ZyXEL Communications PRESTIGE 2302RL

Prestige 2302RL

VoIP Station Gateway

With Lifeline

Support Notes

Version 3.60

October. 2007

Prestige 2302RL Support Notes

INDEX

Application Notes.........................................................................................................6

General Application Notes.....................................................................................6

Internet Connection........................................................................................6

Using PPTP encapsulation on Prestige........................................................11

Setup the Prestige as a DHCP Relay............................................................12

Configure an Internal Server Behind the Prestige .......................................14

Configure a PPTP server Behind SUA ........................................................16

Using NAT / Multi-NAT..............................................................................20

About Filters & Filter Examples..................................................................42

Using Dynamic DNS (DDNS).....................................................................65

Network Management Using SNMP ...........................................................67

Using syslog.................................................................................................74

Using IPAlias ..............................................................................................77

Using Call Scheduling .................................................................................80

Using IP Multicast .......................................................................................84

Using Prestige traffic redirect ......................................................................86

Using Universal Plug n Play (UPnP)...........................................................89

VoIPApplication Notes........................................................................................95

SIP Account Setup.......................................................................................95

Advanced VOIP settings..............................................................................99

Quality of Service (QoS) ...........................................................................104

Phone port settings.....................................................................................106

Voice –Common Settings.........................................................................108

Call Hold setup ..........................................................................................109

Call Waiting setup......................................................................................109

Call Transfer setup.....................................................................................111

Three Way Conference setup.....................................................................114

Call Forwarding.........................................................................................116

Internal Call ...............................................................................................118

MWI...........................................................................................................118

Music on hold ............................................................................................119

Early Media................................................................................................120

Speed dial Phone book setup .....................................................................121

Peer-to-Peer Calls ......................................................................................124

Life Line.....................................................................................................125

Prestige 2302RL Support Notes

FAQ ...........................................................................................................................126

ZyNOS FAQ ......................................................................................................126

What is ZyNOS?........................................................................................126

How to access the embedded web configurator?.......................................126

What is the default LAN IP address and password? And, how do I change

it?................................................................................................................126

How do I upload the firmware via the web configurator?.........................126

How do I upgrade/back up the firmware using an FTP client program

through the LAN?......................................................................................127

How do I upload or back up the configuration file (the ROM file) via the

web configurator? ......................................................................................127

How do I back up/restore configurations using an FTP client program

through the LAN?......................................................................................128

Why can't I telnet into Prestige from the WAN?.......................................128

What should I do if I forget the system password?....................................128

What is SUA? When should I use SUA?...................................................128

What is the difference between NAT and SUA?.......................................129

How many network users does SUA/NAT support?.................................129

What are Device and Protocol filters?.......................................................129

Why can't I configure device or protocol filters? ......................................129

Product FAQ ......................................................................................................130

What is the Prestige InternetAccess Sharing Router?...............................130

Will the Prestige work with my Internet connection?................................130

What do I need to use the Prestige?...........................................................130

What is PPPoE? .........................................................................................130

Does the Prestige support PPPoE?.............................................................131

How do I know I am using PPPoE?...........................................................131

Why does my provider use PPPoE?...........................................................131

Which InternetApplications can I use with the Prestige? .........................131

How can I configure the Prestige?.............................................................131

What network interface does the Prestige support?...................................131

What can I do with the Prestige? ...............................................................132

Does the Prestige support dynamic IP addressing? ...................................132

What is the difference between the internal IP and the real IP from my ISP?

....................................................................................................................132

How does e-mail work through the Prestige?............................................132

What is the difference between the 'Standard' and 'RoadRunner' service?132

Prestige 2302RL Support Notes

Is it possible to access a server running behind SUA from the outside

Internet? If possible, how?.........................................................................133

What DHCP capability does the Prestige support?....................................133

How do I use the reset button? And which parameter will be reset by the

reset button?...............................................................................................133

What network interface does the new Prestige series support?.................133

Does the Prestige support TFTP? ..............................................................134

Does the Prestige support TFTP over WAN? ............................................134

How fast is the DSL connection?...............................................................134

My Prestige cannot obtain a WAN IP address from the ISP to connect to

the Internet, what should I do?...................................................................135

What is BOOTP/DHCP?............................................................................137

What is DDNS?..........................................................................................138

When do I need the DDNS service?..........................................................138

What DDNS servers does the Prestige support?........................................138

What is DDNS wildcard?...........................................................................138

Does the Prestige support DDNS wildcard?..............................................138

Can VPN tunnels still work on a Prestige using SUA?.............................139

How do I set up my Prestige to route IPsec packets over SUA?...............139

VoIP FAQ...........................................................................................................139

What is Voice over IP?..............................................................................139

How does Voice over IP work? .................................................................139

Why use VoIP? ..........................................................................................140

In addition, it would take a much longer time, more effort and money to

implement new features using circuit switching. Since the IP technology is

a standard and various applications are available, it is easier and more

cost-effective to integrate new services and applications using IP. ...........140

