StarTech.com SDOCK2ERU33 Bedienungsanleitung

Manual Revision: 08/09/2017

For the latest information, technical specications, and support for

this product, please visit www.StarTech.com/SDOCK2ERU33.

FR: Guide de l’utilisateur - fr.startech.com

DE: Bedienungsanleitung - de.startech.com

ES: Guía del usuario - es.startech.com

NL: Gebruiksaanwijzing - nl.startech.com

PT: Guia do usuário - pt.startech.com

IT: Guida per l’uso - it.startech.com

SDOCK2ERU33

Dual-Bay Drive Eraser, Duplicator, and

Docking Station for 2.5” and 3.5” SATA

*actual product may vary from photos

Instruction manual

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment

generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment o and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help

This device complies with part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired operation.

Changes or modications not expressly approved by StarTech.com could void the user’s

authority to operate the equipment.

Industry Canada Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.

CAN ICES-3 (B)/NMB-3(B)

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other

protected names and/or symbols of third-party companies not related in any way to

StarTech.com. Where they occur these references are for illustrative purposes only and do not

represent an endorsement of a product or service by StarTech.com, or an endorsement of the

product(s) to which this manual applies by the third-party company in question. Regardless

of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby

acknowledges that all trademarks, registered trademarks, service marks, and other protected

names and/or symbols contained in this manual and related documents are the property of

their respective holders.

Instruction manual

Table of Contents

Product diagram ....................................................................................1

Top view ....................................................................................................................................................... 1

Rear view...................................................................................................................................................... 2

Package contents ...................................................................................2

Requirements .........................................................................................2

About USB 3.1 Gen 1..............................................................................3

About the LED indicators......................................................................3

HDD LEDs (blue) ........................................................................................................................................ 3

Mode LEDs................................................................................................................................................... 4

PC mode progress LEDs.......................................................................................................................... 4

Erase mode progress LEDs..................................................................................................................... 4

Copy mode progress LEDs..................................................................................................................... 5

Connect the dock to a computer .........................................................6

Prepare a drive for use ..........................................................................7

Windows OS................................................................................................................................................ 7

macOS........................................................................................................................................................... 8

Disconnect a drive .................................................................................8

Windows OS................................................................................................................................................ 8

macOS........................................................................................................................................................... 9

Duplicate a drive ....................................................................................9

About erase modes................................................................................10

Erase a drive............................................................................................10

Instruction manual

Troubleshooting.....................................................................................11

My drive is locked and unusable ......................................................................................................... 11

Technical support...................................................................................12

Warranty information............................................................................12

Instruction manual

Product diagram

Top view

Hard drive #2 eject button

Hard drive #2 slot

(source for duplication)

Hard drive #1 eject button

Hard drive #1 slot

(destination for duplication)

POWER button

MODE button

START button

Erase mode switch

Hard drive #2 LED

Hard drive #1 LED

Progress LED

COPY LED

ERASE LED

PC LED

Instruction manual

Rear view

USB 3.0 port

Power adapter port

Package contents

• 1 x drive eraser/duplicator dock

• 1 x USB-A to USB-B cable

• 1 x USB-C to USB-B cable

• 1 x universal power adapter (NA/JP, UK, EU, ANZ)

• 1 x quick-start guide

Requirements

• Computer system with USB 3.1 Gen 1 port

• Up to two 2.5” or 3.5” SATA HDDs or SSDs

The SDOCK2ERU33 is OS independent and doesn’t require any additional drivers or

software.

Requirements are subject to change. For the latest requirements, please visit

www.StarTech.com/SDOCK2ERU33.

Instruction manual

About USB 3.1 Gen 1

USB 3.0 is also known as USB 3.1 Gen 1. This connectivity standard supports speeds of

up to 5Gbps.

About the LED indicators

HDD LEDs (blue)

Scenario Hard drive #1 LED Hard drive #2 LED

• Drive 1 connected

• Drive 2 not detected Illuminated O

• Drive 1 not detected

• Drive 2 connected O Illuminated

• Drive 1 is being accessed

• Drive 2 is connected but isn’t

being accessed

Blinking Illuminated

• Drive 1 is connected but isn’t

being accessed

• Drive 2 is being accessed

Illuminated Blinking

• Both drive 1 and drive 2 are

being accessed Blinking Blinking

Instruction manual

Mode LEDs

Scenario PC LED (green) Erase LED (red) Copy LED (blue)

PC mode is enabled Illuminated O O

Erase mode is enabled O Illuminated O

Copy mode is enabled O O Illuminated

PC mode progress LEDs

Scenario 25% LED 50% LED 75% LED 100% LED

PC mode is enabled O O O O

Erase mode progress LEDs

Scenario 25% LED 50% LED 75% LED 100% LED

Quick erase

is complete Illuminated Illuminated Illuminated Illuminated

Secure erase

is initiated O O O Illuminated

Secure erase

is complete Illuminated Illuminated Illuminated Illuminated

Erase error is

occurring with

drive #1

Blinking Blinking O O

Erase error is

occurring with

drive #2

O O Blinking Blinking

Instruction manual

Copy mode progress LEDs

Scenario 25% LED 50% LED 75% LED 100% LED

Copy process is

0 to 24% complete Blinking O O O

Copy process is

25 to 49% complete Illuminated Blinking O O

Copy process is

50 to 74% complete Illuminated Illuminated Blinking O

Copy process is

75 to 99% complete Illuminated Illuminated Illuminated Blinking

Copy process

is complete Illuminated Illuminated Illuminated Illuminated

Copy error is

occurring with

drive #1

Blinking Blinking O O

Copy error is

occurring with

drive #2

O O Blinking Blinking

Target drive is smaller

than the source drive O O Blinking Blinking

Instruction manual

Connect the dock to a computer

Warning! You should handle your drives carefully, especially when you’re transporting

them. If you’re not careful with your drives, you may lose data as a result. Always

handle storage devices with caution. Make sure that you’re properly grounded

by wearing an anti-static strap. If an anti-static strap isn’t available, touch a large,

grounded metal surface for several seconds to discharge any built-up static electricity.

Caution! When you insert or remove a drive, the dock will temporarily disconnect and

reset. To prevent data loss, wait until all processes are complete and turn o the dock

before you insert or remove any of the drives.

1. Connect the universal power adapter to the Power adapter port on the dock and to

a power source.

2. Connect either the USB-A to USB-B cable or the USB-C to USB-B cable to the USB 3.0

port on the dock and to the USB port on your computer.

3. Align the SATA power and data connectors on a 2.5” or 3.5” SSD or HDD with the

connectors in the Hard drive #1 slot or the Hard drive #2 slot, and insert the drive

into the slot.

4. If necessary, repeat step 3 to insert a second drive.

5. Press the POWER button on the dock.

Note: By default, the dock is in PC mode when you turn it on.

6. If the dock isn’t in PC mode, press and hold the MODE button until the PC LED

illuminates.

Tip! To cycle through the mode options, press and hold the MODE button for three

seconds until one of the mode LEDs illuminates. Remove your nger and if the selected

mode is not the one that you want, press and hold the MODE button for three seconds

again.

Warning! Do not unplug the universal power adapter from the dock when the dock

is connected to a computer. The dock doesn’t draw any power from the computer

that it’s connected to and the dock will turn o when the universal power adapter is

disconnected.

When the dock is turned on, the computer automatically recognizes the drive. If your

computer fails to recognize the drive, you may need to initialize the drive. For more

information, see the“Prepare a drive for use”section.

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