Acer AW2000ht-AW170ht F1 Bedienungsanleitung

Acer AW2000ht

Service Guide

PART NO.:

PRINTED IN TAIWAN

ii Chapter 3

Preface

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Gateway's "global" product offering. To better fit local market requirements and enhance

product competitiveness, your regional office MAY have decided to extend the functionality of a machine

(e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be

covered in this generic service guide. In such cases, please contact your regional offices or the

responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information

available on your regional web or channel. If, for whatever reason, a part number change is made, it will

not be noted in the printed Service Guide. For GATEWAY-AUTHORIZED SERVICE PROVIDERS, your

Gateway office may have a DIFFERENT part number code to those given in the FRU list of this printed

Service Guide. You MUST use the list provided by your regional Gateway office to order FRU parts for

repair and service of customer machines.

Revision History

Please refer to the table below for the updates made on Acer AW2000ht service guide.

transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in

any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without

the prior written permissionofAcer Inc.

Disclaimer

The information in this guide is subject to change without notice.

Acer Inc. makes norepresentations or warranties, either expressed or implied,with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular

purpose. Any Acer Inc. software described in thismanual issold or licensed "as is". Should the programs

prove defective following their purchase,the buyer(andnotAcer Inc., its distributor,orits dealer)

assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages

resulting from any defect in the software.

Acer is aregistered trademark of Acer,Inc.

Intel and Xeon are registered trademarks of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Date Chapter Updates

Chapter 3 iii

Conventions

The following conventions are used in this manual:

Screen messages Denotes actual messages that

appear on screen.

NOTE Gives bits and pieces of additional

information related to the current

topic.

WARNING Alerts you to any damage that might

result from doing or not doing

specific actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software

problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of

procedures.

iv Chapter 3

Safety, Care and Regulatory Information

Before installing a server, be sure that you understand the following warnings and cautions.

WARNING: To reduce the risk of electric shock or damage to the equipment:

Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

Unplug the power cord from the power supply to disconnect power to the equipment.

Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular

attention to the plug, electrical outlet, and the point where the cord extends from the server.

WARNING:To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system

components to cool before touching them.

CAUTION: Do not operate the server for long periods with the access panel open or removed.

Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal

damage.

Preventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you need to follow when setting up the system

or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards

or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.

To prevent electrostatic damage:

•Avoid hand contact by transporting and storing products in static-safe containers.

•Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.

•Place parts on a grounded surface before removing them from their containers.

•Avoid touching pins, leads, or circuitry.

•Always be properly grounded when touching a static-sensitive component or assembly.

Server warnings and cautions

Before installing a server, be sure that you understand the following warnings and cautions.

WARNING: To reduce the risk of electric shock or damage to the equipment:

1. Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

2. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

3. Unplug the power cord from the power supply to disconnect power to the equipment.

4. Do not route the power cord where it can be walked on or pinched by items placed against it. Pay

particular attention to the plug, electrical outlet, and the point where the cord extends from the server.

WARNING:To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system

components to cool before touching them.

CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the

server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Table of Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Safety, Care and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

System components 1

System parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Removal and replacement procedures 7

Extend the server from the rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Power down the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Remove the server from the rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

System specifications 13

Hardware specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Mechanical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Power supply specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

System appearance 17

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Rear view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Switch and LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

System block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Mainboard 23

Mainboard connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Mainboard jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Mainboard LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

SATA ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

SATA backplane board 29

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Hardware removal and installation 33

Optional parts installation and removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Hard disk drive removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Power supply removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Top cover removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Replacing a system fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Fan holder removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Replacing a server node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

PCI Express card removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Replacing the riser card module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Removing and installing the cover plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Air shroud removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Heatsink removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

CPU removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Memory removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Mainboard removal and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Battery removal and installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Rackmount installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Table of Contents

System diagnositcs 63

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

AMI BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

BMC Event Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

BIOS Setup 67

Main setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Advanced Chipset Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

System Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Exit Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

