ZyXEL Communications NAP Series Bedienungsanleitung

Default Login Details

User’s Guide

NAP Series

802.11ac Dual-Radio Nebula Cloud Managed Access Points

Note: Login is required only when the NAP cannot be

accessed using NCC.

Web Address http://(DHCP-assigned IP)

http://192.168.1.2

User Name admin

Password Assigned by NCC or 1234

Version 6.20 Edition 1, 03/2021

NAP Series User’s Guide

IMPORTANT!

READ CAREFULLY BEFORE USE.

KEEP THIS GUIDE FOR FUTURE REFERENCE.

This is a User’s Guide for a series of products. Not all products support all firmware features. Screenshots

and graphics in this book may differ slightly from your product due to differences in your product

firmware or your computer operating system. Every effort has been made to ensure that the information

in this manual is accurate.

Related Documentation

•QuickStartGuide

The Quick Start Guide shows how to connect the NAP and register it with the Nebula Control Center

(NCC) for cloud management.

• Web Configurator Online Help

Click the help icon in any screen for help in configuring that screen and supplementary information.

• Nebula Control Center User’s Guide

This User’s Guide shows how to manage the Nebula devices remotely. The features of these devices

are managed through Nebula Control Center.

•MoreInformation

Go to support.zyxel.com to find other information on the NAP.

NAP Series User’s Guide

Document Conventions

Warnings and Notes

These are how warnings and notes are shown in this guide.

Warnings tell you about things that could harm you or your device.

Note: Notes tell you other important information (for example, other things you may need to

configure or helpful tips) or recommendations.

Syntax Conventions

• All models in this series may be referred to as the “NAP” in this guide.

• Product labels, screen names, field labels and field choices are all in bold font.

• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Configuration >

Network > IP Setting means you first click Configuration in the navigation panel, then the Network sub

menu and finally the IP Setting tab to get to that screen.

Icons Used in Figures

Figures in this guide may use the following generic icons. The NAP icon is not an exact representation of

your device.

NAP Router Switch Internet

Server Desktop Laptop IP Phone

Printer Nebula Switch Nebula Gateway Smart T.V.

Access Point Smartphone Set-top box

Contents Overview

NAP Series User’s Guide

Contents Overview

Introduction ............................................................................................................................................. 7

The Web Configurator ......................................................................................................................... 20

Dashboard ............................................................................................................................................ 24

Network ................................................................................................................................................. 26

Maintenance ........................................................................................................................................ 30

Troubleshooting .................................................................................................................................... 35

Table of Contents

NAP Series User’s Guide

Table of Contents

Document Conventions ......................................................................................................................3

Contents Overview .............................................................................................................................4

Table of Contents.................................................................................................................................5

Chapter 1

Introduction ..........................................................................................................................................7

1.1 Overview .......................................................................................................................................... 7

1.1.1 Management .......................................................................................................................... 7

1.1.2 Dual-Radio ............................................................................................................................... 8

1.2 Ways to Manage the NAP ............................................................................................................... 9

1.3 Zyxel One Network (ZON) Utility .................................................................................................... 10

1.3.1 Requirements ......................................................................................................................... 10

1.3.2 Run the ZON Utility ................................................................................................................. 10

1.4 Good Habits for Managing the NAP ............................................................................................ 14

1.5 Hardware Connections ................................................................................................................. 14

1.6 LEDs .................................................................................................................................................. 14

1.6.1 NAP303 ................................................................................................................................... 14

1.6.2 NAP203 ................................................................................................................................... 16

1.6.3 NAP102 ................................................................................................................................... 18

Chapter 2

The Web Configurator........................................................................................................................20

2.1 Overview ......................................................................................................................................... 20

2.2 Access .............................................................................................................................................. 20

2.3 Navigating the Web Configurator ............................................................................................... 21

2.3.1 Title Bar ................................................................................................................................... 21

