Lucent Technologies Galilee 960a Bedienungsanleitung

User’s Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Guide d’utilisation . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Bedienungsanleitung . . . . . . . . . . . . . . . . . . . . . . . . . .

Manual de usuario . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gebruiksaanwijzing . . . . . . . . . . . . . . . . . . . . . . . . . . .

Galilée 960

& 930

21663D

108129362

December 1997

Contents

Introduction

Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Your terminal

Your first calls

Call a coworker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Place an automatic callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Leave a message to a coworker . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Enter an established call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Call any member of a group of coworkers . . . . . . . . . . . . . . . . . . . . 6

Call an outside party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Use the system directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Use your personal directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Redial the last number dialed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Keep track of time spent on a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Answer an internal call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Answer a trunk call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Retrieve a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Play a voice message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Answer a call placed to a coworker . . . . . . . . . . . . . . . . . . . . . . . . . 9

Page an individual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Answer a paging announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

With a call in progress

Place a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Return to the held call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Speak to two parties in turn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Set up a three-party conference call . . . . . . . . . . . . . . . . . . . . . . . . 10

Transfer a call to a coworker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Transfer a trunk call to an outside number . . . . . . . . . . . . . . . . . . . 11

Park a trunk call and retrieve it from another extension . . . . . . . . . 11

Override the restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Your personal touch

Answer incoming internal calls automatically . . . . . . . . . . . . . . . . . 13

Store numbers in your personal directory . . . . . . . . . . . . . . . . . . . . 13

Select a display message language . . . . . . . . . . . . . . . . . . . . . . . . 13

Enter an alarm call request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Administer the additional feature buttons . . . . . . . . . . . . . . . . . . . . 14

Redirect your calls to an extension number . . . . . . . . . . . . . . . . . . 15

Redirect your trunk calls to an outside number . . . . . . . . . . . . . . . . 16

Prevent phone interruptions and internal calls . . . . . . . . . . . . . . . . 16

Glossary

Available features with their access codes . . . . . . . . . . . . . . . . . . . 17

Introduction

Check with your system manager to see which features are available to you.

Introduction

Important

Generally speaking telephone systems are conﬁgured in such a way that :

• Extension numbers are included between 300 and 399.

• Features can be accessed by dialing the appropriate (1, 2 or 3-digit) access codes.

Nevertheless, some telephone systems may present some differences such as :

• Extension numbers included between 100 and 899 or between 1000 and 8999.

• Features to be accessed by dialing the appropriate (2, 3 or 4-digit) access codes (where

the ﬁrst digit is , or a digit from 1 to 8 and represented as

•

Feature access codes :

Check with your system manager to see which features are available to you.

Note

:Your terminal may only be connected to a telephone system from the same manufacturer.

Features Access codes

Factory-setting Option

System AD numbers

8200 to

8999

8000 to

8799

Personal AD numbers

810 to

819

890 to

899

Memory 80 88

Common outgoing 0 9

Attendant 9 0

Trunk numbers

410 to

449

411 to

442

Extension group numbers

4501 to

4532

451 to

458

Your terminal

Check with your system manager to see which features are available to you.

Your terminal

1. Program button

: used to access the programming procedure.

2. Mute button

: used to turn off the microphone associated with the handset so the other

person on the call cannot hear you.

3. Conference button

: used to set up a conference call of up to three people including

yourself.

4. Forward button

: used to redirect your calls to an extension number.

5. Ringer button

: used to turn on/off the tone ringer when you are a member of a group

and wish/do not wish to receive incoming trunk calls addressed to the group.

6. Dial pad

: used to dial telephone or extension numbers and access features by means of

codes which are found in the glossary.The‘5’ button has a raised point for visually-

impaired users.

7. R button

: check with your system manager to know how to use this button.

8. Redial button

: used to automatically redial the last outside number you dialed.

9. Hold button

:used to place a call on hold until you can return to it or transfer it to another

11 12 13 14 15 16 17

WE-23-JUN 11:33

See message ?

Your terminal

Check with your system manager to see which features are available to you.

extension.

10.Return button

: used to return to the held call.

11.Volume control button

: used to lower the volume of

• the speaker with a call in progress

• the tone ringer with an internal call coming in

• the tone ringer with a trunk call coming in

• the background-music when the terminal is idle.

12.Speaker button

: used to access the Speakerphone (listen and talk) feature for hands-

free communication.

