Fujitsu PRIMERGY TX300 S5 Bedienungsanleitung

Edition September 2009

PRIMERGY TX300 S5

Operating manual

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TX300 S5 Operating manual

Contents

1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.1 Concept and target groups for this manual . . . . . . . . . . 7

1.2 Documentation overview . . . . . . . . . . . . . . . . . . . . 8

1.3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.4 Notational conventions . . . . . . . . . . . . . . . . . . . . 19

1.5 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . 19

2 Installation steps, overview . . . . . . . . . . . . . . . . . . 23

3 Important information . . . . . . . . . . . . . . . . . . . . . 25

3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 25

3.2 ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . 32

3.3 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 32

3.4 FCC Class A Compliance Statement . . . . . . . . . . . . . 33

3.5 Transporting the server . . . . . . . . . . . . . . . . . . . . 34

3.6 Notes on installing in the rack . . . . . . . . . . . . . . . . . 35

3.7 Environmental protection . . . . . . . . . . . . . . . . . . . 36

4 Hardware installation . . . . . . . . . . . . . . . . . . . . . . 39

4.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 40

4.2 Setting up the floorstand model . . . . . . . . . . . . . . . . 40

4.3 Installing/removing the rack model . . . . . . . . . . . . . . 42

4.3.1 Rack requirements . . . . . . . . . . . . . . . . . . . . . . . . 42

4.3.2 Installation in PRIMECENTER/DataCenter rack . . . . . . . . . 47

4.3.3 Installation in Classic Rack . . . . . . . . . . . . . . . . . . . 50

4.3.4 Installation in 3rd party racks . . . . . . . . . . . . . . . . . . 59

4.4 Connecting devices to the server . . . . . . . . . . . . . . . 60

Operating manual TX300 S5

Contents

4.5 Connecting the server to the mains . . . . . . . . . . . . . . 61

4.5.1 Using cable ties . . . . . . . . . . . . . . . . . . . . . . . . . . 63

4.6 Notes on connecting/disconnecting cables . . . . . . . . . . 64

5 Starting up and operation . . . . . . . . . . . . . . . . . . . . 65

5.1 Access to the drives . . . . . . . . . . . . . . . . . . . . . . . 65

5.1.1 Access to the accessible drives (floorstand model) . . . . . . . . 65

5.1.2 Access to the HDD modules (floorstand model) . . . . . . . . . 67

5.2 Controls and indicators . . . . . . . . . . . . . . . . . . . . . 68

5.2.1 Front of server . . . . . . . . . . . . . . . . . . . . . . . . . . 68

5.2.1.1 ID card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

5.2.1.2 Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

5.2.1.3 Indicators on the control panel . . . . . . . . . . . . . . . . 70

5.2.1.4 Indicators on the drives . . . . . . . . . . . . . . . . . . . . 71

5.2.2 Rear of server . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

5.2.2.1 Indicators on the connection panel . . . . . . . . . . . . . . 73

5.2.2.2 Indicator on hot-plug power supply unit . . . . . . . . . . . . 76

5.3 Switching the server on and off . . . . . . . . . . . . . . . . 77

5.4 Configuring the server . . . . . . . . . . . . . . . . . . . . . 79

5.4.1 Configuring the SAS/SATA RAID controller . . . . . . . . . . . . 79

5.4.2 Configuring the server and installing the operating system with

the ServerView Installation Manager . . . . . . . . . . . . . . . 80

5.4.3 Configuring the server and installing the operating system without

the ServerView Installation Manager . . . . . . . . . . . . . . . 81

5.5 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 82

6 Property and data protection . . . . . . . . . . . . . . . . . . 83

6.1 BIOS Setup security functions . . . . . . . . . . . . . . . . . 83

7 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 85

7.1 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 85

7.2 Server switches itself off . . . . . . . . . . . . . . . . . . . . 86

