Dell PowerEdge 4200 Series Leitfaden

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Information in this document is subject to change without notice.

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mark of Dell Computer Corporation; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft, Windows, Windows NT, and

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June 1997 P/N 54312

Safety Instructions

se the following safety guidelines to help protect

your computer system from potential damage and to

ensure your own personal safety.

efore You Begin

Observe the following warnings while servicing this

system:

WARNING: The power supplies in this computer

system produce high voltages and energy hazards,

which can cause bodily harm. Only trained service

technicians are authorized to remove the computer

covers and access any of the components inside the

computer.

WARNING: This system may have more than one

power supply cable. To reduce the risk of electrical

shock, a trained service technician must disconnect

all power supply cables before servicing the system.

ADVARSEL: Dette system kan have mere end et

strømforsyningskabel. For at reducere risikoen for

elektrisk stød, bør en professionel servicetekniker

frakoble alle strømforsyningskabler, før systemet

serviceres.

VAROITUS: Tässä järjestelmässä voi olla useampi

kuin yksi virtajohto. Sähköiskuvaaran pie-

nentämiseksi ammattitaitoisen huoltohenkilön on

irrotettava kaikki virtajohdot ennen järjestelmän

huoltamista.

ADVARSEL! Det er mulig at dette systemet har

mer enn én strømledning. Unngå fare for støt: En

erfaren servicetekniker må koble fra alle strømled-

ninger før det utføres service på systemet.

VARNING: Detta system kan ha flera nätkablar.

En behörig servicetekniker måste koppla loss alla

nätkablar innan service utförs för att minska

risken för elektriska stötar.

hen Working Inside the

Computer

Before taking the covers off of the computer, perform the

following steps in the sequence indicated:

1. Turn off the computer and any peripherals.

2. Disconnect the computer and peripherals from

their power sources. Also, disconnect any tele-

phone or telecommunications lines from the

computer.

Doing so reduces the potential for personal injury or

shock.

3. Touch an unpainted metal surface on the com-

puter chassis, such as the power supply, before

touching anything inside the computer.

While you work, periodically touch an unpainted

metal surface on the computer chassis to dissipate

any static electricity that might harm internal

components.

In addition, take note of these safety guidelines when

appropriate:

•To help avoid possible damage to the system board,

wait five seconds after turning off the system before

removing a component from the system board or dis-

connecting a peripheral device from the computer.

•When you disconnect a cable, pull on its connector

or on its strain-relief loop, not on the cable itself.

Some cables have a connector with locking tabs; if

you are disconnecting this type of cable, press in on

the locking tabs before disconnecting the cable. As

you pull connectors apart, keep them evenly aligned

to avoid bending any connector pins. Also, before

you connect a cable, make sure both connectors are

correctly oriented and aligned.

•Handle components and cards with care. Don’t touch

the components or contacts on a card. Hold a card by

its edges or by its metal mounting bracket. Hold a

component such as a microprocessor chip by its

edges, not by its pins.

Protecting Against Electrostatic

Discharge

Static electricity can harm delicate components inside the

computer. To prevent static damage, discharge static elec-

tricity from your body before you touch any of the

computer’s electronic components, such as the micro-

processor. You can do so by touching an unpainted metal

surface on the computer chassis.

As you continue to work inside the computer, periodi-

cally touch an unpainted metal surface to remove any

static charge your body may have accumulated.

You can also take the following steps to prevent damage

from electrostatic discharge (ESD):

•When unpacking a static-sensitive component from

its shipping carton, do not remove the component’s

antistatic packing material until you are ready to

install the component in the computer. Just before

unwrapping the antistatic packaging, be sure to dis-

charge static electricity from your body.

•When transporting a sensitive component, first place

it in an antistatic container or packaging.

•Handle all sensitive components in a static-safe area.

If possible, use antistatic floor pads and workbench

pads.

The following caution appears throughout this document

to remind you of these precautions:

CAUTION: See “Protecting Against Electrostatic

Discharge” in the safety instructions at the front of

this guide.

vii

hen Using the Computer

System

As you use the computer system, observe the following

safety guidelines:

•If your computer has a voltage selection switch on

the power supply, be sure the switch is set to match

the alternating current (AC) power available at your

location:

— 115 volts (V)/60 hertz (Hz) in most of North and

South America and some Far Eastern countries

such as Japan, South Korea, and Taiwan

— 230 V/50 Hz in most of Europe, the Middle

East, and the Far East

•Be sure the monitor and attached peripherals are

electrically rated to operate with the AC power avail-

able in your location.

•To help prevent electric shock, plug the computer

and peripheral power cables into properly grounded

power sources. These cables are equipped with

three-prong plugs to ensure proper grounding. Do

not use adapter plugs or remove the grounding prong

from a cable. If you must use an extension cable, use

a three-wire cable with properly grounded plugs.

•To help protect the computer system from sudden,

transient increases and decreases in electrical power,

use a surge suppressor, line conditioner, or un-

interruptible power supply (UPS).

