Vaillant MAG HK 13-2/0-3 H Bedienungsanleitung

turboMAG pro

Gas-fired instantaneous water heater

HKen

Operating instructions

Publisher/manufacturer

VaillantGmbH

Berghauser Str. 40 D-42859 Remscheid

Telefon 02191 18‑0Telefax 02191 18‑28 10

info@vaillant.de www.vaillant.de

Operating instructions

MAG HK 13‑2/0‑3 H (back flue)

MAG HK 13‑2/0‑3 B (back flue)

MAG HK 17‑2/0‑3 H (back flue)

MAG HK 17‑2/0‑3 B (back flue)

MAG HK 13‑2/0‑3 H (top flue)

MAG HK 13‑2/0‑3 B (top flue)

For the operator

Contents

2Operating instructions turboMAG pro 0020208984_00

Contents

1Safety........................................................................................... 3

1.1 Action-related warnings.......................................................... 3

1.2 Required personnel qualifications ......................................... 3

1.3 General safety information ..................................................... 3

2Notes on the documentation ................................................. 5

2.1 Observing otherapplicable documents .............................. 5

2.2 Storing documents.................................................................... 5

2.3 Applicability of the instructions............................................ 5

3 Product description ................................................................... 5

3.1 Information on the identification plate................................ 5

3.2 Output ranges............................................................................ 5

3.3 Product design........................................................................... 5

3.4 Display operator control elements ....................................... 6

3.5 Control elements for further remote controls

(optional)..................................................................................... 6

3.6 Recommendedhot water temperature settings................ 6

4 Operation .............................................................................. 7

4.1 Preparing for start-up............................................................... 7

4.2 Starting up the product ........................................................... 7

4.3 Switching on the product ....................................................... 7

4.4 Selecting operating modes..................................................... 7

4.5 Setting the normal operating mode.................................... 7

4.6 Setting ECO mode .................................................................... 7

4.7 Stopping ECO mode ................................................................ 8

4.8 Setting the bath-filling mode................................................. 8

4.9 Exiting bath-filling mode ........................................................ 8

4.10 Setting the priority for the remote controls ...................... 8

5 Detecting and rectifying faults ........................................... 8

6 Care and maintenance ............................................................. 8

6.1 Maintenance ............................................................................... 8

6.2 Caring for the product ............................................................. 8

7 Decommissioning ...................................................................... 8

7.1 Temporarily decommissioning the product....................... 8

7.2 Permanently decommissioning the product ...................... 9

8 Guarantee and customer service ........................................... 9

8.1 Guarantee.................................................................................... 9

8.2 Customer service....................................................................... 9

Appendix .................................................................................................... 10

A Detecting and rectifying faults .............................................. 10

Safety 1

0020208984_00 turboMAG pro Operating instructions3

1Safety

1.1 Action-related warnings

Classification of action-related warnings

Warning symbols and signal words

The action-related warnings are classified in

accordance with the severity of the possible

danger using the following warning signsand

signal words:

Danger!

Imminentdanger to life or risk of

severe personal injury

Danger!

Risk of death from electric shock

Warning.

Risk of minorpersonal injury

Caution.

Risk of material or environmental

damage

1.3.1 Intendeduse

There is a risk of injury or death to the user or

others ,orofdamage to the productand other

property in the event of improper use or use

for which it is not intended.

The products are gas-fired instantaneous

water heaters and, as such, are intended for

hot water generation.

Intended use includes the following:

–observance of the operating instructions

included for the product andany other

system components

–compliance with all inspection and main-

tenance conditions listed in the instruc-

tions.

This product can be used by children over

eight years old and also by persons with lim-

ited physical , sensory or mental capabilities

or insufficient experience and/or knowledge

if they are supervised or have been provided

with instructions on how to safely use the

product ,and theyunderstand the risks res -

ulting from using the product. Children must

not play with the product. Cleaning and user

maintenance work must not be carried out by

children unless they are supervised.

Any other use that is not specified in these

instructions , or use beyond that specified in

this document shall be considered improper

use. Any direct commercial or industrial use

is also deemed to be improper.

Caution.

Improper use of any kind is prohibited.

1.3.2 Installation by competentpersons

only

Only an approved competentperson is per-

mitted to carryout installation, inspection,

maintenance and repair work on the prod-

uct.

1.3.3 Dangercaused by improper operation

Improperoperation may present a danger to

you and others,and cause material damage.

Carefully read the enclosed instructions

and all otherapplicable documents ,par-

ticularly the "Safety" section and the warn-

ings.

1.3.4 Risk of death due to blocked or

leaking flue gas routes

What to do if you smell flue gas in the prop-

erty:

1.2 Required personnelqualifications

Caution.

This product must only be used after the flue

pipe that is routed to the outside hasbeen

installed.