BIOS Beep Codes 81

BIOS POST Error Messages List 85

Using Gateway Smart Console 87

Accessing Gateway Smart Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Gateway Smart Console user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Chapter 1 1

Item Description Item Description

1 Cover olates 12 Riser card

2 Mainboards 13 Mainboard adapter cards

3 Memory modules 14 Mainboard tray supporting brackets

4 CPUs 15 Mainboard trays

5 CPU heatsinks 16 Top cover

6 Chassis 17 Rail set

7 Power supply 18 Hard disk drive

8 Riser card brackets 19 HDD backplane

9 Adapter card supporting plates 20 Fans

10 Add-on-card power adapter cards 21 Fan holders

11 Riser card 22 Air shrouds

System components

Chapter 1

2Chapter 1

System parts list

Category ODM Description Acer PN

BOARD

HOT-PLUG BACKPLANE

BOARD

2U Twin HDD Backplane support Sup 6x3.5” SATA hdd; hot swap TBC

MAIN BOARD Acer GW170ht F1 Node Kit TBC

Acer GW170htq F1 Node Kit TBC

NETWORK CARD Intel® Gigabit ET Dual Port Server Adapter, Gigabit 10/100/1000

Mbps, PCIe, Dual Port E1G42ETG1P20 (Portville DT) NI.31000.002

Intel® Gigabit ET Quad Port Server Adapter, Gigabit Adapter 10/100/

1000 Mbps, PCIe, Quad Port E1G44ETG1P20 (Portville QT) NI.31000.003

Intel® Gigabit CT Desktop Adapter, Gigabit Adapter10/100/1000 Mbps

connection for PCI Express EXPI9301CTG1P20 (Shelter Island) NI.31000.004

Intel® Ethernet Server Adapter X520-DA2, 10Gb, Dual ports, Direct

attach, E10G42BTDA NI.31000.005

Intel® Ethernet Server Adapter X520-SR2, Dual ports, SR,

E10G42BFSR NI.31000.006

Intel® Ethernet Server Adapter X520-SR1, Single port, SR,

E10G41BFSR NI.31000.007

Intel® Ethernet Server Adapter X520-LR1, Single port, LR,

E10G41BFLR NI.31000.008

POWER DISTRIBUTION

MODULE

SC827 24PIN SPECIAL OUTPUT POWER DISTRIBUTOR 55.R6109.004

RISER BOARD (default)

1 PCI-E Gen2 x16 link (w/ x16 connector, 2U) TA.32100.009

RISER BOARD (optional)

2 PCI-E Gen2 x8 link (w/ x16 connector, 2U) TA.32100.010

VGA CARD

nVidia Tesla C1060 Tesla PCI-Ex16 External power with one 2x3 and

one 2x4 connectors VG.0500Y.001

6GB GDDR5, 4.376" x 9.75" x 1.52", Active Fan, 1 2x3pin extra power

connector and 1 2x4pin extra power connector VG.0600Y.001

Chapter 1 3

SATA BOARD

Promise FastTrak® TX4652 SAS HBA, internal 2-ports, external 2-

ports, PCI-E x1 TA.SAS00.016

LSI SAS 3442E-R, SAS HBA, Internal 4 SAS ports (one SFF8484 SAS

connector), external 4 SAS ports (one SFF8470 SAS connector), PCI-

E x 8

TA.SAS00.027

POWER SUPPLY

1400W 1U GOLD LEVEL PWS W/PM BUS PY.14M0S.001

CASE/COVER/BRACKET ASSEMBLY

CHASSIS

Acer OEM black SC827HD chassis w/o R1400WHS.R7900.001

AIR SHROUD

1U Air shound for AW2000ht/GW2000ht TBC

DUMMY NODE SC827HD motherboard tray (Hot-swap, 2U height) MCP-220-

82705-0N

3.5" HDD CARRIER

3.5" HDD CARRIER TC.31300.005

3.5" HDD DUMMY

3.5" HDD Dummy (12 pcs included in chassis) TC.31300.007

Category ODM Description Acer PN

4Chapter 1

3.5" HARD DISK DRIVE 2TB, Seagate 3.5" SATA2 7200RPM, 7200.12 , "Constellation ES"