•Be sure nothing rests on the computer system’s

cables and that the cables are not located where they

can be stepped on or tripped over.

•Do not spill food or liquids on the computer. If the

computer gets wet, see Chapter 7, “Checking Inside

the Computer.”

•Do not push any objects into the openings of the

computer. Doing so can cause fire or electric shock

by shorting out interior components.

•Keep the computer away from radiators and heat

sources. Also, do not block cooling vents. Avoid

placing loose papers underneath the computer, and

do not place the computer in a closed-in wall unit or

on a rug.

viii

Preface

bout This Guide

This guide provides directions for trained service techni-

cians who are installing system upgrade options in a Dell

PowerEdge 4200 computer system or troubleshooting

problems that have temporarily disabled a system. Before

calling for technical assistance, follow the recommended

procedure(s) in this guide to solve most hardware and

software problems yourself.

•Chapter 1, “Introduction,” provides a brief overview

of system service features.

•Everyone should read Chapter 2, “Checking the

Basics,” for some initial checks and procedures that

can be used to solve basic computer problems. It also

directs you to the appropriate chapter in this guide

for more detailed troubleshooting information and

procedures to solve more complex problems.

•Whenever you receive an error message or code, you

should read Chapter 3, “Messages and Codes.” This

chapter discusses system messages, system beep

codes, warning messages, and diagnostics messages.

•If you suspect that theproblems are software-related,

or you are still having problems after testing the

computer’s hardware, read Chapter 4, “Finding Soft-

ware Solutions.” It provides some general guidelines

for analyzing software problems.

•For hardware-related problems, read Chapter 5,

“Running the System Diagnostics.” Chapter 6,

“Checking the Equipment,” and Chapter 7, “Check-

ing Inside the Computer,” provide troubleshooting

procedures for equipment connected to the input/

output (I/O) panel of the computer and components

inside the computer, respectively. Chapter 7 also pro-

vides information on removing the computer covers.

•Chapter 8, “Installing System Board Options,”

Chapter 9, “Installing Drives in the External Bays,”

and Chapter 10, “Installing Drives in the Internal

Bays,” are intended for technicians who want to

install or remove options inside the computer, such

as dual in-line memory modules (DIMMs), expan-

sion cards, or SCSI devices.

•Chapter 11, “Getting Help,” describes the help tools

Dell provides to assist you should you have a prob-

lem with the computer. It also explains how and

when to call Dell for technical assistance.

•Make a copy of the checklist in Appendix A, “Diag-

nostics Checklist,” and fill it out as you perform the

troubleshooting procedures. If you need to call Dell

for technical assistance, use the completed checklist

to tell the support technician what procedures you

performed to better help the Dell technician give you

assistance. If you must return a piece of hardware to

Dell, include a filled-out checklist.

•Appendix B, “Diagnostic Video Tests,” discusses the

tests for the Video Test Group in the system diagnos-

tics to help you test the monitor.

•Appendix C, “Jumpers and Switches,” is intended

for technicians who are troubleshooting the system

or addinginternal options and need to change jumper

or switch settings.

•A table of the abbreviations and acronyms used

throughout this guide and in other Dell documenta-

tion for the system precedes the index.

ther Documentation You May

Need

You may need to reference the following documentation

when performing the procedures in this guide:

•The Dell PowerEdge 4200 Systems User’s Guide,

which describes system features and technical speci-

fications, video and small computer system interface

(SCSI) device drivers, the System Setup program,

software support utilities, and the EISA Configura-

tion Utility.

•The Dell PowerEdge rack installation documenta-

tion, which provides detailed instructions for

installing the system in a rack.

•The Dell Hardware Instrumentation Package for

Intel LANDesk Server Manager User’s Guide, which

describes the alert messages issued by the server

management software.

You may also have one or more of the following

documents:

•Operating system documentation is included with

the system if you ordered the operating system soft-

ware from Dell. This documentation describes how

to install (if necessary), configure, and use the oper-

ating system software.

•Documentation is included with any options you

purchase separately from the system, such as the

Dell PowerEdge Expandable RAID Controller host

adapter. This documentation includes information

that you need to configure and install these options

in your Dell computer.

•Technical information files—sometimes called

“readme” files—may be installed on the hard-disk

drive to provide last-minute updates about technical

changes to the system or advanced technical refer-

ence material intended for experienced users or

technicians.

NOTE: Documentation updates are sometimes included

with the system to describe changes to the system or soft-

ware. Always read these updates before consulting any

other documentation because the updates often contain infor-

mation that supersedes the information in the other

documents.

otational Conventions

The following subsections describe notational conven-

tions used in this document.

Warnings, Cautions, and Notes

Throughout this guide, there may be blocks of text

printed in bold type within boxes or in italic type. These

blocks are warnings, cautions, and notes, and they are

used as follows:

NOTE: A NOTE indicates important information that

helps you make better use of your computer system.

