Dell Dimension 4100 Leitfaden























Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are registered trademarks, DellWare is a registered service mark, and Dell

Dimension is a trademark of Dell Computer Corporation; Pentium is a registered trademark of Intel Corporation; Microsoft, Windows, and MS-DOS

are registered trademarks of Microsoft Corporation; CompuServe is a registered trademark of CompuServe, Inc.; and PRODIGY is a registered

trademark of Prodigy Services Co.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

October 1996 P/N 40721

Safety Instructions

Use the following safety guidelines to help protect

your computer system from potential damage and to

ensure your own personal safety.

When Working Inside the

Computer

Before taking the covers off of the computer, perform the

following steps in the sequence indicated:

1. Turn off the computer and any peripherals.

2. Disconnect the computer and peripherals from

their power sources. Also, disconnect any tele-

phone or telecommunications lines from the

computer.

Doing so reduces the potential for personal injury or

shock.

3. Touch an unpainted metal surface on the com-

puter chassis, such as the power supply, before

touching anything inside the computer.

While you work, periodically touch an unpainted

metal surface on the computer chassis to dissipate

any static electricity that might harm internal

components.

In addition, take note of these safety guidelines when

appropriate:

•To help avoid possible damage to the system board,

wait five seconds after turning off the system before

removing a component from the system board or dis-

connecting a peripheral device from the computer.

•When you disconnect a cable, pull on its connector

or on its strain-relief loop, not on the cable itself.

Some cables have a connector with locking tabs; if

you are disconnecting this type of cable, press in on

the locking tabs before disconnecting the cable. As

you pull connectors apart, keep them evenly aligned

to avoid bending any connector pins. Also, before

you connect a cable, make sure both connectors are

correctly oriented and aligned.

•Handle components and cards with care. Don’t touch

the components or contacts on a card. Hold a card by

its edges or by its metal mounting bracket. Hold a

component such as a microprocessor chip by its

edges, not by its pins.

Protecting Against Electrostatic

Discharge

Static electricity can harm delicate components inside the

computer. To prevent static damage, discharge static elec-

tricity from your body before you touch any of the

computer’s electronic components, such as the micro-

processor. You can do so by touching an unpainted metal

surface on the computer chassis.

As you continue to work inside the computer, periodi-

cally touch an unpainted metal surface to remove any

static charge your body may have accumulated.

WARNING: The power supplies in this computer

system produce high voltages and energy hazards,

which can cause bodily harm. Only trained service

technicians are authorized to remove the computer

covers and access any of the components inside the

computer.

In addition to the preceding precautions, you can also

take the following steps to prevent damage from electro-

static discharge (ESD):

•When unpacking a static-sensitive component from

its shipping carton, do not remove the component’s

antistatic packing material until you are ready to

install the component in the computer. Just before

unwrapping the antistatic packaging, be sure to dis-

charge static electricity from your body.

•When transporting a sensitive component, first place

it in an antistatic container or packaging.

•Handle all sensitive components in a static-safe area.

If possible, use antistatic floor pads and workbench

pads.

The following caution appears throughout this document

to remind you of these precautions:

When Using the Computer

System

As you use the computer system, observe the following

safety guidelines:

•Be sure the monitor and attached peripherals are

electrically rated to operate with the AC power avail-

able in your location.

•To help prevent electric shock, plug the computer

and peripheral power cables into properly grounded

power sources. These cables are equipped with

three-prong plugs to ensure proper grounding. Do

not use adapter plugs or remove the grounding prong

from a cable. If you must use an extension cable, use

a three-wire cable with properly grounded plugs.

•To help protect the computer system from sudden,

transient increases and decreases in electrical power,

use a surge suppressor, line conditioner, or un-

interruptible power supply.

•Be sure nothing rests on the computer system’s

cables and that the cables are not located where they

can be stepped on or tripped over.

•Do not spill food or liquids on the computer. If the

computer gets wet, see Chapter 7, “Checking Inside

the Computer.”

•Do not push any objects into the openings of the

computer. Doing so can cause fire or electric shock

by shorting out interior components.

•Keep the computer away from radiators and heat

sources. Also, do not block cooling vents. Avoid

placing loose papers underneath the computer; do

not place the computer in a closed-in wall unit or on

a rug.

