
6
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Faucet leaks underneath
handle. Bonnet has come loose or the ceramic cartridge
seal is dirty or out of place. 1. Move the handle to the OFF position. Unscrew
the handle screw and remove the handle.
2. Tighten the bonnet by turning it clockwise.
Move the cartridge stem to the ON position.
The leak should stop draining out from around
the cartridge stem.
3. If the leak does not stop, shut off the water
supply. Remove the bonnet by turning
it counterclockwise. Lift out the ceramic
cartridge. Inspect the seal on the bottom of
the ceramic cartridge. Remove any debris
from the seal. If the ceramic cartridge seal is
twisted or out of place, re-seat it. If the ceramic
cartridge seal is worn or damaged, replace the
cartridge by calling customer service.
4. Position the cartridge back into the faucet
body. Make sure the ridges on the two sides of
the cartridge bonnet t into the grooves on the
two sides of the faucet body. Tightly screw the
bonnet onto the faucet body.
5. Reinstall the handle.
Water does not completely
shut off. Ceramic cartridge discs are worn or have debris
trapped inside. 1. Shut off the water supply.
2. Move the handle to the OFF position. Unscrew
the handle screw and remove the handle.
3. Remove the bonnet. Lift out the ceramic
cartridge.
4. Position the new ceramic cartridge into the
faucet body.
5. Tightly screw the bonnet into the faucet body.
6. Reinstall the handle.
Faucet leaks around
aerator. The aerator is incorrectly tted, dirty, or small parts
inside the aerator are improperly installed. 1. Remove the aerator cover from the spout by
turning it clockwise and remove the aerator
and gasket. Inspect the black rubber gasket
inside the aerator. The rubber gasket should
be at.
2. Reinstall the gasket and aerator, then replace
and tighten the aerator cover on the spout.
Faucet has an improper
water pattern. The aerator is dirty or small parts inside the aerator
are improperly installed. 1. Remove the aerator cover from the spout by
turning it clockwise and remove the aerator
and gasket.
2. Gently ush the small parts inside the aerator
to clear away any debris.
3. Reinstall the gasket and aerator, then replace
and tighten the aerator cover on the spout.
Ensure all parts are straight and at.
CARE AND CLEANING
Clean periodically with a soft cloth. Avoid abrasive cleaners, steel wool, and harsh chemicals as these will dull the nish
and void your warranty.
If a faucet installation doesn't deliver water properly or leaks, nding the cause and xing it can be easy.
REPLACING LED AERATOR WITH NON-LIGHTED AERATOR
1. Hold the end of
the faucet spout
(1.1) and turn the
LED aerator (1.2)
clockwise to remove
it from the faucet
body (A).
12. Thread the non-lighted
aerator (E) onto the
end of the spout (2.1)
on the faucet body (A).
Hand tighten, but do not
overtighten.
2
A A
1.1 2.1
E
1.2