What is the relationship between codec and VoIP?...................................140

What advantage does Voice over IP provide?...........................................140

What is the difference between H.323 and SIP?........................................140

Can H.323 and SIP interoperate with each other?.....................................140

What is voice quality?................................................................................141

How are voice quality normally rated?......................................................141

What is codec?...........................................................................................141

What is the relationship between codec and VoIP?...................................141

What codec types does Prestige support?..................................................141

Which codec should I choose?...................................................................141

Prestige 2302RL Support Notes

What do I need in order to use SIP? ..........................................................141

I am unable to register to a SIP server.......................................................142

I can register to the SIP server but cannot establish a call.........................142

I can make or receive a call but the voice traffic only goes one way, not

both way.....................................................................................................142

I have tried all the troubleshooting steps, but still cannot register to the SIP

server. What should I do next? ..................................................................143

What should I do if there may be a hardware problem with my Prestige?143

Trouble Shooting......................................................................................................143

Unable to Get WAN IP from ISP.......................................................................143

Using Embedded Packet Trace ..........................................................................147

Debugging PPPoE Connection..........................................................................161

CLI Command List..................................................................................................172

Prestige 2302RL Support Notes

Application Notes

General Application Notes

Internet Connection

The following figure shows a typical Internet access application using the Prestige. Before accessing the

Internet in an office environment, you must configure the Prestige as outlined below.

Before you begin

Setting up Your Windows Computer

Setting up the Prestige router

Troubleshooting

Before you begin

The following lists the default settings on the Prestige.

1. IP address = 192.168.1.1, subnet mask = 255.255.255.0 (24 bits)

2. DHCP server enabled with IP pool starting from 192.168.1.33

3. Default SMT menu password = 1234

Setting up your Windows computer(s)

1. Ethernet connection

Your computer(s) must have an Ethernet card installed.

Prestige 2302RL Support Notes

If you have only one computer, connect the computer to the LAN port on the Prestige using a

crossover Ethernet cable (red).

If you have more than one computer, you must use a hub or switch to connect the computers to the

LAN port on the Prestige using a straight-though Ethernet cable.

2. TCP/IP Installation

You must first install TCP/IP software on each computer before you can use it for Internet access. If you have

already installed TCP/IP, go to the next section to configure it; otherwise, follow these steps to install the

software:

In the Control Panel/Network window, click Add button.

In the Select Network Component Type window, select Protocol and click Add.

In the Select Network Protocol window, select Microsoft and then select TCP/IP from the

Network Protocols field and click OK.

3. TCP/IP Configuration

Follow these steps to configure Windows TCP/IP:

In the Control Panel/Network window, select TCP/IP and click Properties.

In the TCP/IP Properties window, select obtain an IPaddress automatically.

Note: Do not assign arbitrary IP address and subnet mask to your computer(s). Otherwise, you will not be able

to access the Internet.

Click the WINS configuration tab and select Disable WINS Resolution.

Click the Gateway tab. Select any installed gateways and click the Remove button until there is

none listed.

Click the DNS Configuration tab and select Disable DNS.

Click OK to save and close the TCP/IP properties window

Click OK to close the Network window. You will be prompted to insert your Windows CD or disk.

When the drivers are updated, you will be asked if you want to restart the computer. Make sure

your Prestige is turned on before clicking Yes. Repeat the above steps for each Windows computer

on your network.

Setting up the Prestige router

Prestige 2302RL Support Notes

If you have a Single User Account (SUA), follow the procedure to configure the Prestige. You can use a web

browser (such as IE) to access the embedded web server on the Prestige for device management. Before you can

log into the web management interface, make sure that there is no one logging into the Prestige through Telnet

or the console port.

1. Accessing the Prestige Web Management Interface

Open your web browser (such as IE) and enter the LAN IP address of the Prestige in the Address field. The

default LAN IP of the Prestige is 192.168.1.1. Note that you can either enter http://192.168.1.1 or

https://192.168.1.1 (for secure login).

2. First Login

A login screen displays. Enter the password and press Login. The default password is '1234' which is the same

as the one you use to log into the SMT.

Prestige 2302RL Support Notes

3. Use the WIZARD SETUP screens to configure Internet access settings on the Prestige.

The Internet access configuration screen varies depending on the Internet connection type you select. The

following figure shows an example screen for PPPoE connection type.

Prestige 2302RL Support Notes

PPPoE Encapsulation

Label

Description

Encapsulation

Choose PPP over Ethernet from the pull-down list box. PPPoE forms a

dial-up connection.

Service Name

Type the name of your service provider.

User Name

Type the user name given to you by your ISP.

Password

Type the password associated with the user name above.

Nailed-Up

Connection

Select Nailed-Up Connection if you do not want the connection to time

out.

Idle Timeout

Type the time in seconds that elapses before the router automatically

disconnects from the PPPoE server. The default time is 100 seconds.

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