CAUTION: See “Protecting Against Electrostatic

Discharge” in the safety instructions at the front of

this guide.

vii

Preface

About This Guide

This guide provides directions for trained service techni-

cians who are installing system upgrade options in a Dell

PowerEdge 4100/180 or Dell PowerEdge 4100/200 com-

puter system or are troubleshooting problems that have

temporarily disabled a system. Before calling for tech-

nical assistance, follow the recommended procedure(s) in

this guide to solve most hardware and software problems

yourself.

•Chapter 1, “Introduction,” provides a brief overview

of system service features.

•Everyone should read Chapter 2, “Checking the

Basics,” for some initial checks and procedures that

can be used to solve basic computer problems. It also

directs you to the appropriate chapter in this guide

for more detailed troubleshooting information and

procedures to solve more complex problems.

•Whenever you receive an error message or code, you

should read Chapter 3, “Messages and Codes.” This

chapter discusses system messages, system beep

codes, warning messages, and diagnostics messages.

•If you suspect that the problems are software-related,

or you are still having problems after testing the

computer’s hardware, read Chapter 4, “Finding Soft-

ware Solutions.” It provides some general guidelines

for analyzing software problems.

•For hardware-related problems, read Chapter 5,

“Running the System Diagnostics.” Chapter 6,

“Checking the Equipment,” and Chapter 7, “Check-

ing Inside the Computer,” provide troubleshooting

procedures for equipment connected to the input/

output (I/O) panel of the computer and components

inside the computer, respectively. Chapter 7 also pro-

vides information on removing the computer covers.

•Chapter 8, “Installing System Board Options,”

Chapter 9, “Installing Drives in the External Bays,”

and Chapter 10, “Installing Drives in the Internal

Bays,” are intended for technicians who want to

install or remove options inside the computer, such

as dual in-line memory modules (DIMMs), expan-

sion cards, or SCSI devices.

•Chapter 11, “Getting Help,” describes the help tools

Dell provides to assist you should you have a prob-

lem with the computer. It also explains how and

when to call Dell for technical assistance.

•Make a copy of the checklist in Appendix A, “Diag-

nostics Checklist,” and fill it out as you perform the

troubleshooting procedures. If you need to call Dell

for technical assistance, use the completed checklist

to tell the support technician what procedures you

performed to better help the Dell technician give you

assistance. If you must return a piece of hardware to

Dell, include a filled-out checklist.

•Appendix B, “Diagnostic Video Tests,” discusses the

tests for the Video Test Group in the system diagnos-

tics to help you test the monitor.

•Appendix C, “Jumpers and Switches,” is intended

for technicians who are troubleshooting the system

or adding internal options and need to change jumper

or switch settings.

•A table of the abbreviations and acronyms used

throughout this guide and in other Dell documenta-

tion for the system precedes the index.

viii

Other Documentation You May

Need

You may need to reference the following documentation

when performing the procedures in this guide:

•The Dell PowerEdge 4100/180 and 4100/200 Sys-

tems User’s Guide, which describes system features

and technical specifications, video and small com-

puter system interface (SCSI) device drivers, the

System Setup program, software support utilities,

and the EISA Configuration Utility.

•The Dell PowerEdge 4100 Systems Rack Installation

Guide, which provides detailed instructions for

installing the system in a rack.

•The Dell Hardware Instrumentation Package for

Intel LANDesk Server Manager User’s Guide, which

describes the alert messages issued by this server

management software.

You may also have one or more of the following

documents:

•Operating system documentation is included with

the system if you ordered the operating system soft-

ware from Dell. This documentation describes how

to install (if necessary), configure, and use the oper-

ating system software.

•Documentation is included with any options you

purchase separately from the system, such as the

Dell PowerEdge Expandable RAID Controller SCSI

host adapter. This documentation includes informa-

tion that you need to configure and install these

options in the Dell computer. Installation instruc-

tions for the options are included in the system

documentation.

•Technical information files—sometimes called

“readme”files—may be installed on the hard-disk

drive to provide last-minute updates about technical

changes to the system or advanced technical refer-

ence material intended for experienced users or

technicians.

