LG WT7200 Series Referenzhandbuch

Washers (6 SVC Bulletins)1 UPDATE, 1 NEW

Dryer (1 SVC Bulletin)

Refrigerator (4 SVC Bulletins) 1 NEW

Dishwasher (6 SVC Bulletins)1 UPDATE

Cooking (3 SVC Bulletins, 1 Guideline) 3 NEW

SVC Bulletin Booklet

for Top Reclaim Models

2018 July

The booklet is available at www.LGTechAssist.com with a valid ID.

• The information is intended for experienced Technicians, not for the Customer

• The information is subject to changes or updates without notice

Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of

this Booklet is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Booklet.

SVC Bulletin Booklet for Top Reclaim Models

Technical Support Newsletter | 2018 July

Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of

this Booklet is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Booklet.

The booklet is available at www.LGTechAssist.com with a valid ID.

• The information is intended for experienced Technicians, not for the Customer

• The information is subject to changes or updates without notice

Washers

Dryer

Model Symptoms How to Repair SVC Bulletin

Number Remark

ALL Front

Loader Leak

Follow the

instructions on the

guide

DFZ201800081 New

WM3670HWA

WM3670HVA

Noise

(Tub cover rib

contacts door

hinge)

Cut the Tub Cover

Rib. DFZ201700047

Balance

weight

falls off

1. Tighten screws

2. Replace B/Weight DFZ201800040 Updated

WM3270CW

Noise

(Tub cover rib

contacts door

hinge)

Cut the Tub Cover

Rib. DFZ201700047

WT7200**

WT1501**

WT5270**

Pulsator

came

off

Replace Pulsator

and pulsator cap DFZ201700049

WT1501**

WT1701**

WT1801**

WT1901**

WT5270**

WT5480**

WT5680**

WT7200**

WT7500**

WT7700**

WT7710**

Rubbing /

Squeak

Noise

Attach the Sponge

Damper Pad at

Left, Right and Front

DFZ201800041

WM5000**

WM9000**

Dispenser

leakage

Replace

Dispenser assembly DFZ201800038

Model Symptoms How to Repair SVC Bulletin

Number

27inch

Front Loader

Dryer

Roller Noise Replace roller ASM and

add 2 additional washers DFZ201800021

SVC Bulletin Booklet for Top Reclaim Models

Technical Support Newsletter | 2018 July

Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of

this Booklet is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Booklet.

The booklet is available at www.LGTechAssist.com with a valid ID.

• The information is intended for experienced Technicians, not for the Customer

• The information is subject to changes or updates without notice

Refrigerator

Dishwasher

Model Symptoms How to Repair SVC Bulletin

Number Remark

LFXS28566x

LFXS28968x

LMXS28626x

DH Error /

Frost

Replace New Sheath

Heater(MEE63545701) CNZ201800140 New

LSXS22423S

/B/W No Ice Replace PCB CNZ201700312

LMXS27626S

LMXS28626S

LMXS28626D

Frost on

Freezer Guide

Rails

Replace Center plate

Assm, Door Gasket

Assm and Freezer

Door foam Assm

CNZ201800037

LSXS26336

LSXS26366

LSXS26386

LSXS26466

Ice maker not

making ice

Replace Ice maker or

Door upon

troubleshoot result

CNZ201700063

Model Symptoms How to Repair SVC Bulletin

Number Remark

LDF5545ST

Broken Side

frame

Install on the side

using the LG bracket CDZ201700027

Touch IC Reset

Defect;

Button not

working

Replace the control

panel

CDZ201800011

(subject to be

changed)

Update

Leak or “AE”

error

Replace Sump

Assembly,

And Motor (Pump

casing)

CDZ201700006

LDT7797

LDP6797

Door Not

Closing; Leak;

Steam

between Door

and Tub

Change Glide Rail CDZ201700034

Buttons do

not operate

Replace the control

panel

CDZ201800011

(subject to be

changed)

Update

SVC Bulletin Booklet for Top Reclaim Models

Technical Support Newsletter | 2018 July

Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of

this Booklet is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Booklet.

The booklet is available at www.LGTechAssist.com with a valid ID.

• The information is intended for experienced Technicians, not for the Customer

• The information is subject to changes or updates without notice

Dishwasher

Model Symptoms How to Repair SVC Bulletin

Number Remark

LUDP8997

Door Not

Closing; Leak;

Steam

between Door

and Tub

Change Glide Rail CDZ201700034

LDT5665

LDT5678

LDF5678

LDT7808

Buttons do

not operate

Replace the control

panel

CDZ201800011

(subject to be

changed)

Update

LDT7797

LDP6797

LDF5545

LDT5665

LDP5676

Leakage/

AE error

Assemble correctly;

Replace the parts

listed

CDZ201800005

LDF8574

LSDF9662

LDF8874

LDF8072

LDF7551

LDF8764

LDS6040

LDF8875

LDS5040

LDS5540

LDF7774

LDF7561

LDS5774

Leakage/

AE error

Assemble correctly;

Replace the parts

listed

CDZ201800006

SVC Bulletin Booklet for Top Reclaim Models

Technical Support Newsletter | 2018 July

Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of

this Booklet is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Booklet.

