Motorola Avigilon HD-NVR3-VAL-3TB Bedienungsanleitung

Installation Guide

Avigilon Network Video Recorder

HD-NVR3-VAL-3TB, HD-NVR3-VAL-6TB, HD-NVR3-VAL-12TB

and HD-NVR3-VAL-18TB

CONTROL CENTER and AVIGILON APPEARANCESEARCH are trademarks of Avigilon Corporation. Other

names or logos mentioned herein may be the trademarks of their respective owners. The absence of the

symbols ™ and ® in proximity to each trademark in this document or at all is not a disclaimer of ownership of

the related trademark. Avigilon Corporation protects its innovations with patents issued in the United States

of America and other jurisdictions worldwide (see avigilon.com/patents). Unless stated explicitly and in

writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other

intellectual property rights of Avigilon Corporation or its licensors.

This document has been compiled and published using product descriptions and specifications available at

the time of publication. The contents of this document and the specifications of the products discussed

herein are subject to change without notice. Avigilon Corporation reserves the right to make any such

changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the

completeness or accuracy of the information contained in this document; or (2) is responsible for your use

of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages

(including consequential damages) caused by reliance on the information presented herein.

Avigilon Corporation

avigilon.com

PDF-NVR3VAL-A

Revision: 4 - EN

20191031

Table of Contents

Introduction 1

Before YouStart 1

Overview 1

Front View 1

Back View 2

Installation 3

Package Contents 3

Installing the Rack Rails and Cable Management Arm 3

Connecting Cables 3

Installing the Bezel 3

Configuring Windows 10 4

Troubleshooting 4

Network Configuration 4

Operating System Recovery By Avigilon Recovery Partition 4

Operating System Recovery By External USB 6

LED Indicators 7

Power Status Indicators 7

Network Link Status Indicators 7

Hard Drive RAID Status Indicators 8

Advanced Features 10

Checking System Health 10

Replacing Hard Drives 11

Specifications 12

iii

Introduction

The Avigilon Network Video Recorder is preloaded with the Avigilon Control Center software and is

configured for maximum performance and reliability. The Network Video Recorder can be easily integrated

into any existing Avigilon security system, or act as the base of a new site.

Before YouStart

Avigilon recommends the use of an uninterruptible power supply (UPS) system to protect your video

surveillance system hardware. A UPS system is used to protect critical equipment from mains supply

problems, including spikes, voltage dips, fluctuations and complete power failures using a dedicated

battery. It can also be used to power equipment during the time it takes for a standby generator to be

started and synchronized.

Any UPS connection must include configuration to shut down the Windows operating system on the

appliance when battery power is low or there is 15 minutes of power remaining.

It is recommended that cameras not be connected to the appliance until after the appropriate network

configuration has been set up.

Overview

Front View

1. Bezel

Protects against unauthorized physical access to the hard drives. The bezel must be removed to

access the front of the recorder.

2. Power button

Controls the power supply to the recorder.

Introduction 1

3. Video connector

Accepts a VGA monitor connection.

4. LCD display

Provides information about system information and error messages. For details about the error

messages, see the Dell Event and Error Messages Reference Guide.

5. USB connectors

Accepts USB connections to external devices.

6. Information tag

Provides the product service details, MAC addresses and a copy of the Windows license key.

7. Hard drives

Provides access to hot-swappable hard drives. There are LED indicators on each hard drive.

Back View

1. Serial connector

Accepts connections to serial devices.

2. 1 Gigabit Ethernet ports

Accepts an Ethernet connection to multiple networks.

3. Power supply

Redundant power supply.

Optional secondary power supply is available (HD-NVR3-VAL-2NDPS-NPC).

4. Video connector

Accepts a VGA monitor connection.

5. USB connectors

Accepts USB connections to external devices.

Back View 2

Installation

Package Contents

Ensure the package contains the following:

lAvigilon Network Video Recorder

lRack sliding rail assembly kit

lCable management arm assembly kit

lBezel and key

lPower cable

lRecovery USB — contains Windows recovery software and supporting materials.

Installing the Rack Rails and Cable Management Arm

If the recorder will be kept in a server rack, install the Rack Sliding Rails and the Cable Management Arm

provided in the recorder package. Follow the procedures outlined in the Rack Installation Instructions and

the CMA Installation Instructions provided in the assembly kits.

Note: The supplied Rack Sliding Rails are compatible with square and round hole racks.

Connecting Cables

Refer to the diagrams in the Overview section for the location of the different connectors. Make the

following connections as required:

1. Connect a KVM switch or separate keyboard, mouse and monitor to the recorder.

lThe keyboard and mouse can be connected to any USB port on the recorder.

lThe monitor can be connected to any video connector at the front or back of the recorder.

