Intel SC5650SCWS Bedienungsanleitung

Intel® Workstation System SC5650SCWS Service Guide i

Intel®Workstation System

SC5650SCWS Service Guide

Order Number: E81534-001

Revision 1.0

Disclaimer

Intel® Workstation System SC5650SCWS Service Guide ii

Disclaimer

Information in this document is provided in connection with Intel®products. No license, express or implied, by estoppel or otherwise, to any

intellectual property rights is granted by this document. Except as provided in Intel’s Terms and Conditions of Sale for such products, Intel

assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of Intel products including

liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual

property right. Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for

any other application in which the failure of the Intel product could create a situation where personal injury or death may occur. Intel may

make changes to specifications and product descriptions at any time, without notice.

Intel workstation boards contain a number of high-density VLSI and power delivery components that need adequate airflow for cooling. Intel’s

own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is

used together. It is the responsibility of the system integrator that chooses not to use Intel developed workstation building blocks to consult

vendor datasheets and operating parameters to determine the amount of airflow required for their specific application and environmental

conditions. Intel Corporation can not be held responsible if components fail or the workstation board does not operate correctly when used

outside any of their published operating or non-operating limits.

Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and

other countries.

*Other names and brands may be claimed as the property of others.

Safety Information

Intel® Workstation System SC5650SCWS Service Guide iii

Safety Information

Important Safety Instructions

Before performing any of the instructions, read all caution and safety statements in this document. See also Intel Workstation

Boards and Workstation Chassis Safety Information on the Intel®Workstation Deployment Toolkit 3.0 CD and/or at:

http://support.intel.com/support/motherboards/workstation/sb/cs-010770.htm

Wichtige Sicherheitshinweise

Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine der Anweisungen ausfü

hren. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel-Workstationplatinen und Workstationgehäusen auf der Intel®

Workstation Deployment Toolkit 3.0 CD oder unter:

http://support.intel.com/support/motherboards/workstation/sb/cs-010770.htm

Consignes de sécurité

Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute

instruction. Consultez Intel Workstation Boards and Workstation Chassis Safety Information sur le Intel®Workstation

Deployment Toolkit 3.0 CD ou bien rendez-vous sur le site:

http://support.intel.com/support/motherboards/workstation/sb/cs-010770.htm

Instrucciones de seguridad importantes

Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las instrucciones.

Vea Intel Workstation Boards and Workstation Chassis Safety Information en el Intel®Workstation Deployment Toolkit 3.0 CD

y/o en:

http://support.intel.com/support/motherboards/workstation/sb/cs-010770.htm

Warnings

Intel® Workstation System SC5650SCWS Service Guide iv

Warnings

Heed safety instructions: Before working with your workstation product, whether you are using this

guide or any other resource as a reference, pay close attention to the safety instructions. You must

adhere to the assembly instructions in this guide to ensure and maintain compliance with existing

product certifications and approvals. Use only the described, regulated components specified in this

guide. Use of other products / components will void the UL listing and other regulatory approvals of

the product and will most likely result in noncompliance with product regulations in the region(s) in

which the product is sold.

System power on/off: The power button DOES NOT turn off the system AC power. To remove

power from system, you must unplug the AC power cord from the wall outlet. Make sure the AC

power cord is unplugged before you open the chassis, add or remove any components.

Hazardous conditions, devices, and cables: Hazardous electrical conditions may be present on

power, telephone, and communication cables. Turn off the workstation and disconnect the power

cord, telecommunications systems, networks, and modems attached to the workstation before

opening it. Otherwise, personal injury or equipment damage can result.

Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives, boards, and

other parts. We recommend that you perform all procedures in this chapter only at an ESD

workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap

attached to chassis ground any unpainted metal surface on your workstation when handling parts.

ESD and handling boards: Always handle boards carefully. They can be extremely sensitive to

ESD. Hold boards only by their edges. After removing a board from its protective wrapper or from

the workstation, place the board component side up on a grounded, static free surface. Use a

conductive foam pad if available but not the board wrapper. Do not slide board over any surface.