13.Volume control button

: used to raise the volume of

• the speaker with a call in progress

• the tone ringer with an internal call coming in

• the tone ringer with a trunk call coming in

• the background-music when the terminal is idle.

14.Message light

: goes on when an Automatic callback has been placed or a voice mes-

sage recorded in your voice mail box when a voice messaging system is connected to

the telephone system.

15.Delete button

: used to delete the last character entered in alphabetical mode.

16.OK button

: used to activate the displayed feature.

17.Space button

: used to enter a space in the alphabetical mode.

18.Next button

: used to go forth to the next feature.

19.Previous button

: used to go back to the previous feature.

20.Thirteen or twenty six additional feature buttons

:used for a quick and easy access to

features or numbers (outside or extension).The

status lights next to these buttons

give useful information about the feature, the extension or the trunk:

•

On steadily

: feature is active, extension is busy or trunk is busy.

•

Off

: feature is inactive, extension is idle or trunk is idle.

•

Flashing quickly

:feature is available, extension is ringing or trunk on which a call is

coming in.

•

Flashing slowly

: trunk on which a call is on hold.

Any feature programmed into an additional feature button will no longer be displayed.

21.Directory button

: used to access the system directory.

22.Interactive display

: allows to select and access features and provides updated call-

related and message information.

The ﬁrst line shows the date and time when the terminal is idle, call-related information

when the terminal is active or the selected feature.

The second line shows the available feature prompting or call-related information when a

call is being received.

Your first calls

Check with your system manager to see which features are available to you.

Your ﬁrst calls

Call a coworker

As the

Speakerphone

feature is automatically activated on your terminal, you are in hands-

free communication.

• Dial your coworker’s extension number.

Place an automatic callback

If the extension you are calling is busy or unanswered, you may automatically place another

call to your coworker.

• Press the

button.

The «Automatic callback» feature will send you a ring as soon as the previously busy or

unanswered extension is available.

Leave a message to a coworker

If the extension you are calling is busy or unanswered, you may leave your coworker a mes-

sage to call you back.

• Press the

button to select the «Leave word calling» feature.

• Press the

button.

The indication “See message” will be displayed at the called party’s voice terminal.

Enter an established call

If the extension you are calling is busy, you may enter your coworker’s call (this feature is

also known as «Intrusion-call offer»).

• Press the

Intrusion

button or dial the «Intrusion-call offer» access code

Note

: - The display tells you what type of call (internal, outside or conference) you are entering.

- The intrusion timeout interval is administrable (1-30 seconds).The people on the call hear an intrusion tone

(beep).

Call any member of a group of coworkers

• Dial the group (department) number

4501

4532

311 JOHN

Auto callback ?

311 JOHN

Auto callback ? 311

Auto callback ?

311 JOHN

Auto callback ? 311

Leave word call?

311 IntrudeOut

4502 PURCHASE

Drop ?

Your first calls

Check with your system manager to see which features are available to you.

Call an outside party

• Dial the outdial code

(also known as system access digit).

• Dial the outside telephone number.

Use the system directory

To place a call to an outside party whose telephone number is stored in the system directory,

you may key in a name.

• Press the

Directory

button.

• Enter the ﬁrst letters of the name.

Note

: If your terminal has 13 additional feature buttons, you can access 2 different letters with the same button :press

it once if you wish to select the ﬁrst letter, but press it twice rapidly if you wish to select the second letter.

• Press the

button to display in alphabetical order all the names beginning with the

letters you entered.

When the requested name is displayed:

• Press the

button to place the trunk call.

You may place a call to a coworker in the same way.

• Press the

button to select the «Enter name internal» feature.

Use your personal directory

To place a call to an outside party whose telephone number belongs to your personal direc-

tory, you may directly enter the appropriate abbreviated number.

• Dial the «Directory» access code

• Dial the list item

Redial the last number dialed

When the outside number you are calling is busy or unanswered, you may continue to dial

the number by pressing the

Redial

button twice.

15 041534222

Call duration ?

Enter name

external : LUCENT

LUCENT RENNES

8202 Place call?

LUCENT SAUMUR

8440 Place call?

AD Nb :

Your first calls

Check with your system manager to see which features are available to you.

Keep track of time spent on a call

While conversing, you may keep track of time spent on a call (this feature is also known as

«Timer»).The call charges will be displayed as well.

• Press the

button.

This information is also available when your terminal is idle.