The booklet is available at www.LGTechAssist.com with a valid ID.

• The information is intended for experienced Technicians, not for the Customer

• The information is subject to changes or updates without notice

Cooking

Model Symptoms How to Repair SVC Bulletin

Number Remark

LRG3061xx

LRG3193xx

Not heating:

Bake/Broil

Ignitor Failure

Replace Ignitor CVZ201800011 New

LRE3061ST/BD

No Power due

to Thermostat

Open

Change Thermostat

location CVZ201800013 New

LMVM2033xx

LMV2031xx

LMHM2237xx

LMH2235xx

Display letters/

segments

missing

(Fan speed)

Replace PCB Assembly CVZ201800006 New

Range

Oven

Temperature

Malfunction

Calibration SVC Guide

Service Bulletin

Product :

Bulletin # :

Release Date :

•Subject :

•Models with ECN and Serial Number Range in alphabetical or numerical order

•Extended Warranty (If extended for one year, then that is 2 years from date of purchase.)

This service is covered by an extended warranty . Yes No

- If Yes, Parts for ( ) years and Labor for ( ) years by LG.

- If No, Parts and labor are charged to the customer if outside warranty period.

•The warranty period, including any extended warranty above, starts from the original date of purchase.

•SVC Note (Special Claim Code or other administrative notes)

1. Symptoms and Cause

Leak problem by delivery damage, Misaligned assembly and etc.

2. Solution

· Follow instructions on the following pages to diagnose source of leak

· Refer the video description for easy understanding

- http://www.lg.com/us/support/product-help/CT10000010-20150595878295-leaking

- QR Code

•The information is available through “https://gsfsplus-america.lge.com” with a valid ID.

•The information is intended tor experienced technicians, not for customer .

•The information is subject to change or update without notice.

[SVC Guide] How to check and fix Leak for Front Loader

•SVC for Leak problem

•Water on the bottom

Washing Machine

DFZ201800081

16.July.2018

-. Buyer Model: When service is for Leak problem, Refer to this SVC Bulletin.

※All LG Front Loader Washing Machine.

Service Bulletin

Product :

Bulletin # :

Release Date :

•The information is available through “https://gsfsplus-america.lge.com” with a valid ID.

•The information is intended tor experienced technicians, not for customer .

•The information is subject to change or update without notice.

Washing Machine

Place of

leakage Part1 Part2 Reason Solution

The Front

of F/L Door

Gasket Damaged Change the gasket.

Gasket

↔

Hoses

Misaligned

or damaged.

Please assemble

correctly or change.

Gasket

↔

Door By thread, hair, lint, … Clean door around

The sealing area

How to Find problem & Solution

DFZ201800081

16.July.2018

Service Bulletin

Product :

Bulletin # :

Release Date :

•The information is available through “https://gsfsplus-america.lge.com” with a valid ID.

•The information is intended tor experienced technicians, not for customer .

•The information is subject to change or update without notice.

Washing Machine

Place of

leakage Part1 Part2 Reason Solution

The Front

of F/L

Pump

filter Unplug

the pump filter. Close the pump filter.

Drain hose Unplug

the drain plug. Close the drain plug.

Drawer Drawer Too much detergent Reduce detergent

How to Find problem & Solution

DFZ201800081

16.July.2018

Service Bulletin

Product :

Bulletin # :

Release Date :

•The information is available through “https://gsfsplus-america.lge.com” with a valid ID.

•The information is intended tor experienced technicians, not for customer .

•The information is subject to change or update without notice.

Washing Machine

Place of

leakage Part1 Part2 Reason Solution

The Back

of F/L

Air Vent Air Vent Too much

detergent Reduce detergent

Use HE detergent

Water

Supply

hose

Water

Supply

hose

Misaligned

connection. Reinstall correctly.

Drain

Hose

Drain hose The drain hose

fell out. Reinstall correctly.

Drain hose Misaligned

or damaged. Assemble correctly

or change.

DFZ201800081

16.July.2018

Service Bulletin

Product :

Bulletin # :

Release Date :

•The information is available through “https://gsfsplus-america.lge.com” with a valid ID.

•The information is intended tor experienced technicians, not for customer .

•The information is subject to change or update without notice.

Washing Machine

Place of

leakage Part1 Part2 Reason Solution

Under

the F/L

Tub

(Tub Cover,

Tub Outer)

Misaligned

or damaged.

Assemble correctly

or change.

Bellows

( Tub

↔

Pump )

Misaligned

or damaged. Assemble correctly

or change.

Gasket

↔

Hoses

Misaligned

or damaged.

Assemble correctly

or change.

Siphon

breaker

Siphon

Breaker

↔

Hose

Misaligned

or damaged.

Assemble correctly

or change.

DFZ201800081

16.July.2018

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