Ericsson BUSINESSPHONE 50 Bedienungsanleitung

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Basic Telephone

BusinessPhone Communication Platform

User Guide

Welcome

BusinessPhone – Basic Telephone2

Welcome Welcome to the User Guide for the Basic phone in the

BusinessPhone Communication Platform from Ericsson. The

BusinessPhone Communication Platform consists of:

•BusinessPhone 50

•BusinessPhone 128i

•BusinessPhone 250

The features described in this User Guide are related to version 5.1

of the BusinessPhone Communication Platform. Some might not

work in earlier versions of the system and/or might be protected by

a hardware dongle that has to be bought separately.

The User Guide describes the facilities of the BusinessPhone

Communication Platform and the Basic telephone with a factory

defaults programming. There may be some differences in the way

your phone is programmed. Please consult system administrator if

you need further information.

The latest version of this User Guide can also be downloaded from:

http://www.ericsson.com/enterprise/archive/manuals.shtml

Note: Dialog 3210 is a system telephone, i.e. it can only be

used for an Ericsson private branch exchange that supports

this type of telephone.

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH

REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED

TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be

liable for errors contained herein nor for incidental or consequential

damages in connection with the furnishing, performance or use of

this material.

Hereby, Ericsson Austria GmbH, A-1121 Vienna, declares that this

telephone, is in conformity with the essential requirements and

other relevant provisions of the R&TTE directive 1999/5/EC.

EN/LZTBS 151 320 R1A

stored in retrieval system, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording or

otherwise, without prior written permission of the publisher.

Quick Reference Guide and Quick Reference Card

–Basic Telephone

System telephone for BusinessPhone Communication Platform

Answer calls

Answer: Lift handset

Answer on another

extension: Lift handset Ext. No. 6

Save external number: Save/Redial g

(Before you finish the call)

Redial: Save/Redial g

Make calls

Internal calls: Lift handset Ext. No.

External calls: Lift handset 0External No.

Common

abbreviated number: Lift handset Abbreviated No.

Individual

abbreviated number: **(Abbreviated No. 0–9)

Last external

number redial: ***

Save external number: Save/Redial g

(Before you finish the call)

Redial: Save/Redial g

Automatic redial: Automatic redial 1 g

Replace handset

Lift handset when called back

Cancel: Automatic redial 1 (g

Pause on/off: Pause auto redial g

You get busy tone or no answer

Automatic call-back: 5Replace handset

Lift handset when called back

Camp-on: 4Keep handset off hook

Intrusion: 8

Conference

Ongoing conversation: Inquiry gCall 3rd party

Message/Conference g

Inquiry

Ongoing conversation: Inquiry gCall 3rd party

Refer back

Switch between calls: Line {gor Inquiry {g

End call: X

Transfer

Transfer a call: Inquiry gCall 3rd party

Replace handset

Before or after answer)

During calls

Monitoring: s

Individual hold: Line g

Press flashing key to retake

DISA and Message check:

DISA number Message system

Password

Company number

Quick Reference Guide and Quick Reference Card –Basic Telephone

Call forwarding

Fixed diversion: *21#

Internal diversion: *21*New No. #

Cancel: #21#

Follow me, re-direct

from answering

extension: *21*Own No. *

New No. #

Cancel: #21*Own No. #

Bypass call forwarding: *60*Ext. No. #

External diversion:

Program: *22*Line access code

External No. #

Cancel: #22#

Re-activate: *22*#

Messages

“Call me”:Message/Conference g#

Voice: Message/Conference g

9Speak

Play-back: *

Re-record: 9Speak

Send: #

Check received: Message/Conference {g

Information

Enter information

(pre-text): *23*Enter “Info code”

and ”Completing info”

(see below) #

Erase information: #23#

Info code Completing info

Time of return 1. hour (00-23) minute (00-59)

Date of return 2. month (01-12) day (01-31)

Lunch 3. back at, hour minute

Meeting 4. back at, hour minute

Vacation 5. back, month day

Illness 6. back, month day

Individual abbreviated numbers

**0..................................................................

**1..................................................................

**2..................................................................

**3..................................................................

**4..................................................................

**5..................................................................

**6..................................................................

**7..................................................................

**8..................................................................

**9..................................................................

Special account numbers for business calls:

Account numberProject name

This is a part of ENL/ZTBS 151 320 R1A

This is a part of EN/LZTBS 151 320 R1A. Subject to alteration without prior notice.