• Press the

button to select the «Last call charge» feature.

• Press the

button.

• Press the

button to select the «Call charges» feature.

Answer an internal call

• Press the

Speaker

button.

Note

: If you prefer internal hands-free communication, you may activate the «Internal auto answer» feature. In that

case, you are directly connected to the calling party after 2 ringing tones.

Answer a trunk call

• Press the OK or Speaker button.

The display shows in turn the called

(BOB SMITH in this example)

and the calling

(LUCENT

RENNES in this example)

parties’ identiﬁcation.

Note : - The calling party ‘s identiﬁcation may appear in the form of a name (if the calling party’s number is stored in

the system directory), a telephone number (caller identiﬁcation sent by the network) or the message “outside

call”.

- The called party ‘s identiﬁcation may appear in the form of a name, a telephone number or stay void accord-

ing to the system administration.

Retrieve a message

To display the message, i.e. sender, date and time (this feature is known as «Message

retrieval»):

• Press the OK button.

To return a call to the message sender:

• Press the OK button.

To erase the message without returning a call to the sender:

• Press the Next button to select the «Erase message» feature (also known as «Cancel

leave word calling»).

• Press the OK button twice.

15 066778899

Call duration ? 15 12:45 36,99

View nb dialed ?

WE-23-JUN 11:33

310 BRENDA WE-23-JUN 11:33

310 CALL

WE-23-JUN 11:33

11 -> BOB SMITH WE-23-JUN 11:33

<- LUCENT RENNES

WE-23-JUN 11:33

See message ?

WE-23-JUN 11:33

MESSAGE 310 WE-23-JUN 11:33

we-23-jun 08:05

Your first calls

Check with your system manager to see which features are available to you.

Play a voice message

If your telephone system is equipped with a voice messaging system, your callers are able to

record messages in your voice mailbox. To play the recorded messages (this feature is

known as «Voice message retrieval»):

• Press the OK button twice.

Answer a call placed to a coworker

You may handle a call at your terminal for a coworker who is absent or otherwise unable to

answer.

• Dial your coworker’s extension number.

• Press the OK button.

Page an individual

You may make an announcement to summon a person to the nearest telephone or to deliver

messages.Paging is done through idle speakerphones and voice paging equipment.

To make a paging announcement to an individual or a group of coworkers:

• Dial the extension or group (department) number

• Dial the «Paging» access code P46 and talk.

To make a paging announcement to all the extensions within the system:

• Dial the «Page all» access code P460 and talk.

To make a paging announcement in all the premises through loudspeakers in the ceiling:

• Dial the «Loudspeaker page» access codeP469 and talk.

Note :The paging timeout interval is set at 15 seconds.

Answer a paging announcement

• Pick up the handset at the nearest telephone.

• Dial the «Answer-back» access codeP60 to be connected to the paging party.

Note :You have 2 minutes to answer a paging announcement.

WE-23-JUN 11:33

VOICE MAIL MSG VS1 VOICE MAIL

Drop ?

310 BRENDA

Call pickup ? 310 BUSY

Call pickup ?

4502 PURCHASE 4502 PAGE

PAGE PAGE ALL

PAGE LOUDSPEAKER

With a call in progress

Check with your system manager to see which features are available to you.

With a call in progress

Place a call on hold

You may place a call on hold anytime you have to interrupt the conversation to answer

another call, place a new call or perform some other task.You have to place a call on hold

before you transfer it to another extension or outside number.

• Press the Hold button.

Return to the held call

• Press the Return button.

Speak to two parties in turn

When you answer a new call while active on another, you may speak to the two parties in

turn.

• Press the OK button.

Set up a three-party conference call

You may add a call you have placed on hold to another call you are connected to and thus

establish a three-party conversation.

• Press the Conference button.

To temporarily withdraw from the conference and leave the other two parties connected :

• Press the OK button.

Note :The use of ISDN trunks and conference withdrawal are mutually exclusive.

To reenter the conference after withdrawal :

• Press the Conference button.

Transfer a call to a coworker

To send the present call from your terminal to another extension :

• Press the Hold button.

• Dial your coworker’s extension number.

• Press the Speaker button or hang up.

15-

Return to call ?

15-

Return to call ? 15 1:45 1,50

View nb dialed ?

311 JOHN

Toggle ? 15 066778899

Toggle ?

311 JOHN

Withdraw conf. ? 15 066778899

Withdraw conf. ?

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