KVH Industries TRACVISION SA Bedienungsanleitung

KVH Industries, Inc.

A Guide to TracVision SA

• Installation Instructions

• User’s Guide

• Technical Manual

Congratulations!

You have selected one of the most advanced land-mobile satellite

tracking systems available today. KVH®Industries’ TracVision®A

is designed for use with DIRECTV®and the DI H™Network.

This manual provides detailed instructions on the proper

installation, use, and maintenance of your TracVision A system.

Throughout this manual, important information is marked for

your attention by these icons:

Direct questions, comments, or suggestions to:

KVH Industries, Inc.

50 Enterprise Center

Middletown, RI 02842 U A

tel: +1 401 847-3327

fax: +1 401 849-0045

e-mail: [email protected]

internet: http://www.kvh.com

A helpful tip that either directs you to

a related area within the manual or

offers suggestions on getting the

highest quality out of your system.

An alert to important information

regarding procedures, product

specifications, or product use.

An electrical safety warning to help

identify electrical issues that can be a

hazard to either this KVH product or

a user.

Information about installation,

maintenance, troubleshooting, or

other mechanical issues.

TracVision SA Serial Number

This serial number will be required

for all troubleshooting or service

calls made regarding this product.

KVH Part # 54-0149 B

TracVision®and KVH®are registered trademarks of

KVH Industries, Inc.

DIRECTV®is an official trademark of DIRECTV,

a unit of GM Hughes Electronics Corporation.

DISH™Network is an official trademark of

EchoStar Communications Corporation.

Table of Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.1 Digital Satellite Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2 TracVision SA System Overview . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2.1 TracVision SA Components....................................................1-2

1.2.2 Integrated Receiver Decoder..................................................1-2

1.3 Materials Provided with TracVision SA . . . . . . . . . . . . . . . . . . . .1-3

1.3.1 Additional Materials Required for TracVision SA Use............1-3

2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

2.1 Overview of Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

2.1.1 Installation Tools and Materials Required...............................2-1

2.1.2 Kitpack....................................................................................2-2

2.2 Choosing the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

2.3 Mounting the Antenna Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

2.4 Connecting the Antenna Unit . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

2.4.1 Connecting the Antenna Data Cable to the IRD ....................2-8

2.4.2 Connecting the Antenna to Vehicle Power...........................2-10

2.4.3 Connecting the Antenna RF Signal Cable to the IRD ..........2-11

2.5 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

2.6 Completing the Installation Process . . . . . . . . . . . . . . . . . . . .2-14

2.7 Configuring TracVision SA for Remote

Satellite Dish Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14

3 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

4.1 Causes and Remedies for Common Operational Issues . . . . . .4-1

4.1.1 Blown Fuse or No Power........................................................4-2

4.1.2 Satellite Signal Blocked..........................................................4-2

4.1.3 Outside Satellite Coverage Zone ...........................................4-2

4.1.4 Incorrect or Loose RF Connectors.........................................4-2

54-0149 Rev. B

4.2 IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

4.2.1 IRD Data Port or Cable/Wiring...............................................4-3

4.2.2 AC Power Fluctuating.............................................................4-3

4.2.3 EchoStar IRD Commissioning Check.....................................4-3

4.2.4 Failed IRD Status Check........................................................4-3

4.2.5 IRD Faulty...............................................................................4-4

4.3 LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.4 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

4.5 Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . .4-5

5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.3 Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

5.4 Field Replaceable Unit Procedures . . . . . . . . . . . . . . . . . . . . . .5-3

5.4.1 PCB Removal and Replacement............................................5-5

5.4.2 RF Detector............................................................................5-6

5.4.3 Antenna LNB Replacement....................................................5-6

5.4.4 EchoStar Adapter Replacement.............................................5-8

5.5 Preparation for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8

Appendix A System Specifications . . . . . . . . . . . . . . . . . .A-1

Appendix B Functional Block Diagram . . . . . . . . . . . . . . . .B-1

Appendix C Data Cable Wiring . . . . . . . . . . . . . . . . . . . . .C-1

C.1 Wiring TracVision SA to a 15-pin Data Connector . . . . . . . . . . .C-1

C.2 DB9 Data Connector Pin Assignments . . . . . . . . . . . . . . . . . . .C-2

Appendix D EchoStar IRD Commissioning Procedure . . . . . .D-1

Appendix E Startup Data Sequence . . . . . . . . . . . . . . . . . .E-1

Appendix F Maintenance Port Parser Commands . . . . . . . . .F-1

F.1 System Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .F-1

F.2 Manual Positioning Commands . . . . . . . . . . . . . . . . . . . . . . . . .F-2