NOTE: Documentation updates are sometimes included

with the system to describe changes to the system or soft-

ware. Always read these updates before consulting any

other documentation because the updates often contain infor-

mation that supersedes the information in the other

documents.

Notational Conventions

The following subsections list notational conventions

used in this document.

Warnings, Cautions, and Notes

Throughout this guide, there may be blocks of text

printed in bold type within boxes or in italic type. These

blocks are warnings, cautions, and notes, and they are

used as follows:

NOTE: A NOTE indicates important information that

helps you make better use of the computer system.

Typographical Conventions

The following list defines (where appropriate) and illus-

trates typographical conventions used as visual cues for

specific elements of text throughout this document:

•Keycaps, the labeling that appears on the keys on a

keyboard, are presented in uppercase and enclosed in

angle brackets.

Example: <ENTER>

•Key combinations are series of keys to be pressed

simultaneously (unless otherwise indicated) to per-

form a single function.

Example: <CTRL><ALT><ENTER>

•All items on a menu screen are presented in the HEL-

VETICA font and in uppercase bold.

Example: SETUP PASSWORD category

•Commands presented in lowercase bold are for refer-

ence purposes only and are not intended to be typed

at that particular point in the discussion.

Example: “Use the format command to . . . .”

WARNING: A WARNING indicates the potential

for bodily harm and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates either poten-

tial damage to hardware or loss of data and tells

you how to avoid the problem.

In contrast, commands presented in the Courier

font are intended to be typed as part of an instruction.

Example: “Type format a: to format the diskette in

drive A.”

•Filenames and directory names are presented in

lowercase bold.

Examples: autoexec.bat and c:\windows

•Syntax lines consist of a command and all its

possible parameters. Commands are displayed in

lowercase bold; variable parameters (those for which

you substitute a value) are displayed in lowercase

italics; constant parameters are displayed in lower-

case bold. The brackets indicate items that are

optional.

Example: del [drive:] [path]filename [/p]

•Command lines consist of a command and may

include one or more of the command’s possible

parameters. Command lines are presented in

Courier.

Example: del c:\myfile.doc

•Screen text is text that appears on the screen of the

monitor or display. It can be a system message, for

example, or it can be text that you are instructed to

type as part of a command (referred to as a command

line). Screen text is presented in Courier font.

Example: “Type md c:\dos, and then press

<ENTER>.”

Example: The following message appears on the

screen:

No boot device available

•Variables are symbols for which you substitute a

value. They are presented in italics.

Example: EISAn(where n represents the expansion-

card connector number)

Introduction 1-1

Chapter 1

Introduction

Dell®PowerEdge™4100/180 and Dell Power-

Edge 4100/200 systems are high-speed, upgradable

servers that offer a number of significant service and

upgrade features.

The Dell PowerEdge 4100 systems’ service features

make troubleshooting easy and effective. Every system

includes CD-based Dell diagnostics software for diag-

nosing system problems if the system can boot. The

embedded server management hardware monitors tem-

peratures and voltages throughout the system and notifies

you if the system overheats or if one of the system cool-

ing fans malfunctions. If the system has an optional

power-supply paralleling board and redundant power

supplies, the server management hardware also monitors

the status of the power supplies.

The Dell PowerEdge 4100 system chassis simplifies

removing and replacing computer components. Processor

and memory upgrades can be performed without remov-

ing the system board. The Dell-designed small computer

system interface (SCSI) backplane board and hard-disk

drive carriers eliminate the extensive cabling and drive

configuration usually required for a SCSI subsystem. The

plastic drive rails attached to devices mounted in the

external drive bays allow you to remove devices without

removing a single screw.

Among the many upgrade options offered for the Dell

PowerEdge 4100 systems are a secondary micro-

processor, additional main memory, a variety of

expansion-card options (including the Dell PowerEdge

Expandable RAID Controller host adapter), and addi-

tional SCSI CD-ROM, tape, and hard-disk drives.

About This Guide

This guide provides directions for trained service

technicians who are installing system options or are

troubleshooting problems that have temporarily disabled

a Dell PowerEdge system. Before calling for technical

assistance, follow the recommended procedure(s) in this

guide to solve most hardware and software problems

yourself.

