Cornelius IDC Pro Installations- und Benutzerhandbuch

How to download the

diagnostics log on an

IDC Pro

You’ll need:

•Access to the IDC Pro

•A USB Drive

•Access to a computer and email

1. Open up merchandiser

and pull out the USB cord

closest to you (see image

to the left)

2. There should now be an

exposed USB input.

3. Insert your USB Drive

into that exposed / open

USB input.

4. Return back to the

front of the

merchandiser, it will look

like this with a different

graphic (notice the box

on the right that has

appeared)

5. Enter the maintenance

screen by touching the

corners of the screen

making a large “C”. Start

in the top right, then the

top left, then the bottom

left, then the bottom

right (all within the video

screen). A password

screen will appear. Enter

“3333” into the password

key and press the “enter”

button.

6. You’ll see the Service

UI screen appear. Press

the button on the bottom

left “diagnostics”

7. In the diagnostics

screen click on the white

box. It will be named

after your USB drive.

8. White text will appear

on the screen while the

files are loading onto

your USB drive. This

process shouldn’t take

more than a couple

minutes. When it is

done, will say completed

successfully, click the

cancel button.

9. Click on the “Eject

thumb drive” on the top

row towards the right.

10. Return to the back of

the merchandiser screen

and pull out your USB

drive

11. Replace the USB

cord that you unplugged

earlier.

12. Return back to the

front of the

merchandiser and

click “Log out”

13. Your screen should

now be back to a

normal state (you’ll

see a different

image on top than I

have shown here)

14. Plug your USB drive

into a computer and to

view the file.

15. The file will start

with “refresh-

diagnostics_”

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