Promise VTRAK J300S Bedienungsanleitung

VTRAK

J300

RODUCT

ANUAL

Version 1.4

VTrak J300s Product Manual

manual may be reproduced or transmitted in any form without the expressed,

written permission of Promise Technology.

Trademarks

Promise, and the Promise logo are registered in U.S. Patent and Trademark

Office. All other product names mentioned herein may be trademarks or

registered trademarks of their respective companies.

Important data protection information

You should back up all data before installing any drive controller or storage

peripheral. Promise Technology is not responsible for any loss of data resulting

from the use, disuse or misuse of this or any other Promise Technology product.

Notice

Although Promise Technology has attempted to ensure the accuracy of the

content of this manual, it is possible that this document may contain technical

inaccuracies, typographical, or other errors. Promise Technology assumes no

liability for any error in this publication, and for damages, whether direct, indirect,

incidental, consequential or otherwise, that may result from such error, including,

but not limited to loss of data or profits.

Promise Technology provides this publication “as is” without warranty of any kind,

either express or implied, including, but not limited to implied warranties of

merchantability or fitness for a particular purpose.

The published information in the manual is subject to change without notice.

Promise Technology reserves the right to make changes in the product design,

layout, and driver revisions without notification to its users.

This version of the User Manual supersedes all previous versions.

Recommendations

In the manual, the appearance of products made by other companies, including,

but not limited to software, servers and disk drives, is for the purpose of

illustration and explanation only. Promise Technology does not recommend,

endorse, prefer or support any product made by another manufacturer.

iii

Contents

Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Architectural Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Chapter 2: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Unpack the VTrak J300s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Mount J300s Unit in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Install Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Drive Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Set Up Data Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Basic DAS Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Cascading DAS Connection . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Redundant DAS Connection . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Set Up Serial Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . .19

Connect the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Setup CLI Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Chapter 3: Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Front Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Drive Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

I/O Module Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

CLI Command Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Cable Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Enclosure Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Help Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Link Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Route Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Uptime Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

VPDR Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

? Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

VTrak J300s Product Manual

Chapter 4: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Contact Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Returning Product For Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Appendix A: Second I/O Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Chapter 1: Introduction

• About This Manual (below)

• Overview (page 2)

• Architectural Description (page 3)

• Specifications (page 5)

Thank you for purchasing Promise Technology’s VTrak J300s external disk array

subsystem.

About This Manual

This Product Manual describes how to setup, use and maintain the VTrak J300s

external disk subsystem. It also describes how to use the built-in command-line

interface (CLI) software.

This manual includes a full table of contents, index, chapter task lists and

numerous cross-references to help you find the specific information you are

looking for.

Also included are four levels of notices:

Note

A Note provides helpful information such as hints or alternative

ways of doing a task.

Important

An Important calls attention to an essential step or point required

to complete a task. Important items include things often missed.

Caution

A Caution informs you of possible equipment damage or loss of

data and how to avoid them.

Warning

A Warning notifies you of probable equipment damage or loss of

data, or the possibility of physical injury, and how to avoid them.

VTrak J300s Product Manual

Overview

The Promise VTrak J300s is optimized for organizations deploying cost effective

small to medium application clusters, disk-to-disk backup and midrange storage

solutions.

Figure 1. VTrak J300s front view

The dual 3Gb SAS host interface ports offer the ease of management and

performance required by companies running popular departmental and back-

office applications including file/print, e-mail, database and Web services

Figure 2. VTrak J300s rear view

The three external SAS ports provide the needed connectivity and bandwidth for

large capacity solutions requiring multiple JBOD boxes cascaded together while

still providing dual server support and host port failover or aggregation.

Drive Carrier LEDs

Drive Carriers Power and Status LEDs

Cooling Unit 1Power Supply 1

I/O Module 1

Power Supply 2Cooling Unit 2

I/O Module 2

Chapter 1: Introduction

Architectural Description

The VTrak J300s packs up to 12 drives per system, offering industry-leading

capacity in just 2U of standard 19 inches of rack space. The J300’s compact form

factor maximizes density, increasing capacity per unit of rack space.

