KVH Industries TracVision R4 Bedienungsanleitung

Satellite Television

KVH TracVision

R5/R4

owner’s

manual

•Installation Instructions

•User’s Guide

•Technical Manual

A Guide to TracVision R5/R4

Congratulations!

You have selected one of the most advanced land-mobile satellite

tracking systems available today. KVH®Industries’

TracVision®R5/R4 is designed for use with European and North

American DVB-compatible satellite services as well as

DIRECTV®.This manual provides detailed instructions on the

proper installation, use, and maintenance of your

TracVision R5/R4 system. Before using this manual, be sure to

check for any addenda, which might detail changes to the

manual’s information.

Throughout this manual, important information is marked for

your attention by these icons:

Direct questions, comments, or suggestions to:

KVH Industries, Inc. KVH Europe A/S

50 Enterprise Center Kokkedal Industripark 2B

Middletown, RI 02842-5279 USA 2980 Kokkedal, Denmark

Tel: +1 401 847-3327 Tel: +45 45 160 180

Fax: +1 401 849-0045 Fax: +45 45 160 181

E-mail: [email protected] E-mail: [email protected]

Internet: www.kvh.com Internet: www.kvh.com

If you have any comments regarding this manual, please e-mail

them to [email protected]. Your input is greatly appreciated!

A helpful tip that either directs you to

a related area within the manual or

offers suggestions on getting the

highest quality out of your system.

An alert to important information

regarding procedures, product

specifications, or product use.

An electrical safety warning to help

identify electrical issues that can be a

hazard to either this KVH product or

a user.

Information about installation,

maintenance, troubleshooting, or

other mechanical issues.

KVH Part # 54-0157 Rev. H

TracVision R5/R4 Serial Number

This serial number will be required

for all troubleshooting or service

calls made regarding this product.

TracVision®and KVH®are registered trademarks of

KVH Industries, Inc.

DVB®(Digital Video Broadcasting) is a registered trademark of the DVB Project.

DIRECTV®is an official trademark of DIRECTV, Inc.

DISH Network™is an official trademark of

EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned

subsidiaryof Bell Satellite Services.

Table of Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.1 Digital Satellite Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

1.2.1 TracVision R5/R4 Components . . . . . . . . . . . . . . . . . . . . . . .1-3

1.2.2 Satellite TV Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

1.3 Materials Provided with TracVision R5/R4 . . . . . . . . . . . . . . . . . .1-4

1.3.1 Additional Materials Required for TracVision R5/R4 Use . . .1-5

2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

2.1 Choosing the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

2.2 Mounting the Antenna Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

2.3 Connecting System Components . . . . . . . . . . . . . . . . . . . . . . . . .2-8

2.3.1 Connecting the Antenna Data/Power Cable . . . . . . . . . . . . .2-9

2.3.2 Connecting to Vehicle Power . . . . . . . . . . . . . . . . . . . . . . . .2-10

2.3.3 Connecting the Receiver Ground Wire . . . . . . . . . . . . . . . .2-11

2.3.4 Installing the Switchplate . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11

2.3.5 Connecting the Antenna RF Signal Cable to

the Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12

2.3.5.1 Installing Two Receivers and TVs

(North American Systems Only) ...................2-12

2.3.5.2 Connecting Three or More Receivers and TVs

(North American Systems Only) ...................2-13

2.3.6 Sealing the Cable Access Hole . . . . . . . . . . . . . . . . . . . . . .2-14

2.4 Activating the Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14

2.5 Selecting the Active Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15

2.5.1 Installing Your Selected Satellites . . . . . . . . . . . . . . . . . . . .2-16

2.5.2 Programming User-defined Satellites . . . . . . . . . . . . . . . . .2-19

2.6 Setting the Skew Angle (European Systems Only) ..........2-24

2.7 Testing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-25

2.8 Configuring TracVision R5/R4 for Remote

Satellite Dish Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26

2.9 Changing Geographic Location . . . . . . . . . . . . . . . . . . . . . . . . .2-27

54-0157 Rev.H

3 Using Your TracVision R5/R4 . . . . . . . . . . . . . . . . . . . . .3-1

3.1 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

3.2 Changing Channels and Switching Between Satellites . . . . . . .3-2

3.2.1 Using the Receiver Remote Control to Switch

Between Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

3.2.2 Using the TV/SAT Switch to Switch

Between Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

3.2.3 Using a PC to Switch Between Satellites . . . . . . . . . . . . . . .3-5

3.3 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

3.4 DISH 500 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

4.1 Causes and Remedies for Common Operational Issues . . . . . .4-1

4.1.1 Blown Fuse or Improper Wiring . . . . . . . . . . . . . . . . . . . . . . .4-2

4.1.2 Incorrect Satellite Configuration . . . . . . . . . . . . . . . . . . . . . .4-2

4.1.3 Satellite Signal Blocked . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

4.1.4 Dewor Rain Pooling on Dome . . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.5 Satellite Coverage Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.6 Vehicle Turning During Startup (TracVision R5 only) ......4-3

