting to a Virtual Private Network (VPN) 62

Creating and Using Speed Dials 63

Creating Speed Dials on Unused Line Buttons 64

Creating Numerical Speed Dials 64

Using the Cisco SPA 525G2 With Your Bluetooth-Enabled

Mobile Phone 65

Enabling Bluetooth (Cisco SPA 525G/525G2) 65

Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone 66

Initiating Pairing from the Cisco SPA 525G2 67

Initiating Pairing from Your Bluetooth-Enabled Mobile Phone 68

Importing Your Mobile Phone Address Book into the Cisco SPA 525G2 71

Making a Mobile Phone Call Using Your Cisco SPA 525G2 73

Receiving Mobile Phone Calls Using the Cisco SPA 525G2 76

Switching Audio from Your Cisco SPA 525G2 to Your Mobile Phone 76

Viewing Mobile Phone Battery and Signal Information on Your

Cisco SPA 525G2 77

Charging Your Mobile Phone Using Your Cisco SPA 525G2 78

Playing MP3 Files on Your Phone 78

Creating the Playlist 78

Playing Songs 79

Changing the Left and Right Channel for Stereo Headsets 80

Using the Paging Feature 81

Paging Another Phone 81

Paging a Group of Phones 81

Configuring Auto Answer 81

Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 5

Contents

Customizing Your LCD Screen 82

Changing the LCD Screen Contrast 82

Setting the Screen Backlight Timer 82

Configuring the Phone Screen Saver 83

Changing the Phone Wallpaper 83

Using Ring Tones 84

Accessing Weather and News on Your Phone 85

Accessing Weather Information 85

Accessing News 86

Configuring Date and Time Parameters on Your Phone 87

Using Star Codes 88

Restarting Your Phone 90

Viewing Phone, Network, and Call Information 90

Viewing Phone Information 90

Viewing Network Information 91

Viewing Phone Line and Extension Information 91

Viewing Peripheral Status 92

Viewing the Wireless Connection Status 92

Advanced Menus for Technical Support Personnel 93

Chapter 5: Using the Web Interface 94

Logging in to the Web Interface 95

Configuring Your Address Book 95

Setting Do Not Disturb 96

Configuring Call Forwarding 97

Configuring Call Waiting 98

Blocking Caller ID 98

Blocking Anonymous Calls 99

Viewing Call History Lists 99

Creating Speed Dials 100

Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 6

Contents

Configuring Wi-Fi 100

Configuring Bluetooth 101

Bluetooth Mode 101

Bluetooth Profiles 102

Upgrading Firmware 102

Chapter 6: Using the Cisco SPA 500S Attendant Console 103

Connecting the Cisco SPA 500S Attendant Console to the

Cisco SPA 525G/525G2 IP Phone 104

Connecting a Single Cisco SPA 500S 105

Connecting a Second Cisco SPA 500S 109

Configuring the Cisco SPA 500S 110

Using the Cisco SPA 500S 111

Monitoring the Cisco SPA 500S 112

Appendix A: Where to Go From Here 113

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 7

Getting Started

This chapter provides an overview of your Cisco SPA 525G or Cisco SPA 525G2

IP phone. (Where features apply to both phones in this document, the phone is

referred to as the “Cisco SPA 525G/525G2.)

It contains the following sections:

•Overview of the Cisco SPA 525G/525G2 IP Phone, page 8

•Understanding Your Phone’s Lines and Buttons, page 10

•Using the Keypad and Buttons with Menus, page 15

•Entering Numbers and Text in Fields, page 16

•Using Phone Hardware and Accessories, page 17

NOTE The Cisco SPA 525G/525G2 features vary, depending on the type of call control

system you are using. This document describes using the Cisco SPA 525G/SPA

525G2 with a SIP phone system, such as the Cisco SPA 9000 Voice System or a

BroadSoft or Asterisk system. If you are using the Cisco SPA 525G/525G2 with a

Cisco Unified Communications 500 Series, see the

Cisco Unified Communications

Manager Express for Cisco Small Business IP Phone SPA 525G/SPA 525G2 User

Guide

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