According to the HongKong Gas Safety Reg-

ulations, Cap.51,anygas installation works

including the installation of appliances and

connecting tubing , must be undertaken by

Registered Gas Installers who are registered

for that appropriate classes and be employed

by Registered Gas Contractors.

Improper work carried out on the product

may cause material damage to the complete

installation and, as a consequence, may even

cause personal injury.

You should therefore only work on the

product if you are an authorised competent

person.

1.3 General safety information

Note

In these instructions , the Registered

Gas Installer is referred to throughout

as "competentperson".

1Safety

4Operating instructions turboMAG pro 0020208984_00

If possible, close the gas isolator cock on

the product.

Warn other occupants in the building by

yelling or banging on doors or walls.

Leave the building immediately andensure

that others do notenter the building.

Alert the police as soon as you are outside

the building.

Useatelephoneoutside the building to

inform the emergency service department

of the gas supply company.

1.3.6 Risk of death due to explosive and

flammable materials

Do not use or store explosive or flammable

materials (e.g. petrol, paper, paint) in the

installation room of the product.

1.3.7 Risk of death due to lack of safety

devices

A lack of safety devices (e.g. expansion relief

valve) may leadtopotentially fatal scalding

and other injuries, e.g. due to explosions.

Ask a Registered Gas Installer to explain

how the safety devices work and where

they are located.

1.3.8 Risk of death due to changes to the

product or the productenvironment

Never remove, bridge or block the safety

devices.

Do not alter the safety devices in any way.

Do notdamage or remove any seals on

components.

Do not make any changes:

–The product itself

–to the gas, air, water and electricity sup-

plies

–to the entire flue gas installation

–to the expansion relief valve

–to the drain lines

–to constructional conditions that may

affect the operational reliability of the

product

1.3.9 Risk of injury and material damage

due to maintenanceand repairs

carried out incorrectly or notcarried

out at all

Never attempt to carryout maintenance

work or repairs on your product yourself.

Faults anddamage should be immediat-

ely rectified by a competentperson.

Adhere to the maintenance intervals spe-

cified.

1.3.10 Risk of damagefrom corrosion caused

by an unsuitable installation site

Sprays , solvents , chlorinated cleaning

agents ,paint ,adhesives , ammonia com-

pounds ,dust or similar substances may

lead to corrosion on the product and in the

flue pipe.

Ensure that the installation site is always

free of fluorine , chlorine , sulphur ,dust , etc.

Ensure that no chemical substances are

stored at the installation site.

Open all accessible doors and windows fully

to provide ventilation.

Switch off the product.

Inform a Registered Gas Contractor.

1.3.5 Risk of death from escaping gas

What to do if you smell gas in the building:

Leave rooms that smell of gas.

If possible, opendoors and windows fully

andensure adequate ventilation.

Do not use naked flames (e.g. lighters,

matches).

Do not smoke.

Do not use any electrical switches, mains

plugs, doorbells, telephones or other com-

munication systems in the building.

Close the emergency control valve or the

main isolator.

Notes on the documentation 2

0020208984_00 turboMAG pro Operating instructions5

2 Notes on the documentation

2.1 Observing otherapplicable documents

You must observe all operating instructionsenclosed

with the system components.

2.2 Storing documents

Keep this manualand all otherapplicable documents

safe for future use.

2.3 Applicability of the instructions

These instructionsapply only to:

Product–Article numbers

MAGHK13-2/0-3H(backflue)0010017391

MAGHK17-2/0-3H(backflue)0010017392

MAGHK13-2/0-3B(backflue)0010017393

MAGHK17-2/0-3B(backflue)0010017394

MAGHK13-2/0-3B(top flue)0010017395

MAGHK13-2/0-3H(top flue)0010017396

3 Productdescription

3.1 Information on the identification plate

The identification plate is located on the side panel.

Information on the

identification plate

Meaning

Note

Make absolutely sure that the product is compat-

ible with the gas group at the installation site.

3.2 Output ranges

Typedesignation Power Water flow rate

(ΔT 25 K)

MAG HK 13-2/0-3 H

(back flue)

MAG HK 13-2/0-3 H

(top flue)

MAG HK 13-2/0-3 B

(back flue)

MAG HK 13-2/0-3 B

(top flue)

Min. 4.8 -

max. 28 kW

13 L/min

MAG HK 17-2/0-3 H

(back flue)

MAG HK 17-2/0-3 B

(back flue)

Min. 6.2 -

max. 37 kW

17 L/min

3.3 Productdesign

2 3 4

1 Display

2 Hot water connection

3 Gas connection

4 Cold water connection

Product Name

Model

Type of Flue

Type of Gas

Operating Pressure (Gas)

Rated Heat Input

Hot Water Supply

Water Pressure

Electrical Supply

Electrical Consumption

Manufactured By

Type Approved By

Type Approval Cert.No.

