StarTech.com TB3DK2DPW Bedienungsanleitung

Manual Revision: 07/19/2016

For the latest information, technical specications, and support for

this product, please visit www.startech.com

FR: Guide de l’utilisateur - fr.startech.com

DE: Bedienungsanleitung - de.startech.com

ES: Guía del usuario - es.startech.com

NL: Gebruiksaanwijzing - nl.startech.com

PT: Guia do usuário - pt.startech.com

IT: Guida per l’uso - it.startech.com

TB3DK2DPW

TB3DK2DPWUE

Thunderbolt 3 Dual-4K Docking Station for

Laptops - Windows Only

*actual product may vary from photos

Instruction manual

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment

generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment o and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help

This device complies with part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired operation.

Changes or modications not expressly approved by StarTech.com could void the user’s

authority to operate the equipment.

Industry Canada Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.

CAN ICES-3 (B)/NMB-3(B)

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other

protected names and/or symbols of third-party companies not related in any way to

StarTech.com. Where they occur these references are for illustrative purposes only and do not

represent an endorsement of a product or service by StarTech.com, or an endorsement of the

product(s) to which this manual applies by the third-party company in question. Regardless

of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby

acknowledges that all trademarks, registered trademarks, service marks, and other protected

names and/or symbols contained in this manual and related documents are the property of

their respective holders.

Instruction manual

Table of Contents

Introduction............................................................................................1

Packaging contents.................................................................................................................................. 1

System requirements............................................................................................................................... 1

Product diagram ....................................................................................3

Front view .................................................................................................................................................... 3

Rear view...................................................................................................................................................... 3

About Thunderbolt 3.............................................................................4

About DP alt mode (DisplayPort alternative mode)..................................................................... 4

About USB power delivery 2.0.............................................................................................................. 4

Thunderbolt temperature...................................................................................................................... 4

About USB 3.0 and USB 3.1 Gen 1 .......................................................4

About the docking station’s USB-C ports...........................................5

About the docking station ports .........................................................5

Install the docking station....................................................................5

Power the docking station..................................................................................................................... 6

Connect the docking station ................................................................................................................ 6

Install the drivers....................................................................................................................................... 6

Charge a device .....................................................................................7

Congure a display device....................................................................7

Connect a display to the DisplayPort port....................................................................................... 7

Connect a display to the Thunderbolt 3 USB-C port.................................................................... 7

Connect multiple Thunderbolt 3 displays in a daisy chain........................................................ 7

Supported video resolutions ...............................................................8

Instruction Manual

Bandwidth allocation ...........................................................................8

Technical support...................................................................................11

Warranty information............................................................................11

Instruction manual

Introduction

The TB3DK2DPW and TB3DK2DPWUE integrate Thunderbolt™ 3 technology to oer

throughput at speeds up to 40Gbps. It lets you connect dual-4K monitors (60Hz) to

your Windows® based laptop. Plus, the dock oers a range of input and output ports,

such as DisplayPort, Gigabit Ethernet, USB fast-charge, USB 3.0, USB-C™, headphone,

microphone, and Thunderbolt 3.

Packaging contents

• 1 x Thunderbolt 3 dual-4K docking station for laptops

• 1 x Thunderbolt 3 cable - 40Gbps - 0.5 m

• 1 x universal power adapter

• 1 x power cord (NA) - 2 x power cords (UK/EU) for TB3DK2DPWUE

• 1 x instruction manual

System requirements

• Host laptop with an available Thunderbolt 3 port

• Available AC electrical outlet

• DisplayPort equipped display(s) with cable(s) as needed (for additional external

display)

• Thunderbolt 3 equipped display(s) with cable(s) as needed (for additional external

display)

Note: To connect a second display, you must use one of the docking station’s

Thunderbolt 3 USB-C ports. Additional adapter purchases might be required to use the

docking station with HDMI, DVI, or VGA displays. See the Congure a display device

section for further details.

• A 4K-capable display is required to achieve 4096 x 2160p resolution (4K is also

known as 4K x 2K)

• A 5K-capable display is required to achieve 5120 x 2880p resolution

• Any of the following operating systems:

• Windows 10 (32-bit or 64-bit)

• Windows 8 / 8.1 (32-bit or 64-bit)

• Windows 7 (32-bit or 64-bit)

Notes:

• The docking station only supports Windows operating systems.

Instruction Manual

• Video output capabilities are dependent on the video card and hardware

specications of your connected host laptop.

Operating system requirements are subject to change. For the latest requirements,

please visit www.startech.com/TB3DK2DPW or www.startech.com/TB3DK2DPWUE.

Instruction manual

Product diagram

Front view

Rear view

USB 3.0 fast-charge

and sync port

USB-C (USB 3.0 - 5Gbps)

downstream (data only)

port

Gigabit

RJ45 port DC input

port

USB 3.0 port

DisplayPort

(DP++) port

3.5 mm

audio output

port

3.5 mm

microphone

input port

Thunderbolt 3

USB-C port

Instruction manual

About Thunderbolt 3

Thunderbolt 3 technology uses the USB-C connector, with bandwidth up to 40Gbps.

It supports USB 3.1, DisplayPort 1.2, PCI Express 3.0, and increased power delivery to

connected devices.

Thunderbolt technology supports both video and data throughput. However, it

prioritizes video bandwidth to help ensure seamless display performance. The

performance of the remaining dock functions depends entirely on your display

conguration.

