Ingenico AXIUM EX8000 Bedienungsanleitung

AXIUM EX8000

User Guide

www.ingenico.com

13-17 rue Pagès, 92150 Suresnes – France

Banks and Acquirers International Holding, SAS / 814 767 216 RCS Nanterre

Table of Contents

1. Introduction

2. Presentation

2.1 Content of the box

2.2 Overview of AXIUM EX8000

2.3 Key Locations and Functions

2.4 Touch Panel

3. Use of the terminal

3.1 Power on/Power off the terminal

3.2 Reading cards

3.3 Front scanner Usage

3.4 USB Type-C

4. Installation

4.1 Recommendations

4.2 Screen Protective film

4.3 Installing modules

4.4 Battery

4.5 Visual Impaired (VI) Accessory

5. Recommendations

5.1 Safety

5.2 Security of your terminal

5.3 Fixed installation

5.4 Cleaning the terminal

5.5 Transport and storage

6. Safety and Standards

7. Troubleshooting

Contents

AXIUM EX8000

07/11

Banks and Acquirers International Holding SAS

We hope that you will be fully satisfied with your new AXIUM EX8000

terminal.

Read this guide to understand and make the best use of your terminal. It

presents you the necessary information about use, installation,

maintenance, safety and security recommendations.

1. Introduction

This symbol indicates a piece of advice.

AXIUM EX8000

07/11

Banks and Acquirers International Holding SAS

WARRANTY/

SECURITY/GARANTIE/SÉCURITÉ

This symbol indicates an important Warning.

Ce symbole indique un avertissement important.

Use only the power supply included with the product to

ensure best performance and safety. Maintenance should

only be provided by Ingenico authorized technician.

Failure to comply with these instructions will void the

manufacturer’s responsibility.

Afin d’assurer les meilleures performances et votre sécurité,

utiliser seulement le bloc d’alimentation livré par le fabricant

avec le produit. La maintenance doit être réalisée seulement

par un technicien agréé et autorisé par Ingenico.

Le non-respect de ces instructions dégage la responsabilité

du fabricant.

2. Presentation

2.1 Contents of the box

AXIUM EX8000 terminal

Power adapter

A battery pack

This user guide

ADVICE

Keep the package. It must be re-used whenever the

terminal is shipped.

AXIUM EX8000

07/11

Banks and Acquirers International Holding SAS

WARNING/ATTENTION

The power supply unit provided with your equipment is

specially designed for INGENICO AXIUM EX8000 terminal. Do

not use any other power supply. The use of a power supply

with apparently similar voltage/current characteristics may

damage your terminal.

Le bloc d’alimentation fournit avec votre équipement est

spécialement conçu pour les terminaux de paiment Ingenico.

Ne pas utiliser d’autres sources d’alimentation. L’utilisation

d’une alimentation électrique ayant des tensions et courant

similaires peut endommager votre équipement.

1) Front Camera

3) Scan key

5) USB Type-C connector

7) Magnetic card reader

9) Bar code scanner

11) Contactless landing zone

13) Scan key

2) Volume keys

4) LCD and touch screen

6) Smart Card reader

8) Bar code illumination light

10) Bar code scanner indicator light

12) Power key

2.2 Overview of AXIUM EX8000

AXIUM EX8000

07/11

Banks and Acquirers International Holding SAS

14) LEDs for contactless card

16) Micro SD slot

18) Battery socket

20) SIM 1 card slot

22) Rear camera

24) SAM card slot

26) Base charging interface+

15) Speaker

17) Battery compartment

19) SIM 2 card slot

21) Base charging interface-

23) Flash

25) Lanyard hole

Weight

Dimension (L x W x H)

Electrical mains network

290g (including battery)

170 X 80.6 X 19mm / 6.7 x 3.17 x 0.75 in

100-240VAC/50-60Hz Class II

AXIUM

EX8000

07/11

Banks and Acquirers International Holding SAS

2.3 Key Locations and Functions

Three physical keys on the left side of the terminal: a scan key and two

volume keys.

Two physical keys on the right side of the terminal: a power button and a

scan key.

Three virtual keys at the bottom of the 6-inch screen: Menu, Home and

Back keys.

The AXIUM EX8000 is equipped with touch panel that allows input via finger

or with the use of a stylus.

2.4 Touch Panel

Volume Keys

Scan Key

Power button

Scan Key

Home

Menu Back

AXIUM EX8000

07/11

Banks and Acquirers International Holding SAS

3. Use of the terminal

3.1 Power on/Power off the terminal

Make sure the terminal battery is correctly installed.

Press <Power> button for about 1s until the display is turned on.

Press and hold <Power> button for more than 2s until the display shows

the following menu.

Press <Power off>.

If the battery is empty, the terminal will automatically shut off.

In the event of abnormal behavior of the terminal, press and hold the

power button for 8 seconds to force the terminal to power off.

To conserve battery power, the screen may be turned off with a short

press of the power button. (approximately 0.5 seconds)

Terminal restart:

Screen saver mode:

Power On Terminal:

Power Off Terminal:

Battery Low:

AXIUM EX8000

07/11

Banks and Acquirers International Holding SAS

3.2 Reading cards

The card can be read

bi-directionally, with the stripe

facing the terminal.

Use a consistent swipe motion

to ensure a reliable card

reading.

Bring the card firmly up to the

active zone.

Keep the card close to the

reader during the transaction.

Do not remove the card until

prompted by application or the

LEDs indicate that the

transaction has been

completed.

Magnetic stripe card

Contactless card

AXIUM DX8000

07/11

Banks and Acquirers International Holding SAS

Smart card

Insert the EMV card

horizontally with the metal

chip facing upward.

Leave card in this position

until the transaction is

completed or prompted to

remove it.

3.3 Front scanner Usage

Press either scan button to start scanning.

A red LED will be emitted from the window in front of the terminal.

Align the red LED beam with the bar code to be scanned.

A beep will sound when the barcode is successfully scanned.

AXIUM DX8000

07/11

Banks and Acquirers International Holding SAS

Andere Handbücher für AXIUM EX8000

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