4.1.7 Incorrect or Loose RF Connectors . . . . . . . . . . . . . . . . . . . .4-4

4.1.8 Type of Multiswitch Used

(North American Systems Only) . . . . . . . . . . . . . . . . . . . . . .4-4

4.1.9 Stationary Use Only (TracVision R4 only) ...............4-4

4.2 Receiver Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.2.1 Receiver Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.2.2 Receiver Faulty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.3 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

4.4 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.3 Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

5.4 Field Replaceable Unit Procedures . . . . . . . . . . . . . . . . . . . . . . . .5-3

5.4.1 PCB Removal and Replacement . . . . . . . . . . . . . . . . . . . . . .5-5

5.4.2 RF Detector/DVB Decoder . . . . . . . . . . . . . . . . . . . . . . . . . .5-6

5.4.3 Antenna Gyro Assembly (TracVision R5 only) ...........5-7

5.4.4 Antenna LNB Replacement . . . . . . . . . . . . . . . . . . . . . . . . . .5-8

5.5 Preparation for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9

Appendix A System Specifications . . . . . . . . . . . . . . . . . . .A-1

Appendix B Switchplate Template . . . . . . . . . . . . . . . . . . .B-1

iii

54-0157 Rev.H

1 Introduction

1.1 Digital Satellite Television

Your new TracVision R5/R4 satellite antenna is fully compatible

with the Digital Video Broadcasting (DVB) satellites, which use

the international standard for digital TV transmission, as well as

Digital Satellite Service (DSS) services, such as DIRECTV. As a

result, you will be able to receive and decode signals from your

chosen satellite services with the proper programming and

hardware (e.g., the satellite TV receiver).

Your TracVision R5/R4 comes with a pre-programmed “satellite

library” of European and North American satellite services.

When configuring the TracVision R5/R4, you may choose a pair

of satellites from the library to be active in the system and with

your receiver. For the antenna to receive signals from two

satellites, they must be within 10° longitude of each other in

orbit. As a result, certain satellites can only be paired with certain

other satellites. Tables 1-1 and 1-2 list the possible satellite pairs

that may be selected in North America and Europe. If the satellite

service you wish to receive is not already in the satellite library, you

may also add two additional satellites of your choice to the library.

1-1

Introduction

54-0157 Rev.H

Table 1-1

Available N. American Satellite

Pairs (U.S.-style LNB required)

DSS_101 ✓ ✓ ✓

DSS_119 ✓ ✓ ✓

Echo_61  ✓ ✓ ✓ ✓

Echo_110  ✓ ✓ ✓ ✓ ✓

Echo_119  ✓ ✓ ✓ ✓ ✓

Echo_148  ✓ ✓ ✓ ✓

Expressvu ✓ ✓ ✓ ✓ ✓ ✓ ✓

ExpressTV ✓✓✓✓✓✓✓

DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu ExpressTV 

1.2 System Overview

Acomplete satellite TV system includes the TracVision R5/R4

connected to a receiver and a television set. The optional TV/SAT

Switch allows you to select a satellite at the press of a button. A

desktop or laptop computer is used to configure the system and

conduct diagnostics. The complete system is illustrated in

Figure 1-1.

System specifications are provided in Appendix A .

1-2

AGuide to TracVision R5/R4

11-16 Volts DC

2.5-3.5 Amps

Satellite Receiver 1

RF2

Options Purchased Separately

TV 1

Data/Power

Vehicle

Power

Switchplate

PC Maintenance

Satellite Receiver 2TV 2 Laptop PC

TracVision Antenna

RF1

Baseplate

Radome

Second TV

and receiver

option only

available with

U.S.-style,

dual output

LNB.