Bar code with serial number,

7th to 16th digit = product article number

turboMAG pro

MAG HK...

Back-Flued Type or Top-Flued Type

HK LP Gas or HK town gas

Permissible gas pressure

Power in kW

Power in L/min , △T：25℃

0.14 - 10 bar

AC 220V/50Hz

Electrical power in W

Vaillant (Wuxi) Heating Equipment Co., Ltd

CIQ Tianjin PRC

Number of the type approval certificate

3 Productdescription

6Operating instructions turboMAG pro 0020208984_00

3.4 Display operator control elements

L/min

°C

button for selecting

the operating mode

(press briefly)/button

for selecting the priority

of a remote control

when there are several

remote controls (press

andhold)

2andbutton

3button (on/off but-

ton)

3.4.1 Displayedsymbols

Symbol Meaning Explanation

Burneroperating cor-

rectly

Burner on

Water generation active Appears only when

water is flowing through

the product.

Ventilator active Appears when the ventil-

ator is running.

Flow rate Appears in the bath-

filling mode.

Bath-filling modeAppears in the bath-

filling mode.

Normal operating modeAppears in the normal

operating mode

Prioritisation of the re-

mote controls

The prioritised remote

control lights up on the

display, or the non-pri-

oritised remote controls

flash on the display.

ECO modeAppears in ECO mode.

3.5 Control elements for further remote

controls (optional)

°C

1button (on/off but-

ton)

2andbutton

3Button for selecting the

priority for a remote

control

3.6 Recommendedhot water temperature

settings

38 39 40 41 42 43 44 45 46 47 48 49 70

1 2 3

–

1 Washing dishes,

showering

2Showering,hot water

3 High temperature

Thehot water temperature canbesetfrom 38 °C to 70 °C

(default setting: 42 °C). If the water temperature that is set is

below 48 °C before hot water generation begins, youcannot

increase the hot water temperature to above 48 °C during

operation; this is to preventscalding.

If the set water temperature was set to above 48°C before

hot water generation began , you can only reduce the tem-

perature during operation; this is to avoid scalding.

If the product is disconnected from the power mains and

started up again, the product reverts to the lasthot water

temperature that was set, up toamaximum of 48 °C.

If a hot water temperature of > 48 °C hasbeensetand no

hot water is drawn for 10 minutes , the hot water temperature

is automatically set to 48 °C.

If several remote controls are used, the hot water temperat-

ure canonly be set on the prioritised remote control.

3.6.1 Normal operating mode

Thenormal operating mode is used for hot water generation

with adjustable temperature. Thenormal operating mode is

activated after start-up.

3.6.2 ECO mode

ECO modegenerates hot water at the temperature setbe-

forehandand the water flow set beforehand.

Operation 4

0020208984_00 turboMAG pro Operating instructions7

Conditions: 13 L products

The water flow can assume various values: 6, 7, 8, 9,

10 L/min.

Conditions: 17 L products

The water flow can assume various values: 6, 7, 8, 9, 10,11,

12,13, 14 L/min.

The value that was last set for the water flow is savedand

reapplied when ECO mode is activated.

3.6.3 Bath-filling mode

In bath-filling mode, you can specify the water volume that

you require (e.g. 160 L).

You can only select the bath-filling mode on the main remote

control for the product.

Note

When the water volume is 10 L below the set wa-

ter volume, an audible signal sounds. The display

shows the current water volume. Once the set wa-

ter volume is reached , an audible signalsounds

rapidly , to notify user to close the water tap . If the

water tap is not closed, the display shows the cur-

rent water volume.

The product sounds an audible signal if the bath

hasnot yet been filled after 42 minutes.

4 Operation

Warning.

Risk of being scaldedbyhot water.

Incorrectly set water temperatures andhot

water in the lines can leadtoscalding.

Check the water temperature with your

hand.

4.1 Preparing for start-up

1 2 3

1. Open the cold water stop valve (3).

2. Open the hot water stop valve (1).

3. Open the water tap to check the water flow.

4. Close the water tap.

5. Switch on the power supply to the product.

6. Open the gas isolator cock (2).

4.2 Starting up the product

Only start up the product once the casing hasbeencom-

pletely closed.

4.3 Switching on the product

1. Press .

The display shows the preset temperature in the

normal operating mode (default setting: 42 °C ).

Once the self-test is complete , the display goes off

and the productgoes into standby mode.

2. Open the water tap.

The product starts up automatically. If ignition prob-

lems occur, openand close the water tap several

times ( Please ensure there is a momentary pause in

between each water tap opening and closing ) .

4.4 Selecting operating modes

Press

to choosebetweennormal operating mode,

ECO modeandbath-filling mode.

Thebacklighting lights up.

Note

You can only change the operating mode

when there is no existing hot water request.

4.5 Setting the normal operating mode

1. Press

2. Press or in order to set the water temperature.

The display shows the set temperature for

three seconds.