Thunderbolt 3 products must be used with Thunderbolt 3 cables.

About DP alt mode (DisplayPort alternative mode)

DP alt mode is a specication that allows a DisplayPort video signal to transfer over

USB-C. It enables the use of the USB-C interface for DisplayPort signals. Thunderbolt

3 supports the full USB-C standard, including support for DP alt mode. Because the

docking station supports DP alt mode, you can connect Thunderbolt 3 or USB-C based

video devices, cables, or adapters to the secondary Thunderbolt 3 port on the rear of

the docking station.

About USB power delivery 2.0

USB power delivery 2.0 is a specication that allows power (up to 100 watts) to be sent

over a USB-C or Thunderbolt 3 cable that supports the specication.

The docking station supports USB power delivery 2.0, delivering up to 15 watts of

power to each Thunderbolt 3 USB-C port.

Thunderbolt temperature

Due to the high-performance of Thunderbolt technology, Thunderbolt products

sometimes generate more heat than traditional hardware. Therefore, it’s normal for

the docking station to warm up when in use. As such, it’s recommended that you

don’t place your laptop on the docking station’s surface, as doing so will result in even

higher temperatures.

These higher temperatures do not represent a safety hazard to users or to hardware.

About USB 3.0 and USB 3.1 Gen 1

USB 3.0 is also known as USB 3.1 Gen 1. This connectivity standard oers speeds up

to 5Gbps. Any mention of USB 3.0 in this manual or on the StarTech.com website

for TB3DK2DPW or TB3DK2DPWUE refers to the 5Gbps USB 3.1 Gen 1 standard. Any

mention of USB 3.1 Gen 2 refers to the 10Gbps Gen 2 standard.

Instruction Manual

About the docking station’s USB-C ports

Not all USB-C ports support the full functionality of the USB Type-C™ standard. Some

ports might only provide data transfer, and might not support video (DP alt mode) or

USB power delivery 2.0.

The docking station includes two USB-C ports:

• Front-panel USB-C port: This is not a Thunderbolt 3 port. It’s a USB-C port that lets

you connect peripherals using USB 3.0 (5Gbps) technology. This port supports data

throughput only. The port does not support DP alt mode or USB power delivery

2.0.

• Rear panel Thunderbolt 3 USB-C port(s): These USB-C ports are Thunderbolt 3

ports with a USB-C connector. One port is for connection to a host laptop, while the

second can be used as a Thunderbolt 3 port or a USB-C port. When used as a USB-C

port, it lets you connect peripherals using USB 3.1 Gen 2 (10Gbps) technology. This

port supports DP alt mode, and USB power delivery 2.0, up to 15 W.

Note: Either of the Thunderbolt 3 USB-C ports on the docking station can be used to

connect to your host laptop.

About the docking station ports

The USB-A (USB 3.0) port located at the back of the docking station is a standard USB

3.0 throughput port. When the dock is connected to a host laptop, this port provides a

trickle charge to a selection of USB-charged devices.

The front USB-A (USB 3.0) port is compliant with Battery Charging Specication

Revision 1.2 (BC1.2), which means that you can use the port to connect and charge a

device faster than you can using a traditional standard USB 3.0 port.

This front USB 3.0 port can fast-charge a connected device even when the dock isn’t

connected to a host laptop. When the docking station is connected to a host laptop,

the front USB 3.0 port functions as a Charging Downstream Port (CDP), which has

simultaneous charge and sync capabilities.

The provided power adapter must always be connected to the docking station in order

to charge a device using the front-panel USB fast-charge port.

Install the docking station

The docking station is natively supported when connected to a compatible operating

system (see the System requirements section for supported operating systems).

It should automatically detect and install the required drivers once connected to a

Thunderbolt 3 port on your host laptop.

Instruction Manual

Power the docking station

1. Select the appropriate power cord for your region and connect it to the power

adapter.

2. Connect the power adapter to an AC electrical outlet and then to the docking

station’s DC IN (power input) port. The docking station should now be receiving

power.

Connect the docking station

1. Connect your external display(s) to the docking station (example, DisplayPort or

Thunderbolt 3 displays).

Note: See the Congure a display device section for dual-display conguration

requirements.

2. Connect your peripherals to the docking station (example, USB devices, RJ 45

network).

3. Connect the provided Thunderbolt 3 cable to a Thunderbolt 3 port on your host

laptop and to one of the Thunderbolt 3 USB-C ports on the docking station.

Note: Either of the Thunderbolt 3 USB-C ports on the docking station can be used to

connect to your host laptop.

Install the drivers

Once the docking station is powered and connected to your host laptop, the required

drivers should automatically install.

You might see a pop-up message requesting permission to allow the docking station

to connect to your computer. If you see this pop-up message, do the following:

1. Click on the pop-up message.

2. On the following prompt, select Always Connect from the drop-down list.

3. Click OK. If required, follow any other on-screen instructions to complete the

installation.

The drivers can also be found under the Support tab on our website at

www.startech.com/TB3DK2DPW or www.startech.com/TB3DK2DPWUE.

Charge a device

If you’re only using the front USB 3.0 port to charge a device, a connection to a host

laptop isn’t required.

• To charge a device, connect it to the USB 3.0 port located on the front of the

docking station.

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