IBM EServer xSeries 345 Type 8670 Bedienungsanleitung

xSeries 345 Type 8670

Hardware Maintenance Manual and Troubleshooting

Guide

ERserver

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xSeries 345 Type 8670

Hardware Maintenance Manual and Troubleshooting

Guide

ER s e r v e r

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Note

Before using this information and the product it supports, read Appendix B, “Notices”, on page 159.

Fifth Edition (February 2003)

The most recent version of this document is available on the World Wide Web at http://www.ibm.com/pc/support.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

About this manual

This manual contains diagnostic information, a Symptom-to-FRU index, service

information, error codes, error messages, and configuration information for the IBM

Eserver xSeries

™

345.

Important: The field replaceable unit (FRU) procedures are intended for trained

servicers who are familiar with IBM xSeries products. See the parts

listing in “System” on page 116 to determine if the component being

replaced is a customer replaceable unit (CRU) or a field replacable unit

(FRU).

Important safety information

Be sure to read all caution and danger statements in this book before performing

any of the instructions. See “Safety information” on page 121.

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Prenez connaissance de toutes les consignes de type Attention et Danger avant de

procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare

qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a

cabo cualquier operación.

WARNING: Handling the cord on this product or cords associated with accessories

sold with this product, will expose you to lead, a chemical known to the State of

California to cause cancer, and birth defects or other reproductive harm. Wash

hands after handling.

ADVERTENCIA: El contacto con el cable de este producto o con cables de

accesorios que se venden junto con este producto, pueden exponerle al plomo, un

elemento químico que en el estado de California de los Estados Unidos está

considerado como un causante de cancer y de defectos congénitos, además de

otros riesgos reproductivos. Lávese las manos después de usar el producto.

Online support

You can download the most current diagnostic, BIOS flash, and device driver files

from http://www.ibm.com/pc/support on the World Wide Web.

iv xSeries 345 Type 8670: Hardware Maintenance Manual and Troubleshooting Guide

Contents

About this manual .......................iii

Important safety information ....................iii

Online support .........................iii

Chapter 1. General information...................1

Related publications .......................1

Notices and statements in this book .................2

Features and specifications.....................3

Server controls and indicators ....................4

Front view ..........................4

Rear view ..........................5

Server power features.......................6

Turning on the server ......................6

Turning off the server ......................7

Standby mode ........................7

Chapter 2. Configuring your server .................9

Using the ServerGuide Setup and Installation CD ............9

System Partition .......................10

Typical NOS installation ....................10

Setting up or updating multiple servers ...............11

Installing your NOS without ServerGuide ..............11

Using the Configuration/Setup Utility program..............11

Starting the Configuration/Setup Utility program ............11

Using passwords .......................12

Using ServeRAID Manager ....................13

Using ServeRAID Manager in Startable CD mode ...........13

Using the LSI Logic Configuration Utility program ............20

Formatting a SCSI hard disk drive .................21

Updating the integrated system management firmware ..........21

Configuring the Ethernet controller..................21

High-performance Ethernet modes.................22

Chapter 3. Diagnostics .....................25

General checkout ........................25

Checkout procedure ......................26

Diagnostic tools overview .....................27

POST error logs ........................27

Viewing error logs from the Configuration/Setup Utility program ......28

Viewing error logs from diagnostic programs .............28

ServerGuide error symptoms....................28

Small computer system interface messages ..............28

Diagnostic programs and error messages ...............29

Text messages ........................29

Starting the diagnostic programs .................30

Diagnostic error message tables .................31

Identifying problems using status LEDs ................31

Power supply LEDs ......................31

Light Path Diagnostics .....................32

Recovering the BIOS code ....................36

Power checkout ........................38

Troubleshooting the Ethernet controller ................38

Network connection problems ..................38

Ethernet controller troubleshooting chart ..............39

Ethernet controller messages ..................40

Chapter 4. Customer replaceable units ...............41

Before you begin ........................41

System reliability considerations .................41

Working inside the server with the power on .............42

Handling static-sensitive devices .................42

Major components of the xSeries 345 Type 8670 server..........43

Component locations.......................44

System-board option connectors .................44

PCI riser-card option connectors .................44

System-board internal cable connectors...............45

System-board external port connectors ...............46

System-board switches and jumpers ................47

System-board LED locations ...................49

Removing the cover and bezel ...................50

Working with adapters ......................51

Adapter considerations .....................52

Installing an adapter ......................53

PCI riser card removal .....................55

Installing a ServeRAID-5i controller ................56

Installing a hot-swap drive.....................57

Installing memory modules ....................58

Installing an additional microprocessor ................60

Installing a hot-swap power-supply .................67

Replacing a hot-swap fan .....................68

Replacing the battery ......................69

Completing the installation.....................71

Installing the server cover and bezel ................71

Updating your server configuration.................71

Connecting external options ...................72

Cabling the server.......................72

Installing the server in a rack...................73

Input/output ports ........................73

Video port..........................74

Keyboard port ........................74

Auxiliary-device (pointing device) port ...............74

Ultra320 SCSI controller system-board connectors ...........75

Serial port..........................76

Universal Serial Bus version 1.1 ports ...............76

Ethernet ports ........................77

Integrated system management ports ...............77

Chapter 5. Field replaceable units .................79

DASD backplane ........................79

Diagnostics/operator panel card...................80

Power-supply cage .......................81

System board/shuttle.......................82

Chapter 6. Symptom-to-FRU index .................83

Beep symptoms ........................83

No-beep symptoms .......................86

Diagnostic panel system error LED .................86

Diagnostic error codes ......................88

Error symptoms ........................93

vi xSeries 345 Type 8670: Hardware Maintenance Manual and Troubleshooting Guide

Power-supply LED errors.....................100

POST error codes .......................101

Service processor error codes ...................107

SCSI error codes .......................107

Temperature error messages ...................107

Fan error messages ......................108

Power error messages .....................108

System shutdown .......................109

Voltage related system shutdown.................109

Temperature related system shutdown ...............110

DASD checkout ........................110

Host built-in self test (BIST) ....................110

Bus fault messages .......................111

Undetermined problems .....................111

Problem determination tips ....................112

Chapter 7. Parts listing xSeries 345 Type 8670............115

System ...........................116

Keyboard CRUs ........................117

Power cords .........................118

Chapter 8. Related service information...............121

Safety information .......................121

General safety .......................121

Electrical safety .......................121

Safety inspection guide ....................123

Handling electrostatic discharge-sensitive devices ..........124

Grounding requirements ....................124

Safety notices (multilingual translations) ..............124

Appendix A. Getting help and technical assistance ..........157

Before you call ........................157

Using the documentation.....................157

Getting help and information from the World Wide Web .........157

Software service and support ...................158

Hardware service and support ...................158

Appendix B. Notices ......................159

Edition notice .........................159

Trademarks..........................160

Important notes ........................160

Product recycling and disposal ..................161

Electronic emission notices ....................161

Federal Communications Commission (FCC) statement ........161

Industry Canada Class A emission compliance statement ........162

Australia and New Zealand Class A statement ............162

United Kingdom telecommunications safety requirement ........162

European Union EMC Directive conformance statement ........162

Taiwanese Class A warning statement ...............163

Chinese Class A warning statement ................163

Japanese Voluntary Control Council for Interference (VCCI) statement 163

Contents vii

viii xSeries 345 Type 8670: Hardware Maintenance Manual and Troubleshooting Guide

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