ZyXEL Communications VSG-1200 Bedienungsanleitung

VSG-1200

Vantage Service Gateway

User’s Guide

Version 1.05

November 2004

VSG-1200 User’s Guide

The contents of this publication may not be reproduced in any part or as a whole, transcribed,

stored in a retrieval system, translated into any language, or transmitted in any form or by any

means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or

otherwise, without the prior written permission of ZyXEL Communications Corporation.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or

software described herein. Neither does it convey any license under its patent rights nor the

patent rights of others. ZyXEL further reserves the right to make changes in any products

described herein without notice. This publication is subject to change without notice.

Trademarks

ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL

Communications, Inc. Other trademarks mentioned in this publication are used for

identification purposes only and may be properties of their respective owners.

VSG-1200 User’s Guide

Federal Communications Commission (FCC) Interference Statement 3

Federal Communications

Commission (FCC) Interference

Statement

This device complies with Part 15 of FCC rules. Operation is subject to the following two

conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may cause

undesired operations.

This equipment has been tested and found to comply with the limits for a Class B digital

device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy, and if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications.

If this equipment does cause harmful interference to radio/television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Notice 1

Changes or modifications not expressly approved by the party responsible for compliance

could void the user's authority to operate the equipment.

Certifications

Go to www.zyxel.com

1Select your product from the drop-down list box on the ZyXEL home page to go to that

product's page.

2Select the certification you wish to view from this page

VSG-1200 User’s Guide

ZyXEL Limited Warranty 4

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects

in materials or workmanship for a period of up to two years from the date of purchase. During

the warranty period, and upon proof of purchase, should the product have indications of failure

due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the

defective products or components without charge for either parts or labor, and to whatever

extent it shall deem necessary to restore the product or components to proper operating

condition. Any replacement will consist of a new or re-manufactured functionally equivalent

product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not

apply if the product is modified, misused, tampered with, damaged by an act of God, or

subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the

purchaser. This warranty is in lieu of all other warranties, express or implied, including any

implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in

no event be held liable for indirect or consequential damages of any kind of character to the

purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center for your Return

Material Authorization number (RMA). Products must be returned Postage Prepaid. It is

recommended that the unit be insured when shipped. Any returned products without proof of

purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of

ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products

will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty

gives you specific legal rights, and you may also have other rights that vary from country to

country.

Safety Warnings

1To reduce the risk of fire, use only No. 26 AWG or larger telephone wire.

2Do not use this product near water, for example, in a wet basement or near a swimming

pool.

3Avoid using this product during an electrical storm. There may be a remote risk of electric

shock from lightening.

VSG-1200 User’s Guide

Customer Support 5

Customer Support

Please have the following information ready when you contact customer support.

• Product model and serial number.

• Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

METHOD

LOCATION

SUPPORT E-MAIL TELEPHONEAWEB SITE

REGULAR MAIL

SALES E-MAIL FAX FTP SITE

WORLDWIDE

[email protected] +886-3-578-3942 www.zyxel.com

www.europe.zyxel.com

ZyXEL Communications Corp.

6 Innovation Road II

Science Park

Hsinchu 300

Taiwa n

[email protected] +886-3-578-2439 ftp.zyxel.com

ftp.europe.zyxel.com

NORTH

AMERICA

[email protected] +1-800-255-4101

+1-714-632-0882

www.us.zyxel.com ZyXEL Communications Inc.

1130 N. Miller St.

Anaheim

CA 92806-2001

U.S.A.

[email protected] +1-714-632-0858 ftp.us.zyxel.com

GERMANY

[email protected] +49-2405-6909-0 www.zyxel.de ZyXEL Deutschland GmbH.