3. Open the water tap.

The display shows the current water temperature.

4.6 Setting ECO mode

1. To switchfrom normal operating mode to ECO mode

while in standby, press

once.

The preset water flow flashes in the display.

2. Pressor to select one of the values for the

water flow.

3. Wait 3 seconds withoutapplying anysettings.

The current set water temperature flashes in the

display.

4. Pressor to set the water temperature.

5. Open the water tap.

The display will show the current water temperature

after 3 seconds.

1. Press to select other mode during standby

status ; or

2. Remote control get the priority (if applicable)

5 Detecting and rectifying faults

8Operating instructions turboMAG pro 0020208984_00

4.7 Stopping ECO mode

4.8 Setting the bath-filling mode

1. To switchfrom normal operating modetobath-filling

mode while in standby, press

twice.

The water volume display flashes. (Factory setting:

160 L)

2. Press or to set the water volume. Then wait 3

seconds.

3. Press or to set the water temperature.

Default setting: 42 °C

4. Open the water tap.

The display shows the current water temperature.

Note

An audible signal sounds 10 L before the set

water volume is reachedand when thevolume

is reached.

The product doesnotendbath-filling mode

automatically.

4.9 Exiting bath-filling mode

1. Close the water tap for 10 minutes; or

2. Press to select other mode during standby status; or

3. Press (on/off button); or

4. When the water volume is 10 L below the set water , close

the water tap; or

5. Switch off the external on/off switch; or

6. Remote control get the priority ( if applicable )

4.10 Setting the priority for the remote controls

1. Close all of the hot water valves.

On the product, press andhold the

button to prior-

itise the control elements on the product. Alternatively,

onaremote control, briefly press the button to prior-

itise the remote control.

–The symbol displaying the prioritisation lights up on

the display.

Displayed symbols (→Page6 )

5 Detecting and rectifying faults

Fault messageshave priority over all other displays.

If faults occur or fault messages are displayed , proceed

as set out in the table in the appendix.

Detecting and rectifying faults (→Page10 )

If the product still doesnot function without problems

after the checkshavebeencarried out using the table ,

contact a competentperson to rectify the problem.

6 Care and maintenance

6.1 Maintenance

An annual inspection and maintenance of the productevery

18 months carried out by a competentperson is

a prerequisite for ensuring that the product is permanently

readyandsafe for operation, reliable, andhas a long work-

ing life.

6.2 Caring for the product

Caution.

Risk of material damagecaused by un-

suitable cleaning agents.

Do not use sprays ,scouring agents , de-

tergents, solvents or cleaning agents that

contain chlorine.

Clean the casing withadamp cloth andalittle solvent-

free soap.

7 Decommissioning

7.1 Temporarilydecommissioning the product

Close the cold water stop valve.

Open the water tap to allow the rest of the water to flow

out of the line.

Close the water tap.

Close the hot water stop valve.

Close the gas isolator cock.

Disconnect the productfrom the power mains.

Guarantee andcustomer service 8

0020208984_00 turboMAG pro Operating instructions9

7.2 Permanentlydecommissioning the product

Have a competentpersonpermanently decommis-

sion the product.

8 Guarantee andcustomer service

8.1 Guarantee

For information on the manufacturer 's guarantee, you can

write to the contact address that is provided on the back

page.

8.2 Customer service

For contact details for ourauthorised customer service de-

partment, you can write to the address that is provided on

the back page, or you can visit www.vaillant.com.

Appendix

10 Operating instructions turboMAG pro 0020208984_00

Appendix

A Detecting and rectifying faults

Problem Possible causeSolution

Ignition malfunction Air in the gas line Opening and closing the water tap several times

( Please ensure there is a momentary pause in

between each water tap opening and closing)

Automatic shutdown of the

burner after 45±3 minutes

Safety device has switched on Closing the water tap for a short time

No hot water with slightly

opened water tap

Flow rate is below 2.5 L/min Increasing flow rate at the water tap

No hot water with water tap

open

Remaining cold water in the line Discharge the cold water

Vapour at the flue gasopen-

ing

The water in the flue gas condenses in the cold air

Hot water is white Air that is dissolved in the cold water escapes

After closing the hot water

valve, the ventilator contin-

ues running

Ventilator supplies the burner with outside air

Fluctuating water temperat-

ure and flow rate

Additional water taps are opened or closed No fault

Water leak at the expansion

relief valve

Expansion relief valve opens to reduce excess pres-

sure

Limit the cold water pressure at the inlet to less

than 1.0 MPa (10 bar) and more than 0.014 MPa

(0.14 bar). Ask a competentperson for details.

Whistling noise during opera-

tion

Uneven gas flow, low gas pressure Inform the competentperson/customer service

departmentandhave them check the gas pres-

sure.

No fault

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