F.3 Operational Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .F-3

F.4 Target and Signal Commands . . . . . . . . . . . . . . . . . . . . . . . . . .F-4

List of Figures

Figure 1-1 TracVision SA System Configuration . . . . . . . . . . . . . . . . .1-1

Figure 1-2 Primary Components of the TracVision SA . . . . . . . . . . . .1-2

Figure 2-1 Proper Orientation of the Antenna Unit . . . . . . . . . . . . . . .2-3

Figure 2-2 Forward Shipping Restraint (Arranged for Shipping) . . . . .2-3

Figure 2-3 TracVision SA Shipping Restraints (Top View) . . . . . . . . .2-3

Figure 2-4 Mounting the Unit on a Curved Surface . . . . . . . . . . . . . .2-4

Figure 2-5 Baseplate Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Figure 2-6a Connectors Facing Rear of Vehicle –

Factory-drilled Drain Hole Locations . . . . . . . . . . . . . . . . .2-5

Figure 2-6b Connectors Facing Front of Vehicle –

Recommended Drain Hole Locations . . . . . . . . . . . . . . . .2-5

Figure 2-7 Forward Shipping Restraint Storage . . . . . . . . . . . . . . . . .2-6

Figure 2-8 Proper Wire-to-Terminal Connection . . . . . . . . . . . . . . . . .2-6

Figure 2-9 Moving the Antenna Reflector . . . . . . . . . . . . . . . . . . . . . .2-7

Figure 2-10 Cable Port Assignments (Exterior of Baseplate) . . . . . . . .2-7

Figure 2-11 Cable Overlap within the TracVision SA Baseplate . . . . . .2-7

Figure 2-12 Proper Terminal Strip Wiring Arrangement –

Data Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

Figure 2-13 DB9 Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

Figure 2-14 EchoStar Adapter Installation . . . . . . . . . . . . . . . . . . . . . .2-9

Figure 2-15 Proper Wire-to-Terminal Connection . . . . . . . . . . . . . . . .2-10

Figure 2-16 Proper Terminal Strip Wiring Arrangement –

Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10

Figure 2-17 Wiring TracVision SA to Vehicle Power . . . . . . . . . . . . . .2-11

Figure 2-18 Connecting the RF Cable to TracVision SA . . . . . . . . . . .2-11

iii

54-0149 Rev. B

Figure 2-19a-d Attaching the KVH-provided F-connector

to an RF Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12

Figure 2-20 Remote Dish Wiring Configuration . . . . . . . . . . . . . . . . .2-14

Figure 5-1 Antenna, PCB, and Rotating Plate . . . . . . . . . . . . . . . . . .5-3

Figure 5-2 Close-up of Linear Actuator, Pivot Bracket, and Pin . . . . .5-3

Figure 5-3 Antenna Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

Figure 5-4 Close-up of RF Detector, PCB, and Cover . . . . . . . . . . . .5-4

Figure 5-5 PCB Connector Locations – Rear View (not to scale) . . . .5-5

Figure 5-6 Attaching the Shipping Restraints to the

Antenna Baseplate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9

Figure 5-7 Securing the Forward Shipping Restraint . . . . . . . . . . . . .5-9

Figure C-1 DB9 Male and Female Connector Arrangement . . . . . . . .C-2

List of Tables

Table 1-1 TracVision SA Packing List . . . . . . . . . . . . . . . . . . . . . .1-3

Table 2-1 Kitpack Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Table 2-3 DSS On-screen Messages . . . . . . . . . . . . . . . . . . . . .2-13

Table 2-2 TracVision SA Operational Messages . . . . . . . . . . . . .2-13

Table 3-1 TracVision SAAutomated Procedures . . . . . . . . . . . . . .3-1

Table 4-1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Table 5-1 Field Replaceable Units . . . . . . . . . . . . . . . . . . . . . . . .5-2

Table A-1 TracVision SA System Specifications . . . . . . . . . . . . . .A-1

Table C-1 Alternate Wiring Arrangement for TracVision SA

Data Cable to DB15 (15-wire) Connector . . . . . . . . . . .C-1

Table C-2 DB9 Pin Functions and Color Code . . . . . . . . . . . . . . .C-2

Table F-1 System Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . .F-1

Table F-2 Manual Positioning Commands . . . . . . . . . . . . . . . . . . .F-2

Table F-3 Operational Commands . . . . . . . . . . . . . . . . . . . . . . . .F-3

Table F-4 Target and Signal Commands . . . . . . . . . . . . . . . . . . . .F-4

1 Introduction

1.1 Digital Satellite Television

The DIRECTV®and DI H™Network systems transmit digital

audio and video data from land-based transmitters to a satellite

“parked” above the equator. Each satellite relays the signals in

spot beams covering the continental United tates and

contiguous waters. TracVision A automatically identifies, locks

on to and receives signals from the appropriate satellite when

your vehicle is stationary.