32MB

KH.02K01.001

KH.02KW1.001

1TB, Seagate 3.5" SATA2 7200RPM, 7200.12 , "Constellation ES"

32MB

KH.01K01.012

KH.01KW1.012

500GB, Seagate 3.5" SATA2 7200RPM, 7200.12 , "Constellation ES"

32MB

KH.50001.016

KH.500W1.016

1TB, WD RE3 SATA2 7200RPM, WD1002FBYS, 3Gb/s, 32MB KH.01K08.007

KH.01KW8.007

500GB, WD RE3 SATA2 7200RPM, WD5002ABYS, 3Gb/s, 32MB KH.50008.019

KH.500W8.019

250GB, WD RE3 SATA2 7200RPM, WD2502ABYS, 3Gb/s, 32MB KH.25008.026

KH.250W8.026

LEFT HANDLE WITH

FRONT CONTROL

PANEL

Left Handle with Front Control Panel (Node A only) MCP-290-

82703-0V-AI34

RIGHT HANDLE WITH

FRONT CONTROL

PANEL

Right Handle with Front Control Panel (Node B only) MCP-290-

82704-0V-AI34

RAIL KITS Rail Set, quick release for 2,3U 17.2"W (Also included in chassis) 33.R6109.001

CPU

Xeon DP Quad-Core X5570 (Nehalem-EP, 2.93G, 8MB, 6.40 GT/s QPI,

DDR3-1333, LGA1366, 95W, D-0, AT80602000765AA, SLBF3)

KC.55701.EPX

KC.557W1.EPX

Xeon DP Quad-Core X5560 (Nehalem-EP, 2.80G, 8MB, 6.40 GT/s QPI,

DDR3-1333, LGA1366, 95W, D-0, AT80602000768AA, SLBF4)

KC.55601.EPX

KC.556W1.EPX

Xeon DP Quad-Core X5550 (Nehalem-EP, 2.66G, 8MB, 6.40 GT/s QPI,

DDR3-1333, LGA1366, 95W, D-0, AT80602000771AA, SLBF5)

KC.55501.EPX

KC.555W1.EPX

Xeon DP Quad-Core E5540 (Nehalem-EP, 2.53G, 8MB, 5.86 GT/s QPI,

DDR3-1066, LGA1366, 80W, D-0, AT80602000789AA, SLBF6)

KC.54001.EPE

KC.540W1.EPE

Xeon DP Quad-Core E5530 (Nehalem-EP, 2.40G, 8MB, 5.86 GT/s QPI,

DDR3-1066, LGA1366, 80W, D-0, AT80602000792AA, SLBF7)

KC.55301.EPE

KC.553W1.EPE

Xeon DP Quad-Core E5520 (Nehalem-EP, 2.26G, 8MB, 5.86 GT/s QPI,

DDR3-1066, LGA1366, 80W, D-0, AT80602002091AA, SLBFD)

KC.55201.EPE

KC.552W1.EPE

Xeon DP Quad-Core E5507 (Nehalem-EP, 2.26G, 4MB, 4.80 GT/s QPI,

DDR3-800, LGA1366, 80W, AT80602000795AA, SLBKC, D-0) KC.50701.EP5

Xeon DP Quad-Core E5506 (Nehalem-EP, 2.13G, 4MB, 4.80 GT/s QPI,

DDR3-800, LGA1366, 80W, D-0, AT80602000798AA, SLBF8)

KC.50601.EP5

KC.506W1.EP5

Xeon DP Dual-Core E5503 (Nehalem-EP, 2.00G, 4MB, 4.80 GT/s QPI,

DDR3-800, LGA1366, 80W, AT80602003636AA, SLBKD, D-0) KC.50301.EP5

Xeon DP Quad-Core E5504 (Nehalem-EP, 2.00G, 4MB, 4.80 GT/s QPI,

DDR3-800, LGA1366, 80W, D-0, AT80602000801AA, SLBF9)

KC.50401.EP5

KC.504W1.EP5

Category ODM Description Acer PN

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