Rocstor COMMANDER FC series Bedienungsanleitung

secure your future

User Manual

ROCSTOR |COMMANDER FC user manual Page | 2

TABLE OF CONTENTS

IMPORTANT NOTICES 4

Safety Notices ________________________________________________________ 4

General Notices

Capacity Disclaimer ___________________________________________________ 4

Care and Handling 4

GENERAL 6

Introduction ____ ________________________________________________ 6

Box Contents 8

Minimum System Requirements _____________________________________ 9

Connectors and Commander rear view 9

MUST BE READ FIRST__________________________________________________ 10

QUICK INSTALLATION 12

How to Connect the Interface Cables - Connecting the Drive ___________________ 12

Cable Types: FireWire 800, FireWire 400, USB and SATA 13

INSTALLING YOUR DRIVE 15

Commander as a bootable device _________________________________________ 15

Disconnecting Your Drive 15

oPC _______________________________________________________________ 15

oMac 15

Reformatting Your Drive ________________________________________________ 15

oReformatting via PC (Window based computers) 16

oReformatting via Mac _______________________________________________ 16

PARTITIONING AND FORMATTING THE COMMANDER DRIVE ON A MAC OS 17

Warning _____________________________________________________________ 17

Important Notes 17

Instructions for Partitioning and Formatting from FAT 32 to HFS+ _______________ 18

PARTITIONING & FORMATTING the COMMANDER on WINDOWS 2000, XP, VISTA, 7 27

Warning _____________________________________________________________ 27

Important Notes 27

Different ways to get to the Control Panel __________________________________ 28

Instructions upon reaching the Control Panel 30

Instructions for Partitioning and Formatting from FAT 32 to NTFS _______________ 31

ROCSTOR |COMMANDER FC user manual Page | 3

TROUBLESHOOTING 37

Troubleshooting for Macintosh computers _________________________________ 37

Troubleshooting for PC Windows based computers 39

KNOWLEDGE BASE 41

Commander HX Unique Features _________________________________________ 41

Specifications 42

Encryption Technology (Q&A) ____________________________________________43

Introduction to Interfaces (ports) and Cables 48

oUSB (Universal Serial Bus) ____________________________________________ 48

oComparison Chart __________________________________________________ 49

Introduction to Formatting 50

oFile Allocation Table (FAT) and FAT 32 __________________________________ 50

oHFS Plus or HFS+ 51

LIMITED WARRANTY 52

TECHNICAL SUPPORT 56

ACKNOWLEDGEMENTS 56

Trademarks __________________________________________________________ 56

Copyrights 56

CONTACT INFORMATION 57

Corporate Headquarters ________________________________________________ 57

Technical Support / Return Authorization “RMA” 57

Sales Info ____________________________________________________________ 57

ROCSTOR |COMMANDER FC user manual Page | 4

IMPORTANT NOTICES

Safety Notices

The warranty is void if an unauthorized person attempts and/or repairs the hard disk drive.

Read all Manuals and instructions carefully before using the device.

Do not spill any liquid or insert any object into the device.

Use the device within the specifications indicated, including but not limited to: power

requirements, temperature, humidity, sunlight and magnetism from other devices such as

computers and televisions.

Please visit the Rocstor website, www.rocstor.com for further information concerning

specifications and use of the device.

General Notices

Consistently make multiple backup copies of your data for your protection. Hard disk drives

are subject to failure at any time.

Rocstorage, Inc. shall not be held liable for loss of data or the restoration or recovery of

data on the device. Please view complete Limited Warranty Information in this manual or

on the Rocstor website (www.rocstor.com) for further details.

Capacity Disclaimer

Actual accessible hard drive capacity will indicate up to 10% lower than stated under different

Operating Systems and formatting.

The storage volume is measured in total bytes before formatting. References to round

numbers of gigabytes or terabytes are an approximation only. For example, a disk drive labeled

as having 500GB (gigabytes) has space for approximately 500,000,000,000 bytes before

formatting. After formatting, the drive capacity is reduced by about 5% to 10% depending on

the operating system and formatting used.

Care and Handling

The following instructions concern the proper care and handling of Commander FC Drives.

Please take a moment to review these instructions.

As with any storage solution, it is recommended that all data be backed up regularly.

Ensure that you follow the proper removal procedure to disconnect the Commander drive.

Do not move or disconnect this device from your computer while it is reading or writing

data. This may cause damage to the Commander drive.

Do not place this device near a heat source or expose it to direct flame.

Do not place the device near any equipment generating strong electromagnetic fields.

Exposure to strong electromagnetic fields may cause the device to malfunction or data to

be corrupted.

Do not drop or cause shock to your Commander drive.

ROCSTOR |COMMANDER FC user manual Page | 5

Do not spill any liquid or insert any object into the device.

Do not attempt to disassemble and service the Commander drive during the warranty

period.

