Drive Medical Scout Benutzerhandbuch

The team at Drive Medical develops its products to give our customers the freedom to live

independently. This encompasses their daily home life and provides them with the opportunity

to enjoy an outing with family and friends. Our goal is to develop a range that will provide

individuals with a chance to enjoy every day life.

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Driv Med al Des n & M nufac ring, Y 1 50

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Dr e Me cal GmbH & o. KG D-883 6 Isny

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Part No MS008_I U Iss d Jan 13)

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Illus rations, pho gra s nd specif cations

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Scout Scooter

Owner’s Handbook

Scout Electric Scooter Page 1 of 14 Owner’s Handbook (Code: MS008_IFU 01/13)

QUICK REFERENCE GUIDE

Problem: Scooter will not switch on

Symptoms:

Batteries not connected

Circuit breaker has tripped

Rear and front sections not

connected

Remedy:

Check batteries connected

Push circuit breaker to reset

Check connection on front-

to-rear loom

Problem: Scooter will switch on but will not run

Symptoms:

Flat batteries

Charger plugged in

Motor in freewheel mode

Remedy:

Recharge battery

Unplug charger from scooter

Push down freewheel lever

Problem: Scooter appears slow

Symptoms:

Flat batteries

Speed setting slow

Remedy:

Recharge battery

Turn up speed dial

Problem: Seat moves whilst in use

Symptoms:

Seat not locked in position

Remedy:

Slowly rotate the seat until it

drops in place and is secure.

Problem: Tiller appears loose or will not swivel freely

Symptoms:

Tiller adjustment knob loose

Tiller Lock Applied

Remedy:

Tighten tiller adjustment knob

Release Tiller Lock

Problem: Horn sounds involuntarily / automatically

Symptoms:

The scooter has diagnosed a

fault

Remedy:

Ensure the wigwag paddle is

released and switch the

scooter off and on.

Recharge batteries if error

persists.

“Caution: Federal Law restricts this

device to sale by or on the order of a

practitioner licenced by the law of the

State in which he/she practices”

(USA Only)

CONTENTS

1. PREFACE 3

2. SAFETY NOTICE 4

2.1 Before Driving

2.2 Whilst Driving

2.3 Labelling

2.4 Electromagnetic Interference

3. PARTS INTRODUCTION 9

4. OPERATION

4.1 Control Panel

4.2 How to Operate Your Scooter

5. DRIVING ON THE ROAD 15

6. BATTERY CHARGING AND CARE 16

7. INSPECTION AND MAINTENANCE 19

7.1 Daily Checking

7.2 Service Record

7.3 Battery Pack and Tyres

7.4 Cleaning

7.5 Storage

7.6 Moving About

7.7 Disassembling the Scooter for

Transportation

7.8 Assembling the Scooter

8. TROUBLESHOOTING 24

9. SPECIFICATION 25

10. WARRANTY 26

11. APPENDIX: SERVICE RECORD

Scout Electric Scooter Page 2 of 14 Owner’s Handbook (Code: MS008_IFU 01/13)

1. PREFACE AND INTRODUCTION

Please carefully read this owner’s handbook before

using the scooter to ensure that you operate the

scooter safely. Improper use of the scooter could

result in damage, injury or traffic accidents.

This handbook also advises how to get most out of

your scooter by giving comprehensive operating,

assembly and maintenance instructions for the

scooter.

A repair and maintenance record chart and

warranty information is included with this

handbook. Please keep it in a safe place or with the

scooter.

If someone else uses the scooter make sure that you

provide him or her with this handbook for their

consideration.

As designs change some of the illustrations and

pictures in the manual may not correspond to the

scooters that you purchased. We reserve the right

to make design modifications.

The Scout range of scooters have been designed

and manufactured to provide a comfortable and

secure yet affordable solution for some mobility

requirements. They are manoeuvrable and are

suitable for indoor and some outdoor application

where the terrain is forgiving (for example smooth

paths, shopping centres, etc). They are class 2

scooters as defined by the Road Traffic Act 1988.

