Mitel 6863i Referenzhandbuch

Placing a Call

Lift the handset or press a Line key ( / ).

Dial the number from the keypad

Ending a Call

Place the handset on its cradle or press the goodbye key ( ).

Answering a Call

Lift the handset for handset operation or press the Line key or Speaker for hands-free operation ( ).

Muting

Press the Mute key ( ) to mute the handset or speakerphone.

Redialling

Press the Redial key ( ) once to access a list of recently dialled numbers.

Use the Up and Down D-Pad navigation keys to scroll through the entries.

Use the Ok key, the transfer key ( ) or any line key ( / ) to redial the selected number.

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Get connected.

Mitel 6863i IP Phone

Self Help Manual

Goodbye

Settings

Ok button

D-Pad Navigator

Used to navigate the

on-screen menu.

Volume

Keypad

Hold

Mute

Handset

Speaker

Toggles the phone’s audio

between speaker and handset.

Soft keys

3 Keys supporting 3 individual

functions.

Line key

Line presentation for incoming

and outgoing calls.

L1 L2

Holding and Resuming

To place a call on hold, press the hold key ( ).

To resume the call, press the hold key or press the Line key corresponding to the Line where the call is being held.

Call Transferring

Ensure you are on active call with the party you wish to transfer.

Press the transfer soft key ( ).

Press the right arrow on the D-Pad.

Dial the number you wish to transfer and press the transfer soft key once more ( ).

Call History

Press the Redial key ( )

Scroll through the list by pressing the Up or Down D-Pad navigation keys.

Press a Line key or lift the handset to place a call to the respective entry.

Press the goodbye key ( ) to exit the history log.

Volume Control

When your phone is either ringing or idle, press the volume up or down keys to adjust the ring volume. During

an active call, the volume control button changes the handset volume, speakerphone or headset, whichever is

active.

Using Do Not Disturb

Do Not Disturb prevents the phone from ringing and receiving outgoing calls.

Press the Settings Key ( ) .

Navigate to Services using the up and down arrows on the D-Pad.

Press the Ok key.

Navigate to‘Do Not Disturb’ using the up and down arrows on the D-pad.

Press the Ok Key to activate the Do Not Disturb mode.

Send a Call to Voicemail

When the phone is ringing, do not pick up the handset. Instead, press the goodbye key ( ) .

A voicemail icon will display on your home screen.

Voicemail

To access voicemail messages, dial 555.

Depending on your system conguration, you may be prompted for a voicemail PIN number.

Option 2 - Retrieve old messages

Option 4 – Listen to personal greeting

Option 5 – Record new personal greeting

Option 6 - Delete personal greeting

Option 7 - Delete voicemail message

Option 0 - Repeat menu

Mitel 6863i IP Phone Self Help Manual

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