NETGEAR Prosafe WAC740 Bedienungsanleitung

350 East Plumeria Drive

San Jose, CA 95134

USA

September 2016

202-11705-01

ProSAFE Dual Band Wireless AC

Access Point Model WAC740

Hardware Installation Guide

ProSAFE Dual Band Wireless AC Access Point Model WAC740

Support

Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help,

access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR

support resources.

Conformity

For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory.

See the regulatory compliance document before connecting the power supply.

Trademarks

used for reference purposes only.

Revision History

Publication Part Number Publish Date Comments

202-11705-01 September 2016 First publication

Contents

Chapter 1 Introduction and Hardware Overview

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Unpack Your Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Top Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Documentation Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chapter 2 Connections for Multi-Gigabit Ethernet Throughput

Connection to a High-Speed Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Static LAG Connection to a Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 3 Installation

Step 1: Consider the System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Step 2: Consider the WiFi Equipment Placement and Range Guidelines. . . . . . 15

Step 3: Connect the Access Point to Your Network. . . . . . . . . . . . . . . . . . . . . . . 16

Step 3a: If the Network Does Not Include a DHCP Server,

Connect the Access Point to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Step 3b: Connect the Access Point to a Switch . . . . . . . . . . . . . . . . . . . . . . . . 18

Step 3c: Provide Power to the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Step 4: Use the Wireless Controller to Discover and

Configure the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Step 5: Test WiFi Connectivity to the Access Point . . . . . . . . . . . . . . . . . . . . . . . 20

Optional Step 6: Mount the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Package Content of the Ceiling and Wall Installation Kit. . . . . . . . . . . . . . . . . 21

Drop Ceiling Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Appendix A Troubleshooting

Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Troubleshoot the Basic Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Verify the Correct Sequence of Events at Startup . . . . . . . . . . . . . . . . . . . . . 29

The Power LED Remains Solid Amber or Remains Blinking Amber . . . . . . . . 29

No LEDs Are Lit on the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

The Activity LED, LAN LED 1, or Both LAN LEDs Are Not Lit. . . . . . . . . . . . . 30

The WLAN LEDs Do Not Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

ProSAFE Dual Band Wireless AC Access Point Model WAC740

You Cannot Access the Internet From a WiFi Device . . . . . . . . . . . . . . . . . . . . . . 31

You Cannot Access the Access Point From a Browser . . . . . . . . . . . . . . . . . . . . . 31

Test the LAN Path to the Access Point Using the Ping Utility . . . . . . . . . . . . . . . 32

Appendix B Supplemental Information

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

1. Introduction and Hardware

Overview

This hardware installation guide is for the NETGEAR ProSAFE®Dual Band WirelessAC Access

Point Model WAC740.

In this hardware installation guide, except where indicated otherwise, the Dual Band Wireless

AC Access Point Model WAC740 is referred to as the access point.

This hardware installation guide complements the installation guide and the ceiling and wall

installation guide that came with the access point and that you can download by visiting

downloadcenter.netgear.com.

The chapter includes the following sections:

•Overview

•Unpack Your Access Point

•Hardware Description

•Product Label

•Documentation Resources

Note: For more information about the topics that are covered in this manual,

visit the support website at netgear.com/support.

IMPORTANT:

Model WAC740 is not intended as a standalone access point.

The access point must be managed through a NETGEAR wireless

controller.

Introduction and Hardware Overview

ProSAFE Dual Band Wireless AC Access Point Model WAC740

Overview

Model WAC740 is intended as a controller-managed access point for centralized

management with a NETGEAR wireless controller from small (WC7500) to mid-size

(WC7600) and large-size (WC9500) deployment. The access point operates with Multi-user

MIMO (MU-MIMO), provides concurrent operation in the 2.4 GHz and 5 GHz radio bands,

and can achieve speeds up to 600 Mbps for 2.4 GHz network and up to 1.7 Gbps for 5 GHz

networks.

The access point provides one Power over Ethernet plus (PoE+) port (LAN port 1) that can

support up to 2.5 Gbps of throughput, enabling a single connection to a 2.5 Gbps–capable

switch such as the NETGEAR M4200 Series ProSAFE Managed Switch.

The second LAN port (LAN port 2) is intended for a LAG configuration, which enables the

throughput to exceed 1 Gbps even if a 2.5 Gbps–capable switch is not present on the other

end.

Note: Because model WAC740 is not intended as a standalone access point,

NETGEAR does not provide a separate user manual for this access

point. You must configure the access point through a NETGEAR wireless

controller. For information about configuring the access point, see the

ProSAFE Wireless Controller Models WC7500, WC7600, WC7600v2,

and WC9500 User Manual, which you can download by visiting

downloadcenter.netgear.com.

Unpack Your Access Point

Your package contains the following items:

•Dual Band Wireless AC Access Point Model WAC740

•Category 5e Ethernet cable

•Installation guide

•Ceiling and wall installation kit

•Ceiling and wall installation guide

Note: A power adapter is not included in the package. A power adapter is

required if you do not provide PoE+ power to the access point.

Contact your reseller or customer support in your area if any parts are missing or damaged.

Visit the NETGEAR website at netgear.com/support/contact.aspx for the telephone number

of customer support in your area.

Introduction and Hardware Overview

ProSAFE Dual Band Wireless AC Access Point Model WAC740

Hardware Description

The following sections describe the top and rear hardware functions of the access point.

•Top Panel on page 7

•Rear Panel on page 9

•Product Label on page 10

Top Panel

The LEDs of the access point are described in the following figure and table:

Figure 1. Top panel

Table 1. Top panel LEDs

Item Icon LED Name LED Behavior Description

1Power LED Off Power is off.