They feature a rotating seat and can be easily

folded and disassembled.

There are two models available:

3-wheel model for compact environments

4-wheel model for greater stability

2. SAFETY

2.1 Before Driving

The user needs to be familiar with the use and

operation of this scooter before driving.

Ride on the pavement and pedestrian areas only.

Never ride on motorways or dual carriageways.

Only use roads to cross to other side of the

pavement.

Be aware of traffic when crossing or using roads.

Use extreme caution when driving your scooter in

busy areas such as shopping malls.

Do not drive the scooter under the influence of

drink or drugs, or when you are tired.

Be careful when using the scooter in low light. It has

not been design for use at night.

Before using the scooter in busy or hazardous

environments, familiarise yourself with the

operation of the scooter. Practice in an open and

safe area which is free from hazards and other

people. Turn the speed dial down for your initial

practice.

2.2 Whilst Driving

Do not use your scooter on surfaces that are

muddy, gravelly, bumpy, narrow, snowed over, icy;

or on towpaths near to canals which are not

guarded.

Do not use your scooter outside when it is raining,

snowing, misty or windy.

Do not make erratic turnings on your scooter.

Bear in mind driving motions such as accelerating,

stopping, turning, reversing, and the effect of

gradients.

Scout Electric Scooter Page 3 of 14 Owner’s Handbook (Code: MS008_IFU 01/13)

Slow down when driving on gradients. Always lean

forward when climbing a steep gradient. Do not

travel on gradients exceeding those stated on the

diagram below:

Do not drive on roads with large drops or potholes.

The scooter is not suitable for carrying passengers.

Do not use the scooter to carry heavy goods.

Do not use a mobile phone or other wireless

communication devices whilst driving. Always stop

somewhere suitable and switch off the scooter

before using the phone.

Do not set in freewheel mode when driving,

especially on a gradient. Ensure that the scooter’s

automatic brake is applied before use.

Do not exceed the weight limit of the scooter.

2.3Labelling

Please carefully read all labels applied to the

scooter before driving. For future reference, do not

remove them from the scooter. The labels are also

shown below:

NEVER LIFT SCOOTER UP BY THE

REAR OR FRONT OF SHROUD

Above: Located on rear shroud

WARNING

Never operate the freewheel lever while

seated on the scooter or on an incline!

OPERATION OF THE FREEWHEEL LEVER

Always pull UP FIRMLY for freewheel mode

Always push DOWN FIRMLY for drive mode

Above: Located by freewheel lever on rear

WARNING:

EMI

REFER TO

OPERATORS

MANUAL FOR

INFORMATION

Above: Located on rear

WARNING:

EMI

REFER TO

OPERATORS

MANUAL FOR

INFORMATION

THIS UNIT HAS

ACHIEVED 20 V/m

EMI TESTING

REF MS008PB

S/No

Drive Medical Ltd (HX5 9JP)

Drive Medical GmbH (D-88316)

Maximum User Mass 130kg

5 06 02 6 6 8 48 7 11

MADE IN

VIETNAM

Above: Located on rear

WARNING

Please hold the tiller before loosen

the tiller adjustment knob.

Before lifting or driving the scooter

make certain the tiller adjustment

knob is fully tightened.

Never attempt to adjust the tiller

whilst the scooter is in motion

Above: Located on tiller

2.4Electromagnetic Interference

Scooters may be susceptible to electromagnetic

interference (EMI) from sources such as mobile

phones, walkie-talkies, TV and radio broadcast

stations and amateur radio sets. In some cases,

there is a risk this interference may cause

involuntary movement of the scooter. The scooter

has been tested and passed to withstand

interference to a level of 20V per metre.

Be aware that the above sources may cause

involuntary movement due to EMI. Exercise caution

whilst using the aforementioned devices and avoid

close proximity to TV and Radio broadcast stations.

The addition of components or accessories may

effect the EMI susceptibility of the scooter. Do not

fit accessories other than Drive Medical authorised

accessories.

