NETGEAR LM1200 Bedienungsanleitung

User Manual

NETGEAR 4G LTE Modem

LM1200

NETGEAR, Inc.

350 E. Plumeria DriveApril 2021

San Jose, CA 95134, USA202-12163-01

Support and Community

Visit www.netgear.com/support to get your questions answered and access the latest

downloads.

You can also check out our NETGEAR Community for helpful advice at

community.netgear.com.

Regulatory and Legal

Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français

canadien à https://www.netgear.com/support/download/.

(If this product is sold in Canada, you can access this document in Canadian French at

https://www.netgear.com/support/download/.)

For regulatory compliance information including the EU Declaration of Conformity, visit

http://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy/.

By using this device, you are agreeing to NETGEAR’s Terms and Conditions at

https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the

device to your place of purchase within your return period.

Trademarks

Any non-NETGEAR trademarks are used for reference purposes only.

NETGEAR 4G LTE Modem LM1200

Contents

Chapter 1 Introduction and Hardware Overview

Introduction...........................................................................................7

Supported Mobile Broadband Bands................................................7

Package Contents.................................................................................8

Install the Nano SIM Card....................................................................8

Power on Your Modem........................................................................9

Top Panel With Status LEDs.................................................................9

Back Panel Connectors, Buttons, and Ports....................................11

Position the Modem...........................................................................12

Optional External Antenna................................................................13

Chapter 2 Get Started

Internet Connection Over Mobile Broadband...............................15

Connect a Computer, Router, or WiFi Router to the Modem.......15

Connect a Computer to the LAN Port of the Modem...............16

Connect a Router or WiFi Router to the LAN Port of the

Modem............................................................................................16

Access the Modem’s Web Pages for the First Time.......................16

Change the Language.......................................................................18

Chapter 3 Manage the Mobile Broadband Connection

Manage Mobile Broadband Auto Connect Options.....................20

Manually Connect to or Disconnect From the Mobile Broadband

Network................................................................................................21

Manage APN Profiles for Mobile Broadband Connections..........22

View APN Profiles or Add a Custom APN Profile.......................22

Select an APN Profile.....................................................................24

Change an APN Profile..................................................................25

Remove an APN Profile.................................................................26

Chapter 4 Secure Your Network

Change the Modem Password.........................................................29

Manage Port Forwarding for Incoming Traffic................................29

Enable Port Forwarding and Add a Service or Application.....30

Remove a Service or Application for Port Forwarding..............31

Disable Port Forwarding...............................................................32

Manage Port Filtering for Outgoing Traffic.....................................33

Block Specific Services and Applications From Accessing the

Internet and Allow All Other Services and Applications...........33

Allow Specific Services and Applications to Access the Internet

and Block All Other Services and Applications..........................35

View Services and Applications on the Blacklist and Remove a

Service or Application From the List...........................................36

View Services and Applications on the Whitelist and Remove a

Service or Application From the List...........................................38

Disable Port Filtering.....................................................................39

Manage SIM Card Security................................................................40

Enable SIM Card Security..............................................................40

Enter the SIM PIN to Enable the Modem to Connect to the

Internet............................................................................................42

Personalize the SIM PIN.................................................................43

Disable SIM Card Security............................................................44

Unblock the SIM Card With a PUK...............................................46

Chapter 5 Manage the Modem and Monitor Usage and the

Network

Upgrade the Firmware of the Modem.............................................49

Back Up and Restore the Modem Settings.....................................50

Back Up the Settings......................................................................50

Restore the Settings.......................................................................51

Return the Modem to Its Factory Default Settings.........................52

Use the Reset Button.....................................................................52

Use the Modem’s Web Pages to Reset the Modem to Factory

Defaults...........................................................................................53

View Monthly Data Usage.................................................................53

Set a Plan Limit for the Data Counter...............................................54

Change the Billing Cycle Counter or Reset the Data Counter.....55

View Service Provider, Type of Service, and Signal Strength.......56

View Account Details and Other Details About Your Modem......58

View Information About the Mobile Broadband Connection.......59

Set Up SMS Alert Messages..............................................................60

Set the Data Limit for SMS Alert Messages.....................................62

View Alerts...........................................................................................63

Turn Off the LEDs...............................................................................64

Chapter 6 Frequently Asked Questions

What do I do when I can’t connect a device to the modem?........67

What do I do when I can’t access the Internet?..............................67

What do I do when the No Signal icon displays?...........................67

Why is the download or upload speed slow?.................................68

NETGEAR 4G LTE Modem LM1200

Can I connect multiple LAN devices to the modem?....................68

How do I access the modem’s web pages?....................................68

What do I do if I forget my admin login password?.......................68

How do I disconnect from the mobile broadband network?........69

How do I find my computer’s IP address?.......................................69

How do I find a device’s MAC address?..........................................71

How do I find my mobile phone number?......................................73

Where can I find more information?................................................73

Chapter 7 Alerts and Troubleshooting

Alert Messages....................................................................................75

Quick Tips for Troubleshooting........................................................75

Verify Normal Behavior With the LEDs............................................76

Troubleshoot With the LEDs.............................................................77

Power LED Is Off............................................................................77

LAN LED Is Off................................................................................78

You Cannot Log In to the Modem....................................................78

Troubleshoot the Mobile Broadband Internet Connection..........79

Obtain an Internet IP Address From Your Service Provider.....79

Troubleshoot Internet Browsing..................................................80

Changes Not Saved on the Modem’s Web Pages.........................80

TCP/IP Network Not Responding.....................................................81

Test the LAN Path to Your Modem..............................................81

Test the Path From Your Computer to a Remote Device.........81

Appendix A Default Settings and Specifications

Factory Default Settings.....................................................................84

Technical and Environmental Specifications..................................85

Appendix B Wall-Mount the Modem

Position Your Modem........................................................................87

Mount Your Modem...........................................................................88

NETGEAR 4G LTE Modem LM1200

Introduction and Hardware

Overview

This manual is for the following NETGEAR®4G LTE Modem LM1200 models:

•LM1200-100NAS

•LM1200-200NAS

•LM1200-111NAS

All models provide band support for the North America region.