Typographical Conventions

The following list defines (where appropriate) specific

elements of text and illustrates the typographical conven-

tions used throughout this document as visual cues for

those elements:

•Keycaps, the labeling that appears on the keys on a

keyboard, are enclosed in angle brackets.

Example: <Enter>

•Key combinations are series of keys to be pressed

simultaneously (unless otherwise indicated) to per-

form a single function.

Example: <Ctrl><Alt><Enter>

•Commands presented in lowercase bold are for refer-

ence purposes only and are not intended to be typed

when referenced.

Example: “Use the format command to . . . .”

WARNING: A WARNING indicates the potential

for bodily harm and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates either poten-

tial damage to hardware or loss of data and tells

you how to avoid the problem.

In contrast, commands presented in the Courier New

font are part of an instruction and intended to be

typed.

Example: “Type format a: to format the diskette

in drive A.”

•Filenames and directory names are presented in

lowercase bold.

Examples: autoexec.bat and c:\windows

•Syntax lines consist of a command and all its

possible parameters. Commands are displayed in

lowercase bold; variable parameters (those for which

you substitute a value) are displayed in lowercase

italics; constant parameters are displayed in lower-

case bold. The brackets indicate items that are

optional.

Example: del [drive:] [path] filename [/p]

•Command lines consist of a command and may

include one or more of the command’s possible

parameters. Command lines are presented in the

Courier New font.

Example: del c:\myfile.doc

•Screen text is text that appears on the screen of your

monitor or display. It can be a system message, for

example, or it can be text that you are instructed to

type as part of a command (referred to as a command

line). Screen text is presented in the Courier New

font.

Example: The following message appears on your

screen:

No boot device available

Example: “Type md c:\dos and press <Enter>.”

•Variables are placeholders for which you substitute a

value. They are presented in italics.

Example: DIMM_x(where x represents the DIMM

socket designation)

xii

Andere Handbücher für PowerEdge 4200 Series

Inhaltsverzeichnis

Andere Dell Server Handbücher

Dell

Dell PowerConnect M8428-k Technisches Handbuch

Dell

Dell POWEREDGE M905 Bedienungsanleitung

Dell

Dell PowerEdge R620 Bedienungsanleitung

Dell

Dell 1955 Technisches Handbuch

Dell

Dell PowerEdge R300 Bedienungsanleitung

Dell

Dell POWEREDGE 1900 Bedienungsanleitung

Dell

Dell PowerEdge E10S Bedienungsanleitung

Dell

Dell Wyse P25 Bedienungsanleitung

Dell

Dell E75S Series Handbuch

Dell

Dell PowerEdge T410 Bedienungsanleitung

Dell

Dell PowerEdge Bedienungsanleitung

Dell

Dell PowerEdge 1750 Handbuch

Dell

Dell PowerEdge R450 Handbuch

Dell

Dell PowerEdge T310 Bedienungsanleitung

Dell

Dell PowerEdge FX2 Bedienungsanleitung

Dell

Dell PowerEdge R530 Bedienungsanleitung

Dell

Dell E33S001 Bedienungsanleitung

Dell

Dell PowerEdge R630 Bedienungsanleitung

Dell

Dell poweredge t330 Bedienungsanleitung

Dell

Dell PowerEdge R510 Bedienungsanleitung

Dell

Dell PowerVault DL2300 Bedienungsanleitung

Dell

Dell EMC PowerEdge C6520 Handbuch

Dell

Dell CX700 Bedienungsanleitung

Dell

Dell PowerEdge 8450 Technisches Handbuch

Beliebte Server Handbücher anderer Marken

HP AlphaServer ES47 Bedienungsanleitung

PowerNAS

PowerNAS CMA Bedienungsanleitung

Supero

Supero FatTwin F617R3-FT Bedienungsanleitung

EtroVISION

EtroVISION EV3151 Bedienungsanleitung

HP ProLiant Gen9 Bedienungsanleitung

Compaq

Compaq ProLiant 3000 Handbuch

iRobo

iRobo IPC2U Bedienungsanleitung

Nortel

Nortel 1000 Con?guration guide Bedienungsanleitung

Asus

Asus AP7500 Bedienungs- und Wartungshandbuch

Avid Technology

Avid Technology AirSpeed 5000 Bedienungsanleitung

HP Integrity rx2600 Installationsanleitung

Milestone

Milestone Husky IVO 350T Bedienungsanleitung

Planet

Planet NAS-7410 Bedienungsanleitung

Lenovo

Lenovo ThinkSystem SR635 V3 Bedienungsanleitung

Fujitsu

Fujitsu PRIMERGY BX900 Bedienungsanleitung

Asus

Asus RS700DA-E6 PS4 Bedienungsanleitung

Vertiv

Vertiv Avocent ACS6000 Montage- und Wartungsanleitung

A & T Internationale

A & T Internationale Xserve Service-Handbuch