Scout Electric Scooter Page 4 of 14 Owner’s Handbook (Code: MS008_IFU 01/13)

3. PARTS INTRODUCTION

Scout 4-wheel pictured below

CONTROL

PANEL

CHARGER

SOCKET

TILLER ADJ.

KNOB

SEAT

POST

BATTERY

PACK

TILLER

LOCK

Rear section shown below (applicable to both models)

FREE-

WHEEL

LEVER

ANTI TIP

WHEEL

4. OPERATION

4.1 Control Panel

SPEED

DIAL

WIGWAG

PADDLE

BATTERY

GAUGE

HORN

BUTTON

4.2 How To Operate Your Scooter

Key Ignition. The key ignition acts as the power

switch for the scooter. To switch the power on, turn

the key clockwise and battery gauge should

illuminate. To switch the power off, turn the key

anticlockwise, after which the battery gauge should

switch off and the key can be removed.

Do not turn the ignition off whilst driving

as this will lead to an emergency stop and

possible risk of damage or injury.

Speed Dial. Turn the speed dial to determine the

maximum speed of the scooter. Turn the dial

clockwise to increase the speed setting and turn the

dial anticlockwise to decrease the speed setting.

Do not adjust the speed dial whilst driving

as this could result in loss of control. Do

not set the highest speed whilst driving

indoors.

Tiller Lock. When the tiller is centred, pull the tiller

lock down to secure the tiller for transportation.

Push the tiller lock up to release.

Always ensure the tiller lock is disengaged

when driving the scooter. Always check

the tiller moves freely before driving.

Moving and Braking. To move forward, pull the right

hand side of the wigwag paddle with your hand

towards you whilst resting the palm of your hand on

the lower handle bar. Pull the left hand side of the

wigwag paddle towards you and the scooter will

move backwards, emitting an audible reversing

alarm. To brake, release the wigwag paddle which

will return to neutral and activate the

electromagnetic brake automatically which will

bring the scooter to a prompt stop. The wigwag

paddle allows you to control the speed of the

scooter up to a maximum speed determined by the

Speed Dial. The further the wigwag paddle is

deflected, the faster the scooter will go (up to

4mph).

Scout Electric Scooter Page 5 of 14 Owner’s Handbook (Code: MS008_IFU 01/13)

Warning

Do not push both left and right hand

sides of the wigwag simultaneously. You

will not be able to control the scooter.

Horn Button. Press the horn button to sound the

horn, Release the button to stop the horn. The horn

is the yellow button located on the control panel.

Braking –Electromagnetic Brake. Release the

wigwag paddle completely, and the

electromagnetic brake will be activated

automatically and the scooter will stop.

When on a gradient, never set the vehicle

to freewheel mode. The brakes will not be

applied.

Seat. The seat can be rotated and locked in position

at 45º intervals. Push the seat lever forward and

swivel the seat. Release the lever and then continue

swivelling the seat until it locks in position.

Attention.

Return the seat to the forward position

before driving.

Adjusting the Seat Height.

Remove the seat from your

scooter then remove the locking

pin (arrowed). Move the chrome

seat post to the desired height.

Adjust the seat post height so

that there is a predrilled hole to

reinsert the locking pin. Insert

the locking pin and lock.

Battery Gauge. The battery gauge on the tiller

console lights LEDs to show remaining power:

Green (3 or 4 LEDS lit) - 40% - 100% capacity

Yellow (2 LEDs lit) - draining charge (10% - 30%)

Red (1 LED lit) - immediate recharge is necessary.

The remaining power indicated by the battery gauge

will vary by the driving time incurred and how you

drive. Repeated starting, stopping and climbing will

consume power more quickly. The gauge is shown

previously.

If the leftmost LED is flashing, this means the scooter

has encountered a problem. The LED will flash a

number of times then pause. Count the number of

flashes to determine the problem.

If you experience any flash sequences first restart the

scooter, ensuring the wigwag paddle is released. If this

does not remedy the problem recharge the batteries.

If the error persists contact your Drive Medical Dealer.

Attention

You should recharge the batteries after

each use to ensure maximum range. Read

the Battery Charging section in the

handbook before use.