Installing or removing jumpers: A jumper is a small plastic encased conductor that slips over two

jumper pins. Some jumpers have a small tab on top that you can grip with your fingertips or with a

pair of fine needle nosed pliers. If your jumpers do not have such a tab, take care when using needle

nosed pliers to remove or install a jumper; grip the narrow sides of the jumper with the pliers, never

the wide sides. Gripping the wide sides can damage the contacts inside the jumper, causing

intermittent problems with the function controlled by that jumper. Take care to grip with, but not

squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on

the board.

Preface

Intel® Workstation System SC5650SCWS Service Guide v

Preface

About this Manual

Thank you for purchasing and using the Intel®Workstation System SC5650SCWS.

This manual is written for system technicians responsible for troubleshooting, upgrading, and repairing this workstation board.

This document provides a brief overview of the features of the board/chassis, a list of accessories or other components you

may need, troubleshooting information, and instructions on adding and replacing components on the Intel®Workstation

System SC5650SCWS. For the latest version of this manual, refer to:

http://support.intel.com/support/motherboards/workstation/S5520SC/

Manual Organization

Chapter 1 provides a brief overview of the Intel®Workstation System SC5650SCWS. In this chapter, you will find a list of the

workstation system features, photos of the product, and product diagrams to help you identify components and their locations.

Chapter 2 provides instructions on using the utilities shipped with the board or that may be required to update the system.

This includes how to navigate through the BIOS setup screen, perform a BIOS update, and reset the password or CMOS.

Information about the specific BIOS settings and screens is available in the Technical Product Specification. See “Additional

Information and Software” for a link to the Technical Product Specification.

Chapter 3 provides instructions on adding and replacing components. Use this chapter for step-by-step instructions and

diagrams for installing or replacing components such as the memory, processor, front panel board, and battery, among other

components.

Chapter 4 provides troubleshooting information. In this chapter, you will find BIOS error messages and POST code messages.

You will also find suggestions for performing troubleshooting activities to identify the source of a problem.

Product Accessories

The Intel®Workstation System SC5650SCWS is compatible with the following accessories:

Intel®6-HDD SAS/SATA hot-swap hard disk drive backplane AXX6DRV3GR

Intel®6-HDD Expander SAS hot-swap hard disk drive backplane AXX6DRV3GEXP

Intel®SAS Entry RAID Module AXX4SASMOD

Intel®Integrated RAID Module AXXROMBSASMR

Intel®RAID Activation Key AXXRAKSW5

AXX25DRVADPTR – drive carrier for installation of 2.5” hard disk drive into 3.5” hot-swap hard disk drive bay

FXXSCVDCBL – Provide external video header for Intel®Workstation System SC5650SCWS onboard video

controller

APP3RACKIT – Rack mounting kit

You may need or want to purchase one or more of the following accessory items for your workstation:

Processor

Preface

Intel® Workstation System SC5650SCWS Service Guide vi

Memory DIMMs

Hard drive

USB floppy drive

CD-ROM or DVD-ROM drive

RAID controller

Operating system

For information about which accessories, memory, processors, and third-party hardware were tested and can be used with

your board, and for ordering information for Intel products, see:

http://support.intel.com/support/motherboards/workstation/S5520SC/compat.htm

Additional Information and Software

If you need more information about this product or information about the accessories that you can use with this workstation

board, use the following resources. These files are available at:

http://support.intel.com/support/motherboards/workstation/S5520SC/

For this information or software Use this Document or Software

For in-depth technical information

about this product, including BIOS

settings and chipset information

Intel®Workstation System SC5650SCWS Technical Product

Specification.

Available at:

http://support.intel.com/support/motherboards/workstation/S5520SC/

See the section on the web page titled, “Technical Specifications”.

If you just received this product and

need to assemble your system and

install components

Intel®Workstation System SC5650SCWS Quick Start User’s Guide in the

product box.

Or visit:

http://support.intel.com/support/motherboards/workstation/S5520SC/

See the section on the web page titled, “Installation and Use”.

Accessories or other Intel

workstation products

Spares and Configuration Guide

Available at:

http://support.intel.com/support/motherboards/workstation/S5520SC/

See the section on the web page titled, “Installation and Use” or using the

Workstation Configurator Tool described next.

