IDTECH ViVOpay 4800 Bedienungsanleitung

User Manual ViVOpay 4800 &

4800m

80134501-003-A

Page 1 of 18

ID TECH .

10721 Walker Street

Cypress CA 90630

USA

This document, as well as the hardware and software it describes, is furnished under license and

may only be used in accordance with the terms of such license. The content of this paper is

furnished for informational use, subject to change without notice, and not to be construed as a

commitment by ID TECH. ID TECH assumes no responsibility or liability for any errors or

inaccuracies that may appear in this document.

Except as permitted by such license, no part of this publication may be reproduced or

transmitted by electronic, mechanical, recorded, or any other method, or translated into

another language or language form without the express written consent of ID TECH. ID TECH

is a registered trademark of International Technologies and Systems Corporation. ViVOpay

and Value through Innovation are trademarks of International Technologies and Systems

Corporation. Other trademarks are the property of the respective owner.

Warranty Disclaimer: The services and hardware are provided "as is" and "as-available," and the

use of these services and hardware is at the user’s own risk. ID TECH does not make, and

hereby disclaims, any and all other express or implied warranties, including, but not limited to

warranties of merchantability, title, fitness for a particular purpose, and any warranties arising

from any course of dealing, usage, or trade practice. ID TECH does not warrant that the services

or hardware will be uninterrupted, error-free, or completely secure.

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Table of Contents

Getting Started....................................................................................................4

Overview...........................................................................................................4

Features............................................................................................................4

Unpacking the ViVOpay 4800 ...........................................................................5

Accessories.......................................................................................................5

Installing the ViVOpay 4800...............................................................................6

Radio Frequency Interference...........................................................................6

Installing the ViVOpay 4800..............................................................................6

Connecting the ViVOpay 4800.......................................................................6

Strain Relief...................................................................................................6

Mounting to the Countertop Stand.................................................................7

Installing the ViVOpay 4800m...........................................................................9

Cable installation ...........................................................................................9

Testing the Installation ....................................................................................12

Testing a Transaction..................................................................................12

Troubleshooting and Maintenance..................................................................13

Troubleshooting...............................................................................................13

Upgrade ViVOpay 4800 Firmware...................................................................14

Required Items ............................................................................................14

Preparation..................................................................................................14

Firmware Download Process.......................................................................14

Appendix A........................................................................................................16

Specifications....................................................................................................16

ViVOpay 4800 and 4800m Specifications .......................................................16

ViVOpay 4800 Physical Specifications........................................................16

ViVOpay 4800m Physical Specifications .....................................................16

Lithium Battery Warning..................................................................................16

Regulatory Compliance...................................................................................17

FCC Part 15 Class A Equipment .................................................................17

FCC Information for User.............................................................................17

Industry Canada Class A Equipment...........................................................17

Industry Canada Information for User..........................................................17

Glossary ............................................................................................................18

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Getting Started

Overview

The ViVOpay 4800 seamlessly integrates with existing POS systems and requires

minimal counter space at checkout stands. The ViVOpay 4800 is a counter-top

contactless reader with serial RS-232 to POS systems. The ViVOpay 4800 is available

with an MSR accessory called the ViVOpay 4800m (PN 560-1501-XX). The ViVOpay

4800 readers comply with ISO/IEC 18092 to support the full peer-to-peer NFC feature

set.

ViVOpay 4800 supports the following contactless payment applications with version AR

2.1 of the Advance Reader firmware:

MasterCard PayPass MagStripe v3.3

Visa payWave MSD v2.0.2

American Express, ExpressPay v1.0

Discover Zip v1.0

Google Wallet

ViVOcard 1, 2, and 3

Later versions may support different payment applications. You can use the Get Module

Version serial command to return a list of supported applications. For more information,

see the Advanced Reader Serial Interface Developers Guide.

This document assumes that users are familiar with their host POS systems and all

related functions.

Features

The following features are supported:

ISO 14443 type A/B and Mifare based contactless payment transactions

ISO 18092 support for peer-to-peer NFC devices and smartphones

Support for Soft SAM

Buzzer

Industry standard LED indicators

Real-time clock

Environmental compliance

Field-upgraded firmware

Full serial programming interface over serial port

Two-track MSR (4800m PN 560-1501-XX only)

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Unpacking the ViVOpay 4800

The ViVOpay 4800 requires a data cable and a power supply if you are not powering the

reader through the data cable. Verify that you have all the required components for the

installation.

ViVOpay 4800 (PN 540-1401- XX*)

*XX designates color and other

superficial variations of the base model.

