IBM 884155U Bedienungsanleitung

xSeries 236 Ty pe 8841

Hardware Maintenance Manual and

Troubleshooting Guide

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xSeries 236 Ty pe 8841

Hardware Maintenance Manual and

Troubleshooting Guide

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Note

vBefore using this information and the product it supports, read Appendix B, “Safety information,” on page 153 and

Appendix C, “Notices,” on page 187.

vThe most recent version of this document is available on the World Wide Web at http://www.ibm.com/pc/support/.

11th Edition (October 2007)

The most recent version of this document is available on the World Wide Web at http://www.ibm.com/

support.

US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

About this manual

This document contains basic configuration information, diagnostic information, error

codes, error messages, service information, and asymptom-to-FRU index for the

IBM®xSeries®236 Type 8841 server.

Important: The field replaceable unit (FRU) procedures in this document are

intended for trained servicers who are familiar with IBM products.

Customer replacement units (CRUs) can be replaced by the customer.

See Chapter 7, “Parts listing Type 8841,” on page 143, to determine if

the component being replaced is aFRU or aCRU. Before servicing an

IBM product, be sure to read Appendix B, “Safety information,” on page

153.

Important safety information

Be sure to read all caution and danger statements in this book before performing

any of the instructions.

Leia todas as instruções de cuidado eperigo antes de executar qualquer operação.

Prenez connaissance de toutes les consignes de type Attention et

Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione edi pericolo prima di effettuare

qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución ypeligro ante de llevar a

cabo cualquier operación.

WARNING: Handling the cord on this product or cords associated with accessories

sold with this product, will expose you to lead, achemical known to the State of

California to cause cancer, and birth defects or other reproductive harm. Wash

hands after handling.

ADVERTENCIA: El contacto con el cable de este producto ocon cables de

accesorios que se venden junto con este producto, pueden exponerle al plomo, un

elemento químico que en el estado de California de los Estados Unidos está

considerado como un causante de cancer yde defectos congénitos, además de

otros riesgos reproductivos. Lávese las manos después de usar el producto.

©Copyright IBM Corp. 2004, 2007 iii

Online support

You can download the most current diagnostic, BIOS flash, and device-driver files

from http://www.ibm.com/support/. For alist of supported options for the server, go

to http://www.ibm.com/pc/us/compat/.