2.3.2 Navigation Panel .................................................................................................................. 22

2.3.3 Warning Messages ................................................................................................................ 23

Chapter 3

Dashboard..........................................................................................................................................24

3.1 Overview ......................................................................................................................................... 24

3.1.1 What You Can Do in this Chapter ....................................................................................... 24

3.2 Dashboard ...................................................................................................................................... 24

Chapter 4

Network...............................................................................................................................................26

4.1 Overview ......................................................................................................................................... 26

Table of Contents

NAP Series User’s Guide

4.1.1 What You Can Do in this Chapter ....................................................................................... 26

4.2 IP Setting ......................................................................................................................................... 26

4.3 VLAN ................................................................................................................................................ 28

Chapter 5

Maintenance......................................................................................................................................30

5.1 Overview ......................................................................................................................................... 30

5.1.1 What You Can Do in this Chapter ....................................................................................... 30

5.2 Shell Script ........................................................................................................................................ 30

5.3 Diagnostics ...................................................................................................................................... 31

5.4 View Log .......................................................................................................................................... 32

Chapter 6

Troubleshooting..................................................................................................................................35

6.1 Overview ......................................................................................................................................... 35

6.2 Power, Hardware Connections, and LED .................................................................................... 35

6.3 NAP Access and Login .................................................................................................................. 36

6.4 Internet Access ............................................................................................................................... 37

6.5 WiFi Connections ............................................................................................................................ 38

6.6 Resetting the NAP ........................................................................................................................... 40

6.7 Getting More Troubleshooting Help ............................................................................................. 41

Appendix A Customer Support ....................................................................................................... 42

Appendix B Legal Information......................................................................................................... 48

Index...................................................................................................................................................57

NAP Series User’s Guide

CHAPTER 1

Introduction

1.1 Overview

This User’s Guide covers the following models: NAP102, NAP203, NAP303 and NAP353. Your NAP is a

wireless AP (Access Point). It extends the range of your existing wired network without additional wiring,

providing easy network access to mobile users.

1.1.1 Management

The NAP is managed and provisioned automatically by the NCC (Nebula Control Center) when it is

connected to the Internet and has been registered to a site and organization. If you are having

problems with accessing the Internet and the NCC, you may need to change the NAP’s VLAN setting or

manually set its IP address through its built-in web-based configuration tool (web configurator).

You can use the Zyxel ZON utility, or check the connected gateway for the NAP's current LAN IP address.

Alternatively, disconnect the gateway or disable its DHCP server function, connect your computer to

the NAP’s LAN/Ethernet port and use the NAP's default static LAN IP address (192.168.1.2) to access the

web configurator. Make sure your computer’s IP address is in the same subnet as the NAP’s IP address.

Table 1 NAP Series Comparison Table

FEATURES NAP102 NAP203 NAP303 NAP353

One Ethernet LAN Port No Yes Yes No

One PoE Enabled Uplink Port Yes Yes Yes Yes

External Antennas No No No Yes

One DC Power Socket Yes No Yes No

Chapter 1 Introduction

NAP Series User’s Guide

1.1.2 Dual-Radio

The NAP is equipped with dual wireless radios. This means you can configure two different WiFi networks

to operate simultaneously.

Note: A different channel should be configured for each WLAN interface to reduce the

effects of radio interference.

You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz

band for time sensitive traffic like high-definition video, music, and gaming.

Chapter 1 Introduction

NAP Series User’s Guide

Figure 1 Dual-Radio Application

1.2 Ways to Manage the NAP

You can use the following ways to manage the NAP. If you need to change the NAP’s VLAN setting or

manually set its IP address before connecting it to the Internet, use its built-in Web Configurator.

Web Configurator

The Web Configurator allows basic NAP setup and monitoring using an Internet browser. This User’s

Guide provides information about the Web Configurator.