To quickly and efficiently select

compatible components to design a

complete system

Intel®Workstation Configurator tool

Available at:

http://workstationconfigurator.intel.com/default.aspx

Hardware (peripheral boards,

adapter cards, and so forth) and

operating systems tested with this

product

Processors tested with this product

DIMMs tested with this product

Workstation Configurator tool

Available at:

http://workstationconfigurator.intel.com/default.aspx

Preface

Intel® Workstation System SC5650SCWS Service Guide vii

For this information or software Use this Document or Software

Hard Drives tested with this product

To make sure your system falls

within the allowed power budget

Power Budget Analysis tool

Available at:

http://support.intel.com/support/motherboards/workstation/S5520SC/.

See the section on the web page titled, “Installation and Use”.

For latest drivers, firmware updates

(BIOS, BMC, FRUSDR, and ME),

and utilities

Available for download at:

http://support.intel.com/support/motherboards/workstation/S5520SC/.

Click the “Software and Drivers” link on the left side of the web page

For software to manage your Intel®

workstation

Intel®System Management Software

Available at:

http://www.intel.com/go/workstationmanagement

Contents

Intel® Workstation System SC5650SCWS Service Guide viii

Contents

Safety Information .............................................................................................. iii

Preface.................................................................................................................. v

Contents ............................................................................................................ viii

1. Workstation System Features....................................................................... 1

Component Identification ........................................................................................................4

Front View Components.................................................................................................4

Internal Components......................................................................................................5

Back Panel Components................................................................................................6

Front Control Panel ........................................................................................................7

Mechanical Locks...........................................................................................................8

Peripheral Devices .........................................................................................................8

Workstation Board Connector and Component Locations ...........................................10

Configuration Jumpers .................................................................................................11

Back Panel Features....................................................................................................12

Intel®Light-Guided Diagnostics....................................................................................13

RAID Support........................................................................................................................14

Storage Mode Matrix....................................................................................................15

Graphics Card Population.....................................................................................................17

Hardware Requirements .......................................................................................................17

Processor .....................................................................................................................17

Memory 17

Optional Hardware ................................................................................................................19

Intel®SAS Entry RAID Module AXX4SASMOD ...........................................................19

Intel®Integrated RAID Module SROMBSASMR...........................................................21

Intel®RAID Activation Key............................................................................................21

Hard Disk Drives ..........................................................................................................21

Intel®Local Control Panel............................................................................................. 22

Intel®Remote Management Module 3.......................................................................... 22

Rack-Mounted Conversion Kit......................................................................................22

2. System Utilities............................................................................................. 24

Using the BIOS Setup Utility .................................................................................................24

Starting Setup ..............................................................................................................24

If You Cannot Access Setup ........................................................................................ 24

Setup Menus ................................................................................................................24

Upgrading the BIOS..............................................................................................................25

Preparing for the Upgrade............................................................................................26

Recovering the BIOS ............................................................................................................ 27

Clearing the Password..........................................................................................................28

Clearing the CMOS...............................................................................................................29

Contents

Intel® Workstation System SC5650SCWS Service Guide ix

3. Hardware Installations and Upgrades ........................................................ 30

Before You Begin..................................................................................................................30

Tools and Supplies Needed..................................................................................................30

System Reference.................................................................................................................30

Removing the Left Side Cover .....................................................................................30

Installing the Left Side Cover ....................................................................................... 31

Removing and Installing the Right Side Cover......................................................................32

Removing the Right Side Cover...................................................................................32

Installing the Right Side Cover.....................................................................................32

Removing and Installing the Front Bezel Assembly..............................................................33

Removing the Front Bezel Assembly ........................................................................... 33

Installing the Front Bezel Assembly .............................................................................34

Removing and Installing System Fan Duct ...........................................................................35

Removing the System Fan Duct...................................................................................35

Installing the System Fan Duct.....................................................................................35

Installing and Removing Memory..........................................................................................36

Installing DIMMs...........................................................................................................36

Removing DIMMs.........................................................................................................37

Installing or Replacing the Processor....................................................................................37

Installing the Processor................................................................................................38

Replacing the Processor ..............................................................................................40

Installing the Processor Heatsink(s).............................................................................41