Adenauerstr. 20/A2 D-52146

Wuerselen

Germany

[email protected] +49-2405-6909-99

FRANCE

[email protected] +33 (0)4 72 52 97 97 www.zyxel.fr ZyXEL France

1 rue des Vergers

Bat. 1 / C

69760 Limonest

France

+33 (0)4 72 52 19 20

SPAIN

[email protected] +34 902 195 420 www.zyxel.es ZyXEL Communications

A l e j a n d r o V i l l e g a s 3 3

1 º , 2 8 0 4 3 M a d r i d

Spain

[email protected] +34 913 005 345

DENMARK

[email protected] +45 39 55 07 00 www.zyxel.dk ZyXELCommunicationsA/S

Columbu sve j 5

2860 Soeborg

Denmark

[email protected]k +45 39 55 07 07

NORWAY

[email protected] +47 22 80 61 80 www.zyxel.no ZyXELCommunicationsA/S

Nils Hansens vei 13

0667 Oslo

Norway

[email protected]o +47 22 80 61 81

SWEDEN

[email protected] +46 31 744 7700 www.zyxel.se ZyXEL Communications A/S

Sjöporten 4, 41764 Göteborg

Sweden

[email protected] +46 31 744 7701

FINLAND

[email protected] +358-9-4780-8411 www.zyxel.fi ZyXEL Communications Oy

Malminkaari 10

00700 Helsinki

Finland

[email protected] +358-9-4780 8448

a. “+” is the (prefix) number you enter to make an international telephone call.

VSG-1200 User’s Guide

Customer Support 6

VSG-1200 User’s Guide

Table of Contents 7

Table of Contents

Copyright .................................................................................................................. 2

Federal Communications Commission (FCC) Interference Statement ............... 3

ZyXEL Limited Warranty.......................................................................................... 4

Customer Support.................................................................................................... 5

List of Figures ........................................................................................................ 15

List of Tables .......................................................................................................... 21

Preface .................................................................................................................... 25

Chapter 1

Getting to Know Your VSG .................................................................................... 27

1.1 Introducing the VSG ...........................................................................................27

1.2 Features .............................................................................................................27

1.3 Applications ........................................................................................................30

1.3.1 Internet Access for LAN Networks ............................................................30

1.3.2 Internet Access in Public Areas ................................................................31

1.3.3 Hotel Application with PMS .......................................................................31

Chapter 2

Hardware Installation and Connection................................................................. 33

2.1 Installation Options .............................................................................................33

2.1.1 Desktop Installation ..................................................................................33

2.1.2 Rack Mount Installation ............................................................................33

2.2 Hardware Connections .......................................................................................34

2.2.1 Front Panel ...............................................................................................34

2.2.1.1 Four LAN 10/100M Ports .................................................................35

2.2.1.2 The WAN Port .................................................................................35

2.2.1.3 The Console Port ............................................................................35

2.2.1.4 The PMS Port ..................................................................................35

2.2.1.5 The Reset Button ............................................................................36

2.2.2 Front Panel LEDs .....................................................................................36

2.2.3 Rear Panel ................................................................................................36

2.2.4 Turning on the VSG ..................................................................................37

VSG-1200 User’s Guide

8Table of Contents

2.2.5 Methods of Restoring Factory Defaults ....................................................37

Chapter 3

The Web Configurator............................................................................................ 39

3.1 Introducing the Web Configurator ......................................................................39

3.2 Accessing the Web Configurator ........................................................................39

3.3 The Navigation Panels .......................................................................................41

3.3.1 The Configuration Menu Panel .................................................................41

3.3.2 Screen-Specific Link Panel .......................................................................41

3.4 Screen Overview ................................................................................................42

3.5 General System Setting .....................................................................................42

3.6 System Login Accounts ......................................................................................45

3.7 Changing System Login Passwords ..................................................................46

3.8 Restarting the VSG ............................................................................................48

3.9 Logging Out of the Web Configurator ................................................................49

Chapter 4

LAN, WAN and Server Setup................................................................................. 51

4.1 Factory Ethernet Defaults ..................................................................................51

4.2 LANs and WANs ................................................................................................51

4.3 IP Address Assignment ......................................................................................51

4.4 DHCP Configuration ...........................................................................................51

4.4.1 IP Address and Subnet Mask ...................................................................52

4.4.2 Private IP Addresses ................................................................................52

4.5 DNS Server Address ..........................................................................................53

4.6 LAN Configuration ..............................................................................................53

4.7 WAN Configuration .............................................................................................54

4.7.1 Configuring WAN MAC Address ...............................................................54

4.7.2 WAN IP Address Settings ........................................................................54

4.7.3 PPPoE ......................................................................................................55

4.7.4 PPTP ........................................................................................................57

4.8 Server Configuration ..........................................................................................59

Chapter 5

NAT Pool ................................................................................................................. 63