1.2 TracVision SA System Overview

A complete satellite TV system includes the TracVision A

connected to an Integrated Receiver Decoder (IRD), aka a

“satellite receiver,” and a television set. A desktop or laptop

computer is used to conduct diagnostics. The interrelationship of

units is illustrated in Figure 1-1. ystem specifications and a

functional block diagram are provided in Appendices A and B,

respectively.

1-1

Introduction

54-0149 Rev. B

Low-speed

Data Port

11-16 Volts DC

2.5-3.5 Amps

Satellite Receiver

9-Pin PC

Communications

Port

Co-axial

Cable

Options Purchased Separately

Television

Figure 1-1

TracVision SA System

Configuration

TracVision SA is equipped with a

single-port Low Noise Block (LNB)

that can provide signals to a single

IRD. Should you wish to equip your

vehicle with multiple TVs and IRDs,

a dual-port LNB is available as an

option (KVH Part Number 19-0056).

TracVision SA is a self-acquiring

satellite TV antenna for use when

your vehicle is stationary. The

system is not designed to track the

TV satellite when the vehicle is

moving.

1.2.1 TracVision SA Components

The Antenna Unit includes the antenna positioning mechanism,

signal front end, power supply and control elements. These

include antenna drive controls and mechanisms, the cable wrap

subassembly, power conditioning and regulating circuits, and the

RF detector. The antenna is a parabolic dish mounting a single-

port low noise block (LNB) converter with built-in preamplifier.

A molded AB radome encloses the baseplate and is secured in

place with standard fasteners. Liquid-tight (watertight) fittings

located on the back of the baseplate join the power, signal, and

control cabling from below-decks units.

1.2.2 Integrated Receiver Decoder

The IRD receives satellite signals from the Antenna Unit for

signal decoding, processing and channel selection, and sends the

signals to the TV set for viewing. Messages are sent from the IRD

to the Antenna Unit and messages are received from the Antenna

Unit for display on the television screen. The IRD also provides

the interface for the user to activate authorization for reception.

Please refer to the User’s Manual provided with your selected

IRD for complete operating instructions.

1-2

A Guide to TracVision SA

Figure 1-2

Primary Components of the

TracVision SA

On-screen messages are not

available with a DISH Network IRD.

Radome

Antenna Unit

Mounting Plate

Antenna

Reflector

LNB

Always lift the antenna unit by the

gray baseplate and not the radome,

antenna reflector, or internal

mechanical assemblies. NEVER

pick up the unit by the LNB!

1.3 Materials Provided with

TracVision SA

Table 1-1 lists the units, cables, and materials packed in the

TracVision A package by name and KVH part number.

Component KVH Part No.

Antenna Unit (comprising): 01-0225-02

Baseplate Assembly 02-0952-02

Radome Assembly 02-0953-02

RF Cable (30') 32-0589-30

Power Cable (30') 32-0590-30

Data Cable (30') 32-0591-30

Mounting Plate 20-0668

Kitpack* 72-0094

Installation and Operation Manual 54-0149

* A complete listing of kitpack contents is provided in Section 2.1.2, “Kitpack.”

1.3.1 Additional Materials Required for

TracVision SA Use

To make full use of your new TracVision A and receive satellite

TV on the road, you will need to provide/purchase the

following:

•Television

•Appropriate IRD for your selected satellite

TV service (if using the DI H Network, a

Model 4000 or 5000 IRD will be required)

•ealing materials to weatherproof cable holes and

seal mounting plate

•Optional KVH Echo tar Adapter (for use with the

DI H Network service and IRD)

1-3

Introduction

54-0149 Rev. B

Operation of the DISH Network

requires the purchase of an

EchoStar IRD Adapter. To purchase

an EchoStar Adapter, contact KVH

or your local KVH dealer and ask

for KVH Part Number 02-0899.

Table 1-1

TracVision SA Packing List

Cables for the TracVision SA are

stored beneath the antenna unit

during shipping.

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