Installing or Removing a DVD-ROM or CD-ROM Drive ........................................................42

Installing a DVD-ROM or CD-ROM Drive..................................................................... 42

Removing a DVD-ROM or CD-ROM Drive...................................................................44

Installing and Removing PCI Add-in Cards........................................................................... 45

Installing PCI Add-in Cards .......................................................................................... 46

Removing PCI Add-in Cards ........................................................................................ 47

Replacing the Fixed Hard Disk Drive Cage........................................................................... 49

Installing and Removing a Fixed Hard Drive.........................................................................51

Installing a Fixed Hard Drive ........................................................................................51

Removing a Fixed Hard Drive ......................................................................................56

Replacing the Front Panel Board..........................................................................................59

Replacing a Fixed Power Supply .......................................................................................... 63

Replacing Rear System Fan ................................................................................................. 65

Replacing Hard Disk Cage Fan.............................................................................................67

Install Feed for a Pedestal-configured Chassis.....................................................................69

Replacing the CMOS Battery................................................................................................70

4. Troubleshooting ........................................................................................... 72

Resetting the System............................................................................................................72

Problems following Initial System Installation .......................................................................72

First Steps Checklist.....................................................................................................72

Hardware Diagnostic Testing................................................................................................73

Verifying Proper Operation of Key System Lights........................................................73

Confirming Loading of the Operating System ..............................................................73

Specific Problems and Corrective Actions ............................................................................73

Power Light Does Not Light..........................................................................................74

No Characters Appear on Screen ................................................................................74

Contents

Intel® Workstation System SC5650SCWS Service Guide x

Characters Are Distorted or Incorrect...........................................................................75

System Cooling Fans Do Not Rotate Properly.............................................................75

CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light ...............................76

Cannot Connect to a Workstation ................................................................................ 76

Problems with Network.................................................................................................76

System Boots when Installing PCI Card.......................................................................77

Problems with Newly Installed Application Software....................................................77

Problems with Application Software that Ran Correctly Earlier.................................... 77

Devices are not Recognized under Device Manager (Microsoft Windows* Operating System) 78

Hard Drive(s) are not Recognized................................................................................78

Bootable CD-ROM / DVD-ROM Disk Is Not Detected .................................................78

LED Information ...........................................................................................................78

BIOS POST Beep Codes ............................................................................................. 79

Appendix A: Regulatory and Compliance Information.................................. 80

Product Regulatory Compliance ...........................................................................................80

Product Safety Compliance..........................................................................................80

Product EMC Compliance - Class A Compliance ........................................................81

Product Regulatory Compliance Markings...................................................................82

Electromagnetic Compatibility Notices.........................................................................83

FCC Verification Statement (USA)............................................................................... 83

Industry Canada (ICES-003)........................................................................................84

Europe (CE Declaration of Conformity)........................................................................84

VCCI (Japan)................................................................................................................84

BSMI (Taiwan)..............................................................................................................84

Korean Compliance (RRL) ........................................................................................... 84

Regulated Specified Components.........................................................................................85

Restriction of Hazardous Substances (RoHS) Compliance.................................................. 85

Product Ecology Change (CRoHS).......................................................................................85

China Packaging Recycle Marks (or GB18455-2001) .......................................................... 88

CA Perchlorate Warning .......................................................................................................88

End-of-Life / Product Recycling.............................................................................................88

Appendix B: Safety Information....................................................................... 89

English Workstation Safety Information ................................................................................89

Safety Warnings and Cautions..............................................................................................89

Intended Application Uses ....................................................................................................90

Site Selection ...............................................................................................................90

Equipment Handling Practices .....................................................................................90

Power and Electrical Warnings .................................................................................... 90

System Access Warnings.............................................................................................91

Rack Mount Warnings..................................................................................................91

Electrostatic Discharge (ESD)......................................................................................91

Other Hazards..............................................................................................................92

Deutsch.................................................................................................................................93

Sicherheitshinweise für den Workstation ..................................................................... 93

Sicherheitshinweise und Vorsichtsmaßnahmen........................................................... 93

Zielbenutzer der Anwendung ....................................................................................... 94

Standortauswahl...........................................................................................................94

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