7.3 Screen remains blank . . . . . . . . . . . . . . . . . . . . . . 86

TX300 S5 Operating manual

Contents

7.4 Flickering stripes on monitor screen . . . . . . . . . . . . . 87

7.5 No screen display or display drifts . . . . . . . . . . . . . . 87

7.6 Incorrect date and time . . . . . . . . . . . . . . . . . . . . 88

7.7 Hard disk drive error messages at system boot . . . . . . . 88

7.8 Added drive reported as defective . . . . . . . . . . . . . . 89

7.9 Error message on screen . . . . . . . . . . . . . . . . . . . 89

8 CSS components . . . . . . . . . . . . . . . . . . . . . . . . 91

8.1 Hot-plug components . . . . . . . . . . . . . . . . . . . . . 91

8.1.1 Hot-plug power supply units . . . . . . . . . . . . . . . . . . . 92

8.1.1.1 Replacing the hot-plug power supply unit . . . . . . . . . . 92

8.1.2 Hot-plug hard disk drives . . . . . . . . . . . . . . . . . . . . 93

8.1.2.1 3.5-inch HDD module and dummy module . . . . . . . . . . 94

8.1.2.2 2.5-inch HDD module and dummy module . . . . . . . . . . 95

8.1.2.3 Handling hard disk drives and HDD modules . . . . . . . . 96

8.1.2.4 Removing/installing the dummy module . . . . . . . . . . . 97

8.1.2.5 Installing the HDD module . . . . . . . . . . . . . . . . . . 98

8.1.2.6 Removing the HDD module . . . . . . . . . . . . . . . . . 100

8.1.3 Replacing hot-plug fan modules . . . . . . . . . . . . . . . . . 102

8.2 Non-hot-plug components . . . . . . . . . . . . . . . . . . . 105

8.2.1 Replacing a memory module . . . . . . . . . . . . . . . . . . 106

8.2.1.1 Removing and installing a fan bracket . . . . . . . . . . . . 106

8.2.1.2 Removing a defective memory module . . . . . . . . . . . 108

8.2.1.3 Installing a new memory module . . . . . . . . . . . . . . . 108

8.2.2 Replacing an expansion card . . . . . . . . . . . . . . . . . . 109

8.3 Opening/closing the housing . . . . . . . . . . . . . . . . . 111

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

TX300 S5 Operating manual 7

1 Preface

With top dual processor performance, the PRIMERGY TX300 S5 tower server

is an all-purpose server for medium sized companies and branches of large

enterprises. The system is ideal for use as a versatile business server for

business critical applications and dedicated tasks. Thanks to internal SAS/SATA

hard disk capacity of up to 6 or 8 TB, the PRIMERGY TX300 S5 is also suitable

for use as a platform for highly data intensive solutions. Furthermore, it is the

ideal solution for smaller mySAP installations and directory or cache services in

medium sized and large companies.

The PRIMERGY TX300 S5 offers a balanced architecture that incorporates

next generation main memory (DDR3) and I/O technologies (PCIe Gen2). The

HDD backplane is already provided for SAS 2.0 and 6 Gbit/s SAS and the

chipset prepared for the next generation of 6-core processors. High perfor-

mance, scalability, impressive reliability and excellent extension options are

combined in a powerful design.

The Cool-safe™ cooling concept with improved air flow cooling technology

(comb design) ensures the highest possible performance of the processors at

work; at the same time, the system is extremely reliable thanks to the reduced

heat dissipation.

The new PRIMERGY TX300 S5 can also be converted quickly and easily into a

space-saving rack system that only takes up 4 height units (HU).

1.1 Concept and target groups for this manual

This operating manual describes how to install, set up and operate your server.

This operating manual is intended for those responsible for installing the

hardware and ensuring that the system runs smoothly. It contains all the infor-

mation you need to put your PRIMERGY TX300 S5 into operation.

To understand the various expansion options, you will need to be familiar with

the fields of hardware and data transmission and you will require a basic

knowledge of the underlying operating system.