5BusinessPhone –Basic Telephone

Table of Contents

page

Description ....................................................... 6

Incoming Calls ................................................. 8

Outgoing Calls ............................................... 10

During Calls .................................................... 15

Call Forwarding .............................................. 20

Information ..................................................... 25

Internal Messages .......................................... 28

Mailbox System .............................................. 34

Abbreviated Numbers .................................... 40

Group Facilities .............................................. 43

Other Useful Facilities ..................................... 49

Security .......................................................... 56

Least Cost Routing ........................................ 59

Optional Equipment ....................................... 60

Programming ................................................. 63

Visible Signals ................................................ 66

Audible Adjustments ...................................... 67

Tones and Signals .......................................... 69

Useful Hints .................................................... 71

Installation ...................................................... 72

Glossary ......................................................... 75

Index .............................................................. 78

Telephone Toolbox and Voice Guide ............... 81

Description

BusinessPhone –Basic Telephone6

Description

7BusinessPhone –Basic Telephone

Description

1 Message / Conference

a. To send and receive messages. See section “Internal

Messages”on page 28.

b. To establish a telephone conference. See section “During Calls”

on page 15.

2 Programmable key / Headset key

a. Storing numbers and program functions.

b. The headset function is only available with option unit

(DBY 410 02) installed. The headset key is programmed by the

system administrator. See section “Optional Equipment”on

page 60.

3 Programmable keys

Storing numbers and program functions. See section

“Programming”on page 63.

4 Inquiry

To make an inquiry to an internal or external party.

See section “During Calls”on page 15.

5 Line

Line key for in and outgoing calls.

6 Volume control

To adjust the volume. See section “Audible Adjustments”on

page 67.

7 Mute

To switch the microphone on or off. See section “During Calls”on

page 15.

8 Loudspeaker on/off

To switch the loudspeaker on or off. See section “During Calls”on

page 15.

9 Clear

To disconnect calls.

10 Loudspeaker

11 Handset with hearing aid function

Please note: The handset may retain small metal objects

in the earcap region.

Incoming Calls

BusinessPhone –Basic Telephone8

Incoming Calls

A ringing signal and a flashing lamp indicates an incoming internal

or external call.

Answer calls

uLift the handset

On another extension

You can answer a call to another extension from any phone in your

office.

uz Lift the handset and call the ringing extension

You receive busy tone.

6Press

A second call is waiting

A muted ringing signal will inform you, during a conversation, that

a second call is waiting on your phone.

To answer the second call:

XPress to finish the ongoing call

The new call will be signalled on your phone.

Line {gPress to receive the new call

9BusinessPhone –Basic Telephone

Incoming Calls

Save and redial incoming calls

When you receive an incoming external call, you can save the

number in order to redial it easily (the number can contain

maximum 24 digits). Previously saved number is erased.

Save number

Before you quit the call:

Save/Redial gPress to save the dialled number (pre-programmed)

Redial number

Save/Redial gPress to redial the saved number (pre-programmed)

Outgoing Calls

BusinessPhone –Basic Telephone10

Outgoing Calls

Sometimes you make a call but the person is not available. These

functions will help you in your attempts to establish contact with the

called party.

Make calls

How to make internal and external calls.

uLift the handset and dial either:

zAn extension number to make an internal call,

0z The digit(s) for external call access and the external number

Note: Which digit to press for external call access,

depends on the configuration of the system.

dor XTo end the call

Note: You can make your calls faster, using common

abbreviated numbers and by programming your own

abbreviated numbers.

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