Please read the Safety Notices and Limited Warranty information in this Manual and on

the Rocstor website (www.rocstor.com) for further details.

ROCSTOR |COMMANDER FC user manual Page | 6

GENERAL

Introduction

COMMANDER F Series (Desktop) Encryption USB 3.0 (2.0)

Commander line has the world’s most

technologically advanced encrypted

desktop external hard drive in the market

today.

Commander FC is made with more than 1.5

Lb (~0.75 Kg) of recycled aluminum, making

this enclosure extremely ruggedized. The

exclusive shock-absorbent mechanism

(patent pending) within the enclosure keeps the hard drive suspended within the casing, while

dissipating the heat produced by the hard drive, keeping it at the ideal temperature.

The built-in power supply will offer the user the flexibility they require by eliminating carrying

extra non-standardized and sometimes bulky adaptors and cables. The power supply contained

in the Commander line is Auto-Switchable 240VA/100VA (will work internationally) and uses

any standard computer cable, no matter what country you are in. Commander contains no fan,

making this device the quietest desktop external hard drive.

Commander external hard drives deliver extraordinary performance, transfer speeds, and

reliability for both Mac and PC users. Specifically designed for demanding security concerned

professionals, the Commander FC contains a fast SATA high-capacity 3.5″drive in a stylish and

unique aluminum case that can be stacked or mounted vertically. With its built-in power supply

and fan-less and quiet operation, the Commander FC can be easily moved from one desktop

environment to another using the provided carrying case, with 4TB single hard drive

introduction making this device the most versatile portable drive in the world today.

It has been integrated with one of the most secure encryption hardware-based chipsets in the

world. It contains Advanced Encryption Standard Algorithm AES-256 bit key

strength, real-time encryption. There is virtually zero time in encrypting and

decrypting the data. In either CBC or ECB modes, the encryption chip bears

certifications of the National Institute of Standards and Technology (NIST),

and FIPS Level 2 for Cryptographic Module. It is authenticated by digital key

token, which is inserted for authentication and removed soon after the

device is authenticated and ready for use.

Choose Rocsecure drives and store your future.

ROCSTOR |COMMANDER FC user manual Page | 7

ROCSTOR |COMMANDER FC user manual Page | 8

Box Contents

External hard disk drive

Stand for vertical mounting

USB cable (USB 3.0 to USB 3.0 or USB 3.0 to USB 2.0)

AC power cord

Three (digital) key tokens

Installation user Guide

Carrying case

ROCSTOR |COMMANDER FC user manual Page | 9

Minimum System Requirements

Mac Users: Window Users:

Connectors

Standard AC power input connection

Digital key token

ON/OFF power switch

USB 3.0 port x1

Hardware: USB 3.0 (2.0) port(s.)

Operating Systems: Microsoft Windows

2000, Me, XP, Vista, Windows 7

Recommended memory: 512 MB RAM

Hardware: USB 3.0 (2.0) port(s.)

Mac: PowerPC or Intel processor running

Mac OS 9, X, Leopard, Snow Leopard,

Lion

Recommended memory: 512 MB RAM

ROCSTOR |COMMANDER FC user manual Page | 10

MUST BE READ FIRST

Commander FC9 uses the most advanced encryption chip. It encrypts and decrypts all the data that is

being read and written simultaneously in real-time. It uses a digital key token to authenticate and

authorize to access data in the device.

This device contains three (3) digital key tokens that bear the mini USB form factor; the three (3) digital

keys provided with each device are unique and have the same key codes.

Each Commander works only with the similar digital key tokens that it has been formatted with.

You must keep at least one of the digital key tokens in a safe place.

If you lose all of your digital key tokens, you lose your data.

Rocstor does not keep a note of any key codes nor will be able to copy any digital Keys.

oIn the future, you may order your device with as many keys with similar key codes as you prefer

(extra digital keys bear additional costs). Rocstor is not able to reproduce or copy digital keys

once it leaves the factory.

Any set of digital keys can be formatted with as many Commander Products as you prefer. That

means if you have two (2) or more (or even twenty [20]) Commander Devices you can format all of

them with one set of digital keys. Digital key(s) with the same key code in this scenario are one set of

keys that would authenticate all of the Commander devices.

The key token works with the hard drive. If at any time if your device ports becomes defective but

your hard drive is in working condition (not damaged), the hard drive can be instead into another

similar enclosure and it will operate with your digital key that it had been formatted with originally.

If you lose one or even two digital keys, you may conduct the following tasks:

Purchase another set of digital keys from Rocstor.

You may purchase as many digital key tokens with the same key codes as you prefer

(recommendation: not to exceed 11 pieces of digital keys with the same key codes).

Once you have the new set of digital key tokens in your possession, you may proceed with the

following tasks:

oUsing one of the original keys (may be the last key in your possession) that authenticates your

drive, back up your data into another external hard drive or into a specific file made in your

computer hard drive designated for these data transfer.

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