ViVOpay 4800m(PN 560-1501-XX*)

*XX designates color and other

superficial variations of the base model.

Data cable

RS-232 Serial (PN 220-2463-XX*)

*XX designates cable length.

Power supply

*US/North America (PN 140-2035-04)

You may also need the following:

Contactless test card (ViVOcard Contactless Test Card P/N 241-0015-03)

Accessories

The following accessories are available for the ViVOpay 4800.

Part Number Description

520-1191-00 Countertop Stand ViVOpay 4800

Page 5 of 18

Installing the ViVOpay 4800

Radio Frequency Interference

To perform contactless transactions, the ViVOpay 4800 uses a radio frequency antenna.

The range (reading distance) and performance of the reader can be affected by other

radio frequency emitters and proximity to metal.

For best performance, adhere to the following guidelines:

Do no position the ViVOpay 4800 closer than 1 foot (30 cm) to other ViVOpay

4800s or other (non-NFC) RF- emitting devices. Some environments may require

greater distances.

Do not position the ViVOpay 4800 near radio transmitters.

Avoid placing the ViVOpay 4800 on or near large metal objects.

Installing the ViVOpay 4800

This section describes how to install the ViVOpay 4800. The basic steps are:

Connect to power and POS

Mount if required

Test the installation

Connecting the ViVOpay 4800

Connection to the ViVOpay 4800 is through the molded connector on the terminal side of

the reader’s data cable.

Strain Relief

To prevent accidental disconnects or data errors due to a bad connection, make sure you

provide strain relief for the data cable. If you are using the countertop stand, be certain to

engage the cable in the built-in strain as described below.

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To connect the ViVOpay 4800

1. Connect the data cable to the modular connector.

Note: The baud rate for ViVOpay 4800m is 19200 baud to match the baud rate of the

MSR. The ViVOpay 4800 is set to 19200 by default to be backward compatible with

ViVOpay 4500 reader installations. For information on how to change the baud rate,

see the ViVOpay Advanced Reader Serial Interface Developers Guide.

2. Insert the power cable into the power connector.

3. Connect the power supply to power.

The ViVOpay 4800 LEDs flash and the reader is ready to operate after about 35

seconds. If the reader fails to power up, see Troubleshooting on page 13.

Mounting to the Countertop Stand

The ViVOpay 4800 can be mounted in the Countertop Stand for easier use.

To mount the ViVOpay 4800 in the Countertop Stand

1. Assemble the ViVOpay 4800 countertop stand by inserting the saddle into the base.

Make sure to align the curved part of the saddle with the curved part of the base.

2. For a permanent installation, you can fasten the stand base to the countertop with

the provided screws. For a non-permanent installation, additional mounting solutions

can be suggested. Please contact your local support representative for further

information.

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3. Slide the bottom of the ViVOpay 4800 down into the saddle. Press the sides firmly

until the tabs snap into place.

4. The preferred cable routing of the cable is through the hole at the back of the base

and in the strain relief channel in the underside of the base.

Note: The cable should always be positioned to the back of the ViVOpay 4800- do

not route the cable towards the front of the ViVOpay 4800.

5. Attach the ViVOpay 4800 serial cable to the serial port of the POS (consult your POS

manual for additional information).

6. Connect the ViVOpay power cable to the power module. The reader will beep twice

and be ready for operation after approximately 35 seconds.

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Installing the ViVOpay 4800m

This section describes how to install the ViVOpay 480m.

The basic steps are:

Connect to power and POS

Mount if required

Test the installation

The following pictures show the ViVOpay 4800m installed in a counter top stand. Note

that the stand causes the unit to sit at a slight angle to the counter top surface.

Cable installation

1. Turn the ViVOpay 4800m over to get access to the cable routing channels, power jack,

and RJ45 10-pin connector.

Warning: Do not use 8-pin connectors as they can damage the jack. Use only ID TECH-

approved cabled with 10-pin connectors.

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2. Select the channel to be used for routing the cable. You can choose to use either of the

two channels on the bottom of the stand or any of the three channels at the bottom of the

ViVOpay 4800m underneath the stand. This decision should be based on the installation

requirements.

3. If you want to use any of the channels on the bottom of the ViVOpay 4800m, you need to

remove the stand by depressing the spring clip on the wide side of the stand and lifting

the stand off of the ViVOpay 4800.

4. Lay the stand to the side of the ViVOpay 4800.

5. You attach the power to the power receptacle on the bottom of the ViVOpay 4800.

Page 10 of 18

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