Toshiba SureMark 4610 Bedienungsanleitung

ToshibaGlobalCommerceSolutions

SureMark 4610 Printers

Hardware Service Guide - Model 1NF

G362-0578-01

Note

Before using this information and the product it supports, be sure to read Safety Information- Read This First, Warranty

Information, Uninterruptible Power Supply Information and the information under Appendix D, “Notices,” on page 87.

September 2013

This edition applies to Toshiba SureMark Printer Model 1NF single-station printer.

If you send information to Toshiba Global Commerce Solutions (Toshiba), you grant Toshiba a nonexclusive right to

use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation

to you.

©Copyright IBM Corporation 2010

Contents

Figures ...........................vii

Tables ............................ix

Safety ............................xi

About this guide .......................xiii

Who should read this guide ....................xiii

Where to find more information ...................xiii

Notice statements .......................xv

Summary of changes .....................xvii

September 2013 ........................xvii

Chapter 1. Introduction ......................1

Calling for service ........................1

Printer information label .....................2

fiscal label ..........................3

Models and features .......................4

Warranty information .......................5

Fiscal logic assembly, ports, and power ................5

Fiscal logic assembly ......................5

Power ...........................7

Locating the power reset switch ..................7

Operating system requirements ...................8

RS-232 interface........................8

USB interface .........................9

4690 OS...........................9

Hardware requirements ......................9

Chapter 2. Product specifications .................11

Physical dimensions .......................11

Temperature and humidity limits ..................12

Connector and port pin assignments .................12

DC power connector ......................12

12 V Powered USB (Display)...................12

24 V Powered USB (Printer to Host) ................12

RS-232 (host and audit ports) ..................13

Cash drawer.........................14

Printing width, speed, and acoustics .................14

Bar codes...........................15

Resident code pages ......................15

Chapter 3. Adjusting and maintaining the SureMark 4610 Model 1NF

printers ..........................17

Using and maintaining the printer ..................17

Replenishing consumable supplies ................17

Cleaning recommendations ...................18

Chapter 4. Running tests and diagnostics ..............21

Testing the printer ........................21

Troubleshooting .......................22

Firmware off-line tests .....................23

Low paper sensing and calibration.................25

Chapter 5. Removing and replacing FRUs ..............27

Installation guidelines ......................27

Handling static-sensitive devices ..................27

Removing the fiscal tray .....................28

Installing the fiscal tray ......................29

Removing the fiscal logic card ...................31

Installing the fiscal logic card....................34

Removing the electronic journal slot .................37

Removing the electronic journal slot assembly ............37

Removing the electronic journal slot card ..............38

Installing the electronic journal slot .................38

Installing the electronic journal slot assembly .............39

Installing the electronic journal slot card...............39

Removing the program memory assembly ...............40

Installing the program memory assembly ...............41

Removing the paper door cover...................41

Installing the paper door cover ...................42

Removing the main cover .....................44

Installing the main cover .....................46

Removing the fiscal base .....................47

Installing the fiscal base .....................48

Removing the paper motion sensor .................49

Installing the paper motion sensor ..................50

Removing the thermal printhead ..................51

Installing the thermal printhead ...................52

Removing the thermal printhead flat cable ...............53

Installing the thermal printhead flat cable ...............53

Removing the logic card .....................54

Installing the logic card ......................56

Removing the cutter motor and paper door assembly...........58

Installing the cutter motor and paper door assembly ...........60

Removing the rollers .......................62

Installing the rollers .......................63

Removing the low-paper sensor ..................64

Installing the low-paper sensor ...................65

Removing the paper transport frame from the main frame .........66

Installing the paper transport frame on the main frame ..........67

Appendix A. 1NF fiscal ready printer ................69

Fiscal base ..........................69

Removing the fiscal base from a fiscal ready printer ..........69

Installing the fiscal base on a fiscal ready printer ...........72

Interface card .........................73

Connectors .........................73

Removing the interface card ...................73

Installing the interface card ...................74

Appendix B. Country specific information ..............77

Appendix C. Parts listing ....................79

How to use the FRU catalog ....................79

Assembly 1: Model 1NF .....................80

Assembly 2: Model 1NF, Fiscal drawer assembly ............84

iv SureMark Hardware Service

Power cords ..........................85

Cables ............................86

Appendix D. Notices ......................87

