Panasonic TGP 550 Bedienungsanleitung

PRIMUSBUSINESS.CA

PRIMUS BUSINESS SERVICES |HOSTED PBX |PANASONIC TGP550/TPA50 QUICK SETUP GUIDE

PANASONIC TGP550/TPA50

QUICK SETUP GUIDE

Online instructional videos and manufacturer user guides are also available.

Visit www.primus.ca/hpbxguide for more information.

What You Need

Panasonic base unit (model KX-

TGP550) from Primus Business

Services

An Internet connection with a

modem or router

Your device may vary

Hosted PBX service from Primus

Business Services

Setting Up the Base Unit

PRIMUSBUSINESS.CA

PRIMUS BUSINESS SERVICES |HOSTED PBX |PANASONIC TGP550/TPA50 QUICK SETUP GUIDE

1. Plug one end of the coiled handset cord to the base unit and plug the other

end to the corded handset.

2. Take the Ethernet cable (included with your phone) and plug one end to the

port on the base unit labelled “LAN.” Plug the other end of the cable to your

Internet modem or router.

3. If you have a computer that requires network or Internet access and you do

not have enough Ethernet ports on your modem or router, you can connect

the computer to your network through the base unit. Take the Ethernet cable

connected to your computer, and plug it into the port labeled “PC.” The base

unit will pass all of your computer’s network traffic straight through to your

computer, with no impact on your phone calls.

4. Plug the AC adapter into the base unit. Press the plug firmly to make sure it

is in place. There is a hook at the bottom of the unit to secure the cable in

place to prevent it from being accidentally pulled out. Plug the AC adapter

into an electrical outlet.

Once everything is connected, the phone will go through an auto-configuration

process, which may take up to 10 minutes. You are ready to make and receive calls

when the STATUS light indicator turns from a flashing green to a solid green.

NOTE:

The configuration may take up to 10 minutes, and may reboot several times.

Leave the phone plugged in for at least 10 minutes before making any

changes.

When the Panasonic base unit is first connected to power, the status

indicator will be solid red. If you see the message “connect the Ethernet

cable,” make sure the Ethernet cable is properly in place from the LAN port

on the base unit to your modem/router/firewall.

If the status indicator remains red or amber after 10 minutes, try plugging

the base unit directly to your Internet modem instead of through your

routers, switches, or firewalls.

For additional troubleshooting tips, please review the Hosted PBX Small

Office Basic Troubleshooting Guide, available at

http://primus.ca/business/hpbxguide.

If the configuration process was interrupted or if you need assistance, please

contact Primus HPBX Technical Support at 1-888-222-8577.

PRIMUSBUSINESS.CA

PRIMUS BUSINESS SERVICES |HOSTED PBX |PANASONIC TGP550/TPA50 QUICK SETUP GUIDE

Status Light Indicators

STATUS Indicator

Solid Green

The base unit is connected to the Internet and connected to

the HPBX Small Office system.

Flashing Green

The base unit is downloading data. Do not disconnect the

Ethernet cable or AC power adaptor from the base unit until

the light becomes solid green.

Solid Red

The base unit is booting up.

Flashing Red

The base unit is registering a handset.

Solid Yellow

The base unit’s IP address may conflict with another IP

address on your network.

Flashing Yellow

(slow)

The base unit is attempting to connect to the Internet or to

the HPBX Small Office system. If it flashes indefinitely,

check your network settings, ensure your Internet

connection is working, or try restarting all your devices.

Flashing Yellow

(fast)

The device may be defective. Unplug and reconnect the AC

power adapter to reset the unit. If it flashes indefinitely,

contact Primus Technical Support.

Off

The base unit is off and not powered, or the Ethernet cable

is not connected properly, or it is not getting an active

network connection. Ensure your Internet connection and

network devices are turned on.

Setting up the Cordless Handset

1. Plug the AC adapter into the charger. Press the plug firmly to make sure it is

in place. There are hooks at the bottom of the unit to secure the cable in

place to prevent it from being accidentally pulled out. Plug the AC adapter

into an electrical outlet.

PRIMUSBUSINESS.CA

PRIMUS BUSINESS SERVICES |HOSTED PBX |PANASONIC TGP550/TPA50 QUICK SETUP GUIDE

2. Remove the plastic wrapper from the rechargeable batteries included in the

box, and place them into the handset.

3. Place the handset into the charger and confirm that “Charging” is displayed.

Charging the unit takes about 6 hours. When the batteries are fully charged,

the charge indicator goes off and “Fully charged” is displayed. You are now

ready to make and receive calls from the cordless handset.

NOTE:

By default, the base unit and cordless handset are assigned the same

HPBX user. If you have multiple Hosted PBX users, you may want to

assign a separate user to the cordless handset. Please review the

Panasonic TGP550/TPA50 Handset User Assignment Guide, available

at http://primus.ca/business/hpbxguide, for instructions.

If you ordered additional cordless handsets (Panasonic KX-TPA50), you

must register them with the base unit before using it. See the next

section.

PRIMUSBUSINESS.CA

PRIMUS BUSINESS SERVICES |HOSTED PBX |PANASONIC TGP550/TPA50 QUICK SETUP GUIDE

Registering Additional Cordless Handsets

(Panasonic KX-TPA50)

The Panasonic KX-TGP550 can support up to 6 cordless handsets. If you ordered

additional cordless handsets for your phones, you must register the handset with

your base unit before using it.

1. Follow the steps in the previous section to set up the cordless handset.

2. Press and hold the ALL button on the base unit for about 4 seconds until the

status indicator flashes red. The base unit will emit a beeping sound.

3. Press OK on the cordless handset then wait until a long beep sounds. If the

handset happens to ring while you are doing this, press the ALL button again on

the base unit to stop, and repeat the process from the beginning.

4. With more than one cordless handset, it is easy to get them mixed up. You can

name each handset to avoid confusion. To name the handset, press MENU by

pressing the centre joystick, then select Initial Settings, then Handset Name.

Enter a name for the handset, and press OK. Choose On for standby display,

and press SAVE.

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