•Chapter 2, “Checking the Basics,” outlines some ini-

tial checks and procedures and also directs you to the

appropriate chapter in this guide for more detailed

troubleshooting information.

•Whenever you receive an error message or code, you

should read Chapter 3, “Messages and Codes.”

•If you suspect that the problems are software-related,

or you are still having problems after testing the

computer’s hardware, read Chapter 4, “Finding Soft-

ware Solutions.”

•For hardware-related problems, read Chapter 5,

“Running the System Diagnostics.” Chapter 6,

“Checking the Equipment,” and Chapter 7, “Check-

ing Inside the Computer,” provide troubleshooting

procedures for equipment connected to the input/

output (I/O) panel of the computer and components

inside the computer, respectively.

Chapter 7 also provides information on removing the

computer covers and front bezel.

•If you are installing or removing system options, such

as dual in-line memory modules (DIMMs), expansion

cards, or SCSI devices, refer to Chapter 8, “Installing

System Board Options,” Chapter 9, “Installing Drives

in the External Bays,” or Chapter 10, “Installing

Drives in the Internal Bays.”

Andere Handbücher für Dimension 4100

Dieses Handbuch passt für folgende Modelle

Inhaltsverzeichnis

Andere Dell Server Handbücher

Dell

Dell PowerEdge 2500SC Handbuch

Dell

Dell PowerEdge R820 Kurzanleitung

Dell

Dell PowerEdge T620 Kurzanleitung

Dell

Dell HHB Bedienungsanleitung

Dell

Dell EMC ScaleIO Ready Node 14G Montageanleitung

Dell

Dell PowerEdge 6350 Leitfaden

Dell

Dell PowerEdge 2410 Bedienungsanleitung

Dell

Dell PowerEdge R630 Bedienungsanleitung

Dell

Dell Active Fabric Manager Bedienungsanleitung

Dell

Dell DR4000 Restore Manager Bedienungsanleitung

Dell

Dell PowerEdge C2100 Bedienungsanleitung

Dell

Dell PowerEdge 1550 Technisches Handbuch

Dell

Dell PowerEdge M830 Bedienungsanleitung

Dell

Dell PowerEdge 2970 Bedienungsanleitung

Dell

Dell PowerEdge R910 Bedienungsanleitung

Dell

Dell PowerEdge M820 Systems Bedienungsanleitung

Dell

Dell OptiPlex FX170 Bedienungsanleitung

Dell

Dell PowerEdge 1400SC Bedienerhandbuch

Dell

Dell PowerEdge R410 Bedienungsanleitung

Dell

Dell EMC PowerEdge R650xs Handbuch

Dell

Dell PowerEdge M620 Kurzanleitung

Dell

Dell PowerEdge 2400 Allgemeine Anweisungen

Dell

Dell PowerEdge C6220 Bedienungsanleitung

Dell

Dell PowerEdge 860 Bedienungsanleitung

Beliebte Server Handbücher anderer Marken

HP AlphaServer ES47 Bedienungsanleitung

PowerNAS

PowerNAS CMA Bedienungsanleitung

Supero

Supero FatTwin F617R3-FT Bedienungsanleitung

EtroVISION

EtroVISION EV3151 Bedienungsanleitung

HP ProLiant Gen9 Bedienungsanleitung

Compaq

Compaq ProLiant 3000 Handbuch

iRobo

iRobo IPC2U Bedienungsanleitung

Nortel

Nortel 1000 Con?guration guide Bedienungsanleitung

Asus

Asus AP7500 Bedienungs- und Wartungshandbuch

Avid Technology

Avid Technology AirSpeed 5000 Bedienungsanleitung

HP Integrity rx2600 Installationsanleitung

Milestone

Milestone Husky IVO 350T Bedienungsanleitung

Planet

Planet NAS-7410 Bedienungsanleitung

Lenovo

Lenovo ThinkSystem SR635 V3 Bedienungsanleitung

Fujitsu

Fujitsu PRIMERGY BX900 Bedienungsanleitung

Asus

Asus RS700DA-E6 PS4 Bedienungsanleitung

Vertiv

Vertiv Avocent ACS6000 Montage- und Wartungsanleitung

A & T Internationale

A & T Internationale Xserve Service-Handbuch