TV/SAT Switch

(optional)

SatA Error

OtherIndicators:

•Bothblinking

green:initializing

•Errorlight

blinkingred:

systemproblem

ChangingSatellites:

1.Push Select button

2.WaitwhileSatAor

Bblinksgreen

3.ReadywhenSat A

orSatBstays

solidgreen

SatB

Select

Figure 1-1

TracVision R5/R4 System

Configuration

If you are a DISH 500 customer or

you have 3 or more receivers, you

can order the optional TV/SAT

Switch – free of charge. Simply fill

out the order form located at the

backof this manual and fax it to

KVH at +1 401 845-8190.

Astra 1 ✓ ✓ ✓ ✓

Astra 2N ✓ ✓

Astra 2S ✓ ✓

Hispasat

Hotbird ✓ ✓ ✓ ✓

Sirius ✓ ✓ ✓

Thor ✓

Astra 1 Astra 2N Astra 2S Hispasat Hotbird Sirius Thor

Table 1-2

Available European Satellite Pairs

(European LNB Required)

In-motion Tracking (TracVision R5 only)

The TracVision R5 employs a state-of-the-art actively stabilized

antenna system. Once the satellite is acquired, the antenna gyro

continuously measures your vehicle’s motion and position, and

transmits commands to the antenna motors to keep the antenna

pointed at the satellite at all times.

1.2.1 TracVision R5/R4 Components

The antenna unit includes the antenna positioning mechanism,

signal front end, power supply, and control elements. The

antenna is a parabolic dish mounting a low noise block (LNB)

converter with a built-in preamplifier. The European

configuration includes a single-output LNB while the North

American system uses a dual-output LNB. A molded ABS

radome encloses the fiberglass baseplate and is secured in place

with standard fasteners. Connectors on the back of the baseplate

join the power, signal, and control cabling from units inside the

vehicle.

1.2.2 Satellite TV Reciever - Sold Separately

The receiver (purchased separately) receives satellite signals from

the antenna unit for signal processing and channel selection, and

sends the signals to the TV set for viewing. Please refer to the

User’s Manual provided with your selected receiver for complete

operating instructions.

1-3

Introduction

54-0157 Rev.H

The dual-output LNB in the North

American systems allows two

receiver/TV pairs to be connected

directly to the antenna. Three or

more pairs can be connected to the

system if an activemultiswitch is

used. Section 2.3.5, “Connecting

the Antenna RF Signal Cable to the

Receiver,” provides installation

directions for each of these options.

Before you can start watching

satellite TV using your TracVision

antenna, you will need to activate

your receiver. Refer to Section 2.4,

“Activating the Receiver,” for more

details.

KVH offers an upgrade kit (KVH

Part #02-1026) that adds in-motion

tracking capability to the

TracVision R4, allowing you to

receive satellite signals while on

the move.

1.3 Materials Provided with

TracVision R5/R4

Table 1-3 lists the units, cables, and materials packed in the

TracVision R5/R4 package by name and KVH part number.

Component KVH Part No.

Antenna Unit (TracVision R5), comprising: 01-0225-19†

01-0225-22††

01-0225-25†††

01-0225-28††††

Baseplate Assembly (TracVision R5) 02-1245-01*

02-1245-03**

Radome Assembly (TracVision R5) 02-0953-03

Antenna Unit (TracVision R4), comprising: 01-0225-21†

01-0225-27†††

01-0225-30††††

01-0225-24††

Baseplate Assembly (TracVision R4) 02-1245-02*

02-1245-04**

Radome Assembly (TracVision R4) 02-0953-05

RF Cable (28 ft/8.5 m) 32-0417-28

Data/Power Cable (28 ft/8.5 m) 32-0730-28

PC Cable (6 ft/1.8 m) 32-0628-06

Kitpack*** 72-0101

Owner’sManual 54-0157

Receiver Ground Wire 32-0583-50

Switchplate 02-1023-01

TV/SA

TSwitch (optional) 01-0245

†European TracVision R5/R4 system

†† North American TracVision R5/R4 system (set to DIRECTV)

††† North American TracVision R5/R4 system (set to DISH Network)

†††† North American TracVision R5/R4 system (set to ExpressVu)

*Baseplate assembly with single-output LNB

** Baseplate assembly with dual-output LNB

*** A complete listing of kitpack contents is provided in Table 2-2.

1-4

AGuide to TracVision R5/R4

Table 1-3

TracVision R5/R4 Packing List

Cables for the TracVision R5/R4 are

stored beneath the antenna unit

during shipping.

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