NCC (Nebula Control Center)

With the NCC, you can remotely manage and monitor the NAP through a cloud-based network

management system. See the NCC User’s Guide for more information.

ZON Utility

Zyxel One Network (ZON) Utility is a utility tool that assists you to set up and maintain network devices in a

more simple and efficient way. You can download the ZON Utility at www.zyxel.com and install it on

your computer (Windows operating system). For more information on ZON Utility see Section 1.3 on page

10.

Command-Line Interface (CLI)

The CLI allows you to use text-based commands to configure the NAP. You can access it using remote

management (for example, SSH or Telnet). See the Command Reference Guide for more information.

Chapter 1 Introduction

NAP Series User’s Guide

File Transfer Protocol (FTP)

This protocol can be used for firmware upgrades and configuration backup and restore.

1.3 Zyxel One Network (ZON) Utility

ZON Utility is a program designed to help you deploy and manage a network more efficiently. It detects

devices automatically and allows you to do basic settings on devices in the network without having to

be near it.

The ZON Utility issues requests via Zyxel Discovery Protocol (ZDP) and in response to the query, the device

responds back with basic information including IP address, firmware version, location, system and model

name in the same broadcast domain. The information is then displayed in the ZON Utility screen and you

can perform tasks like basic configuration of the devices and batch firmware upgrade in it. You can

download the ZON Utility at www.zyxel.com and install it on your computer (Windows operating system).

1.3.1 Requirements

Before installing the ZON Utility on your PC, please make sure it meets the requirements listed below.

Operating System

At the time of writing, the ZON Utility is compatible with:

• Windows 7 (both 32-bit / 64-bit versions)

• Windows 8 (both 32-bit / 64-bit versions)

• Windows 8.1 (both 32-bit / 64-bit versions)

• Window 10 (both 32-bit / 64-bit versions)

Note: To check for your Windows operating system version, right-click on My Computer >

Properties. You should see this information in the General tab.

Hardware

Here are the minimum hardware requirements to use the ZON Utility on your PC.

• Core i3 processor

•2GBRAM

• 100MB free hard disk

• WXGA (Wide XGA 1280x800)

1.3.2 Run the ZON Utility

1Double-click the ZON Utility to run it.

2The first time you run the ZON Utility, you will see if your device and firmware version support the ZON

Utility. Click the OK button to close this screen.

Andere Handbücher für NAP Series

Dieses Handbuch passt für folgende Modelle

Inhaltsverzeichnis

Andere ZyXEL Communications Drahtloser Zugangspunkt Handbücher

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ZyXEL Communications ZyAIR G-5100 Bedienungsanleitung

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ZyXEL Communications NWA 1121-NI - Bedienungsanleitung

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ZyXEL Communications WAC6500 Series Bedienungsanleitung

ZyXEL Communications

ZyXEL Communications WAC6000 SERIES Bedienungsanleitung

ZyXEL Communications

ZyXEL Communications NWA 1121-NI - Bedienungsanleitung

ZyXEL Communications

ZyXEL Communications NWA1123-ACv2 Bedienungsanleitung

ZyXEL Communications

ZyXEL Communications NWA-1100 Bedienungsanleitung

ZyXEL Communications

ZyXEL Communications NWA570N Bedienungsanleitung

ZyXEL Communications

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ZyXEL Communications

ZyXEL Communications NWA-3165 Referenzhandbuch

ZyXEL Communications

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ZyXEL Communications

ZyXEL Communications NWA5301-NJ Bedienungsanleitung

ZyXEL Communications

ZyXEL Communications NWA-3160 Bedienungsanleitung

ZyXEL Communications

ZyXEL Communications NWA1100-NH Bedienungsanleitung

ZyXEL Communications

ZyXEL Communications NWA5160N Bedienungsanleitung

ZyXEL Communications

ZyXEL Communications ZYAIR G-1000 Bedienungsanleitung

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ZyXEL Communications WAP6405 Bedienungsanleitung

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