Telecommunication regulatory statement ...............88

Electronic Emission Notices ....................88

Federal Communications Commission (FCC) Statement.........88

Industry Canada Class A Emission Compliance statement ........88

Avis de conformité à la réglementation d'Industrie Canada ........88

Australia and New Zealand Class A Statement ............88

European Union Electromagnetic Compatibility (EMC) Directive Conformance

Statement .........................88

Germany Class A Statement ...................89

Japan Voluntary Control Council for Interference Class A statement ....90

Japan Electronics and Information Technology Industries Association (JEITA)

statement .........................90

Korean communications statement ................90

Russian Electromagnetic Interference (EMI) Class A statement ......91

People's Republic of China Class A electronic emission Statement .....91

Taiwan Class A compliance statement ...............91

European Community (EC) Mark of Conformity Statement ........92

Electrostatic Discharge (ESD) ..................92

Japanese Electrical Appliance and Material Safety Law statement .....92

Japanese power line harmonics compliance statement .........92

Cable ferrite requirement .....................92

Product recycling and disposal ...................93

Battery return program ......................94

For Taiwan: .........................94

For the European Union: ....................94

For California: ........................95

Flat panel displays .......................95

Monitors and workstations.....................95

Trademarks ..........................96

Index ............................97

Part number index .......................99

Contents v

vi SureMark Hardware Service

Figures

1. Location of the printer information label with machine type, model number and serial number 2

2. fiscal label..................................3

3. Fiscal Logic Assembly with USB and RS-232 communications options ...........6

4. Power reset switch location ...........................8

5. SureMark 4610 Model 1NF dimensions ......................11

6. Off-line tests activation.............................24

7. Example of the off-line selection menu .......................24

8. Removing the fiscal tray ............................29

9. Removing the fiscal tray cover...........................32

10. Remove the fiscal card ............................33

11. Install the fiscal logic card (I/O probe shield not shown for clarity) .............34

12. Install battery jumper on jumper block .......................35

13. Electronic journal slot assembly removal (I/O probe shield not shown for clarity) .......37

14. Remove the electronic journal slot card ......................38

15. Electronic journal slot card ...........................39

16. Install the program memory ...........................40

17. Opening the paper door cover ..........................41

18. Removing the paper door cover .........................42

19. Installing the paper door cover ..........................43

20. Main cover tab ...............................44

21. Removing the security bar ...........................45

22. Remove ground plate .............................47

23. Remove the bottom fiscal base from the printer. ...................48

24. Paper motion sensor .............................50

25. Paper door release lever ............................51

26. Paper door release lever ............................52

27. Removing and installing the thermal printhead flat cable. ................53

28. Removing the interface card ..........................55

29. Removing the logic card ............................56

30. Logic card .................................57

31. Grounding the logic card ............................58

32. Cutter motor screws..............................59

33. Clearing the drag strip detent ..........................60

34. Removing the topmost roller ..........................62

35. Place Holder for Future Artwork .........................63

36. Low-paper sensor removal ...........................64

37. Installing the low-paper sensor. .........................65

38. Removing the grounding strap from the main frame ..................66

39. Removing the security bar ...........................70

40. Remove ground plate .............................71

41. fiscal base removal ..............................72

42. RS-232 interface card .............................73

43. Removing the interface card ..........................74

44. Installing the interface card ...........................75

viii SureMark Hardware Service

Tables

1. Feature and specifications ............................4

2. Warranty information ..............................5

3. Communication interface, rate, and power source ...................7

4. Summary of dimensions ............................11

5. Power supply pin assignments ..........................12

6. Powered USB pin assignments .........................12

7. Powered USB2X4connector pin assignments ...................12

8. RS-232 pin assignments ............................13

9. Cash drawer connector pin assignments ......................14

10. Station characteristics .............................14

11. Sound characteristics .............................14

12. Troubleshooting ...............................22

13. Summary of the off-line test menu items ......................25

14. MCT load command settings for low-paper and critically low-paper amounts .........25

15. Electronic Journal Security and Sealing Information ..................77

16. Power cord part numbers............................85

17. Cable part numbers ..............................86

xSureMark Hardware Service

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