Circuit Breaker (

Arrowed Below)

. The circuit

breaker may trip when the scooter is under

excessive load or when travelling on steep inclines.

It will be more prone to tripping when the scooter is

low on battery charge. Under normal conditions the

circuit breaker button will protrude by 2mm –3mm.

If the circuit breaker has tripped the button will

protrude by 7mm. To reset the circuit breaker, push

the button in and the scooter should operate as

normal.

Scout Electric Scooter Page 6 of 14 Owner’s Handbook (Code: MS008_IFU 01/13)

Freewheel Lever

Engaged (Drive) Mode:

Push the lever down

completely and the

scooter can be driven by

the motor.

Freewheel Mode:

Pull the lever up and

switch the scooter off.

The scooter can now be

pushed / moved

manually.

Warning

The lever should only be set to

FREEWHEEL when on flat ground and

unoccupied by the user. Otherwise, there

is a risk of damage or injury.

Tiller Adjustment

The tiller can be adjusted in to many different positions

to suit each user. To adjust follow the steps below:

1. Loosen the knob (as shown below in the photo)

so the tiller can move.

2. Using the other hand, reposition the tiller as

required then retighten the knob to secure.

Scout Electric Scooter Page 7 of 14 Owner’s Handbook (Code: MS008_IFU 01/13)

5. DRIVING ON THE ROAD

Starting and Driving

1. Make sure the seat is installed properly.

2. Make sure the tiller has been secured properly and

the tiller lock is disengaged.

3. Fold down the armrests so you can rest your arms

on them.

4. Switch the key ignition on.

5. Check the battery gauge to see whether there is

enough power for your journey. If you have any

doubt about the remaining power, recharge the

battery pack before use.

6. Set the speed dial to a position you feel safe and

comfortable with.

7. Check the wigwag paddle and automatic brake

work correctly.

8. Before driving, check the environment around you is

safe for you to drive.

Warning

Be careful whilst driving in heavy traffic or

crowded areas. Whilst reversing the vehicle,

be aware of people or objects behind you.

Stopping

1. Release the wigwag paddle completely. The vehicle

will automatically brake and stop.

2. Switch the scooter off at the key ignition and pull

out the key.

Stopping distance will vary with speed so

begin braking as early as possible.

Always park on flat ground, switch off and

remove the key before dismounting.

6. BATTERY CHARGING AND CARE

The battery pack can be charged either when it is

installed or removed from the scooter.

To Charge

1. Switch the key ignition off.

2. Plug the charger’s power cord in to the mains.

3. If required, remove the battery pack (see next

section for details)

4. Open the charging socket cap on the battery

pack. Then connect the charger’s round plug in to

the charging socket (as shown in photo)

5. Switch on the plug socket at the mains.

To Remove the Battery Pack

1. Switch the key ignition off.

2. Lift out of the scooter using the handle on the

battery pack.

To Install The Battery Pack

Lower the battery pack in to the scooter.

Use the locking lever to secure the battery pack.

Scout Electric Scooter Page 8 of 14 Owner’s Handbook (Code: MS008_IFU 01/13)

Charger Light

The charger light will illuminate orange to indicate

the batteries are charging. The charging duration is

about 8 hours, however to a 12 hour charge is

recommended for optimum performance. The

orange light will turn green when charging is

complete.

Ensure that the charger is removed from

the mains and the scooter or battery pack

after charging. Failure to do this may

flatten the battery.

Do not remove the battery pack whilst the

scooter is switched on.

Suggestions

1. Do not disconnect the charger cord until

charging is completed and the light is lit

Green.

2. When fully charged the battery charger

will still trickle charge the battery for

optimum range.

3. Even when not in use, the scooter should

be charged at least every week to

ensure battery longevity.

4. Ambient temperature will effect

charging time. Charging time will be

longer in cold environments.

5. The batteries carry a 1 year warranty

which covers manufacturing defects

only. It does not cover battery faults as

result of not following the guidelines

herein.

Warning

1. Only use the charger supplied with the

scooter. Using the wrong type of

charger may cause damage. Never

disassemble or modify the scooter.

