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From Bicom Systems Wiki

Contents

1 Introduction

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2 Video Tutorial

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3 Requirements

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3.1 Identifying phone model

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3.2 Phone firmware

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3.3 DHCP server

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3.4 PBXware version

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4 Installation

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4.1 Power adapter

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4.2 Power over Ethernet (PoE)

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4.3 Find the phone IP address

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4.4 Reset to factory settings

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5 Registering phone

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5.1 Manual configuration

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5.2 Auto Provisioning

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6 Configure BLF

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Introduction

This Configuration Guide is written as general guide on how to configure the Mitel phone model

6867i to work with PBXware 4.1.3.

Video Tutorial

Video tutorial explaining Auto Provisioning setup for Mitel Phone on PBXware 4.

Video tutorial explaining Auto Provisioning setup for Mitel Phone on PBXware 5.

Requirements

Identifying phone model

To start and successfully complete registration of your Mitel phone you need to know which

phone model you will setup.

From the back of each Mitel phone there are exact model information that you should check.

Although different phone models can have exactly the same requirements and installation

procedure, phone models can also have significantly different requirements and installation

procedure, so that ignorance of your own model may result in the inability to successfully set up

your phone.

Phone firmware

Make sure that your phone is loaded with appropriate firmware version, 4.3.0.2036.

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To find out the firmware version of your Mitel phone model open a new browser window and

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enter your phone IP address in order to access the phone web administration interface login

screen. Example: http://192.168.1.22.

■

factory default login details are username: admin and password: 22222.

DHCP server

Fully configured and operational DHCP server.

PBXware version

PBXware version 4.1.3.0

In order to find out the PBXware version:

■

Navigate to Settings: About.

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On the top of About page is a code similar to this one PBXware Edition: Business, Release:

4.1.3.0 (387597b7), Running: 1.8.32.1-gc-b47edc45, PBXware Proxy v4.1.3 (62b7bcd),

API: 4.1, libmemcached version: 1.0.14, where Release denotes the exact version of your

PBXware.

Installation

This chapter describes how to install and connect the phone to the electrical power and data

network as well as how to apply factory settings.

The following topics are covered:

Power adapter

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Power over Ethernet (PoE)

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Factory Settings

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Power adapter

Connect the Network and Power

Connect the DC plug on the power adapter to the DC port on the phone and connect the other

■

end of the power adapter into an electrical power outlet.

Connect the ethernet cable between the Internet port on the phone and the network port on a

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router or switch to access LAN.

NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter.

Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Power over Ethernet (PoE)

Connect the Network (only)

Using a regular ethernet cable, your phone can be powered from a Power over Ethernet (PoE)

compliant router or switch.

Connect the Ethernet cable between the Internet port on the phone and an available port on

■

the in-line power router or switch.

NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter.

Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Find the phone IP address

Find out your Mitel phone IP Address.

Press the Settings button.

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Press the Select keysoft to enter Status.

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Select Network via navigation buttons.

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Reset to factory settings

This step is not required for brand new out-of-the-box phones, however, if the phone has been

already used then it is a must.

Open a new browser window and enter your phone IP address in order to access the phone

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web administration interface login screen. Example: http://192.168.1.22.

■

factory default login details are username: admin and password: 22222.

Click on Reset in the left navigation menu.

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Click on Restore button and confirm with OK in order to reset the phone to factory settings.

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Phone will be reset to the factory settings and reboot.

Wait sometime prior for device to reboot.

■

NOTE: Do not unplug or remove power to the phone while it is updating firmware and

configurations.

Registering phone

This chapter describes how to identify Mitel phone model, requirements that must be met and

how to register the phone using manual configuration or auto provisioning.

The following topics are covered:

Manual configuration

■

Auto provisioning

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Manual configuration

This chapter describes how to set UAD settings, create PBXware extension and register the

phone.

The following topics are covered:

UAD settings

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Creating extension

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Registering phone

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UAD Settings

UAD settings

Open a new browser window and enter the IP address in order to access the PBXware web

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administration login screen. Example: http://192.168.1.10.

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UAD settings

Navigate to Settings:UAD.

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Make sure Mitel UAD is enabled. To check the UAD status click on the edit icon

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corresponding to your Mitel phone.

Make sure Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.

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Click on the Save button to save changes.

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Creating extension

Creating Extension

Add Extension

Navigate to Extensions. Click on Add Extension.

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The standard options window will be shown below.

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Select Mitel phone model from the UAD select box.

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Select Location: Local or Remote.

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Local is for all extensions registered on the LAN and Remote is for all extensions

registered from remote networks, WAN, Internet etc.

Click on the Next step button.

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Extension values

Enter values into the required field text boxes.