8 Operating manual TX300 S5

Documentation overview Preface

1.2 Documentation overview

More information on your PRIMERGY TX300 S5 can be found in the following

documents:

– "Quick Start Hardware - PRIMERGY TX300 S5" leaflet (only included as a

printed copy)

– "Quick Start Software - Quick Installation Guide" DVD booklet (only included

with the PRIMERGY ServerView Suite as a printed copy)

– "Safety notes and other important information" manual

– "Warranty" manual

– "PRIMERGY ServerView Suite Local Service Concept - LSC" manual

– "Returning used devices" manual

– "Helpdesk" leaflet

– Technical manual for the system board D2619

– "PRIMERGY TX300 S5 Server Operating Manual"

– "PRIMERGY TX300 S5 Server Options Guide"

– "D2619 BIOS Setup Utility for PRIMERGY RX300 S5 and TX300 S5"

manual

IPRIMERGY manuals are available in PDF format on the PRIMERGY

ServerView Suite DVD 2. The PRIMERGY ServerView Suite DVD 2 is

part of the PRIMERGY ServerView Suite supplied with every server.

If you no longer have the ServerView Suite DVDs, you can obtain the

relevant current versions using the order number U15000-C289.

The PDF files of the manuals can also be downloaded free of charge

from the Internet. The overview page showing the online documentation

available on the Internet can be found using the URL:

http://manuals.ts.fujitsu.com. The PRIMERGY server documentation can

be accessed using the Industry standard servers navigation option.

TX300 S5 Operating manual 9

Preface Features

Further sources of information:

– PRIMERGY Abbreviations and Glossary on the PRIMERGY

ServerView Suite DVD 2

– Manual for the monitor

– Documentation for the boards and drives

– Operating system documentation

– Information files in your operating system

1.3 Features

Customer Self Service (CSS)

The Fujitsu Technology Solutions Customer Self Service (CSS) concept

enables you to identify and replace the affected component yourself in the case

of certain error scenarios.

In the CSS concept, you can replace the following components yourself in the

event of an error:

– Hot-plug hard disk drives

– Hot-plug power supply units

– Memory modules

– System fans

– Expansion cards

For information on replacing these components, see chapter "CSS compo-

nents" on page 91.

CSS indicators on the control panel and on the back of the PRIMERGY server

provide you with information if a CSS event arises (for more information on the

behavior of these indicators, see chapter "Starting up and operation" on

page 65 and the "PRIMERGY ServerView Suite Local Service Concept - LSC"

manual on the PRIMERGY ServerView Suite DVD 2).

You can also fit your server with a ServerView Local Service Panel, which

enables you to identify the type of component affected by the error directly on

the server (for more information, see the "PRIMERGY ServerView Suite Local

Service Concept - LSC" manual on the PRIMERGY ServerView Suite DVD 2).

In addition, CSS errors are displayed in the ServerView Operations Manager,

the server management software from Fujitsu Technology Solutions.

10 Operating manual TX300 S5

Features Preface

In the event of errors, the ServerView Operations Manager refers you directly to

the affected component and its order information in the Illustrated Spares

catalog of the server in question.

System board

The features of the system board are described in the technical manual for the

system board D2619 for the hardware and in the BIOS Setup manual for the

firmware.

Trusted Platform Module (TPM)

A Trusted Platform Module (TPM) for safer storage of keys can be implemented

as an option. This module enables programs from third party manufacturers to

store key information (e.g. drive encryption using Windows Bitlocker Drive

Encryption).

The TPM is activated via the BIOS system (for more information, refer to the

Fujitsu Technology Solutions BIOS manual).

VCAUTION!

– When using the TPM, note the program descriptions provided by the

third party manufacturers.

– You must also create a backup of the TPM content. To do this, follow

the third party manufacturer's instructions. Without this backup, if the

TPM or the system board is faulty you will not be able to access your

data.

– If a failure occurs, please inform your service about the TPM

activation before it takes any action, and be prepared to provide them

with your backup copies of the TPM content.

Slots for expansion cards

The server can be flexibly expanded via seven slots (two PCIe Gen2 x8 and five

PCIe Gen2 x4). PCIe Gen2 doubles the bandwidth of currently existing PCIe

busses and allows improved system performance.

One of these slots is occupied with one of two possible SAS/SATA RAID

controllers.

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