2. Connect the recorder to your network using an Ethernet cable.

3. Connect a power cable to the power supply at the back of the recorder.

4. Press the power button on the front of the recorder. Check that the recorder LED indicators display

the correct status.

Installing the Bezel

The bezel can be installed on the front of the recorder to help protect the power button and hard drives

against unauthorized access.

Installation 3

1. Slide the right end of the bezel against the right hinge of the recorder.

2. Push the left end of the bezel against the recorder until it clicks into place.

3. Use the provided key to lock the bezel.

Configuring Windows 10

When you start the Video Appliance for the first time, you will need to configure the Windows operating

system that is installed on the appliance.

After the recorder starts, you will need to configure the Windows operating system for the first time.

1. On the first screen, the MICROSOFT SOFTWARE LICENSE TERMS and AVIGILON CONTROL

CENTER™ SOFTWARE END USER LICENSE AGREEMENT are displayed. Review the terms and click

Accept.

2. Select Join a local Active Directory domain.

Note: This prompt appears only if an Active Directory is present on the network. See the

Windows Help and Support files for more information.

3. Enter a user name for accessing the Windows software.

4. Enter a password and password hint for the user name and click Next.

Proceed to activate the license for the Avigilon Control Center software on your Network Video Recorder.

Troubleshooting

Network Configuration

By default, the ACCES8 Port Appliance acquires an IP address on the network through DHCP. If you need

to set up the ACCES8 Port Appliance to use a static IP address or any specific network configuration, see

the Windows Help and Support files for more information.

By default, the Network Video Recorder acquires an IP address on the network through DHCP. If you need

to set up the recorder to use a static IP address or any specific network configuration, see the Windows

Help and Support files for more information.

Operating System Recovery By Avigilon Recovery Partition

If you need to recover the Windows operating system, the includes an onboard Avigilon recovery partition

that is separate from the operating system partition. The advantage of using the Avigilon recovery partition

is that you do not need an internet connection.

Configuring Windows 10 4

Important: Your operating system drive will be erased and restored to factory settings. Before you

proceed with operating system recovery, complete any necessary backups of custom ACC

configuration and video recordings. For more information about ACC software backups, see

http://avigilon.com/recovery.

Note: Depending on when your was shipped, it is recommended that you connect to the network

when possible to install updates for Windows and ACC Client software after system recovery is

completed. For more information about ACC software installations, see

http://avigilon.com/recovery.

1. Start operating system recovery in one of the following ways:

lOn your Windows desktop, select and then hold down the Shift key and select Restart.

lOn your locked Windows screen, select and then hold down the Shift key and select

Restart.

lDuring direct boot of the operating system, repeatedly press the down-arrow key and select

the partition.

2. On the Choose an option screen, select Use another operating system.

3. Select the OS Recovery partition.

4. On the Avigilon Recovery window, select Recover.

Allow up to half an hour for the recovery to complete.

5. After system reboot, complete the Windows setup process. For more information, see Configuring

Windows 10 on the previous page.

6. Navigate to C:\Avigilon\Control Center Installation Files, and run the ACC installer

for the version of ACC software in use at your site.

Operating System Recovery By Avigilon Recovery Partition 5

Operating System Recovery By External USB

If you need to recover the Windows operating system on the and you have access to the internet, it is

recommended that you download the latest Avigilon Recovery Image from http://avigilon.com/recovery

and refer to Support and Downloads for the following information:

lMinimum size of the USB recovery device

lCreating an external USB recovery device

lRecovering the operating system from an external USB recovery device

The general steps are:

1. Load the Avigilon Recovery Image onto a USB recovery device.

2. Plug the USBrecovery device into the workstation.

3. Repeatedly press the F12 key while booting the workstation.

4. On the UEFI Boot menu, select the USB recovery device.

Operating System Recovery By External USB 6

LED Indicators

The following tables describe what the LEDs on the recorder indicate.

Power Status Indicators

The power button on the front of the recorder lights up when power is on.

Additional information about the power supply is provided by the power status indicator on the back of the

recorder. The following table describes what the LEDs indicate:

Figure 1: (1) The power status indicator.

LED Indicator Description

Off Power is not connected.

Green Power is supplied to the recorder.

Flashing green Firmware update is being applied to the power supply unit.

Flashing green then turns off The redundant power supply is mismatched. This only occurs if

you have a secondary redundant power supply installed.

Flashing orange There is a problem with the power supply.

Network Link Status Indicators

When the recorder is connected to the network, the recorder’s connection status LEDs above the Ethernet

port display the recorder’s connection status to the network. The following table describes what the LEDs

indicate:

LED Indicators 7

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