iv xSeries 236 Type 8841: Hardware Maintenance Manual and Troubleshooting Guide

Contents

About this manual ....................... iii

Important safety information .................... iii

Online support .........................iv

Chapter 1. General information...................1

Related documentation ......................1

Notices and statements used in this document..............2

Features and specifications.....................3

Server controls, LEDs, and power ..................3

Front view ..........................4

Rear view ..........................6

Server power features.......................7

Turning on the server ......................7

Turning off the server ......................8

Chapter 2. Configuration .....................9

Starting the Configuration/Setup Utility program .............9

Chapter 3. Installing options ...................11

Installation guidelines ......................11

System reliability guidelines ...................11

Working inside the server with the power on .............12

Handling static-sensitive devices .................12

Removing the server door .....................13

Removing the server left-side cover air baffle and bezel ..........14

Removing the left-side cover ...................14

Removing the air baffle .....................15

Removing the bezel ......................16

Replacing hot-swap fans .....................17

Replacing afront fan (1 or 2)...................18

Replacing acenter fan (3 or 4) ..................19

Replacing arear fan (5 or 6) ...................20

Installing the 670-Watt hot-swap power-supply option...........21

Replacing ahot-swap power supply ................24

Installing or replacing an adapter ..................25

Installing or replacing ahot-plug adapter (slot 6) ...........28

Installing an IBM Remote Supervisor Adapter II SlimLine ........29

Installing the ServeRAID-7k adapter ................31

Installing ahot-swap hard disk drive .................32

Installing memory modules ....................33

Installing amicroprocessor ....................35

Replacing amicroprocessor and heat sink ..............39

Replacing the battery ......................42

Completing the installation.....................45

Installing the server bezel and left-side cover .............46

Installing the server door ....................48

Connecting the cables .....................49

Updating the server configuration .................50

Input/output connectors ......................51

Auxiliary-device connector....................52

Ethernet connector ......................52

Integrated system management (Remote Supervisor Adapter II SlimLine

Ethernet and ASM) connector .................52

©Copyright IBM Corp. 2004, 2007 v

Keyboard connector ......................53

Parallel port connector .....................53

Serial-port connectors .....................53

Universal Serial Bus connectors .................54

Video connector .......................54

Chapter 4. Service replaceable units ................55

Microprocessor removal .....................56

Thermal grease.........................58

Operator information panel (external LED card) .............59

Diagnostics panel card ......................61

Power reset card ........................62

Diskette drive .........................63

CD-ROM drive .........................64

Hard disk drive backplane .....................65

Power supply cage assembly ...................66

Center-fan and adapter-support bracket................67

Center-fan support bracket (dual fan guide) .............69

Adapter-support bracket ....................70

Front fan housing (PCI fan guide) ..................72

Front USB connector assembly ...................73

Switch card assembly ......................74

System board .........................76

System-board internal connectors ..................78

System-board internal cable connectors................79

System-board switches and jumpers .................80

System-board external connectors..................82

System-board LEDs .......................83

Light path diagnostics panel ....................84

Chapter 5. Diagnostics .....................87

General checkout ........................87

Checkout procedure .......................88

Diagnostic tools overview .....................89

POST error logs ........................90

Viewing error logs from the Configuration/Setup Utility program ......90

Viewing error logs from the diagnostic programs ...........90

Diagnostic programs, error codes and messages ............91

Diagnostic text message format..................91

Starting the diagnostic programs .................92

Light path diagnostics ......................93

Power-supply LEDs .......................95

Updating the BMC firmware ....................95

Resetting the BMC firmware ....................96

Small computer system interface messages ..............97

Recovering the BIOS code ....................97

Erasing alost or forgotten password (clearing CMOS memory) .......99

Updating Remote Supervisor Adapter II SlimLine firmware ........ 100

Power checkout ........................ 100

Troubleshooting the Ethernet controller ............... 101

Network connection problems .................. 101

Ethernet controller troubleshooting chart .............. 101

Ethernet controller messages .................. 102

Chapter 6. Symptom-to-FRU index ................ 103

Beep symptoms ........................ 104

vi xSeries 236 Type 8841: Hardware Maintenance Manual and Troubleshooting Guide

No-beep symptoms ....................... 108

POST error codes ....................... 108

Light path diagnostic errors ....................114

Power-supply LED errors.....................116

Diagnostic error codes......................116

Error symptoms ........................ 122

CD-ROM drive error symptoms ................. 123

Diskette drive error symptoms .................. 123

General error symptoms .................... 124

Hard disk drive error symptoms ................. 124

Intermittent error symptoms ................... 124

Keyboard, mouse, or pointing device error symptoms ......... 125

Memory error symptoms .................... 125

Microprocessor error symptoms ................. 126

Monitor error symptoms .................... 126

Option error symptoms .................... 128

Power error symptoms .................... 129

Serial port error symptoms ................... 130

ServerGuide error symptoms .................. 131

Software error symptoms.................... 132

Service processor error codes ................... 132

SCSI error codes ....................... 132

ServeRAID error codes ..................... 133

POST (ISPR) error procedures .................. 134

Temperature error messages ................... 136

Fan error messages ...................... 136

Power error messages ..................... 137

System shutdown ....................... 137

Voltage related system shutdown................. 137

Temperature related system shutdown ............... 138

DASD checkout ........................ 138

Host built-in self test (BIST).................... 139

Bus fault messages....................... 139

Undetermined problems ..................... 140

Problem determination tips .................... 141

Chapter 7. Parts listing Type 8841 ................ 143

System ........................... 143

System replaceable units..................... 144

Keyboards (CRUs) ....................... 147

Power cords (CRUs) ...................... 148

Appendix A. Getting help and technical assistance .......... 151

Before you call ........................ 151

Using the documentation..................... 151

Getting help and information from the World Wide Web ......... 151

Software service and support ................... 152

Hardware service and support ................... 152

Appendix B. Safety information ................. 153

General safety ........................ 153

Electrical safety ........................ 154

Safety inspection guide ..................... 155

Handling electrostatic discharge-sensitive devices ........... 156

Grounding requirements ..................... 156

Safety notices (multilingual translations) ............... 157

Contents vii

Appendix C. Notices ...................... 187

Edition notice ......................... 187

Trademarks.......................... 188

Important notes ........................ 189

Product recycling and disposal .................. 189

Battery return program ..................... 189

Electronic emission notices .................... 190

Federal Communications Commission (FCC) statement ........ 190

Industry Canada Class Aemission compliance statement ........ 190

Australia and New Zealand Class Astatement ............ 190

United Kingdom telecommunications safety requirement ........ 191

European Union EMC Directive conformance statement ........ 191

Taiwanese Class Awarning statement ............... 191

Chinese Class Awarning statement ................ 191

Japanese Voluntary Control Council for Interference (VCCI) statement 192

Index ............................ 193

viii xSeries 236 Type 8841: Hardware Maintenance Manual and Troubleshooting Guide

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