Solid green Power is on and the access point is ready for operation.

Alternating green

and amber The access point is receiving insufficient PoE power.

Solid amber, then

blinking amber, then

solid green

During startup, while a self-test is running, the Power

LED lights solid amber for about 30 seconds, turns solid

green temporarily, then blinks amber while the

configuration is being synchronized and the firmware is

being updated, and finally turns solid green.

12 3

Introduction and Hardware Overview

ProSAFE Dual Band Wireless AC Access Point Model WAC740

1(continued) Blinking amber at

moderate speed The configuration between the access point and the

wireless controller is being synchronized.

Blinking amber at

fast speed Firmware is being upgraded.

2Activity LED Off No link with the network is detected.

Solid green A link with the network is detected.

Blinking green Network traffic is detected.

3LAN LED 1 Off No Ethernet link or Ethernet LAG link is detected.

Solid green A 2.5 Gbps Ethernet link is detected.

Solid amber A 1 Gbps or 100 Mbps Ethernet link is detected.

Solid green in a LAG A 1 Gbps Ethernet LAG link is detected.

If both the LAN LED 1 and the LAN LED 2 light solid

green, a 1 Gbps Ethernet link is detected in a link

aggregation group (LAG) connection.

Solid amber in a LAG The Ethernet LAG link of LAN port 2 is down, a failover

occurred, and the LAG link on LAN port 1 is carrying all

traffic in the LAG.

4LAN LED 2 Off No Ethernet LAG link is detected.

Note: LAN port 2 can be used only for a LAG connection.

Solid green in a LAG A 1 Gbps Ethernet LAG link is detected.

If both the LAN LED 2 and the LAN LED 1 light solid

green, a 1 Gbps Ethernet link is detected in a LAG

connection.

Solid amber in a LAG The Ethernet LAG link of LAN port 1 is down, a failover

occurred, and the LAG link on LAN port 2 is carrying all

traffic in the LAG.

Note: A failover to LAN port 2 is possible only if the

access point receives power from a power adapter. If LAN

port 1 fails while it provides PoE+ power to the access

point, the access point shuts down.

52.4 GHz

WLAN LED Off The 2.4 GHz WiFi radio is off.

Solid green The 2.4 GHz WiFi radio is on.

Blinking green WiFi activity is detected on the 2.4 GHz WiFi radio.

65GHz WLAN

LED Off The 5 GHz WiFi radio is off.

Solid green The 5 GHz WiFi radio is on.

Blinking green WiFi activity is detected on the 5 GHz WiFi radio.

Table 1. Top panel LEDs (continued)

Item Icon LED Name LED Behavior Description

Introduction and Hardware Overview

ProSAFE Dual Band Wireless AC Access Point Model WAC740

Rear Panel

Figure 2. Rear panel

The rear panel components of the access point, from left to right, are described in the

following list:

1. Cable security lock. Receptacle for an optional lock.

2. Console port. Lets you connect the access point to an optional console terminal. The port

provides an RJ-45 connector and supports the following settings: 115200 K default baud

rate, 8 data bits, no (N) parity bit, and one (1) stop bit.

3. Factory default Reset button. Using a sharp object, press and hold this button for about

ten seconds to reset the access point to factory defaults settings. All configuration settings

are lost, and the default password is restored. For more information, see Factory Default

Settings on page 36.

4. LAN port 2. 10/100/1000BASE-T Gigabit Ethernet (RJ-45) port with Auto Uplink

(Auto MDI-X) for a static link aggregation group (LAG) connection to a switch.

5. LAN port 1. 100/1000/2500BASE-T Gigabit Ethernet (RJ-45) port with Auto Uplink

(Auto MDI-X) and support for IEEE 802.3at PoE+ for connection to a switch or router that

can provide PoE+. LAN port 1 is intended for the normal connection to a switch.

6. DC power socket. Socket for an optional 12 VDC, 2.5A power adapter. A power adapter is

not included in the package. A power adapter is required if you do not provide PoE+ power

to the access point.

Side Panels

External multiple input, multiple output (MIMO) antennas can extend the WiFi signal range

indoors or in fringe network areas. The access point can support up to four optional 2.4 GHz

or 5 GHz dual-band antennas.

External antennas plug into the reverse SMA antenna connectors on the side panels of the

access point. Each side panel provides two antenna connectors for a total of four antenna

connectors. For information about optional NETGEAR antennas, visit

netgear.com/business/products/wireless/accessories.

12345

Introduction and Hardware Overview

ProSAFE Dual Band Wireless AC Access Point Model WAC740

Product Label

The product label on the bottom of the enclosure displays the access point’s default WiFi

network names (SSIDs), serial number, MAC address, default login information (IP address,

user name, and password), regulatory compliance, and other information.

Figure 3. Product label

Documentation Resources

For more information about the WAC740 access point, see the following documents, which

you can download by visiting downloadcenter.netgear.com:

•NETGEAR ProSAFE Dual Band Wireless AC Access Point WAC740 Installation Guide

•NETGEAR ProSAFE Dual-Band Wireless AC Access Points WAC720, WAC730, and

WAC740 Ceiling and Wall Installation Guide

•ProSAFE Wireless Controller Models WC7500, WC7600, WC7600v2, and WC9500 User

Manual

You can also visit netgear.com/business/products/wireless/business-wireless, where you can

find the data sheet for model WAC740 and other information.

Note: Because model WAC740 is not intended as a standalone access

point, NETGEAR does not provide a separate user manual for this

access point.

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