REQUIRED FIELDS:

Name

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Enter a name for the extension being created. Example: John Smith.

E-mail

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Enter the e-mail address associated with this extension. This e-mail address will receive all

system notification messages. Example: [email protected]

Department

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Department to which extension will belong to. Example: Sales.

Click on the Save button.

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Registering Phone

This chapter describes how to register Mitel phone using Hostname or IP Address.

Hostname or IP Address

Open a new browser window and enter your phone IP address in order to access the phone

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web administration interface login screen. Example: http://192.168.1.22

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factory default login details are username: admin and password: 22222.

Click on Line 1 in the left navigation menu.

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Enter or set the following details into the respective fields.

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REQUIRED FIELDS:

Screen Name

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Usually the same number as the Phone Number.

Phone Number

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PBXware extension number. Example: 1003

Caller ID

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PBXware extension number. Example: 1003

Authentication Name

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PBXware extension number. Example: 1003

Password

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The Secret of the extension as received in the e-mail associated with this extension.

Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created

extension.

Proxy Server

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Enter the Hostname or IP Address of the PBXware.

- Example for Hostname: voip.bicomsystems.com

- Example for IP Address: 192.168.1.10

Registrar Server

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Same as Proxy Server field.

Click on the Save Settings button.

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If everything is done as above described, you should have successfully registered your phone

■

to PBXware. Dial *123 to verify registration.

Auto Provisioning

This chapter describes how to set UAD settings, create PBXware extension and register the

phone using DHCP or Static IP address.

The following topics are covered:

UAD Settings

■

Creating Extension

■

Registering Phone

■

UAD Settings

UAD settings

Open a new browser window and enter the IP address in order to access the PBXware web

■

administration login screen. Example: http://192.168.1.10.

■

UAD settings.

Navigate to Settings:UAD.

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Make sure Mitel UAD is enabled. To check the UAD status click on the edit icon

■

corresponding to your Mitel phone.

Make sure Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.

■

Click on the Save button to save changes.

■

Creating Extension

Add Extension

Navigate to Extensions. Click on Add Extension.

■

The standard options window will be shown below.

■

Select Mitel phone model from the UAD select box.

■

Select Location: Local or Remote.

■

Local is for all extensions registered on the LAN and Remote is for all extensions

registered from remote networks, WAN, Internet etc.

Click on the Next step button.

■

Extension values

Enter values into the required field text boxes.

REQUIRED FIELDS:

Name

■

Enter a name for the extension being created. Example: John Smith.

E-mail

■

Enter the e-mail address associated with this extension. This e-mail address will receive all

system notification messages. Example: [email protected]

Auto Provisioning

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Set to Yes.

MAC Address

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Enter Mitel phone MAC address. Example: 001565FF1536. MAC address can be found at

the back of the phone.

Click on the Save button.

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Registering Phone

This chapter describes how to register Mitel phone using DHCP or TFTP.

The following topics are covered:

DHCP

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TFTP

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DHCP

Configure DHCP

Make sure your DHCP router is configured to use option 66 to automatically instruct phones

■

with the URL for auto provisioning. For more information refer to your router documentation

or contact your network administrator.

Phone first boot or user initiated reboot

Auto provisioning process will start during phone first boot or after reboot process has been

■

initiated by user. DHCP server will instruct the phone where from to pickup appropriate

configuration file. If everything is done as above described, you should have successfully

registered your phone to PBXware. Dial *123 to verify registration.

TFTP

Open a new browser window and enter your phone IP address, e.g. http://192.168.1.22.

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Enter username and password and press Confirm button. NOTE: Factory default login

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details are username: admin and password: 22222.

Click on Configuration Server in the left navigation menu.

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Enter Hostname or IP Address in the Primary Server field.

Example for Hostname: voip.bicomsystems.com

Example for IP Address: 192.168.1.10

Click on Save Settings button.

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Click on Reset in the left navigation menu.

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Click Restart button and confirm with OK on prompt.

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You'll have to wait couple of seconds for the configuration to be updated. NOTE: Do not power

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off your phone.

Auto provisioning process will start during phone reboot process, phone will pickup

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appropriate configuration file from PBXware. If everything is done as above described, you

should have successfully registered your phone to PBXware. Dial *123 to verify registration.

Configure BLF

This chapter describes how to configure BLF (Busy Lamp Field) for Mitel 6867i.

Open a new browser window and enter the IP address in order to access the PBXware web

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administration login page. Example: http://192.168.1.10.

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Edit extension.

On the Extensions page click on the edit icon corresponding to your extension.

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Click on Advanced Options button.

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Navigate down to the Auto Provisioning and Presence group of settings.

■

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