2. Always charge the scooter in a well

ventilated space. Avoid direct sunlight

or contact with water and moisture.

3. Do not charge or operate the scooter in

temperatures below -10ºC or above

50ºC. Do not expose the battery pack

to these temperatures.

About the Battery Pack

The battery pack contains two 12V 12ah batteries.

The batteries are sealed lead acid type and are

maintenance free and are non-spillable. They are

fitted with spade terminals.

The batteries require charging every week to

ensure battery longevity.

The batteries supplied as standard with the battery

pack are classified as safe for air transport under

IATA special provision A67.

Warning

If battery pack loses contact with the

scooter during operation switch the key

ignition off, re-insert the battery pack and

switch the ignition back on.

Battery Care

1. You should recharge the batteries after each

time the scooter is used to ensure maximum

battery range. The batteries should be charged

at least once a week even if the scooter is not

used.

2. After charging or replacing a new battery,

drive the scooter for a short period to ensure

battery capacity is sufficient.

3. In cold environments, the battery may respond

more slowly and range will be reduced.

4. When driving on a gradient, the battery gauge

will fluctuate. This is a normal occurrence.

5. Battery range is reduced when driving up

gradients or on rough terrain, as the scooter

uses more power.

6. The batteries should not be charged for more

than 24 hours.

Battery Replacement

It is natural for the battery capacity to reduce with

time, even if the battery is charged as directed above.

When the battery range is about half of its peak

performance we recommend that the batteries are

changed. Continuing to use an old battery will result in

a rapid reduction in the range of the scooter and can

cause excessive wear and tear on other parts of the

scooter.

Scout Electric Scooter Page 9 of 14 Owner’s Handbook (Code: MS008_IFU 01/13)

7. INSPECTION AND MAINTENANCE

7.1 Weekly Checking

Check the following items weekly or before driving. If

you find anything abnormal contact your Drive Medical

Dealer for further inspection or advice.

Tiller. Ensure it is not loose and can turn smoothly

Speed control dial. Ensure it adjusts freely.

Wigwag paddle. Ensure scooter moves when lever

is pressed, and stops when lever released.

Motor. Check for any abnormal noise and

electromagnetic brakes work correctly.

Freewheel Lever. Ensure it works correctly.

Seat. Ensure is swivels and locks easily.

Tyres. Check tyre tread depth and for any signs of

damage such as cracking.

7.2 Service Record

To ensure your scooter is correctly serviced take it to

your Drive Medical dealer for regular servicing. We

recommend that scooters are serviced at least

annually, and your dealer may charge a fee for this.

A copy of the service record is at the back of this

handbook.

Even if the scooter has not been used, it

should still be serviced annually.

7.3 Battery Pack and Tyres

For information on the battery pack, please read

section 6 on Battery Charging and Care.

Tyre condition will be affected by how you drive

the scooter and what terrain it is driven on.

The Scout comes with solid tyres which are

puncture proof, so there is no need to check tyre

pressure.

7.4 Cleaning

The scooter should be cleaned periodically,

especially if you tend to drive on sand, gravel or in

other adverse environments.

Use a soft, wrung dry cloth to keep your scooter

clean and dust free. Use a damp cloth and mild

detergent to clean the scooter.

Warning

Do not use a hose pipe or splash water

directly on to the scooter.

Do not use petrol, solvents or vaporising

solutions as these many damage body

panels. Do not use wax

Ensure the charger is unplugged and the

scooter switched off before cleaning the

scooter.

7.5 Storage

Ensure the scooter is stored with the seat set in

the forward position, the scooter switched off with

the battery pack removed and charger

disconnected.

Store the scooter in environments which are

free from direct sunlight and water or

moisture.

7.6 Moving About

1. Switch off the scooter using the ignition key and

dismount from the scooter.

2. Lift the scooter by the chassis only.

3. For your safety ask for help if required. You will

need two or more people when moving or lifting

the scooter as a whole.

Never lift the scooter by the bumpers or

body panels, as this can cause injury or

damage.

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