This chapter provides an introduction and hardware overview of the NETGEAR 4G LTE

Modem LM1200 models and contains the following sections:

• Introduction

• Supported Mobile Broadband Bands

• Package Contents

• Install the Nano SIM Card

• Power on Your Modem

• Top Panel With Status LEDs

• Back Panel Connectors, Buttons, and Ports

• Position the Modem

• Optional External Antenna

Note: For more information about the topics that are covered in this manual, visit the

support website at netgear.com/support.

Note: Firmware updates with new features and bug fixes are made available from time

to time at downloadcenter.netgear.com or over the air. If the features or behavior of

your product does not match what is described in this guide, you might need to update

your firmware.

Introduction

The NETGEAR 4G LTE Modem LM1200, in this manual referred to as the modem, can

provide broadband data services to areas where wired Internet is not readily available

or is difficult, costly, or time-consuming to install. The modem uses existing 4G LTE

mobile networks with automatic fallback to 3G mobile networks to provide broadband

data services.

If you connect a WiFi router to the modem’s Gigabit Ethernet port, the mobile network

connection can provide high-speed Internet access for multiple users and devices in

homes and offices.

Alternatively, you can connect the modem to an existing DSL, cable, or fiber optics

gateway so that the modem can provide a backup Internet connection for your home

or office to achieve continuous connectivity.

Professional installation and configuration are not required. If a SIM card is installed

and activated, by default, the modem automatically searches for and connects to your

network provider’s mobile broadband network.

For information about installing the modem, see the quick start guide that came with

the device, and which you can download from downloadcenter.netgear.com.

In the unlikely situation that the modem does not automatically connect to your network

provider’s mobile broadband network, you might need to add an access profile name

(APN) profile. For information about adding an APN profile, see View APN Profiles or

Add a Custom APN Profile on page 22.

Supported Mobile Broadband Bands

The following table describes the mobile broadband bands that are supported for the

modem.

Table 1. Mobile broadband bands

2G GSM3G UMTSLTE Category 4Model

Not supportedBands 2, 4 and 5Bands 2, 4, 5, 12, 13, 14, 66,

and 71

LM1200-100NAS

Not supportedBands 2, 4 and 5Bands 2, 4, 5, 12, 13, 14, 66,

and 71

LM1200-200NAS

Not supportedBands 2, 4 and 5Bands 2, 4, 5, 12, 13, 14, 66,

and 71

LM1200-111NAS

User Manual7Introduction and Hardware

Overview

NETGEAR 4G LTE Modem LM1200

Package Contents

Your package contains the modem, an Ethernet cable, a USB cable, and a power adapter.

Figure 1. Package contents

Install the Nano SIM Card

You must obtain a nano SIM card and install it. To obtain a nano SIM card, contact your

mobile service provider.

To install the nano SIM card in the modem:

1. Ensure that power to the modem is off.

2. Place the modem horizontally with the bottom panel facing you.

Figure 2. Installing the nano SIM card

3. Gently insert the nano SIM card into the SIM card slot.

User Manual8Introduction and Hardware

Overview

NETGEAR 4G LTE Modem LM1200

Power on Your Modem

To power on the modem:

1. Connect the USB cable to the Power port on the modem and to the provided power

adapter. Connect your modem

2. Plug the power adapter into an indoor power outlet

Note: We recommend connecting the USB cable only to the power adapter that

came in the package. Connecting the USB cable to a USB port on a computer might

not work correctly.

The Power LED lights solid amber and then lights solid green.

The modem searches for the mobile broadband network for the nano SIM, which

might take several minutes.

3. Check the Signal Strength LED .

•Green: The LTE connection is good

•Amber: The LTE connection is weak. Try a different location, such as near a

window.

•Red: The nano SIM isn’t inserted correctly, or the modem can’t automatically

connect to the LTE network (see Add and activate a custom APN profile).

Top Panel With Status LEDs

The modem displays status LED icons on the top panel.

The following table describes the LED icons from left to right.

User Manual9Introduction and Hardware

Overview

NETGEAR 4G LTE Modem LM1200

Table 2. LED descriptions (normal behavior)

DescriptionIcon or LED BarsDesignation

Solid amber. The modem is starting up.

Solid green. The modem is receiving power and is connected to the mobile

broadband network and the Internet.

Blinking amber. Device error. For more information, see Troubleshoot With

the LEDs on page 77.

Off. The modem is not receiving power.

Power

Solid amber. A device is connecting to the port.

Green. A device is connected to this port.

Ethernet LAN

Solid amber. A device is connected to this port.

Solid green. Full data connectivity.

Ethernet

WAN

Green. The LTE connection is good. Blinking indicates data traffic.

Amber. The LTE connection is good, but the signal is weaker. Blinking indicates

data traffic.

Red. The modem can't connect to the LTE network.

Signal

Strength

User Manual10Introduction and Hardware

Overview

NETGEAR 4G LTE Modem LM1200

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