5.1 NAT Introduction ................................................................................................63

5.1.1 NAT Definitions .........................................................................................63

5.1.2 What NAT Does ........................................................................................64

5.1.3 How NAT Works .......................................................................................64

5.2 VPN and NAT .....................................................................................................64

5.3 NAT Examples ...................................................................................................65

5.3.1 Example 1: One-to-One ............................................................................65

5.3.2 Example 2: Many-to-One ..........................................................................66

VSG-1200 User’s Guide

Table of Contents 9

5.3.3 Example 3: One-to-One and Many-to-One ...............................................66

5.4 Configuring NAT Pool .........................................................................................67

Chapter 6

Authentication ........................................................................................................ 69

6.1 Overview ............................................................................................................69

6.1.1 User Agreement ........................................................................................69

6.1.2 CAS (Central Authentication Service) .......................................................69

6.1.3 Built-in Authentication ...............................................................................70

6.1.4 RADIUS ....................................................................................................70

6.1.4.1 RADIUS Accounting ........................................................................70

6.1.4.2 Vendor Specific Attribute .................................................................70

6.2 Authentication Settings .....................................................................................71

6.2.1 Scenario Options ......................................................................................74

Chapter 7

Billing Profiles and PMS Configuration ............................................................... 77

7.1 About Billing Profiles ..........................................................................................77

7.1.1 Creating a Billing Profile ...........................................................................77

7.1.2 Editing a Billing Profile ..............................................................................78

7.2 PMS (Property Management System) ...............................................................80

7.2.1 Port-Location Mapping Charge Modes .....................................................80

7.2.2 PMS Configuration ....................................................................................81

7.3 Types of Subscriber Accounts ............................................................................82

Chapter 8

Static Subscriber Accounts................................................................................... 83

8.1 About Static Subscriber Accounts ......................................................................83

8.2 Global Static Account Settings ...........................................................................83

8.3 Creating a Static Account ...................................................................................84

8.3.1 Generating Static Accounts Automatically ................................................85

8.3.2 Creating Static Subscriber Accounts Manually .........................................86

8.4 Static Account List Backup and Restore ............................................................87

8.4.1 Backing Up a Static Account List ..............................................................87

8.4.2 Restoring a Static Account List .................................................................89

8.5 Editing Subscriber Accounts ..............................................................................90

8.5.1 Static Account Information Print Preview ..................................................91

8.6 Viewing the Static Account List ..........................................................................91

Chapter 9

Dynamic Subscriber Accounts ............................................................................. 93

9.1 About Dynamic Subscriber Accounts .................................................................93

9.2 Dynamic Account General Settings ...................................................................93

VSG-1200 User’s Guide

10 Table of Contents

9.3 Creating Dynamic Accounts ...............................................................................95

9.3.1 Dynamic Account Generation Using the Web Configurator ......................95

9.3.2 Dynamic Account Generation Using a Statement Printer .........................96

9.4 Viewing the Dynamic Account List .....................................................................97

9.4.1 Backing Up the Dynamic Account List ......................................................98

Chapter 10

Port-Location Mapping ........................................................................................ 101

10.1 About Port-Location Mapping .........................................................................101

10.2 Configuring Port-Location Mapping ...............................................................101

Chapter 11

Credit Card Billing and Customization ............................................................. 105

11.1 Overview ........................................................................................................105

11.1.1 How Credit Card Billing Works ..............................................................105

11.1.2 Configuration Steps ...............................................................................105

11.2 Setting up Credit Card Billing Service ............................................................106

11.3 Customizing Subscriber Credit Card Information Screen ...............................107

11.3.1 Subscriber Standard Login Page Message ...........................................107

11.3.2 Service Selection Page .........................................................................108

11.3.3 Successful Screen ................................................................................ 111

11.3.4 Fail Page ...............................................................................................113

Chapter 12

Subscriber Login Screen..................................................................................... 115

12.1 About the Subscriber Login Screen ...............................................................115

12.2 Customizing Subscriber Login Screen ...........................................................115

12.2.1 Standard Subscriber Login Screen .......................................................116

12.2.2 Redirect Subscriber Login Screen ........................................................118

12.2.3 Advanced Subscriber Login Screen .....................................................119

12.2.4 Frame Subscriber Login Screen ...........................................................120

12.2.5 Service Selection Messages .................................................................121

Chapter 13

Subscriber Information Window......................................................................... 123

13.1 About the Information Window .......................................................................123

13.1.1 Customizing the Information Window ...................................................123

Chapter 14

Account Printout .................................................................................................. 127

14.1 About the Account Printout ............................................................................127

14.1.1 Customizing the Account Printout .........................................................127

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