ZyXEL Communications VMG3925 Bedienungsanleitung

Welcome to

John Lewis

Broadband

It’s time to set up your router and get online

What’s in your box?

POWER DSL INTERNET WAN LAN WLAN/WPS USB

Before you start…

Your router

Internet cableRouter stand Microlter

Power supply Ethernet cable

If you’re new to John Lewis Broadband, you should wait until your

broadband is activated before doing anything with your router. We’ll let

you know when it’s ready by email and text (if we have your number).

If this is a replacement router for an existing John Lewis

Broadband service, you can head straight to page 5.

Your router’s home can really affect its performance. The

below tips should help it perform at its best.

• Connect the stand to the back of your router. The bracket holes should be facing up.

• Place the router on a smooth, level surface.

• Connect your router to your master phone socket. You’ll

usually nd this in your hallway or living room.

• Don’t put your router on top of other electrical equipment or

any heat sources. This could cause it to overheat.

• Don’t put it under a desk, on a carpet or behind large objects. This could

stop air owing around it, which could also cause it to get too hot.

• Try to set it up close to where you’ll be using broadband the most. Thick walls,

concrete and large metal surfaces could interfere with your signal.

• Leave your router on. If possible, connect it to a spare power

socket so you don’t have to switch it off.

Finding a home for

your router

POWERDSLINTERNETWANLANWLAN/WPSUSB

Connecting to a single phone socket

If your socket looks like the image below, you’ll need to use the microlter that’s included in your pack.

Getting connected

Connecting to a double phone socket

If your socket looks like this image, you can connect directly to it without using a microlter.

There are a few things you should know before using a microlter:

•Try not to use an extension cable. If you must, only connect the microfilter

to one end.

•Don’t connect two microfilters together.

•You can connect two or more phones to one microfilter, but only if you

use a splitter.

Single socket

NTE5/Non-NTE5

Double socket

SSFP

Setting your router up

1. Plug the power cable into the back of your router. It ts in the hole on the far right.

2. Get the grey internet cable and put it in the socket on the far left of your

router. Plug the other end into your microlter or double phone socket.

3. Connect the power cable to a plug and turn it on. Press the

power button on the back of your router.

4. If you’ve done everything right, the Internet light should come on

after a couple of minutes. If it doesn’t, go to page 8.

POWER DSL INTERNET WAN LAN WLAN/WPS USB

POWER INTERNETDSL

Connect your devices

After you’ve turned your router on, you’ll need to wait

up to 15 minutes for things to sort themselves out.

Don’t try and use the internet during this time, even if

the internet light is green. Just sit back and wait.

After 15 minutes is over, you should be good to go.

Wait

15 mins

Plug one end of your yellow Ethernet cable into one of the yellow sockets on the back of your router.

Plug the other end into your device’s Ethernet port. On computers, you’ll usually nd this on the

back or the side, often marked ‘LAN’.

You should see one of the LAN lights on the front of the router turn green.

Wired connections

Click the WiFi icon on your computer, or nd it in the settings of your mobile device.

Select your WiFi network from the list of available options. You’ll

see what yours is called on the back of your router.

Enter your Wireless Key. You’ll nd this on the back of your router.

To connect devices using WPS, follow their specic instructions and hold

down the WPS button when prompted. The WLAN and WPS lights

will ash orange, then stop when your device is connected.

Wireless connections

POWER DSL INTERNET WAN LAN WLAN/WPS USB

Connection problems

Double check that all cables are secured in the

right ports on the back of the router.

If your WiFi network isn’t showing up, check the WLAN and

WPS lights on your router. If one or both are off, press the

WLAN button on the side of your router and try again.

Make sure you’ve entered the Wireless Key exactly as shown.

If no networks are showing up, check that

your device has WiFi turned on.

POWER DSL INTERNET WAN LAN WLAN/WPS USB

Check your phone line is working by plugging in a landline phone and listening for a dialling tone.

If you can’t hear one, or the line sounds noisy, there may be

a fault on your line. Contact your provider.

If your phone line is ne, check you’re using microlters on devices

such as TV boxes and phones, and on single phone sockets.

Also check that your router is connected to the master socket,

as this is where the signal will be at its strongest.

If that doesn’t work, unplug everything apart from your router from your phone line. Try again.

If none of the above xes your problem, call our support team

on 0800 022 3300 and we’ll do our best to help.

Connection problems

If your DSL light is ashing or off…

POWER DSL INTERNET WAN LAN WLAN/WPS USB

POWER INTERNETDSL

What do the lights mean?

Light State Meaning

Power

Green The router is connected and ready to use.

Green Flashing The router is running tests.

Red The router has discovered a problem or is malfunctioning.

Red Flashing The router is uploading rmware.

Off The router is not receiving power. Check it’s plugged in correctly.

DSL

Green The VDSL line is running correctly.

Green Flashing Slow The router is searching for a VDSL connection.

Green Flashing Fast The VDSL line is being prepared to use.

Amber The ADSL line is running correctly.

Amber Flashing Slow The router is searching for an ADSL connection.

Amber Flashing Fast The ADSL line is being prepared for use.

Off The DSL line is down.

Internet

Green The router is connected to the internet.

Green Flashing Data is being transferred through your router.

Off There is no internet connection. Check

your cables are connected.

Red The router has failed to connect to the internet.

WAN

Green The router has made a successful Ethernet

connection to the WAN.

Green Flashing The router is transferring information through the WAN.

Off There is no Ethernet connection to the WAN.

LAN

Green The router has connected via an Ethernet cable to the LAN.

Green Flashing The router is transferring information through the LAN.

Off There is no Ethernet connection through the LAN.

WLAN /

WPS

Green The wireless network is up and running.

Green Flashing The router is transferring information wirelessly.

Amber Flashing The router is connecting wirelessly.

Off The wireless network is not activated.

USB

Green The router recognises a USB connection through the USB1 slot.

Green Flashing The router is sending/receiving data to/

from the USB device connected to it.

Off The router does not detect a USB

connection through the USB1 slot.

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