Multiple J300s systems can also be connected to the same server using standard

SAS features to deliver massive storage to capacity hungry applications such as

disk-to-disk backup, media archiving, video surveillance and compliance storage

Promise has designed the J300s chassis to be fully compatible with all future

Promise external storage products. By using the same chassis, drive carriers,

and cooling units, upgrading the RAID controllers and JBOD modules is fast and

simple.

With the VTrak J300s, Promise has dramatically narrowed the gap between

simple fault tolerance and No Single Point of Failure. The VTrak J300s uses a

fully redundant, hot-swap design and continuously monitors all system

components. It can withstand failures to disks, power supplies, cooling and I/O

modules without interrupting system operation.

VTrak J300s Product Manual

Features and Benefits

Feature Benefit

2U 19-inch wide enclosure Installs easily in any standard rackmount.

Supports Serial Attached SCSI

disk drives Allows you to use the new dual-port SAS

disk drives.

Supports Serial ATA disk drives Allows you to use your legacy SATA disk

drives.

Hot-swap feature for drive carriers,

I/O modules, power supplies and

fans

Allows a defective component to be

replaced without interrupting data

accessibility to the host system.

Tool-less field-replaceable units

(FRUs) All FRUs can be replaced without tools,

saving time and effort for support personnel.

Complete cable-less design All components easily plug directly into

boards. No cables to complicate setup or

maintenance.

Redundant, hot-swappable cooling

units Load sharing and full operation even with

multiple failed fans.

Redundant, hot-swappable power

supplies Load sharing and full operation even with a

failed power supply.

Dual, active/active I/O Modules High level of availability even with a failed

I/O module.

Two host SAS ports Makes it easier to set up clustering.

Single expansion SAS port Enables cascading JBOD subsystems

Command-line interface Control and monitoring with simple,

straightforward interface.

Management through in-band SAS

or serial port Choice of local or network management

options

Compatible with leading SAS HBA

and RAID cards Easy, works-the-first-time connections with

your current systems

Chapter 1: Introduction

Specifications

Drive Capacity: 12 SAS or SATA disk drives (3.5" x 1" form factor only).

External I/O Ports: Dual SAS host ports, single SAS expansion port.

Supported Disk Interfaces: Serial Attached SCSI (SAS) and Serial ATA (SATA),

3Gb/s and 1.5Gb/s

Supported Operating Systems:

The list above refers to 32-bit and 64-bit versions of the OS in the Host PC or

server. The actual OS support depends upon your SAS HBA or RAID

adapter. Check your SAS HBA or RAID adapter user documentation.

Current: 8 A @ 100 VAC; 4 A @ 200 VAC (max. rating with two power cords)

Power Consumption: 470 watts

Power Supply: Dual 360W, 100–240 VAC auto-ranging, 50–60 Hz, dual hot swap

and redundant with PFC, N+1 design

Thermal Output: 1604 BTU/hour (max current)

Operating Temperature: 41° to 104°F (5° to 40°C)

Non-operational Temperature: -40° to 140°F (-40° to 60°C)

Relative Humidity: Maximum 90%

Vibration: Random, 0.21 grms, 5 to 500Hz, 30Mins, X, Y, Z axis

Management Tools: Command Line Interface

Management Interfaces: RS232 (Serial)

Notification: Visible alarms

Dimensions: Height, 3.50 in (8.90 cm); Width, 17.56 in (44.60 cm); Depth, 23.50

in (59.70 cm)

Weight: 46.30 lbs (21.00 Kg) without drives; 59.52 lbs (27.00 Kg) with 12 drives

installed

Safety Certifications: CE, FCC Class A, BSMI, VCCi, cUL, TUV, MIC

Limited Warranty: 3 Years

• Windows 2000

• Windows XP Professional

• Windows 2003

• RedHat Linux

• SuSE Linux

• Novell Netware

• Sun Solaris

VTrak J300s Product Manual

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that

may cause undesired operation.

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